This appliance is of excellent quality and construction.
However, if any defects in materials or workmanship do
appear during the relevant guarantee period, we will, at
our discretion, either repair or replace the defective
parts, free of charge, subject to the terms and conditions
of our Guarantee shown below. This Guarantee covers
both parts and labour. Carriage is not included.
Your guarantee period is as follows:
• 2 years on parts • 12 years on the motor
This Guarantee provides benefits which are additional to,
and do not affect, your statutory rights. This guarantee
does not cover the cost of returning the product to the
dealer from whom it was purchased or to ourselves. This
guarantee applies only to products sold and located in
mainland Great Britain. It does not cover liability in
respect of or replacement of plugs, cables or fuses and
also does not cover defects due to:
• Failure to use or maintain product in accordance
with Dualit's instructions.
• The product being connected to an unsuitable
electricity supply.
• Accidental damage to or abuse or misuse of the
product.
• The product has not been modified except by Dualit
or approved agent.
• Dismantling of or interference with the product.
• Theft or attempted theft of the product.
Before returning any product under this guarantee,
please check that:
• You have followed the product instructions correctly.
• Your mains electricity supply is functional.
• The defect is not due to a blown fuse.
If you wish to claim under this guarantee you should:
• Send the product, postage or carriage paid, to the
dealer from whom it was purchased or to Dualit
direct.
• Ensure that the product is clean and packed carefully
(preferably in its original carton).
• Enclose details of your name, address and telephone
number and when and where the product was
purchased, together with proof of purchase
(e.g. a till receipt).
• Give exact details of the nature of the defect.
This Guarantee does not cover any other claims
whatsoever, including, without limitation, any liability for
incidental, indirect or consequential damage, nor does it
cover any claims for conversion or modification or for
the costs of repair carried out by any third party without
the prior consent of Dualit. If replacement parts are
fitted to the product this will not extend the period of
the guarantee.
For further advise on using your Dualit food processor
and other products in the Dualit range contact the
Dualit customer helpline on +44 (0) 1293 652 500
(09:00 to 17:00 Monday to Friday).
Alternatively, email Dualit at info@dualit.com
or visit www.dualit.com.
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CLEANING AND CARE
GUARANTEE
