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THE FIRST CUP OF COFFEE IS POOR QUALITY
The appliance may not have dispensed
enough coffee powder into the Infuser.
Discard this coffee, all other coffees will be of
good quality.
MISALIGNED INFUSER
The Infuser is stuck in the forward
dispense position and the Grounds
Container and Internal Drip Tray are
not in place.
Manually hold the Grounds Container in the
correct position to allow the appliance to nish
dispensing and reset. Then install the Infuser,
Grounds Container and Internal Drip Tray
correctly.
MY COFFEE IS WEAK
The volume of coffee dispensed is too
high.
The dosing can be adjusted between 30-250ml to
suit your taste preference. (page 21).
The coffee grind is too coarse. Decrease the grind size on the Coffee Grinder
until the resulting coffee is to your taste (page 21).
You like your coffee strong. Use the double espresso dose to make a single
coffee.
MY COFFEE IS STRONG
The volume of coffee dispensed is too
low.
The dosing can be adjusted between 30-250ml to
suit your taste preference (page 21).
The coffee grind is too ne. Increase the grind size on the Coffee Grinder until
the resulting coffee is to your taste (page 21).
You like your coffee weak. The dosing can be adjusted between 30-250ml to
suit your taste preference (page 21).
MY COFFEE IS NOT HOT ENOUGH
The cup has not been pre-warmed. Warm your cup before each coffee (page 16, step
6).
The appliance internals have not been
pre-heated.
Use the Manual Rinse Function (page 23) at least 3
times before making a coffee.
MY COFFEE IS TOO HOT
The thermoblock is too hot after
dispensing steam.
Flush out excess heat by operating the Hot Water
function for 10 seconds (page 20).
The machine has an excessive limescale
build up.
Descale the appliance. See page 22 for more
information.
MY COF FEE HAS NO CREMA
The cup lter is blocked because of the
incorrect coffee grind size.
Adjust the grind size on the coffee grinder until the
resulting coffee is to your taste (page 21).
The coffee beans are not fresh. Coffee beans in an air tight container last up to 18
months after roasting. Once opened, the coffee
beans must be used within a week.
Different coffee beans produce
different amounts of crema.
Try different brands of whole coffee beans until
you are satised with the results.
The thermoblock is too hot after
dispensing steam.
Flush out excess heat by operating the the Hot
Water Function for 10 seconds (page 20).
MY BEAN TO GO IS VIBRATING WHEN DISPENSING
Your machine has a powerful pump
which can cause vibrations when
machine is placed incorrectly.
Unplug the device and remove the Water Tank.
Ensure the machine is placed on a at, even
surface.
Pre-ground coffee has been placed into
the hopper.
Pre-ground coffee will block the grinder. Increase
the grind size (page 21) to free the Grinder.
GROUNDS CONTAINER WARNING IS DISPLAYED
The Grounds Container is full.
Empty the Grounds Container, rinse, dry and reinstall.
The Grounds Container is still wet.
Ensure that the Grounds Container is completely dry
before reinstalling.
GROUNDS CONTAINER WARNING IS FLASHING
The Grounds Container is missing.
Install the Grounds Container into the appliance.
The Grounds Container has been
installed correctly.
Ensure the Grounds Container is correctly placed in
the Internal Drip Tray.
The Internal Drip Tray has not been
installed correctly.
Ensure the Internal Drip Tray is ush with the front
of the appliance. If it is not, there is likely to be a
blockage. Remove this blockage from the appliance.
INFUSER WARNING IS DISPLAYED
The Infuser has been installed
incorrectly.
Remove and install Infuser, ensure both the orange
buttons are not compressed (page 13, step 7).
The Infuser is missing. Install the Infuser into the appliance.
INFUSER WARNING IS FLASHING
The Service Door has been installed
incorrectly.
Align both of the metal pins of the Service Door
with the slots in the appliance and reinstall.
The Service Door is missing. Install the Service Door.
DESCALE WARNING IS DISPLAYED
The appliance will display a Descale
Warning when a descale is required.
Follow the descale instructions on page 22 for
more information. It is recommended that this
process is carried out once a month.
EMPTY SYSTEM WARNING IS DISPLAYED
The Empty System function is running. Do not touch the machine and allow the Empty
System function to nish (page 23).
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