Bedienungsanleitung Dyson DC17 (Seite 11 von 16) (Englisch)

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Dyson Customer care

If you have a question about your Dyson vacuum cleaner, call the Dyson Helpline at

the number below with your serial number and details of where/when you bought the

cleaner, or contact us via the Dyson website. The serial number can be found on the

main body of the machine behind the bin.

Most questions can be solved over the phone by one of our Helpline staff.

If your vacuum cleaner needs service, call the Dyson Helpline so we can discuss the

available options. If your machine is under warranty, and the repair is covered, it will

be repaired at no cost.

Dyson Helpline:

Call 1-866-693-9766 toll free, 7 days a week.

Please register as a Dyson owner

Thank you for choosing to buy a Dyson.

To help us ensure you receive prompt and efficient service, please register as a Dyson

owner. There are two ways to do this:

• by completing and returning the enclosed form to us by mail

• online at www.dyson.com

This will confirm ownership of your Dyson in the event of an insurance loss,

and enable us to contact you if necessary.

Terms and conditions of the Dyson 5 year limited warranty

What is covered

Your Dyson vacuum cleaner is warranted against original defects in material and

workmanship for a period of five years from the date of purchase, when used for

private household purposes in accordance with the Dyson Owners Manual. This

warranty provides, at no extra cost to you, all labor and parts to place your vacuum

cleaner in proper operating condition during the warranty period. This warranty is

subject to the following terms:

What is not covered

Dyson, Inc. shall not be liable for costs incurred as a result of:

• Machinespurchasedfromanunauthorizeddealer.

• Clearingblockagesfromyourmachine.

• UseofpartsnotinaccordancewiththeOwnersManual.

• Carelessoperationorhandling,misuseand/orlackofmaintenanceorusenotin

accordance with the Owners Manual.

• Externalsourcessuchasweather.

• Repairsoralterationscarriedoutbyunauthorizedpartiesoragents.

• Useofthevacuumcleanerotherthanfornormaldomesticpurposeswithinthe

United States, e.g. for commercial or rental purposes.

• Useofpartsandaccessoriesotherthanthoseproducedorrecommendedby

Dyson, Inc.

Warranty Service

• PleasefilloutandreturntheProductRegistrationform,orregisteronlineatwww.

dyson.com

• Beforeservicecantakeplace,thetermsofthewarrantyrequirethatyoucontact

the Dyson Helpline with your model name/number, serial number, date and place

of purchase. Please keep your purchase receipt in a safe place to ensure you have

this information. The serial number is found on the vacuum cleaner’s rating plate,

which is on the main body of the machine behind the bin.

LIMITED WARRANTY AND CUSTOMER CARE

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Dyson DC17 Seite 11

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