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LOOKING FOR BLOCKAGES
Large items may block the tools or wand inlet. If this happens, do not operate
the wand release catch. Switch ‘OFF’ and unplug. Failure to do so could result
in personal injury.
Leave to cool down for 1-2 hours before checking the filters or for blockages.
BEWARE OF SHARP OBJECTS WHEN CHECKING FOR BLOCKAGES.
Refit all parts securely before using.
To check for blockages in airway on the main body of the machine, first remove
the cyclone and clear bin unit (see above).
Inspect for blockages.
To remove the transparent inlet section, use your finger to release the latch on
the top as shown. Remove the inlet section.
Clear any blockage before restarting.
Clearing blockages is not covered by your warranty.
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BRUSH BAR – CLEARING OBSTRUCTIONS
If your brush bar is obstructed, it may shut ‘OFF’. If this happens you will need to
remove the brush bar as shown.
Switch ‘OFF’ and unplug before proceeding. Failure to do so could result in
personal injury.
Remove the brush bar by using a coin to loosen the fastener marked with a
padlock until it clicks.
Beware of sharp objects when clearing obstructions.
Replace the brush bar and secure it by tightening the fastener until it clicks.
Ensure it is fixed firmly before operating.
Take care if coming into contact with the carbon fiber brushes, as they may
cause minor skin irritation. Wash your hands after handling the brushes.
Clearing brush bar obstructions is not covered by your warranty.
BRUSH BAR – TROUBLESHOOTING
If the brush bar has stopped spinning, follow the instructions above on clearing
obstructions. Alternatively, contact a Dyson expert on the Dyson Helpline or visit
the website..
To watch a short online video visit: www.dyson.com/DC47brushbarmaintenance
WARRANTY
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON MACHINE
If you have a question about your Dyson machine, call the Dyson Helpline with
your serial number and details of where and when you bought the machine.
Most questions can be solved over the phone by one of our Dyson Helpline staff.
If your Dyson machine needs service, call the Dyson Helpline so we can discuss
the available options. If your Dyson machine is under warranty, and it is a
covered repair, it will be repaired at no cost.
Your serial number can be found on your rating plate which is on the base of the
machine.
PLEASE REGISTER AS A DYSON
MACHINE OWNER
To help us ensure you receive prompt and efficient service, please register as a
Dyson machine owner. There are three ways to do this:
Online at www.dyson.com
Telephone the Dyson Helpline, 1-866-276-3886.
Complete the enclosed Warranty Form and post it to us.
This will confirm ownership of your Dyson machine in the event of an insurance
loss, and enable us to contact you if necessary.
5 YEAR WARRANTY
TERMS AND CONDITIONS OF THE DYSON
5YEAR LIMITED WARRANTY.
WHAT IS COVERED
Your Dyson machine is warranted against original defects in material and
workmanship for a period of 5 years from the date of purchase, when used for
private household purposes in accordance with the Dyson Operating Manual.
This warranty provides, at no extra cost to you, all labor and parts necessary
to ensure your machine is in proper operating condition during the warranty
period. This limited warranty is subject to the following terms:
WHAT IS NOT COVERED
Dyson, Inc. shall not be liable for costs, damages or repairs incurred as a result
of:
Machines purchased from an unauthorized dealer.
Careless operation or handling, misuse, abuse and/or lack of maintenance or
use not in accordance with the Dyson Operating Manual.
Use of the machine other than for normal domestic purposes within the United
States, e.g. for commercial or rental purposes.
Use of parts not in accordance with the Dyson Operating Manual.
Use of parts and accessories other than those produced or recommended by
Dyson, Inc.
External sources such as weather.
Repairs or alterations carried out by unauthorized parties or agents.
Clearing blockages from your machine.
Normal wear and tear, including normal wearing parts, such as clear bin, belt,
filter, brush bar, hose assembly and power cord (or where external damage or
abuse is diagnosed), carpet or floor damage due to use not in accordance with
manufacturers instructions or failure to turn the brush bar off when necessary.
WARRANTY SERVICE
Please fill out and return the Warranty Form, or register online at
www.dyson.com
Before service can take place, the terms of the limited warranty require that you
contact the Dyson Helpline with your model name/number, serial number, date
and place of purchase.
Please keep your purchase receipt in a safe place to ensure you have this
information.
All work will be carried out by Dyson, Inc. or its authorized agents.
Any replaced defective parts will become the property of Dyson, Inc.
Service under this warranty will not extend the period of this warranty.
If your machine is not functioning properly, please call the Dyson Helpline. Most
issues can be rectified over the telephone by our trained Customer Care staff. If
this is not possible Dyson, Inc. will arrange for your machine to be repaired and
returned in full working order at no extra cost to yourself.
WARRANTY LIMITATION AND EXCLUSIONS
Any implied warranties relating to your machine including but not limited to
warranty of merchantability or warranty of fitness for a particular purpose, are
limited to the duration of this warranty. This limitation is not allowed by some
States and so this limitation may not apply to you.
Your remedy for breach of this warranty is limited to the warranty service
described above. Dyson, Inc. will not be liable for any consequential damages
or incidental damages you may incur in connection with your purchase and
use of your machine. This limitation is not allowed by some States and so this
limitation may not apply to you.
This limited warranty gives you specific legal rights. You may also have other
rights which vary by State.
This limited warranty is not transferable.
IMPORTANT DATA PROTECTION INFORMATION
Your details will be held by Dyson, Inc. or others on behalf of Dyson, Inc. so
that we can assist you more quickly in our Customer Service department. From
time to time, Dyson, Inc. may send you special offers and news of our latest
innovations. Check the box on the Warranty Form within the Dyson Operating
Manual if you do not wish to receive marketing or promotional information from
Dyson, Inc. For more information about our data collection practices, please
refer to the Dyson, Inc. privacy policy at www.dyson.com/privacy
DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials. Recycle where
possible.
PRODUCT INFORMATION
Please note: Small details may vary from those shown.
USING YOUR DYSON MACHINE
PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ IN THIS DYSON
OPERATING MANUAL BEFORE PROCEEDING.
CARRYING THE MACHINE
Carry the machine by the main handle on the body.
Do not press the cyclone release button or shake the machine when carrying, or
the cyclone could disengage, fall off and cause injury.
OPERATION
Always extend the cord fully to the red tape before use.
Plug the machine into the main electricity supply.
To switch ‘ON’ or ‘OFF’ press the power button, located as shown.
After use: unplug, retract the cord safely, put the machine away.
Switch ‘OFF’ the machine and unplug before:
– adjusting the setting
– changing tools
– removing the hose or airway inspection parts.
Check to ensure your electricity supply corresponds to that shown on the rating
plate, which can be found on the base of the machine. The machine must only
be used as rated.
To watch a short online video visit: www.dyson.com/dc47gettingstarted
BRUSH BAR
The brush bar will always default to ‘ON’ (spinning) each time you switch the
appliance ‘ON’.
To switch the brush bar ‘OFF’ (e.g for delicate flooring) press in the button on
the cleaner head.
To switch the brush bar ‘ON’, pull out the button on the cleaner head only
enough so the brush bar engages.
Brush bar control can be done only when the machine is ‘ON.
The brush bar will automatically stop if it becomes obstructed. See ‘Brush bar –
clearing obstructions’.
Before vacuuming your flooring, rugs and carpets, check the manufacturer’s
recommended cleaning instructions.
Some carpets may fuzz if a rotating brush bar is used when vacuuming. If this
happens, we recommend vacuuming in ‘hard floor’ mode and consulting with
the flooring manufacturer.
The brush bar on the machine may damage some carpet types. If you are
unsure, turn off the brush bar.
Take care if coming into contact with the carbon fiber brushes, as they may
cause minor skin irritation. Wash your hands after handling the brushes.
LOOKING AFTER YOUR DYSON APPLIANCE
Do not carry out any maintenance or repair work other than that shown in this
Dyson Operating Manual, or advised by the Dyson Helpline.
Only use parts recommended by Dyson. If you do not this could invalidate your
guarantee.
Store the machine indoors. Do not use or store it below 32°F. Ensure the
machine is at room temperature before operating.
Clean the machine only with a dry cloth. Do not use any lubricants, cleaning
agents, polishes or air fresheners on any part of the machine.
If used in a garage, always wipe the base plate and ball with a dry cloth after
vacuuming to clean off any sand, dirt, or pebbles that could damage delicate
floors.
VACUUMING
CAUTION:
Do not use without the clear bin and filters in place.
Fine dirt such as plaster dust or flour should only be vacuumed in very small
amounts.
Do not use the machine to pick up sharp hard objects, small toys, pins, paper
clips, etc. They may damage the machine.
When vacuuming, certain carpets may generate small static charges in the clear
bin or wand. These are harmless and are not associated with the main electricity
supply.
To minimize any effect from this, do not put your hand or insert any object into
the clear bin unless you have first emptied it and rinsed it out with cold water
(see ‘Cleaning the clear bin’).
Do not work with the machine above you on the stairs.
Do not put the machine on chairs, tables, etc.
Before vacuuming highly polished floors, such as wood or linoleum, first check
that the underside of the floor tool and its brushes are free from foreign objects
that could cause marking.
Do not push hard with the floor tool when vacuuming, as this may cause
damage.
Do not leave the cleaner head in one place on delicate floors.
On waxed floors the movement of the cleaner head may create an uneven
luster. If this happens, wipe with a damp cloth, polish the area with wax, and
wait for it to dry.
Do not use this machine outdoors. The Dyson Car Cleaning Kit (Model 08909)
is intended for use only inside a garage.
EMPTYING THE CLEAR BIN
Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
Switch ‘OFF’ and unplug before emptying the clear bin.
To remove the cyclone and clear bin unit, push the release button to the side of
the carrying handle, as shown. The carrying handle will be released.
Remove the cyclone and clear bin unit.
To release the dirt, press the red bin release button.
To minimize dust/allergen contact when emptying, encase the clear bin tightly in
a plastic bag and empty.
Remove the clear bin carefully.
Seal the bag tightly, dispose as normal.
Close the clear bin base so it clicks into place and is secure.
Place the clear bin and cyclone unit into position on the front of the main body
of the machine. The recess in the rim of the base of the clear bin must fit onto
the support bracket.
Push the carrying handle down so it clicks into place on the top of the clear bin
and cyclone unit. Ensure it is secure.
CLEANING THE CLEAR BIN
Remove cyclone and clear bin (instructions above).
To separate the cyclone unit from the clear bin press the small silver button on
the cyclone. Separate the cyclone from the clear bin.
Clean the clear bin with cold water only.
Do not use detergents, polishes or air fresheners to clean the clear bin.
Do not put the clear bin in a dishwasher.
Do not immerse the whole cyclone unit in water or pour water into it.
Clean the cyclone shroud with a dry cloth or dry brush to remove lint and dust.
Ensure the clear bin is completely dry before replacing.
To replace, first close the clear bin base so it clicks into place and is secure.
Fit the clear bin onto the cyclone. To secure it, first fit the slot on the front rim of
the clear bin onto the tab on the front of the cyclone; then push the rear of the
clear bin into place so the silver button engages and clicks into place.
Fit the cyclone and clear bin unit onto the machine (instructions above).
WASHING YOUR FILTERS
Your machine has two washable filters, located as shown.
Check and wash the filters regularly according to instructions to maintain
performance.
Switch ‘OFF’ and unplug before checking or removing the filters.
The filters may require more frequent washing if vacuuming fine dust.
Wash with cold water only. Do not use detergents.
Do not put the filters in a dishwasher, washing machine, tumble dryer, oven,
microwave or near an open flame.
Filter A
To access filter A, first remove the clear bin and cyclone unit (instructions above).
Lift out the filter.
Wash the filter with cold water only. Do not use detergents. Hold under a tap
and run water through the open end for 10 seconds. Turn upside down and tap
out.
Squeeze and twist with both hands to make sure the excess water is removed.
Run water over the outside of the filter for 15 seconds.
Squeeze and twist with both hands to make sure the excess water is removed.
Stand the filter on its wide, open end to dry. Leave to dry completely for 24
hours.
Replace the filter into the cyclone. Fit the cyclone and clear bin unit onto the
machine (instructions above).
To remove filter B:
– turn the central locking dial on the outer cover of the ball counter-clockwise
until the cover is released
– lift off the cover
– to lift out the filter, place your fingers under the two raised tabs. Lift out the
filter. Use a constant, firm pressure.
Filter B should be rinsed in cold water only, inside and outside, and tapped out
until the water runs clean, then tapped out again to ensure all excess water is
removed. (Tap on the plastic rim, not the filter material.) Leave to dry completely
for 24 hours.
It is normal for the filter in the ball to turn grey in color.
To refit filter B:
– slide the filter back into the ball
– push the filter in until the tabs engage – you will hear a click when they do.
When refitting the outer cover of the ball, keep turning the central locking dial
clockwise. When it starts to click it is locked.
IMPORTANT: After washing please leave the filter to dry completely, at least 24
hours, before refitting.
To watch a short online video visit: www.dyson.com/dc47filterwash
THERMAL CUT-OUT
This machine is fitted with an automatically resetting thermal cut-out.
If any part becomes blocked the machine may overheat and automatically
cut-out.
If this happens, follow the instructions below in ‘Looking for blockages’.
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