9
• To refi t f ilt er B :
– re f it t he f il te r on t o th e ba ll
– s ec ure t he f il te r by t ur nin g it c lo ck w is e so t he w hi te a rro ws a lig n.
• Wh e n ref i t ti ng t he o ut er c ove r of t he b all, ke e p tur ni ng t he c en tr al lo ck in g dia l
clo ck wi se. W h en i t s tar t s to cl ick i t is lo ck ed.
• To watc h a sh or t o nli ne v id eo v is it:
UK – ww w. dyson.co .uk/ dc50f ilterwash
ROI – ww w. dyson.ie/ dc50 filter wash
B LOCK AG ES – T HE R M A L C UT-OU T
• Th is ap pli an ce i s fi t t ed w it h an a ut om at ic all y res e t ti ng t he rm al cu t- o ut.
• La rg e ite ms m a y bl ock t h e too ls o r wan d in le t. If a ny p ar t b e co me s bl oc ked t he
app li anc e m ay ov er he a t and a ut om at ic all y cu t- ou t.
• If t his h ap pe ns , fo llow t h e ins t ru c ti ons b e low i n ‘L oo ki ng f or b lo cka ge s’ .
LOO K I N G FO R B LO C K AG E S
• Sw it ch ‘O FF ’ an d un plu g b ef or e loo k ing f or b lo cka ge s. F ail ure t o do s o co uld
re sul t in p er so na l inj ur y.
• Le a ve to c oo l dow n f or 1-2 hour s b ef ore c he ck in g th e f ilt er s or f or b lo cka ge s.
• Cle ar a ny b lo cka ge b ef or e re st ar tin g.
• Lo ok f or b lo cka ge s in t he wa nd, a ir w ay s an d cl ea ne r he a d.
• To rele as e th e ho se f ro m th e ma ch ine, y ou w ill n ee d to r em ove t he w an d.
• Op en t he w an d re le as e ca p.
• Pul l th e wan d up a nd a wa y f rom t he h an dle .
• Pre s s th e re d re le as e bu t to n in t he c on ne c tin g co ll ar an d re mov e th e wan d f rom
th e ho se.
• Re le as e th e ho se f ro m th e ap pli an ce by p re ss in g th e re d ta b on t he b as e of t he
ho se –yo u ca n se e i t fro m th e fr on t of th e ap pl ian ce .
• Ch ec k fo r blo ck ag es in t he h os e.
• B ewa re of s ha rp o bj ec t s w he n ch ec ki ng f or b lo cka ge s.
• To refi t th e ho se, a lig n th e gui de s on t h e ba se o f th e ho se w it h th e ch ann el s in
th e ne ck o f th e air wa y. Ensu re t he re d t ab f ac es t he f ro nt of t h e app lia nc e. P us h
th e ho se o n. I t wil l cli ck in to p lac e. To ref i t th e wan d fo llo w th e in st r uc t ion s ab ove
in th e ‘O pe ra ti on’ se c ti on.
• To remov e th e ba se p la te t o ac ce s s an ob s tr uc t io n, se e ‘B a se p la te –
disassembly/ reassembly’ .
• To look f or b lo cka ge s in t he f ron t ai r wa y b et we en t he b all a nd t he c le an er
he ad y ou w ill n ee d t o rem ove t he c le an er h e ad: s ee ‘ B as e pl at e – dis as s em bl y/
re as se mb ly ’ b el ow o n how t o do t his .
• To look f or b lo cka ge s in t he re ar a ir way b e t w ee n th e ba ll an d th e cl ea ne r
he ad y ou w ill n ee d t o rel ea s e th e el as ti ca te d re ar c on ne c ti on. P ull t h e pla s ti c
co nne c to r to war ds yo u to r el ea se f ro m th e up pe r air wa y. T o rep la ce i t, pul l it
a lit tle w ay o ut o n th e ho ri zon ta l so t ha t it a lig ns w it h th e up pe r air wa y. Ge ntl y
rel e as e it s o it p ulls i t se lf b ac k int o pl ac e.
• B ewa re of s ha rp o bj ec t s w he n ch ec ki ng f or b lo cka ge s.
• Re fi t all p ar t s se cu rel y b ef ore u sin g.
• Cle ar in g bl oc kag es i s no t cov ere d by y ou r gu ara nt ee .
B RUS H BA R – C LE A RI N G OB S TRU C TI ON S
• If y our b r ush b ar i s ob s tr uc t ed, i t ma y sh ut ‘ OF F’ . If t hi s hap p en s, yo u wil l ne e d
to re mo ve th e bl oc kag e.
• Sw it ch ‘O FF ’ an d un plu g b ef or e pro ce e din g. F ailu re to d o so c ou ld re s ult i n
personal in jury.
• B ewa re of s ha rp o bj ec t s w he n cl ea rin g ob s tr u c tio ns .
• If y ou s ti ll ca nno t cl ea r th e ob s tr uc t io n, ple a se f oll ow t he in s tr uc t io ns b el ow to
rem ove t he b a se p la te. T hi s gi ves m or e ac ce s s to th e ob s tr u ct io n. A lt er na ti ve ly,
co nta c t a D y so n ex pe r t o n th e D ys on H e lpli ne o r vi sit t he w eb si te . Cle ar in g
br us h ba r ob s tr uc t ion s is n ot c ove re d by yo ur gu ar an te e.
BASE PL A TE – DISASSEM BL Y /RE ASSEMB L Y
• Sw it ch ‘O FF ’ an d un plu g b ef or e pro ce e din g. F ailu re to d o so c ou ld re s ult i n
personal in jury.
• Li e th e app li anc e on i t s fro nt.
• Th er e is a re d la tc h on t he c on ne c ti on b et we en t he b al l an d cle an e r he ad . Sl id e
it to war ds t he b all, s up po r ti ng t he a pp lia nc e as yo u do s o.
• Pul l th e cl ea ne r he a d aw ay f rom t he a pp lia nc e. U se a c on st an t, fi rm p re ss ure .
• At e a ch en d of t he c le an er h e ad a re t w o red l ev er s:
– p ivo t th e lev er s up a nd o ut t owa rds t he e nd o f th e cl ea ne r he a d unt il th ey c lic k
– hi ng e th e ba se p la te o p en.
• B ewa re of s ha rp o bj ec t s w he n cl ea rin g ob s tr u c tio ns .
• To refi t th e b as e pl at e, hin ge i t clo se d.
• To secu re t he b as e pl at e pi vot b ot h le ver s b ac k int o po si tio n so t he y ar e flu sh
with the surface of the cleaner head.
• La y th e ap pli an ce o n it s b ac k.
• Fit t h e cle an er h e ad b ac k on to t he c onn e c tio ns u nd er n ea th t he f ro nt p ar t o f th e
ba ll. S lid e th e cl ea ne r he a d up in to t he c ha nne ls e it he r si de o f th e air wa y. Push
fi rm ly: t he c le an er h e ad w ill c lic k int o pl ac e an d th e re d la tch w ill e n ga ge.
B RUS H BA R – T ROU B LE SH OOTI NG
If t he b ru sh b ar h as s t op pe d sp in nin g, fo llo w th e ins t ru c ti on s ab ove on c le ar in g
ob st r uc t ion s. A l te rn at iv ely, con ta c t a D ys on e x pe r t o n th e D ys on H el pli ne o r vi sit
the website.
• To watc h a sh or t o nli ne v id eo v is it:
UK – ww w. dyson.co .uk/ dc50brushbarmaintenance
ROI – ww w. dyson.ie/ dc50 brushbarmaintenance
DISPOSAL INFOR M A TION
D ys on p rod uc t s ar e ma de f ro m hig h gra de r e c ycl ab le m at er ial s. P le as e di sp os e
of th is p rod uc t r es po ns ibl y an d re c yc le w he re p os sib le .
GUA R A N TE E T E R MS & CO N DI TIO N S
D YSON C US TOME R C A R E
TH A N K YOU F O R CH O OS I N G TO BU Y A DYS O N A PP L IA N C E
Af te r re gis t er in g you r fr ee 5 y e ar gu ar ant e e, you r D ys on a pp lia nc e wi ll be
cov ere d f or p ar t s an d la bo ur f or 5 y ea rs f ro m th e da te o f pur ch as e, su bje c t to
th e te rm s of t he g uar an te e.
If y ou h ave a ny qu e st io ns a bo ut y our D y s on ap pl ian ce, c all t he D y s on H el plin e
wi th yo ur s er ia l nu mb er a nd d et ail s of w he re/ wh en y ou b ou gh t th e ap pli an ce.
Mo s t qu es t io ns ca n b e so lve d ov er t he p ho ne by o ne o f ou r tra in ed D y so n
Helpline staf f.
Alternati vely , vi sit ww w.dyson.co .uk/support (UK) or ww w.dyson.ie/ suppor t (ROI)
fo r onl ine h el p, ge ne ral t ip s and u se f ul in fo rm at io n ab ou t D ys on .
If y our D y so n ap pl ian ce n e ed s a se r v ic e, cal l th e D ys on H e lpl ine s o we c an
dis cu ss t he a vai lab le o pt io ns . If yo ur D y so n ap pli an ce i s un de r gu ara nt ee, a nd
th e rep ai r is c ove re d, it wi ll b e rep ai re d at n o co s t.
PLE AS E R EG I ST E R AS A DYSON A PPL I A NC E OWN ER
To help u s en sur e you r e ce ive p rom pt a nd e f f ic ie nt s er vic e, pl ea s e re gis t er a s a
D ys on a pp lia nc e own e r . Th er e are t hre e w ay s to d o thi s:
• On lin e at w w w.dy so n.c o.uk /re gis t er ( UK ) or w w w.dy so n.ie /sup po r t (R O I).
• T elephone the Dyson Helpline .
• Co mpl et e th e e ncl os e d fo rm a nd p os t it t o us .
Th is wi ll co nf ir m ow ne r shi p of yo ur D y so n ap pli an ce in t he e ve nt of a n ins ur an ce
los s, a nd e na bl e us to c on ta c t you i f ne c es sa r y.
Y ou r se ri al nu mb er c an b e fo un d on y ou r rat in g pl at e wh ich i s be hin d th e
cle arb in.
LI MI TE D 5 Y E A R G UAR A NT E E
TE R MS A N D CO N D IT I O NS O F T H E DYSO N 5 Y E A R L I M IT E D GU A R AN T E E
WHA T IS C O VERED
Th e re pa ir or r ep la ce me nt o f you r D ys on a pp lia nc e (at D y so n’s discr et ion) i f it
is fo un d to b e de f ec t iv e due t o fa ul t y m at er ial s, wo rk ma ns hip o r f unc t io n wi thi n
5 ye ar s of pu rc ha se o r de liv er y (if a ny pa r t is n o lo ng er a va ila bl e or o ut of
ma nuf a c tu re D ys on w il l rep la ce i t wi th a f un c ti on al re pl ac em en t p ar t).
Us e of t he D y so n ap pli anc e in c ou nt r y of p urc ha se o nl y.
WH AT IS NOT COVE RE D
D ys on d oe s no t gu ara nt ee t he r ep ai r or re pl ac em en t of a p ro du c t wh er e a
de fe c t is t he r es ul t of:
• Ac ci de nt al da ma ge .
• Fau lt s c aus e d by ne gl ig en t us e or c are, m isu se, n eg le c t, car el es s op e ra tio n
orh and lin g of t he a pp lian c e whi ch i s not i n ac co rda nc e wi th t he D y so n
Operating Manual .
• Us e of t he ap pl ian ce f or a ny t hi ng ot he r t han n or ma l do me s ti c ho us eh old
purposes.
• Us e of p ar t s n ot as s em bl ed o r ins t all e d in ac co rd anc e w ith t h e ins t ru c ti ons
ofD y so n.
• Us e of p ar t s an d a cc es so ri es w hi ch ar e no t ge nui ne D y so n co mp on en t s.
• Fau lt y ins t all at ion (e xc ep t wh er e in st all e d by D ys on).
• Re pa irs o r al te ra tio ns c ar ri ed o u t by pa r t ie s oth e r th an D y so n or it s
authorised agents.
• Bl oc kag es – p le a se re f er t o th e D ys on O pe ra ti ng M an ua l fo r de ta ils o f how t o
lo ok f or an d cl ea r bl oc kag es .
• No rm al w ea r an d te ar (e.g . fu se, b ru sh b ar, etc .).
If y ou ar e in an y dou bt a s to w ha t is c ove re d by yo ur g ua ran te e, pl ea s e
contactDyson.
SUM M A RY O F COVE R
• Th e gu ara nt ee b e co me s e f f ec t ive a t t he d at e of pu rc ha se (or t h e da te of d el ive r y
if th is is l at er ).
• Y ou m us t pr ovi de p roo f of ( bo th t he o rig in al an d any s ub se qu en t) d eli ve r y/
pur ch as e be f ore a ny wo rk c an b e ca rr ie d ou t on y ou r D ys on a pp lian c e. W it ho ut
thi s pro of, any w or k ca rr ie d ou t wi ll b e ch arg ea bl e. Ke e p you r re ce ip t or
de liv er ynot e.
• Al l wor k w ill b e ca rr ie d ou t by D y so n or i ts a ut ho ri se d ag e nt s.
• An y pa r t s wh ic h are re p lac e d wil l be c om e th e pro p er t y of D y so n.
• Th e re pa ir or r ep la ce me nt o f you r D ys on a pp lia nc e un de r gu ara nt ee w ill n ot
ex t en d th e p er io d of g uar an te e.
• Th e gu ara nt ee p rov id es b e ne f it s wh ic h are a dd iti on al to a nd d o no t af fe c t yo ur
st a tu to r y ri gh ts a s a co ns um er.
A BO UT YOUR PR I V ACY
• Y ou r inf or ma ti on w ill b e he ld b y D ys on L imi te d an d it s a ge nt s fo r pr om oti on al,
ma rke tin g an d se r v ic ing p ur po se s .
• If y our p e rs on al d et ail s ch ang e, if y ou c han ge y ou r min d ab ou t any o f yo ur
ma rke tin g pr ef e ren ce s o r if yo u ha ve an y qu er ie s ab ou t ho w we us e yo ur
information, please contact Dyson Limited.
• For m or e inf or ma ti on o n ho w we pr ot ec t y our p ri va c y, plea se s e e ou r pr iva c y
po lic y o n th e D ys on w eb si te.
D Y SON C ONT ACT DET AILS
UK:
Website : ww w.dyson.co .uk/ suppor t
D ys on H el pli ne: U K :08 0 029802 98
Op en 7am –1 0p m. 7 d ay s a we e k.
Email : askdyson@dyson.co .uk
Ad dre s s: D ys on L imi te d, Tetb ur y Hil l, Ma lm es bu r y, Wil ts hir e S N1 60 R P E ng lan d.
ROI:
Website: w w w. dyson.ie/support
D ys on H el pli ne: R OI :014 7 57109
Op en 7am –1 0p m. 7 d ay s a we e k.
Email : askdyson@dyson.co .uk
Ad dre s s: Un it 10, Gra nt s L an e, Gr ee no gu e B us ine s s Par k, R at hc oo le, D ub lin 24.
PRODUCT INFOR M A TION
Pl ea se n ot e: S mal l de ta ils m ay v ar y f ro m th os e sh own .
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