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USI N G Y OU R D YSON A PPLIA NC E
PL E A S E R E A D T H E ‘I M P OR TA NT S A F E T Y IN S T RU C T IO N S’ I N TH I S
DYSO N O PE R ATI N G M A N UA L B E FO RE PROCEEDING .
LOOK IN G A F T E R Y OUR DYSON APPL IA NCE
• Do n ot c ar r y ou t an y ma int en an ce o r re pa ir wo rk o th er t ha n th at s ho wn i n thi s
D ys on O pe ra ti ng M a nua l, or a dv is ed b y th e D ys on H e lpli ne .
• Al wa y s dis co nn ec t t he p lu g fr om t he m ain s b ef ore i ns pe c t ing f or p rob le ms . I f th e
app li anc e w ill n ot op e ra te, f ir s t ch ec k th e ma ins s oc ke t ha s el ec t ri cit y su pp ly an d
th at t he p lu g is pr op er ly i ns er te d int o the sock et.
CONTR OL WITHOUT THE R E M OT E
• Th e ap pli an ce c an b e co nt rol le d th rou gh yo ur D y so n L ink a pp.
REPLAC EABLE PA R T S
B AT T E RY REPLAC EMENT
C AU T IO N
• Un sc rew t he b a t te r y c om pa r t me nt o n th e re mot e co nt rol . Lo os en t he b a se a nd
pul l to re mo ve the b a t t e r y.
• Do n ot in s ta ll ba ck war ds o r sh or t c ircu it t he bat teries.
• Do n ot a t te mp t to d ism an tl e or c ha rge t h e ba t t er ie s. Ke e p aw ay f ro m f ire.
• Fol low b a t te r y m an uf ac t ur er s' in s tr u ct io ns w he n in s tal lin g ne w ba t t er ie s (b at te r y
t y pe C R 20 32).
NON- W ASH AB LE FIL TER UN IT
• Y our filter unit is non-washable and non-recyclable.
• To repl ac e you r f ilt er u ni t fol low t he s t ep s as s ho wn .
• To disp os e of yo ur o ld f il te r uni t: re m ove i t fro m th e ap pli an ce a nd p la ce i t in
your household waste bi n.
• A ne w fi lt er u nit c an b e pu rch as e d at w w w.dy so n.c om /f ilt e r .
AU TO MOD E
• A pe ri od o f 6 da ys i s re qu ire d af te r th e ma ch ine i s f irs t u se d f or t he s en so r
to ca lib ra te. D ur in g th is p er io d th e ma ch ine m a y be m or e se ns it ive t o VOC s
than nor m al.
DISPOSAL INFOR M ATION
• D ys on p ro duc t s a re ma de f ro m hig h gr ad e re c ycl ab le m at er ia ls.
Recycle where possible.
• Th e ba t t er y sh oul d b e rem ov ed f ro m th e pro du c t b ef ore disp osal.
• Dis p os e of or r ec y cl e th e ba t t er y in ac co rd an ce w it h lo ca l ord ina nc es
or regulations.
• Th is ma rk in g in dic at es t h at t his p ro du ct s ho ul d no t be d is po se d wi th o th er
ho us eh old w as t es t hro ug ho ut t he E U. To prev en t po s sib le h ar m to t he
env iro nm en t or h um an h ea lt h fro m un co nt rol le d wa s te di sp os al, re c yc le i t
re sp on sib ly t o pro mo te t he s us t ain ab le re us e of m at er ia l re so urc es . To ret ur n
you r us ed d ev ic e, pl ea se u se t h e ret ur n an d co ll ec t ion s y s te ms o r co nt ac t
th e re tai le r wh er e th e pro du c t wa s pu rch as e d. T he y can t ake t hi s pro du c t fo r
environmental ly safe re c ycl ing .
D YSO N C UST OMER C A RE
TH A N K YOU F O R C HO OS I N G TO BU Y A DYS ON APPLIAN CE
Af te r re gis t er in g you r f re e 2 ye ar gu ar an te e, yo ur D y so n app li anc e w ill b e
cov ere d f or p ar t s a nd l ab our f or 2 y e ar s fro m th e da te o f pu rch as e, su bj ec t
to th e t er ms o f th e gu ara nt ee . If y ou h ave a ny qu e s tio ns a bo ut y ou r D ys on
app li anc e, ca ll t he D y so n He lp lin e wi th y our s e ri al nu mb er a nd d et ail s of w he re /
wh en y ou b ou gh t th e ap pli an ce.
Mo s t qu es t io ns c an b e so lve d ov er t he p ho ne b y on e of ou r tr ain ed D y s on
Help line s ta f f.
V isi t w w w.dys on .co.u k /sup po r t (U K ) o r w w w.dys on .ie /supp or t (R O I) fo r on lin e
he lp, su pp or t vid e os, g en er al t ips a nd u se f ul in fo rm at io n ab ou t D ys on .
Y our s e ria l nu mb er c an b e fo un d on y ou r rat in g pl at e wh ich i s on t he b as e of
the appliance.
If y our D y s on ap pl ian ce n e ed s a se r v ic e, ca ll th e D ys on H e lpl in e so we c an
dis cu ss t he a va ila ble o pt io ns . If y ou r Dy s on ap pl ian c e is un de r gu ar ant e e, and
th e re pa ir is c ove re d, it w ill b e re pa ire d at no co s t.
PLE AS E R EG I ST E R A S A D YSON
APPLI A NCE OW N E R
To help u s en sur e yo u re ce ive p ro mpt a nd e f f ic ie nt s er vi ce, p le as e re gis t er a s a
D ys on a pp lia nc e ow ne r . Th er e are f ou r wa ys t o do t his:
• On lin e at w w w.dy so n.c o.uk /re gis t er ( U K ) or w w w.dy so n.i e/reg is t er ( RO I).
• Telep ho ne t h e Dy s on H el pli ne o n 0 80 029802 98 (U K ) o r 014 7 571 09 (R O I).
• Co mpl et e th e e nc los e d fo rm a nd p os t i t to us .
• SM A R T PH O N E. D own lo ad t he D y s on L ink a pp a nd yo u wi ll b e tak en t hro ug h
re gis t ra tio n as p ar t of t he s et u p.
Th is wi ll co nf ir m ow ne r shi p of yo ur D y so n ap pli an ce i n th e eve nt o f an in su ran ce
los s, a nd e na bl e us to c on ta c t yo u if necessar y .
LI MI TE D 2 Y E AR GU AR ANTEE
TE R M S A N D CO N DI T IO N S O F TH E DYS O N 2 YE A R
LIMITED GU AR ANTEE
W H AT IS C O VERED
• Th e re pa ir or r ep la ce me nt o f yo ur D y so n app li anc e (at D y s on’s disc re tio n) if i t
is fo un d to b e de f ec t iv e du e to f aul t y m at er ia ls, wo r km an shi p or f un c ti on w it hin
2 ye ar s of p urc ha se o r de liv er y (if a ny p ar t i s no l on ge r ava il abl e or o ut o f
ma nu fa c tu re D y so n wil l rep la ce i t wi th a f u nc t ion al r ep la ce me nt p ar t).
• Wh e re th is m ac hin e is s old o u ts id e of th e E U, thi s war ra nt y w ill o nl y be v ali d if
th e ap pli an ce is u se d in t he c ou nt r y in w hi ch i t was s ol d.
• Wh e re th is m ac hin e is s old w it hi n th e EU, th is wa rr an t y wi ll on ly b e va lid (i ) if
th e ap pli an ce is u se d in t he c ou nt r y in w hi ch i t was s ol d or ( ii) if t h e app li anc e is
us ed i n Au s tr ia, B el giu m, Fra nc e, G er ma ny, Irel an d, It al y , Ne t he rl an ds, S p ain o r
th e Uni te d K in gd om a nd t he s am e mo de l as t hi s app li anc e is s ol d at t he s am e
vol ta ge r at ing i n th e re lev ant country.
WH AT IS NOT C OVERED
• Replacement fil ters. The machine ’ s filter i s not cov ered by the guarantee.
D ys on d oe s no t gu ara nt e e th e rep ai r or r ep la ce me nt o f a pro du c t wh e re a
de fe c t is t he r es ul t of :
• Da ma ge c au se d by n ot c ar r y ing o ut t h e re com me n de d ap pli an ce maintenance.
• Ac ci de nt al da ma ge, f a ult s c aus e d by n eg lig en t us e or c are, m isu se, n e gle c t,
car el es s ne ss o r op e rat io n or h an dlin g of t he a pp lia nc e wh ic h is no t in
ac co rda nc e wi th t he D y s on O pe ra tin g M an ua l.
• Us e of t he ap pl ian c e for a ny thi ng o th er t ha n nor m al do me s ti c
household purposes.
• Us e of p ar t s n ot a ss em bl ed o r in s tal le d in a cc ord an ce w it h th e in s tr uc t ion s
of D y so n.
• Us e of p ar t s a nd a cc es so ri e s whi ch a re no t ge nu ine D y s on components.
• Fau lt y ins t all at ion (e xc ep t wh e re in s tal le d by D y so n).
• Re pa ir s or al te ra tio ns c ar ri e d ou t by p ar t ie s ot he r th an D y so n or i ts
author ised agents.
• Bl oc kag e s – ple a se r ef er t o th e D ys on O p er at ing M a nu al fo r de t ail s of ho w to
lo ok f or an d cl ear blockages.
• No rm al w ea r an d te ar (e.g . fu se e t c.).
• Re du c tio n in b at te r y di sc ha rge t im e du e to b at te r y a ge o r us e (wh e re
applicable).
If y ou ar e in an y do ubt a s to w ha t is c ove re d by y our g ua ran te e, p le as e co nt ac t
th e D ys on H e lpli ne .
SU M M A RY OF C OV E R
• Th e gu ara nt e e be co me s e f f ec t iv e at t he d at e of p urc ha se (o r th e da te o f de liv er y
if th is is l at e r).
• Y ou mu s t pro vi de p roo f of (b o th t he o rig in al an d any s ub se qu e nt) d eli ve r y/
pur ch as e be f ore a ny wo rk c an b e ca rr ie d ou t o n you r D ys on a pp lia nc e. W it ho ut
thi s pro of, any w or k ca rr ie d ou t w ill b e ch arg e abl e. K ee p yo ur re c eip t or
delivery no te .
• Al l wor k w ill b e ca rr ie d ou t by D y so n or i ts a u th or ised agents.
• An y pa r t s wh ic h are r ep la ce d by D y so n wi ll be c om e th e pro p er t y of D y so n.
• Th e re pa ir or r ep la ce me nt o f yo ur D y so n app li anc e un de r gu ar an te e wi ll no t
extend the period of guarantee.
• Th e gu ara nt e e prov id e s be ne f it s w hic h are a dd it ion al t o an d do n ot af fe c t yo ur
st a tu to r y r igh ts a s a consumer .
ABOUT Y OUR P R I VA C Y
• Y our i nf or ma ti on w ill b e he ld b y D ys on a nd i ts a ge n ts f or p rom ot io nal,
marketing and ser vicing purposes.
• If y our p e rs on al d et ail s ch an ge, if y ou c ha ng e you r min d ab ou t an y of yo ur
ma rke ti ng p ref e re nc es o r if yo u ha ve a ny qu er ie s ab ou t h ow we u se y ou r
inf or ma ti on, p le as e co nt ac t t he D y s on H el pli ne.
• For m or e inf or m at ion o n ho w we p rot ec t y ou r pr iva c y, ple as e se e ou r pr iv ac y
po lic y o n th e D ys on website.