Improper transportation of the product.
Part wear due to normal equipment operation, unless due to a manufacturing defect.
Request for service under warranty
Any request for service during the term of warranty must be forwarded to the establishment that sold the product, indicating in
writing the reason for the non-conformity, the serial number and he date on which you purchased the product.
Product returns will only be accepted if previously accepted in writing by ECOFOREST.
The product must be returned in its original packaging and with a legal document that supports the date of purchase from the
establishment that made the sale.
6.1. Authorised distributors and technical service
ECOFOREST has an extensive network of authorised companies that distribute and perform the technical service on its products. This
network will provide our customers with all the information and technical support they need, anywhere and under any circumstance.
