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• The chromatic variations cut up and small size differences among ceramics pieces (if applicable to the
model of stove and/or boiler) do not represent a valid reason for claim; they are intrinsic characteristics of
this type of material.
• The building and/or plumbing works that you might have carried out for the installation of your stove or
boiler.
• For these machines that allow hot water production (thermos/flasks or storage): the pieces related to hot
water installation not provided by ECOFOREST. In the same way, the gauges or regulations of the product
that have to be done because of the type of fuel or due to the characteristics of the installation, are
excluded from the warranty.
• This warranty is valid only for the buyer and cannot be transferred.
• The replacement of pieces does not extend the warranty.
• Compensations will not be granted because of basic inefficiency of the stove or a heating calculation that
was not properly carried out for a determined period of time.
• This is the unique valid warranty and no one is authorized to bring any other on the name or on behalf of
ECOFOREST INTERVENTION DURING THE WARRANTY PERIOD.
• ECOFOREST does not grant any compensation for any direct or indirect damages caused by the product or
resulting from it.
• Modifications to the electrical connections, components or the structure of the stove not authorized by
ECOFOREST.
The intervention query must be sent to the entity which sold the product.
ECOFOREST reserves the right to include modifications in the manuals, warranties and prices without prior
notice.
Any type of suggestion and/or claim must be sent, in writing, to:
BIOMASA ECOFORESTAL DE VILLACAÑAS, S.L.U.
Polígono Industrial Porto do Molle - Rúa das Pontes Nº25.
36350 – Nigrán – Spain.
Fax: + 34 986 262 186
Telephone.: + 34 986 262 184 / 34 986 262 185
http://www.ecoforest.es
Information to communicate in your suggestion and/or claim:
Name and address of your provider:
Name, address and telephone number of the entity that made the installation:
Name, address and telephone number of the buyer:
Invoice and/or ticket of purchase:
Date of installation and date of first operation:
Serial number and model of the stove:
Control, revisions and annual maintenance stamped by your distributor:
Make sure you clearly expose the reason of your demand by bringing all the information necessary to avoid
misunderstanding of your query.
The interventions made within the warranty period include free repair, as per the laws in force.
JURISDICTION:
Les deux parties étudient et acceptent tout simplement les commandes et se soumettent à la juridiction des
juges et des tribunaux de Vigo, en renonçant expressément à toute autre loi applicable, même dans les cas de
paiements pour d’autres populations espagnoles ou d’autres pays.
