ADVICE IN THE EVENTOFPROBLEMS
POSSIBLE CAUSES OFSHUTDOWN
If the stove shuts down, the reason is shown on the display.
H1no depression: problem connected with air circulation;
H2smoke expulsion motor failure;
SF (H3) flame stop;
AF (H4) ignition failed;
H5power failure stoppage;
H6thermocouple failure or disconnection;
H7excessive smoke temperature.
The message is displayed until the 0/1 key on the panel is pressed.
Do not restart the stove until the problem has been looked into and the cause removed.
T
o start the stove up again after a shutdown, let the shutdown procedure end (10 minutes marked by a beep) then press
the 0/1 key.
Never unplug the stove while it is shutting down owing to problems. It is important to report what the panel says to the
Dealer.
Advice for each of the cases mentioned above is shown on the next page.
The chimney pots and smoke ducts connected to solid fuel devices must be brushed once a year (check whether there
are regulations on the subject in the country of installation). If inspection and regular cleaning are not carried out, the
probability of a chimney pot fir
e increases. In the event of a chimney pot fire, proceed as follows:
do not use water to extinguish;
empty the pellet hopper;
contact specialist staff after the accident before starting up again.
PROBLEM CAUSE SOLUTIONS
display-control panel off no mains voltage
make sure the power cord is
connected check the fuse
(on the power socket)
remote control (optional) not working excessive distance from stove move nearer to stove
outlet air not hot too much soot in heat exchanger
clean heat exchanger from inside the
firebox
no flame appears (remember that it
only appears 5 minutes after pressing
the 0/1 key)
the screw feeder has not been filled
fill screw feeder (see ignition
paragraph)
ignition failure
build up of unburnt material in
combustion chamber
clean combustion chamber
the ignition/off does not start at
the time required
incorrect setting:
clock
programme enabling
programme enabling for the day
check according to the instructions
on page 22
ENGLISH
23
ERR 1- ERR 2 appears on the display
backup battery is drained, inside the
control board
replace the backup battery
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