Warranty Conditions
1. The products of Everglades come with a 24-month full factory guarantee from the moment
of purchase. This guarantee cannot be transferred under any circumstances.
2. A guarantee is not offered on easy-to-break components like glass, plastic, rubbers, light
bulbs, etc. A guarantee is also not offered if the device has been in contact with chemical
and/or electro chemical or other unsuitable substances. It is also not possible to offer a
guarantee if shortcomings in the device can be attributed to transport damage that is no
fault of our own, improper installation and assembly, incorrect use, inappropriate use, sub-
standard maintenance, failure to comply with operating and assembly instructions or normal
wear and tear. Claims under the guarantee will expire if repairs or modifications to the
device are carried out by people other than our service department, and also if the device is
fitted with components or accessories that are not original, which subsequently result in a
defect.
3. The guarantee is offered under the condition that defect components will be repaired as we
see fit or will be replaced by suitable components. Devices that can be transported normally
(e.g. in a car) must be returned to the point of sale so that they can be serviced. Devices that
cannot be transported normally will be repaired on-site. Valid proof of purchase must always
be presented when repairs are carried out under the guarantee. Replaced components will
become our property.
4. If a complaint is deemed unfounded, all incurred costs will be charged to the consumer.
5. Repairs during the guarantee period will not result in the guarantee period being extended.
6. Additional or other claims, particularly compensation claims for damage incurred outside the
device, are excluded unless such liability has been prescribed by law.
7. Furthermore, in accordance with legal provisions, we bear unlimited liability for damage that
falls under product liability laws and for all damage caused by deliberate contractual
breaches, gross negligence and malice on our part or the part of our legal representatives or
persons we have appointed.
Service number for the Netherlands : 0900-0404040 www.edy.nl
Service number for Belgium : 0032-(0)38080919
