When descaling, please pay attention to the following points:
• First pour some water in the appliance, and add the descaling product afterwards.
• Make sure to dilute the product sufficiently. Please follow the instruction manual of the
descaling product.
• When using vinegar, do not use more than 2-3 ml.
• Caution, the mixture might froth during heating.
• After descaling, rinse the appliance twice with fresh water.
PROTECTION OF THE ENVIRONMENT– DIRECTIVE 2002/96/EC
In order to preserve our environment and protect human health, the waste electrical and
electronic equipment should be disposed of in accordance with specific rules with the
implication of both suppliers and users. For this reason, as indicated by the symbol on the
rating label or on the packaging, your appliance should not be disposed of as unsorted
municipal waste. The user has the right to bring it free of charge to a municipal collection point
performing waste recovery by means of reuse, recycling or use for other applications in
accordance with the directive.
TERMS OF GUARANTEE
For our products, the legal terms concerning claims under guarantee are valid. During the
legal period, all material and manufacturing defects are covered. No claims will be accepted
for broken accessories, defects resulting from inappropriate use or care, excessive wear due to
intensive use, wrong use due to the non-observance of the instruction manual, or normal wear
and tear. No guarantee claims will be accepted if the appliance has been modified or if
attempts have been made to repair the appliance. In such case, the vendor cannot be held
responsible in case of accidents.
If you detect a defect,
please contact your vendor or shop and return your complete appliance
in its original packaging together with the receipt
.
Claims under guarantee will only be valid if
the receipt or a copy of a repair bill is handed over with the appliance that needs repair.
Or send the appliance cleaned, well packed and with a short, easily readable description of
the default as well as the receipt freight prepaid to our customer service in our firm in Bad
Blankenburg.
In case of a defective accessory, the complete appliance will not be exchanged, but only the
accessory will be sent free of charge. In such case, do not return the complete appliance but
only order the accessory!
In case of glass damages, glass spare parts will be charged.
Pieces undergoing wear and tear as well as cleaning and maintenance or the exchange of
worn out pieces are not covered by the guarantee and will thus be charged!
AFTER THE LEGAL PERIOD OF GUARANTEE
Repairs after the guarantee period can be performed at a charge by a competent qualified
technician or a repair service.
