12. Troubleshooting
Device does not start. Check the following:
1. Is voltage present at the plug socket outlet?
2. Check the plug fuse!
3. Is the timer set?
The device does not provide satisfactory cooling!
Check the following:
1. Has an appropriate temperature been set?
2. Is the air filter soiled? Clean and fit back in place.
3. Are the inlets and outlets on the outdoor device
blocked?
4. Has the sleep mode been set during the day?
5. Are the connections between the indoor and
outdoor device adequately sealed? There may not
be enough coolant? If so, please contact your
service company.
The remote control does not work!
(Important! It only works within a range of 8 m
from the indoor device.)
1. Are the batteries still OK? Replace if necessary!
2. Have the batteries been inserted correctly?
Check that the + and – terminals are correct!
3. Are there any objects between the indoor unit
and the remote control which may interfere with
the signal? Remove these objects.
In the event of a power failure, check the
following:
Press the ON/OFF key after a power failure.
If the problems remain after checking through the
above points, switch off the device and contact your
service company.
Please contact our service partner immediately if
the following fault codes are displayed
Display E1
Defective air circulation sensor in the indoor device
Display E2
Defective heat exchanger sensor in the indoor device
Display E4
No cooling / heating power
Display E5
Cool mode – frost guard tripped /
Heat mode – overheating guard tripped
The following pages are intended for
professional installers.
13. Installation accessories
Please check that all the installation accessories
have been supplied prior to carrying out the
installation work.
1 mounting plate for the indoor device
1 infrared remote control
2 batteries (type AAA, 1.5 V)
1 condensed water hose (L = 2 m)
2 sealing compound
1 wall hole cap
2 roll of plastic wrapping tape
1 set of refrigerant lines (L = 4 m)
1 pipe insulation (Ø 35 x 500 mm)
8 screws ST 3.9x25
8 wall plugs
1 wall passage hole
14. Installation instructions (Fig. 15):
Check that the actual mains voltage is the same
as the mains voltage specified on the rating
plate.
앬 Important. Make sure that there are no electric
cables or other installations (for example water
pipes) near the drill holes.
앬 Earth the outdoor device in accordance with
current regulations.
앬 The device must have separate protection
against short-circuits.
앬 Have all work of electrical installation performed
by an electrician.
앬 Ask a service partner or specialist cooling
system firm to undertake all work of installing the
cooling system.
앬 Incorrect installation can lead to injury or damage
to property.
앬 Always wear ear muffs, goggles and work gloves
when performing work of installation.
Notes on electrical connection!
All electrical connection work (230 V, 16 A socket)
must be performed by a qualified electrician
authorized to do so such work by the applicable
electricity supply company. The system must have
separate protection against short-circuits. Select a
suitably large cable cross-section. The yellow/green
wire is to be used as a protective conductor only and
under no circumstances as a voltage carrying
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