Bedienungsanleitung Eizo FlexScan T1502-B (Seite 25 von 35) (Englisch)

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Chapter 4 Troubleshooting

Problems Possible cause and remedy

8. Afterimages appear. • Use a screen saver or off timer function for a long-time

image display.

• Afterimages are particular to LCD monitors. Avoid

displaying the same image for a long time.

9. Green/red/blue/white dots or defective dots remain

on the screen.

• This is due to LCD panel characteristics and is not a

failure.

10. The display image is appeared in lengthwise. • Check whether the kind of cables connected with the

monitor and the PC. (Connect the monitor and cables

correctly by referring to “Connecting Cables” in Setup

Manual (page 3).)

11. The Main menu of Adjustment menu does not start. • Check for Adjustment Lock function.

• Check whether the FineContrast menu is running. (Refer

to “1-3 Functions and Basic Operation” on page 9.)

12. The auto-adjustment function does not work

correctly.

• This function does not work when digital signal is input.

• This function works correctly when an image is fully

displayed over the display area.

It does not work properly when an image is displayed

only on a part of the screen (DOS prompt window, for

example) or when a black background (wallpaper, etc.) is

in use.

This function does not work correctly with some graphics

boards.

13. No audio output • Check whether volume is set to “0”.

• Check the settings of the PC and the audio playback

software.

Touch panel problems

Problems Possible cause and remedy

14. Cursor position is not correct. / Cursor jumps. • Turn off and on the monitor. If the symptom is not

improved, perform the calibration on the monitor.

• Touch with one nger only.

• Connect the monitor to the PC with the cable indicated

in the Setup Manual or User’s Manual of the monitor.

Using a conversion adapter, the touch panel may not

operate properly.

15. Touch operation is not effective. • Check whether “Use EEPROM” in the “Device” menu

is not checked in the “Properties” settings of the touch

panel driver. If the check is already applied, perform the

calibration.

• Other login user may have changed the setting. Set the

touch panel driver again.

• Restart “DMC Touch Panel Conguration”, or reboot the

PC.

16. Some deection may appear on the surface of

touch panel portion.

• Due to the touch panel structural characteristics, the

deection may occur on the touch panel surface in high

temperature/high humidity operating environment.

This is not a trouble.

17. No touch-sound. • The touch-sound may not be output from the external line

out of the PC depending on the hardware conguration.

• Under Windows 7, touch-sound is only output through

the audio output terminal of the PC. To hear touch-

sound, connect speakers.

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