Question 4. My files have disappeared from the player.
Answer:
Make sure that you browse your files via the correct browser mode which means correct
filtered views such as Photos, Music, or Movies.
Question 5. During power on, why does the TV will have a short flashing, blue screen or
screensaver?
Answer:
This is normal, when the system initializes, it will setup the corresponding parameters so it can
output the correct video signal to the TV, during the initializing time, the TV will receive
incorrect signals or the signals will not be stable and will cause the TV screen to flash, some
TV’s will treat this as no signal, and will display a blue screen or screensaver.
Question 6. Why when I switch to Y/Pb/Pr 480p, 576p, 720p, 1080i, and 1080p, does the
TV screen display an unwatchable picture?
Answer:
Please check if your TV supports Y/Pb/Pr 480p, 576p, 720p, 1080i, and 1080p output, if your
TV does not support, please use the A/V signal display instead, press the TV SYSYEM button
on the remote control, then switch the TV’s video input to NTSC or PAL.
Question 7. Why is there no sound on movie or music playback when using Y/Pb/Pr
component output?
Answer:
Y/Pb/Pr output is a video output only, and does not include sound signals. When using Y/Pb/Pr
output, please plug the A/V OUT or the S/PDIF jack to output sound.
Question 8. I cannot get SSID name, the screen always displays: ‘Can’t get any SSID!!’
Answer:
When the WLAN USB Adapter is connected to the player, it needs some time to get initialized.
Please wait for about 1~2 minutes and try refreshing the SSID list again.
Question 9. I cannot see files shared on my computer via Browser->Network menu.
Answer:
Please check following items:
1) Connect the player to network and obtain an IP address first;
2) Please enable NetBIOS of TCP/IP on computer;
3) Please check your PC’s firewall settings;
4) Please enable your PC’s ‘Guest’ account;
5) Please share the folders which you wish to browse on your PC, and make sure that
‘Everyone’ or ‘Guest’ has the right to access.
