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WARRANTY
Energy Sistem Soyntec SA is liable for any lack of conformity which
exists at the time the goods were purchased during a period of 36
months. Batteries are excluded from the 36-month warranty, having a
warranty period of 12 months.
This warranty covers any defects in workmanship or materials. This
warranty doesn’t cover any failure of the product due to accidents,
misuse or alteration made by an unauthorized person.
The special 36-months warranty is valid for the European Union. For
other countries, please refer to your specific legislation or your local
distributor.
WARRANTY PROCEDURE
1. Visit the Support section at http://support.energysistem.com http://
support.soyntec.com and select your product to view the FAQ (Frequently
Asked Questions), user manuals, drivers and updates available, as the
possibility to submit a query to the Technical Service or consult the
warranty.
You can check the availability of the user manual in your language at
http://www.energysistem.com/en-en/support/manuals
2. Alternatively, you may prefer to contact the distributor from which you
purchased the product, presenting the purchase receipt or invoice.
Important: This warranty doesn’t cover any damage or loss to any data
stored in the product memory, therefore Energy Sistem’s Technical Service
will not assume any loss of the above mentioned information. Accordingly,
it is recommended to remove any data or personal information from its
internal memory before you send the product or to send it only with the
original factory default values.
Specifications are subject to change without notice.
