Bedienungsanleitung Epson EB-1480Fi (Seite 285 von 319) (Englisch)

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Solving Interactive Features Problems

285

Solutions When the Interactive Touch Operation does

not Work

If the interactive touch operation using your finger does not work, try the

following solutions:

• Make sure the Finger Touch Unit is installed correctly and the power cable

is properly connected. See your projector's Installation Guide for details.

• If the Turn off Touch feature is activated, touch operations disable

temporarily. Select the Turn on Touch feature on the toolbar.

• If the indicator on the Finger Touch Unit is not on, check that the Power

setting is set to On in the projector's Pen/Touch menu.

s Pen/Touch > Touch Unit > Power

• Adjust the angle on the Finger Touch Unit. See your projector's Installation

Guide for details.

• Make sure there are no obstacles (such as cables or pen stand) between the

Finger Touch Unit's laser diffusion port and the projection surface. If there

are any obstacles that are difficult to move, attach the infrared deflectors to

the projection surface. See your projector's Installation Guide for details.

• Make sure there is no interference from infrared remote controls, mice, or

infrared microphones.

• If your finger position and the cursor position on the screen do not match,

perform Touch Calibration in the projector's Pen/Touch menu.

s Pen/Touch > Touch Unit > Touch Calibration

• If touch operations do not work correctly even after performing calibration,

check the Calibration Range setting in the projector's Pen/Touch menu.

s Pen/Touch > Touch Unit > Calibration Range

• If touch operations are mistakenly recognized as dragging operations,

select Wide.

• If mouse operations are not performed smoothly, select Narrow.

• If there are any people within 10 cm in front of or around the projection

screen or any obstacles causing interference, the touch operations may not

work properly.

• If clothing, or any part of your body comes close to the screen, the touch

operations may not work properly. Move at least 1 cm away from the

screen.

gg Related Links

• "Whiteboard Mode Toolbar" p.106

• "Annotation Mode Toolbar" p.112

• "Using Interactive Touch Operations with Your Finger" p.102

• "Getting the Latest Version of the Documents" p.10

• "Projector Pen And Touch Setup Settings - Pen/Touch Menu" p.244

Solutions for Problems with Capturing, Printing,

Saving, or Scanning

If you are having trouble capturing and pasting, or printing, saving, or

scanning, try the following solutions:

• If you have 20 pages on the whiteboard screen, you cannot perform the

following operations:

• Capturing a page

• Pasting the copied object or image

• Opening a new page

• Scanning a image

• If you are having trouble pasting a captured image, make sure the image is

not protected.

• If a black frame appears around a pasted image, it may be because the image

was shifted or resized.

• If you are having trouble printing or scanning, make sure the printer is not

out of ink, jammed, or in any other error state.

• For USB printing or scanning, make sure a USB cable is connected between

the projector's USB-A port and the printer's USB type B port.

• For USB printing or scanning, try connecting a different USB cable, and

make sure the cables are less than 4.9 m long.

• Connect only one printer or multifunction device at a time, and make sure

the device is supported by the projector.

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