❏ When printing on thick paper, the print head is close to the printing surface and the paper may be scued. In
this case, enable the reduce
scu
setting. If you enable this setting, print quality may decline or printing may
slow down.
Wi n d o w s
Click Extended Settings on the printer driver's Maintenance tab, and then select Short Grain Paper.
Related Information
& “Loading Paper in the Paper Cassette” on page 33
& “Cleaning the Paper Path” on page 83
Paper is Smeared During Automatic 2-Sided Printing
When using the automatic 2-sided printing feature and printing high density data such as images and graphs, set
the print density to lower and the drying time to longer.
Printed Photos are Sticky
You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side.
When printing on the wrong side of the photo paper, you need to clean the paper path.
Related Information
& “Cleaning the Paper Path” on page 83
The Position, Size, or Margins of the Printout Are Incorrect
❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏ Select the appropriate paper size setting.
❏ Adjust the margin setting in the application so that it falls within the printable area.
Related Information
& “Loading Paper in the Paper Cassette” on page 33
& “Printable Area” on page 118
Printed Characters Are Incorrect or Garbled
❏ Connect the USB cable securely to the printer and the computer.
❏ Cancel any paused print jobs.
❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
❏ If you use the printer driver you had previously used, printed characters may be garbled. Make sure that the
printer driver you are using is for this printer. Check the printer name on the top of the printer driver window.
User's Guide
Solving Problems
115
