Epson Helpdesk is provided as a nal backup to make sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing,
conguring
and operating your Epson product. Our Pre-sales Helpdesk
sta
can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
types of queries are answered here.
We encourage you to have all the relevant information on hand when you ring.
e
more information you prepare,
the faster we can help solve the problem. is information includes your Epson product documentation, type of
computer, operating system, application programs, and any information you feel is required.
Transportation of Product
Epson recommends retaining product packaging for future transportation. Securing the ink tank with tape and
keeping the product upright is also recommended.
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web
http://www.epson.com.sg
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries,
and Technical Support via e-mail are available.
Epson HelpDesk
Toll Free: 800-120-5564
Our HelpDesk team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problem troubleshooting
❏ Enquiries on repair service and warranty
Help for Users in Thailand
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.th
Information on product
specications,
drivers for download, Frequently Asked Questions (FAQ), and e-mail are
available.
Epson Call Centre
Phone: 66-2685-9899
Email: support@eth.epson.co.th
Our Call Centre team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
User's Guide
Appendix
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