❏ If the resolution (DPI) is low, increase the resolution and then scan again.
Click Settings > Scan Settings tab, and then select the resolution (DPI) to scan.
Pressing the Scanner Button Does Not Start Epson FastFoto
❏ Make sure the following applications are installed:
❏ Epson FastFoto
❏ Epson Scan 2
❏ Epson Event Manager
If the applications are not installed, install them again.
Note:
See the following to check your applications.
Windows 10: Right-click the start button or press and hold it, and then select Control Panel > Programs > Programs and
Features.
Win d o w s 8 . 1 / Wi n d ow s 8 : S e l e c t Desktop > Settings > Control Panel > Programs > Programs and Features.
Windows 7: Click the start button and select Control Panel > Programs > Programs and Features.
Mac OS: Select Go > Applications > EPSON Soware.
❏ Click Settings > Scanner Settings tab, and then check the following:
❏ Make sure that Scanner is selected correctly. If not, click Change and select your scanner.
❏ When you are using the scanner via Wi-Fi, click Change and make sure that the scanner is paired with the
computer correctly. If your scanner is not listed, check that the Wi-Fi connection is working correctly.
❏ Click Select Application, and then make sure that Epson FastFoto is selected.
❏ Make sure another computer is not connecting by USB. A USB connection takes priority over a Wi-Fi
connection. If another computer is connected by USB, disconnect it.
❏ Make sure the Epson FastFoto and other applications are installed correctly.
❏ Try turning the wireless router's power o and then on again.
❏ For Mac OS X users: Make sure you select the network that has priority on your Mac OS X.
Related Information
& “Installing Your Applications” on page 133
Cannot Share or Upload the Photos to a Web Service
❏ Make sure you enter the correct information when you login.
❏ Make sure the service is running. e service may be down due to system maintenance. Check the accounting
service website for more detailed information.
User's Guide
Solving Problems
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