Usi ng th e On li ne Re feren ce Gui de
Fol low these s teps t o acc e ss the o nl ine R efe re nce Gu id e .
1. Inse rt the prin ter softw ar e C D in the CD-R OM dr ive.
2. For Windo ws , sel ect User’ s M an ual i n the In s taller d ialo g bo x and cl ick
. For M acintos h, dou ble- click Us er’s Ma nu al.
To v iew the gu ide fr om the CD, c lick V iew R eferen ce Gu ide .
To ins ta ll the gui de , click Ins tal l Ref eren ce Gu ide and fo l low t he o n-s cree n
instruct ions. When insta llatio n is complete, an ES C40 Se ries or ES C20
Series Guid e ic on (Wi n dows ) or a Vie w R efe rence G uide ic on (Mac intosh)
appea rs i n t he E PSO N folde r. Dou bl e-clic k the ico n to ope n th e g uide.
Te chni c al Supp or t We b Sit e
For W indow s user s
The Problem Solver and EPSON’s Technical Support Web Site provide you
wit h tips to he lp solve an y pr oblem s you m ay en c oun ter wh en usin g you r
printer . A cce ss the P robl em S olv er or Tec hnical Su ppor t in one of th e
follow ing w ay s:
❏ Fro m th e W indow s Start m enu
Click Start, point to Progr ams a nd then t o EPS O N , then clic k ES C4 0
Series Problem Solver or ES C20 Seri es Proble m Solver.
❏ Fro m St atus M on ito r 3
Click Te c hnic al Supp ort i n the S ta tus M onitor 3 dialog b ox .
❏ Fr om yo ur p r in te r so f t war e
Click Te c hnic al Supp ort on the Main m en u of the pr inter s oftw are.
For furthe r inf orm ation on the cus tom er su pport servi ces ava ilab le in y ou r
area , see the online Refe re nce Gu id e .
For Macint osh u sers
EPS O N's Te chni cal Sup port W eb S ite pr ovides h elp w ith pr ob lems th at
can not be so lved usi ng the tro ubles h ooting infor ma tion i n yo ur pr inter
doc ume ntat ion. T o acces s T e chni cal S upp ort , ins e rt th e CD in th e CD -RO M
driv e an d do uble- click the T echn ica l S upp ort We b S ite icon in th e Pr inter
So ftwa re fol de r. Fo r furt her inform a tion o n th e cus to me r sup port s erv ices
av ai l a bl e in y our ar e a, s ee t h e o n li ne Refer ence Gui de.
Ac cess ing the Print er So ftware
The pr inter softw are in cludes a p rinte r driv er and u tiliti es. T he printer d river
let s you choose fr om a w ide va riety of settin gs to get the best r esul ts from
yo ur pr inter . The prin ter util ities help you c he ck the pr inter an d kee p it i n top
oper ating c ond ition. A cce s s the prin ter s oftw are a s ex plai ned i n this secti on.
For W i nd o ws u s e rs
The re are th re e w ays to a c ces s the prin ter s oftw are.
From Win dows applicat i ons
1. Fr om th e File me nu o f your appli cation, clic k Print . The Pr int di alog b ox
appe ar s.
2. Select your prin ter, the n click Properties, Prin ter , Se tup , or Options
to ac ces s the pr inter s oftw are. (D ep endin g on you r ap plica tion, y ou m ay
need to c li ck a c om binat ion of the se bu ttons. )
Not e:
W hen you a cc ess the printer softw ar e from a W indow s ap plica tion, t he
se ttings th at yo u m ake a ppl y on ly to the ap plicat ion you ar e u sing .
From the Start m enu
1. Cli ck Start , poi nt to Setti ngs, then cli ck Printers.
2. Select your prin ter, the n click Pr operti e s on the File me nu. If you ar e
a W ind ows 2 000 us er, s ele ct y our pr inter , th en click Pri nting
P refer ences on the Fi l e m enu .
From the t askbar
1. Ri ght-c lick th e p rinte r icon on the t as kbar .
2. S e le c t Printer Settings.
For Maci ntosh use rs
Y ou ca n acc ess the v ari ous p rint er softw are di alog bo xes as de sc ribed
bel o w.
Printing on Specia l Media
Y ou ca n pr int o n a wide v ariety of spe c ial med ia –incl uding ink jet p aper ,
photo quali ty glossy fil m, photo paper, tran sparenci es, index car ds, and
adhe s ive sheet s–and sev eral si zes of env elop es.
❏ Rea d th e i nstru ctions in the med ia pack a ge f irst.
c
Cauti o n:
Cleaning sheets packaged with EPSON special m edia should not
be u se d w ith th is p rinte r. Th e cl ean ing fu ncti on perfor me d by
thes e sheet s is not n ec ess ary with this type of p rint er, and the
sh eets c o uld jam in the printer .
❏ Load the me di a prin table si de up i n t he sh eet f eed er. S ee the
instr ucti ons pack ed with the me dia to det ermi ne w hich s ide is the
printa bl e si de.Th e loa di ng ca paci ty v aries by m edi a. For m ore d etai ls
on u s in g spe ci a l m e di a, se e “P ape r Ha nd li ng ” i n the on li ne Referenc e
Guide.
❏ M ake su re t hat th e pa per s tack fi ts un der the tabs ins ide t he ed ge g uide,
and does n ot e xceed the lo ading lim it indi cated by th e a rrow ma rk on
the l ef t edg e gui de.
Repl acin g In k Cartr idg es
You can re place a n ink cart ridge by usi ng the S tatus Mo nitor utili ty ins talled
on y our c o mpu ter, o r by u sin g t he pr inter 's co ntr ol p ane l. T o r ep lace a n i nk
cartridg e or che ck i nk leve ls using th e Statu s Monitor utility, refe r to “Usi ng
the Statu s Monitor ” in the online Refe re nce G u ide. T o repl ace a n ink
cartridg e us ing the pr inter 's con tro l pane l, foll ow the steps i n this s ection.
Not e:
❏ You canno t con ti nue prin ting w ith o ne ink ca rtri dge emp ty , eve n if th e
other cartr idge sti ll con tains i nk. B efor e print ing, r epla ce the em pty
ca rt ri dg e .
❏ In addi tion to th e ink u sed d ur ing do cume nt p rinting , i nk is cons u med
during the pr int head clean ing ope rat ion, dur ing the sel f-clea ning c ycle
which is per formed when the print er i s turned on, and during ink
chargi ng wh en th e ink c a rtridge is ins ta lled i n th e pri nte r.
1. Make sure that the p rinte r is on, b ut no t prin ting. T he n op en th e printer
cover.
2. Pres s the
b main tena nce b utto n. T he print he ad m ov es t o th e ink
replac em ent p osi tion. W hen bot h car tridg es ar e o ut of ink, the c artridge
move s to th e b lac k in k cart ridge repl acem ent pos ition firs t. P ress t he
b main tena nce bu tton again afte r repl aci ng the bl ack ink cartridg e to
sw i tc h to t h e co l or in k c a rt r idg e re pl ac em en t p osi ti on .
c
Cau tion:
Do not mo ve the prin t head by ha nd, a s this ma y dam ag e th e
pri nter. Alw ays press th e
b ma in ten ance butto n to mo ve it.
3. Insta ll th e ne w ink ca rtridge s as exp la ined o n th e r ever se si de of th is
shee t in th e “3. Ins tall the ink cartridge s” se ction.
Panel Ope ration
See the online R ef ere nce Gu i de fo r deta ils.
Er ro r Ind i ca to rs
You can ide nti fy m any com mo n pr ob lems us ing the lig hts on the prin ter’s
control pa nel. U se t he fo l lowing table of l ight patt erns to diagn ose th e
problem , the n fo llo w th e rec om me nded cor rect ive meas ures .
O = on, N = o ff, F = fl as hing
* EPSON Sta tus Mo ni tor 3 i s fo r Wi ndows ; EPSO N S tat usMon itor i s for Mac intos h.
** To tur n off th e p rin ter , hol d do wn t he
P pow er bu tto n unt il t h e lig ht go es out .
Safe ty I nst ructi ons
Read al l of th e ins truc tion s in this secti on wh en se tting u p a nd u s ing y ou r
printer .
Wh en c h oos in g a pla c e f or the p r in t er
❏ Avoid pl aces sub jec t to rapid c han ges i n tem per atu re and hum i dity .
Als o, ke ep t he p rinte r awa y from d irec t sunlig ht, stron g light , or he at
sources.
❏ Avoid places su bject to dust , shocks, and vibra tion s.
❏ Leav e en oug h room aro und the print er to al low for su fficie nt ven tilat ion.
❏ Plac e the print er nea r a wa ll o utlet w he re the plug can b e ea s ily
unpl ugg ed.
❏ Pl a ce t he p r i nt er on a fl at , st a b le s ur fac e t h a t ext e n ds be yo nd t he pr i n ter
bas e in al l dire ctio ns. T he printer wil l not o per ate proper ly if it is til ted at
an ang le .
Wh en c hoo si ng a po we r so urc e
❏ Use on ly the ty p e of pow er sou rce i nd ica ted on t he p rint er’s lab el.
❏ Do no t us e a da maged or fray ed p ow er c ord.
❏ If yo u use an ex tensio n c ord w ith th e pr inte r, m ake su re tha t the tot al
am pere rat ing o f th e d evi ces pl ug ged into the exte nsio n co rd do es no t
excee d th e c o rd’s a mp ere rati ng. A lso, m ak e sur e th at t he tota l amp ere
rating of a ll de vice s plugg ed int o th e w all o utlet doe s not ex ceed the
wal l outl et’s a mpe re ra ting.
❏ I f y ou pl an to u s e th e pri n te r in Ge rm an y, t he bu il di ng i n st al l a ti on mu st
be pr otect ed b y a 10 or 16 am p ci rcuit b re aker to prov ide ad equ ate
sho rt-circ uit pr ot ection a nd ov er-cur rent p ro tecti on for thi s pr inte r.
When ha ndling ink ca rtridges
❏ Do not ope n the i nk cartr idge pa cka ges until just befor e you inst all the m.
❏ Kee p ink ca rtridge s out of th e reac h of ch ildren. Do no t al low chi ldren
to dr ink from o r o therw ise han dle th e c artr idges .
❏ Be car efu l when you ha ndl e used ink cart ridge s, as there may be s ome
ink re maini ng aro und the ink supply port. If i nk ge ts on y our ski n, was h
the a rea thor ou ghly wi th soa p and wate r. If ink gets into y our ey es, flus h
them im med iatel y with wa ter . If disco mfo rt o r visi on p robl ems rem ain
after a th orough fl ushi ng, s ee a d octor imm edi ately.
❏ Do no t s ha ke the ink car tridg es; th is ca n c au se leak a ge.
❏ You mu st re mo ve the yel low tape seal s fr om the cartridg es be fore
instal ling th em ; oth er wis e, the c a rtridge s will b ecom e un us ab le.
❏ Do no t r emo ve the bl ue por tion of t he ta pe seal from the top of th e
cartrid ges .
❏ Do no t r emo ve the tap e se als fro m th e bo ttom of the cart ridges .
Whe n u s ing t he pr in te r
❏ Do n ot put y our han d ins ide th e p rint er or to uch the ink cartri dge s du ring
printi ng.
❏ Do no t bl ock o r co ve r the o pen in gs in th e p rinte r’s cabine t.
❏ Do no t att emp t to serv ice t he p rinte r yo ur self.
❏ Unpl ug the printer and r efer ser vici ng to qual ified s e rvic e perso nne l
under the foll owin g con di tions:
The pow er c ord or plug is da ma ged; liqui d has e nte red th e p rint er; the
pr in t e r ha s b e en dr op p e d or t h e ca bi ne t d a mag ed ; th e p ri nt e r do e s n o t
oper ate n or mally or ex hib its a disti nct c ha nge i n pe rform ance .
❏ Do not inse rt obj ects thro ugh the slo ts in the printer’ s cabine t.
❏ Tak e ca re not to s pil l liqu id on the prin ter.
Dialog B ox How to Access
P rin t Clic k Print on th e F ile m en u o f y o ur a pp li ca tio n or c li ck O pti ons in th e P ag e
Set up di al og b ox.
Pa ge Se t up C l i c k Pa ge Se tup on t he Fi le men u of yo ur ap pl ic at ion .
Layou t Cl ic k the Layo ut ic on but t on in th e Pri nt di a log bo x.
Ut ili ty Clic k th e U tilit y ic on butt on in th e Pr int o r P age S etu p di alog bo x.
Button Func tio n
P
pow e r
Tur ns th e pr inte r o n a nd o ff. To tu rn off th e p ri nter , hol d dow n the
P po wer
butt on un til th e ligh t goe s ou t.
b
mai nte na nc e
Loa d s or e je cts pa pe r if pr es se d a nd rele as ed with in thr e e s econ ds . R e su m es
pr in ti ng if pre s se d aft er a p ap er ou t e rro r .
Light s Prob lem a nd Solutio n
O
b Paper out No pap er i s lo ad ed in t he pri nt er.
Chec k EPSON Status M o nitor 3* or EPSO N Statu sMo nitor*. Loa d pape r in the she et
fe ed er, th en pr es s the
b maint ena nce but ton . Th e pri nt er r es umes p rin ti ng and th e
lig ht go es out .
O
b Paper jam Pa per h as j amm ed in t he pr i nter .
Ch eck EPSO N Sta tu s Moni to r 3* or E PSON S tat us Mon ito r* . Pr ess th e
b ma in te na nc e bu tto n to ej ec t t he jam med pa per. I f the err or do es no t c lear , op en
the p r inte r cov e r an d rem o ve a ll of the pa pe r in s id e, in clud in g a ny t orn p ie ces. Th en
re lo ad th e p ap er i n th e s he et f eed er a nd pre ss th e
b m ainte na nce butto n to re sume
pri nt in g.
F
b Ink lo w The bl ac k or co lo r ink cart r idge is n ear ly empt y.
Obtain a replac ement black or co lor in k cartridg e. To determ ine which cartridge is
nea r ly empt y, chec k th e ink lev el using EPS ON St atu s Mo nit or 3* or E PSON
St atus Mon i tor *.
O
b Ink o ut The bl a ck o r c olo r ink ca rt rid ge is em pty or is no t in st al le d.
Re pl ace t he bla ck or col or i nk cart ri dg e wit h a new one . To dete r min e wh ic h car tri dg e
is e mpty , c hec k the i nk le v el us ing EPSO N Sta tus M oni tor 3* o r E PSO N
St atus Mon i tor *.
N
P
O b
Carriage error T he p r in t h e ad ca rri ag e i s ob st ruc te d by ja m me d pa pe r
or oth er fo r ei gn mat e ria l an d c a nnot ret urn to t h e ho me
po si tio n .
Turn of f the printe r* *. Ope n th e print er cov er an d remo v e any pap er fro m the pap er
pat h by ha nd .T h en, t urn the pr int er b ac k on . If t he err o r do es n ot c le ar , co nt ac t y ou r
deal er .
F
P
F b
Unknown p rinter error A n un kn ow n prin t e r err or ha s oc cu rr e d.
Tu rn off th e p r in te r* * a nd c on tac t yo ur de al er.
Quic k Guide
K eep th is s hee t h a ndy for q uick r efe re nce.
Cu stome r Su ppo rt: T he United K ingdom and th e Republic of I reland (www.e pson.co.uk); Australia (www. epson.com.au);
Singapore ( www.epson.com.sg); Hong Kong (www.ep son.com.hk); Malaysia (www.epson. com.my); India ( www.epson.co.in);
Phil i pp ines ( Pho ne : ( 6 32 ) 8 13 -65 52 )
C olor Ink J et Pri nter
English
Copyright© 2001 by S EIKO EPSON CORPORATION, Nagano, Japan. Prin ted in th e Ne therl an ds 0 1. 04 -400