Bedienungsanleitung Epson Stylus CX5900 (Seite 29 von 36) (Englisch)

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Solving Problems 27

English

Problems and Solutions

Check the solutions below if you are having

problems using the product.

Setup problems

The product makes noise after you turn it on.

■ Make sure the protective tape is not blocking the

print head. After releasing the print head, turn

off the power, wait a moment, then turn it back

on.

The product makes noise after ink cartridge

installation.

■ When you install ink cartridges, the ink delivery

system must be charged. Wait until charging is

finished, then turn off the product. If you turn it

off too soon, it may use extra ink the next time

you turn it on.

■ Make sure the ink cartridges are seated securely

and no protective material remains in the

product. Open the cartridge cover and push the

cartridges down until they click into place. Turn

off the power, wait a moment, then turn it back

on.

A screen that prompts you to restart the computer

did not display after finishing the software

installation.

■ The software has not been installed correctly.

Eject and insert the CD-ROM, and then install

the software again.

Printing and copying problems

The product makes printing sounds, but nothing

prints.

■ The print head nozzles may need cleaning

(& “Checking the print head” on page 22).

■ Make sure the product is on a flat, stable surface.

The margins are incorrect.

■ Make sure your original is positioned in the top

left corner of the document table.

■ If the edges of the copy are cropped off, move the

original away from the corner slightly.

■ Make sure the paper size settings are correct for

the paper you have loaded.

■ Make sure your paper is loaded short edge first,

all the way to the right, with the left edge guide

lightly against the paper (& “Loading Paper” on

page 6).

■ Do not load paper above the c arrow mark

inside the left edge guide (& “Loading Paper” on

page 6).

Blank pages are printed.

■ Make sure the paper size settings are correct for

the paper you have loaded.

■ The print head nozzles may need cleaning

(& “Cleaning the print head” on page 23).

Paper feed problems

Paper does not feed correctly or is jammed.

■ If paper does not feed, remove it from the sheet

feeder. Fan the paper, load it against the right

side, and slide the left edge guide against the

paper (but not too tightly). Make sure the paper

is not in front of the feeder guard.

■ Do not load paper above the c arrow mark

inside the left edge guide (& “Loading Paper” on

page 6).

■ If paper is jammed, the icon or the message is

displayed on the LCD screen. Follow these steps

to clear the jam:

1. Press the x Start button to eject the jammed

paper. If the jammed paper is not ejected, go on

to the next step.

2. If the paper is stuck near the sheet feeder or

output tray, gently pull it out then press the

x Start button.

If the paper is stuck inside the product, press the

P On button to turn it off. Open the scanner unit

and remove any paper inside, including any torn

pieces. Do not pull it backward; this can damage

the sheet feeder. Close the scanner unit, then

turn the product back on.

■ If paper jams frequently, make sure the left edge

guide is not pushed too tightly against the paper.

Try loading fewer sheets of paper.

Print quality problems

You see banding (light lines) in your printouts or

copies.

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Epson Stylus CX5900 Seite 29

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