Bedienungsanleitung Epson STYLUS PHOTO R240 series (Seite 18 von 24) (Englisch)

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18 Troubleshooting

Problems and Solutions

Print Quality Problems

You see banding (light lines) in your

printouts or copies

■ Make sure that the printable side of the paper is

face up in the sheet feeder.

■ Run the Head Cleaning utility to clear any clogged

ink nozzles.

& See “Cleaning the print head” on page 14

■ Run the Print Head Alignment utility.

& See “Aligning the print head” on page 14

■ Use up ink cartridges within six months after

opening their package.

■ Check the LCD panel. If the H ink icon is

displayed, replace the appropriate ink cartridges.

& See “Replacing Ink Cartridges” on page 12

■ Make sure that the Paper Type selected on the

control panel is appropriate for the type of paper

loaded in the printer.

Your printout is faint or has gaps

■ Run the Head Cleaning utility to clear any clogged

ink nozzles.

& See “Cleaning the print head” on page 14

■ Run the Print Head Alignment utility.

& See “Aligning the print head” on page 14

■ Make sure that the Paper Type selected on the

control panel is appropriate for the type of paper

loaded in the printer.

You see wrong or missing colors

■ Run the Head Cleaning utility.

& See “Cleaning the print head” on page 14

If colors are still incorrect or missing, replace the

color ink cartridges. If the problem persists,

replace the black ink cartridge.

& See “Replacing Ink Cartridges” on page 12

■ If you have just replaced an ink cartridge, make

sure that the date on the box has not expired. Also,

if you have not used the printer for a long time,

replace the ink cartridges with new cartridges.

& See “Replacing Ink Cartridges” on page 12

Your printout is blurry or smeared

■ Make sure that your paper is dry and that the

printable side is face up.

■ Make sure that the Paper Type setting on the

control panel is correct.

■ If you are printing on glossy media, place a

support sheet (or a sheet of plain paper) beneath

the stack, or load only one sheet at a time.

■ Do not touch or allow anything to come into

contact with the printed side of paper with a shiny

finish. After printing documents on glossy media,

allow the ink to set for a few hours before handling

them.

■ Run the Head Cleaning utility.

& See “Cleaning the print head” on page 14

■ Run the Print Head Alignment utility.

& See “Aligning the print head” on page 14

■ Feed paper and clean the roller inside.

& See “Using Paper Feed/Paper Eject function”

on page 19

■ If the problem persists, ink may have leaked inside

the printer. In this case, wipe the inside of the

printer with a soft, clean cloth.

& See “Cleaning the Printer” on page 15

Miscellaneous Printout Problems

Blank pages print

Run the Head Cleaning utility to clear any clogged ink

nozzles.

& See “Cleaning the print head” on page 14

Smudges or blot appear on the printout

Feed paper and clean the roller inside.

& See “Using Paper Feed/Paper Eject function” on

page 19

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Epson STYLUS PHOTO R240 series Seite 18

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