Bedienungsanleitung Epson STYLUS PRO WT7910 (Seite 102 von 116) (Englisch)

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Feeding or ejecting troubles

Cause What to do

Unable to eject the film media

correctly.

Is the Epson film basket correctly attached to the printer?

If the left and right attachments are not firmly connected to the end of the basket

guide, Epson ClearProof Film may be curled or caught in the printer when being

ejected. Check that the Epson Film Basket is attached to the printer correctly.

See “Mounting to the printer” on page 44

Is manually cut paper being ejected into the film basket?

Make sure that you receive manually cut paper into your hands and not the film basket;

otherwise the paper may be damaged when it is ejected.

See “Cutting the roll paper manually” on page 36

Does the ejection method match the paper type?

The ejection method differs depending on the paper type, thickness, and so on. Use

the correct method for ejecting paper.

Unable to feed or eject paper.

Is the paper loaded in the right position?

Refer to the following for the correct position to load the paper.

See “Paper Handling” on page 32

If the paper is loaded correctly, check the condition of the paper that you are using.

Is the paper loaded vertically?

Single sheets should always be loaded vertically. If they are loaded horizontally, the

paper is not recognized and an error occurs.

See “Supported Media Specifications” on page 56

Is the paper creased or folded?

Do not use old paper or paper with folds in it. Always use new paper.

Is the paper damp?

Do not use paper that is damp. Also, Epson special media should be left in the bag until

you intend to use it. If it is left out for a long time the paper curls up and gets damp so

that it does not feed properly.

Is the paper wavy or slack?

Single sheet paper becomes wavy or slack due to changes in temperature or humidity

which may result in the printer being unable to recognize the paper size correctly. In

this case, flatten the paper before loading it in the printer.

Is the paper too thick or too thin?

Check that the paper is a specification that can be used with this printer. For

information about the paper types and appropriate settings for printing on paper from

other manufacturers or when using a raster image processor (RIP), please refer to the

handling instructions for the paper, or contact the retailer of the paper or the

manufacturer of the RIP.

Are you using the printer at normal room temperature?

Epson special media should be used at normal room temperature (temperature:15 to

25˚C, Epson ClearProof Film 20 to 25˚C, humidity: 40 to 60%).

Unable to rewind the roll paper.

Is the status of the printer after cutting paper cut in READY status?

Rewinds the roll paper automatically when pressing the

button in waiting mode

after cutting the paper.

Epson Stylus Pro WT7900/7910 User’s Guide

Problem Solver

102

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Epson STYLUS PRO WT7910 Seite 102

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