Bedienungsanleitung Epson SureColor SC-P8000 (Seite 186 von 197) (Englisch)

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Help for Users in North America

Epson provides the technical support services listed

below.

Internet Support

Visit Epson’s support website at http://epson.com/

support and select your product for solutions to

common problems. You can download drivers and

documentation, get FAQs and troubleshooting advice,

or e-mail Epson with your questions.

Speak to a Support Representative

Dial: (562) 276‐1300 (U.S.), or (905) 709-9475

(Canada), 6 am to 6 pm, Pacific Time, Monday through

Friday. Days and hours of support are subject to change

without notice. Toll or long distance charges may apply.

Before you call Epson for support, please have the

following information ready:

❏ Product name

❏ Product serial number

❏ Proof of purchase (such as a store receipt) and date

of purchase

❏ Computer configuration

❏ Description of the problem

Note:

For help using any other software on your system, see the

documentation for that software for technical support

information.

Purchase Supplies and Accessories

You can purchase genuine Epson ink cartridges, ribbon

cartridges, paper, and accessories from an Epson

authorized reseller. To find the nearest reseller, call

800-GO-EPSON (800-463-7766). Or you can purchase

online at http://www.epsonstore.com (U.S. sales) or

http://www.epson.ca (Canadian sales).

Help for Users in Europe

Check your Pan-European Warranty Document for

information on how to contact Epson support.

Help for Users in Australia

Epson Australia wishes to provide you with a high level

of customer service. In addition to your product

documentation, we provide the following sources for

obtaining information:

Your Dealer

Don’t forget that your dealer can often help identify and

resolve problems. The dealer should always be the first

call for advise on problems; they can often solve

problems quickly and easily as well as give advise on the

next step to take.

Internet URL

http://www.epson.com.au

Access the Epson Australia World Wide Web pages.

Worth taking your modem here for the occasional surf!

The site provides a download area for drivers, Epson

contact points, new product information and technical

support (e-mail).

Epson Helpdesk

Epson Helpdesk is provided as a final backup to make

sure our clients have access to advice. Operators on the

Helpdesk can aid you in installing, configuring and

operating your Epson product. Our Pre-sales Helpdesk

staff can provide literature on new Epson products and

advise where the nearest dealer or service agent is

located. Many types of queries are answered here.

The Helpdesk numbers are:

Phone: 1300 361 054

Fax: (02) 8899 3789

SC-P9000 Series/SC-P7000 Series/SC-P8000 Series/SC-P6000 Series User's Guide

Where To Get Help

186

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Epson SureColor SC-P8000 Seite 186

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