Cleaning and Transporting Your Scanner............................................................................................... 95
Cleaning Your Scanner ...................................................................................................................... 95
Transporting Your Scanner ................................................................................................................ 95
Solving Problems...................................................................................................................................... 97
Scanner Light Status.......................................................................................................................... 97
Solving Scanning Problems ............................................................................................................... 98
Scanner Does Not Turn On or Turns Off Unexpectedly................................................................. 99
Scanner Buttons Do Not Work as Expected.................................................................................. 99
Scanning Software Does Not Operate Correctly ........................................................................... 99
Cannot Start Epson Scan ............................................................................................................ 100
Scanning is Slow ......................................................................................................................... 101
Solving Scanned Image Quality Problems ....................................................................................... 101
Image Consists of a Few Dots Only............................................................................................. 102
Line of Dots Appears in All Scanned Images............................................................................... 102
Straight Lines in an Image Appear Crooked................................................................................ 102
Image is Distorted or Blurry ......................................................................................................... 103
Image Colors are Patchy at the Edges ........................................................................................ 103
Image is Too Dark ....................................................................................................................... 103
Back of Original Image Appears in Scanned Image .................................................................... 103
Ripple Patterns Appear in an Image............................................................................................ 104
Image is Scanned Upside-Down ................................................................................................. 104
Scanned Image Colors Do Not Match Original Colors................................................................. 104
Characters are not Recognized During Conversion to Editable Text (OCR) ............................... 104
Scan Area is Not Adjustable in Thumbnail Preview..................................................................... 105
Scanned Image Edges are Cropped ........................................................................................... 105
Film or Slide Scanning Does Not Work........................................................................................ 105
Negative Film Preview Image Looks Incorrect............................................................................. 106
Ring Pattern Appears in Scanned Film or Slides......................................................................... 106
When to Uninstall Your Scanner Software ....................................................................................... 106
Uninstalling Scanner Software - Windows................................................................................... 106
Uninstalling Scanner Software - Mac OS X ................................................................................. 107
Where to Get Help............................................................................................................................ 108
5
