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User's Guide
NPD5602-03 EN
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein.
e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2016 Seiko Epson Corporation. All rights reserved.
e
contents of this manual and the
specications
of this product are subject to change without notice.
User's Guide
Copyright
2
Trademarks
EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
Epson Scan 2
soware
is based in part on the work of the Independent JPEG Group.
libti
Copyright © 1988-1997 Sam Leer
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the soware without the specic, prior written
permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
Microso
®
, Windows
®
, and Windows Vista
®
are registered trademarks of Microso Corporation.
Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple
Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.
Google Cloud Print™, Chrome™, Chrome OS™, and Android™ are trademarks of Google Inc.
Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
e
N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other
countries.
Intel
®
is a registered trademark of Intel Corporation.
General Notice: Other product names used herein are for
identication
purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
User's Guide
Trademarks
3
Contents
Copyright
Trademarks
About This Manual
Introduction to the Manuals...................9
Marks and Symbols.........................9
Descriptions Used in this Manual..............10
Operating System References.................10
Important Instructions
Safety Instructions.........................11
Printer Advisories and Warnings.............. 12
Advisories and Warnings for Setting Up/
Using the Printer........................12
Advisories and Warnings for Using the
Printer with a Wireless Connection...........13
Advisories and Warnings for Using the
Touchscreen........................... 13
Protecting Your Personal Information...........13
Printer Basics
Part Names and Functions...................14
Control Panel............................ 17
Buttons and Lights.......................17
Basic Screen
Conguration
.................18
Touch Screen Operations..................18
Icons displayed in the LCD Screen........... 19
Entering Characters......................20
Viewing Animations......................21
Registering Your Favorite Settings as a Preset......22
Menu Options for Preset.................. 22
Network Settings
Network Connection Types.................. 23
Ethernet Connection.....................23
Wi-Fi Connection....................... 23
Wi-Fi Direct (Simple AP) Connection.........24
Connecting to a Computer...................24
Connecting to a Smart Device................ 26
Making Wi-Fi Settings from the Printer..........26
Making Wi-Fi Settings Manually.............27
Making Wi-Fi Settings by Push Button Setup
(WPS)................................28
Making Wi-Fi Settings by PIN Code Setup
(WPS)................................29
Making Wi-Fi Direct (Simple AP)
Connection Settings......................30
Making Advanced Network Settings..........31
Checking the Network Connection Status........32
Network Icon...........................33
Checking Detailed Network Information
from the Control Panel....................33
Printing a Network Connection Report........33
Printing a Network Status Sheet.............37
Replacing or Adding New Access Points.........38
Changing the Connection Method to a Computer. . 38
Changing the Network Connection to Ethernet
from the Control Panel......................40
Disabling Wi-Fi from the Control Panel..........40
Disconnecting Wi-Fi Direct (Simple AP)
Connection from the Control Panel............ 40
Restoring the Network Settings from the
Control Panel............................ 41
Loading Paper
Paper Handling Precautions..................42
Available Paper and Capacities................43
List of Paper Type......................... 44
Loading Paper in the Paper Cassette............45
Placing Originals
Available Originals for the ADF............... 49
Placing Originals on the ADF.................49
Placing Originals on the ADF for 2-up Copying. .51
Placing Originals on the Scanner Glass. . . . . . . . . . 51
Managing Contacts
Registering or Editing Contacts............... 53
Registering or Editing Grouped Contacts........ 53
Register Contacts on a Computer..............54
Destination Setting Items..................54
Registering Destinations as a Group..........55
Exporting and Importing Contacts Using a
Computer...............................56
Export the Contacts......................56
User's Guide
Contents
4
Import the Contacts......................56
Printing
Printing from the Control Panel...............58
Printing JPEG Files from a Memory Device. . . . .58
Printing TIFF Files from a Memory Device. . . . . 59
Menu Options for Memory Device...........59
Printing from a Computer................... 61
Printing Basics - Windows.................61
Printing Basics - Mac OS X.................63
Printing on 2-Sides.......................65
Printing Several Pages on One Sheet..........67
Printing to Fit the Paper Size................68
Printing Multiple Files Together (for
Windows Only).........................70
Printing One Image on Multiple Sheets to
Create a Poster (for Windows Only).......... 71
Printing Using Advanced Features........... 77
Printing Photos Using Epson Easy Photo Print. . 80
Printing from Smart Devices................. 80
Using Epson iPrint.......................80
Using AirPrint..........................83
Canceling Printing.........................84
Canceling Printing - Control Panel...........84
Canceling Printing - Windows.............. 84
Canceling Printing - Mac OS X..............84
Copying
Copying Basics........................... 86
Basic Menu Options for Copying............ 86
Advanced Menu Options for Copying.........87
Scanning
Scanning Using the Control Panel..............89
Scanning to a Network Folder or FTP Server. . . . 89
Scanning to an Email.....................91
Scanning to a Computer (Event Manager)......94
Scanning to a Memory Device.............. 97
Scanning to the Cloud....................99
Scanning to a Computer (WSD)............101
Scanning from a Computer..................103
Scanning Using Epson Scan 2..............103
Scanning from Smart Devices................106
Installing Epson iPrint...................106
Scanning Using Epson iPrint...............106
Scanning by Touching Smart Devices to the
NFC Tag.............................107
Faxing
Setting Up a Fax..........................109
Connecting to a Phone Line...............109
Making Basic Fax Settings.................112
Sending Faxes........................... 116
Basic Fax Sending Operations..............116
Various Ways of Sending Faxes.............118
Receiving Faxes..........................120
Setting Receive Mode....................120
Various Ways of Receiving Faxes............121
Saving of Received Faxes..................123
Using Other Faxing Features.................127
Printing Fax Report and List...............127
Setting Security for Faxing................128
Menu Options for Fax Mode.................128
Recipient.............................128
Fax Settings...........................128
More................................130
Menu Options for Fax Settings...............130
Check Fax Connection...................131
Fax Setting Wizard......................131
Receive Settings........................131
Report Settings........................ 133
Basic Settings..........................133
Security Settings........................134
Menu Options for User Settings.............. 134
Menu Options for Inbox....................135
Replacing Ink Cartridges and Other
Consumables
Checking the Status of the Remaining Ink and
the Maintenance Box......................136
Checking the Status of the Remaining Ink
and the Maintenance Box - Control Panel. . . . . 136
Checking the Status of the Remaining Ink
and the Maintenance Box - Windows.........136
Checking the Status of the Remaining Ink
and the Maintenance Box - Mac OS X........136
Ink Cartridge Codes.......................137
Ink Cartridge Handling Precautions...........137
Replacing Ink Cartridges................... 140
Maintenance Box Code.....................140
Maintenance Box Handling Precautions........ 140
Replacing the Maintenance Box.............. 141
Temporarily Printing with Black Ink...........141
Temporarily Printing with Black Ink - Windows 142
User's Guide
Contents
5
Temporarily Printing with Black Ink -
Mac OS X............................ 143
Conserving Black Ink when the Black Ink Is
Low (for Windows Only)................... 143
Maintaining the Printer
Checking and Cleaning the Print Head.........145
Checking and Cleaning the Print Head -
Control Panel..........................145
Checking and Cleaning the Print Head -
Windows.............................146
Checking and Cleaning the Print Head - Mac
OS X................................146
Aligning the Print Head....................146
Aligning the Print Head - Control Panel. . . . . . 147
Cleaning the Paper Path for Ink Smears.........148
Cleaning the ADF........................ 148
Cleaning the Scanner Glass..................150
Saving Power............................151
Saving Power - Control Panel..............151
Menu Options for Settings
Menu Options for General Settings............153
Basic Settings..........................153
Printer Settings........................ 154
Network Settings.......................156
Web Service Settings.................... 157
Menu Options for Supply Status..............158
Menu Options for Maintenance.............. 158
Print Head Nozzle Check:.................158
Print Head Cleaning:....................158
Print Head Alignment:...................158
Ink Cartridge Replacement:...............159
Paper Guide Cleaning:...................159
Menu Options for Print Status Sheet...........159
Conguration Status Sheet:................159
Supply Status Sheet:.....................159
Usage History Sheet:.....................159
Menu Options for Print Counter..............159
Menu Options for User Settings.............. 160
Menu Options for Restore Default Settings...... 160
Menu Options for Firmware Update...........160
Update:..............................160
Notication:.......................... 160
Network Service and Software
Information
Epson Connect Service.....................161
Web Cong.............................161
Running Web Cong on a Web Browser. . . . . . 162
Running Web Cong on Windows.......... 162
Running Web Cong on Mac OS X..........163
Windows Printer Driver....................163
Restricting Settings for the Windows Printer
Driver...............................164
Making Operation Settings for the Windows
Printer Driver......................... 164
Mac OS X Printer Driver................... 165
Making Operation Settings for the Mac OS X
Printer Driver......................... 165
Epson Scan 2 (Scanner Driver)...............166
Epson Event Manager......................166
PC-FAX Driver (Fax Driver).................167
FAX Utility............................. 167
Epson Easy Photo Print.................... 168
EPSON
Soware
Updater...................169
EpsonNet Cong.........................169
Uninstalling Applications...................170
Uninstalling Applications - Windows.........170
Uninstalling Applications - Mac OS X........171
Installing Applications.....................171
Updating Applications and Firmware..........172
Updating the Printer's Firmware using the
Control Panel..........................172
Solving Problems
Checking the Printer Status..................174
Checking Messages on the LCD Screen. . . . . . . 174
Checking the Printer Status - Windows.......175
Checking the Printer Status - Mac OS X.......175
Checking the
Soware
Status................ 175
Removing Jammed Paper...................176
Paper Does Not Feed Correctly...............176
Paper Jams............................177
Paper Feeds at a Slant....................177
Several Sheets of Paper are Fed at a Time. . . . . . 177
Original Does Not Feed in the ADF..........177
Power and Control Panel Problems............178
Power Does Not Turn On.................178
Power Does Not Turn O.................178
Power Turns O Automatically.............178
User's Guide
Contents
6
LCD Screen Gets Dark...................179
Touch Screen Does Not Respond............179
Cannot Print from a Computer...............179
When You Cannot Make Network Settings...... 180
Cannot Connect from Devices Even ough
Network Settings are No Problems.......... 180
Checking the SSID Connected to the Printer. . . 182
Checking the SSID for the Computer.........182
Suddenly the Printer Cannot Print over a
Network Connection......................183
Suddenly the Printer Cannot Print Using a USB
Connection.............................184
Cannot Print from an iPhone or iPad.......... 184
Printout Problems........................184
Printout is Scued or Color is Missing........184
Banding or Unexpected Colors Appear.......185
Colored Banding Appears at Intervals of
Approximately 3.3 cm....................185
Blurry Prints, Vertical Banding, or
Misalignment..........................186
Print Quality is Poor.....................186
Paper Is Smeared or Scued...............187
Paper is Smeared During Automatic 2-Sided
Printing..............................188
Printed Photos are Sticky.................188
Images or Photos are Printed in Unexpected
Colors...............................189
Cannot Print Without Margins.............189
Edges of the Image are Cropped During
Borderless Printing......................189
e
Position, Size, or Margins of the Printout
Are Incorrect..........................190
Printed Characters Are Incorrect or Garbled. . . 190
e Printed Image Is Inverted..............190
Mosaic-Like Patterns in the Prints...........191
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........191
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 191
An Image of the Reverse Side of the Original
Appears in the Copied Image..............191
e Printout Problem Could Not be Cleared. . . 191
Other Printing Problems................... 192
Printing Is Too Slow.....................192
Printing Slows Down Dramatically During
Continuous Printing.....................192
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................192
Cannot Start Scanning.....................193
Scanned Image Problems...................194
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......194
Straight Lines Appear when Scanning from
ADF................................194
e Image Quality Is Rough...............194
Oset Appears in the Background of Images. . . 194
Text is Blurred.........................195
Moiré Patterns (Web-Like Shadows) Appear. . . 195
Cannot Scan the Correct Area on the
Scanner Glass..........................195
Text is Not Recognized Correctly when
Saving as a Searchable PDF................196
Cannot Solve Problems in the Scanned Image. . 196
Other Scanning Problems...................197
Scanning Speed Is Slow...................197
Cannot Send the Scanned Image by Email. . . . . 197
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 197
Problems when Sending and Receiving Faxes. . . . .198
Cannot Send or Receive Faxes..............198
Cannot Send Faxes......................199
Cannot Send Faxes to a Specic Recipient. . . . . 199
Cannot Send Faxes at a Specied Time....... 200
Cannot Receive Faxes....................200
Cannot Save Received Faxes to a Memory
Device...............................200
Memory Full Error Occurs................200
Sent Fax Quality Is Poor..................201
Faxes Are Sent at the Wrong Size............201
Received Fax Quality Is Poor...............202
Received Faxes Are Not Printed............ 202
Pages are Blank or only a Small Amount of
Text is Printed on the Second Page in
Received Faxes.........................202
Other Faxing Problems.....................202
Cannot Make Calls on the Connected
Telephone............................202
Answering Machine Cannot Answer Voice
Calls................................203
Sender's Fax Number Not Displayed on
Received Faxes or the Number Is Wrong. . . . . . 203
Other Problems..........................203
Slight Electric Shock when Touching the
Printer...............................203
Operation Sounds Are Loud...............203
e Date and Time Are Incorrect........... 203
Memory Device Is not Recognized.......... 204
Cannot Save Data to a Memory Device.......204
Application Is Blocked by a Firewall (for
Windows Only)........................204
"!" Is Displayed on the Photo Selection Screen. . 204
User's Guide
Contents
7
Appendix
Technical Specications....................205
Printer
Specications
....................205
Scanner
Specications
................... 206
Interface Specications...................206
Fax Specications.......................207
Network Function List...................207
Wi - F i
Specications
.....................209
Ethernet Specications...................209
Security Protocol.......................210
Supported
ird
Party Services.............210
External USB Device
Specications
..........210
Supported Data Specications..............210
Dimensions...........................211
Electrical
Specications
.................. 212
Environmental
Specications
..............213
System Requirements....................213
Regulatory Information....................214
Standards and Approvals................. 214
German Blue Angel.....................215
Restrictions on Copying..................215
Transporting the Printer....................215
Accessing an External USB Device From a
Computer..............................217
Restricting Access to an External USB Device
From a Computer.......................218
Using an Email Server..................... 218
Conguring Mail Server..................219
Email Server Setting Items................220
Checking an Email Server Connection....... 220
Where to Get Help........................222
Technical Support Web Site................222
Contacting Epson Support................222
User's Guide
Contents
8
About This Manual
Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, check the various types of
help information available from the printer itself or from the Epson soware applications.
Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
Start Here (paper manual)
Provides you with information on setting up the printer, installing the soware, using the printer, and so on.
User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer, on network settings when
using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
& “EPSON Soware Updater” on page 169
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
&
Related Information
Links to related sections.
User's Guide
About This Manual
9
Descriptions Used in this Manual
Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or Mac
OS X v10.11.x. e content displayed on the screens varies depending on the model and situation.
Illustrations of the printer used in this manual are examples only. Although there may be slight dierences
depending on the model, the method of operation is the same.
Some of the menu items on the LCD screen vary depending on the model and settings.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server
2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems.
Additionally, "Windows" is used to refer to all versions.
Microso
®
Wi nd ows
®
10 operating system
Microso
®
Wi nd ows
®
8.1 operating system
Microso
®
Wi nd ows
®
8 operating system
Microso
®
Wi nd ows
®
7 operating system
Microso
®
Wi nd ows Vis t a
®
operating system
Microso
®
Wi nd ows
®
XP operating system
Microso
®
Wi nd ows
®
XP Professional x64 Edition operating system
Microso
®
Wi nd ows S e r v er
®
2012 R2 operating system
Microso
®
Wi nd ows S e r v er
®
2012 operating system
Microso
®
Wi nd ows S e r v er
®
2008 R2 operating system
Microso
®
Wi nd ows S e r v er
®
2008 operating system
Microso
®
Wi nd ows S e r v er
®
2003 R2 operating system
Microso
®
Wi nd ows S e r v er
®
2003 operating system
Mac OS X
In this manual, "Mac OS X v10.11.x" refers to OS X El Capitan, "Mac OS X v10.10.x" refers to OS X Yosemite, "Mac
OS X v10.9.x" refers to OS X Mavericks, and "Mac OS X v10.8.x" refers to OS X Mountain Lion. Additionally, "Mac
OS X" is used to refer to "Mac OS X v10.11.x", "Mac OS X v10.10.x", "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac
OS X v10.7.x", and "Mac OS X v10.6.8".
User's Guide
About This Manual
10
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
Be sure your AC power cord meets the relevant local safety standard.
Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
Place the printer near a wall outlet where the plug can be easily unplugged.
Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
Take care not to spill liquid on the printer and not to handle the printer with wet hands.
Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.
Avoid using a telephone during an electrical storm.
ere
may be a remote risk of electric shock from lightning.
Do not use a telephone to report a gas leak in the vicinity of the leak.
Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.
If ink gets on your skin, wash the area thoroughly with soap and water.
If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
If ink gets into your mouth, see a doctor right away.
Do not disassemble the ink cartridge and the maintenance box; otherwise ink may get into your eyes or on your
skin.
Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear
their labels. Doing so may cause ink leakage.
Keep ink cartridges and maintenance box out of the reach of children.
User's Guide
Important Instructions
11
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up/Using the Printer
Do not block or cover the vents and openings in the printer.
Use only the type of power source indicated on the printer's label.
Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
Avoid electrical outlets controlled by wall switches or automatic timers.
Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
Place the printer on a
at,
stable surface that extends beyond the base of the printer in all directions.
e
printer
will not operate properly if it is tilted at an angle.
When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
Allow space above the printer so that you can fully raise the document cover.
Leave enough space in front of the printer for the paper to be fully ejected.
Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
Do not insert objects through the slots in the printer.
Do not put your hand inside the printer during printing.
Do not touch the white at cable inside the printer.
Do not use aerosol products that contain
ammable
gases inside or around the printer. Doing so may cause
re.
Do not move the print head by hand; otherwise, you may damage the printer.
Be careful not to trap your ngers when closing the scanner unit.
Do not press too hard on the scanner glass when placing the originals.
Always turn the printer o using the
P
button. Do not unplug the printer or turn o the power at the outlet
until the
P
light stops
ashing.
User's Guide
Important Instructions
12
Before transporting the printer, make sure that the print head is in the home (far right) position and the ink
cartridges are in place.
If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
Advisories and Warnings for Using the Printer with a Wireless
Connection
Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
Advisories and Warnings for Using the Touchscreen
e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. ese are normal and do not indicate that it is damaged in any way.
Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
e exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel
surface chips or cracks, and do not touch or attempt to remove the broken pieces.
Press the touchscreen gently with your nger. Do not press force or operate with your nails.
Do not use sharp objects such as ball point pens or sharp pencils to perform operations.
Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause
performance to deteriorate.
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting Settings > Restore Default Settings > Clear All Data and Settings on the control panel.
User's Guide
Important Instructions
13
Printer Basics
Part Names and Functions
A
ADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF.
B
ADF input tray Feeds originals automatically.
C
ADF edge guide Feeds originals straight into the printer. Slide to the
edge of the originals.
D
ADF document support Supports originals over A4 size .
E
ADF output tray Holds originals ejected from the ADF.
F
Paper cassette 1 or Paper cassette Loads paper.
G
Paper cassette 2 Available models only.
Loads paper.
User's Guide
Printer Basics
14
A
Output tray Holds the ejected paper.
B
Edge guides Feeds the paper straight into the printer. Slide to the
edges of the paper.
C
Paper cassette Loads paper.
A
Document cover Blocks external light while scanning.
B
Scanner glass Place the originals.
C
Control panel Indicates the printer's status and allows you to make
print settings.
D
External interface USB port Connects memory devices.
User's Guide
Printer Basics
15
A
Scanner unit Scans placed originals. Open when replacing ink
cartridges or removing jammed paper inside the
printer.
B
Ink cartridge holder Install the ink cartridges. Ink is ejected from the print
head nozzles underneath.
A
Rear cover Remove when removing jammed paper.
B
LAN port Connects a LAN cable.
C
USB port Connects a USB cable.
D
AC inlet Connects the power cord.
E
LINE port Connects a phone line.
F
EXT. port Connects external phone devices.
User's Guide
Printer Basics
16
Control Panel
Buttons and Lights
A
Turns the printer on or o.
Unplug the power cord when the power light is o.
B
Pass a smart device over this mark to print or scan from the smart device directly.
C
Turns on when received documents that have not yet been read, printed, or saved, are stored in the printer's
memory.
D
Displays the Supply Status screen.
You can check the approximate ink levels and the approximate service life of the maintenance box. You can also
replace the ink cartridges or print the Supply Status Sheet.
E
Displays the Network Connection Settings screen.
Tap the icon to check and change the current settings .
F
Displays the Device Sound Settings screen. You can set Mute and Quiet Mode. You can also access the Sound
menu from this screen.
G
Displays the list of settings registered to the Preset.
You can also register new favorite settings.
H
Displays the home screen.
I
Displays menus and messages.
User's Guide
Printer Basics
17
J
Displays the solutions when you are in trouble.
Related Information
& “Sound:” on page 153
& “Registering Your Favorite Settings as a Preset” on page 22
Basic Screen Conguration
A
Indicates items that have been setup for the printer as icons. Tap to check the current settings or access each setting
menu.
This action bar is displayed on the home screen only.
B
Displays each mode.
C
Switch tabs.
D
Indicates the setting items. Tap each item to set or change the settings.
The grayed out items are not available. Tap the item to check why they are unavailable.
E
Execute the current settings. Available functions vary depending on each mode.
This action bar is displayed on the basic settings tab only.
Touch Screen Operations
e touchscreen is compatible with the following operations.
Tap Press or select the items or the icons.
User's Guide
Printer Basics
18
Flick Scroll the screen swiftly.
Slide
Hold and move the items around.
Icons displayed in the LCD Screen
e following icons are displayed on the LCD screen depending on the printer's status.
Indicates the status of consumables.
Tap the icon to check the approximate ink levels. You can also replace the ink cartridges or print the
Supply Status Sheet.
Indicates the network connection status.
Tap the icon to check and change the current settings. This is the shortcut for the following menu.
Settings > General Settings > Network Settings > Wi-Fi Setup
The printer is not connected to a wired (Ethernet) network or unset it.
The printer is connected to a wired (Ethernet) network.
The printer is not connected to a wireless (Wi-Fi) network.
The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi)
network.
The printer is connected to a wireless (Wi-Fi) network.
The number of bars indicates the signal strength of the connection. The more bars there are, the
stronger the connection.
The printer is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
The printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
User's Guide
Printer Basics
19
Displays the Device Sound Settings screen. You can set Mute and Quiet Mode.
You can also access the Sound menu from this screen. This is the shortcut for the following menu.
Settings > General Settings > Basic Settings > Sound
Indicates whether or not Quiet Mode is set for the printer. When this feature is enabled, the noise
made by printer operations is reduced, but print speed may slow down. However, noises may not
be reduced depending on the selected paper type and print quality.
Indicates that Mute is set for the printer.
Displays the list of settings registered to the Preset.
You can also register new favorite settings.
Displays the Fax Data Information screen.
Indicates that there is additional information. Tap the icon to displays the message.
Indicates a problem with the items. Tap the icon to check how to solve the problem.
Indicates that there is data that has not yet been read, printed, or saved. The number displayed indicates
the number of data items.
Related Information
& “Sound:” on page 153
& “Registering Your Favorite Settings as a Preset” on page 22
Entering Characters
You can enter characters and symbols by using on-screen keyboard when you register a contact, make network
settings, and so on.
Note:
Available icons vary depending on the setting item.
A
Indicates the character count.
B
Moves the cursor to the input position.
User's Guide
Printer Basics
20
C
Switches between upper case and lower case or numbers and symbols.
D
Switches the character type.
: You can enter numbers and symbols.
: You can enter letters.
: You can select this to switch between special characters, numbers and symbols, or letters.
E
Switches the character type. You can enter alphanumerics and special characters such as umlauts and accents.
F
Enters frequently used email domain addresses or URLs by simply selecting the item.
G
Enters a space.
H
Enters character.
I
Deletes a character to the left.
Viewing Animations
You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD
screen.
Tap
on the right of the LCD screen: Displays the help screen. Tap How To and select the items that you want
to view.
Tap How To at the bottom of the operation screen: Displays the context-sensitive animation.
A
Indicates the total number of steps and the current step number.
In the example above, it shows step 2 from 3 steps.
B
Returns to the previous step.
C
Indicates your progress through the current step. The animation repeats when the progress bar reaches the end.
D
Moves to next step.
User's Guide
Printer Basics
21
Registering Your Favorite Settings as a Preset
You can register frequently used copy, fax, and scan settings as presets.
To register a preset, tap
from the home screen, tap Add New, and then select the feature for which you want to
register a preset. Make the necessary settings, tap
and then enter a name for the preset.
To load a registered preset, select the preset from the list.
You can also register the current address and settings by tapping
from the printer's control panel on the screen
of each feature.
To change the registered settings, change the settings on the screen for each feature and tap
from the printer's
control panel. Tap Register Current Settings > Add to Preset and then select the target that you want to
overwrite.
Menu Options for Preset
Tap on the registered preset to display the details of the registered settings. You can change the registered name
by tapping the name on the details screen.
:
Delete the registered preset.
Use This Setting:
Load the registered preset.
User's Guide
Printer Basics
22
Network Settings
Network Connection Types
You can use the following connection methods.
Ethernet Connection
Connect the printer to a hub with an Ethernet cable.
Related Information
& “Making Advanced Network Settings” on page 31
Wi-Fi Connection
Connect the printer and the computer or smart device to the access point.
is
is the typical connection method
for home or
oce
networks where computers are connected by Wi-Fi through the access point.
User's Guide
Network Settings
23
Related Information
& Connecting to a Computer” on page 24
& Connecting to a Smart Device” on page 26
& “Making Wi-Fi Settings from the Printer” on page 26
Wi-Fi Direct (Simple AP) Connection
Use this connection method when you are not using Wi-Fi at home or at the oce, or when you want to connect
the printer and the computer or smart device directly. In this mode, the printer acts as an access point and you can
connect up to four devices to the printer without having to use a standard access point. However, devices directly
connected to the printer cannot communicate with each other through the printer.
Note:
Wi-Fi Direct (Simple AP) connection is a connection method designed to replace Ad Hoc mode.
e
printer can be connected by Wi-Fi or Ethernet, and Wi-Fi Direct (Simple AP) connection simultaneously.
However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected
by Wi-Fi, the Wi-Fi is temporarily disconnected.
Related Information
&
“Making Wi-Fi Direct (Simple AP) Connection Settings” on page 30
Connecting to a Computer
We recommend using the installer to connect the printer to a computer. You can run the installer using one of the
following methods.
Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
Setting up using the soware disc (only for the models that come with a soware disc and users with computers
with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
User's Guide
Network Settings
24
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed, and then select the connection method of
the printer to the computer.
Wi n d o w s
Select the connection type and then click Next.
User's Guide
Network Settings
25
Mac OS X
Select the connection type.
Follow the on-screen instructions. e necessary soware is installed.
Connecting to a Smart Device
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the
smart device. To use the printer from a smart device, set up from the following website. Access to the website from
the smart device that you want to connect to the printer.
http://epson.sn > Setup
Note:
If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the
computer
rst.
Making Wi-Fi Settings from the Printer
You can make network settings from the printer's control panel in several ways. Choose the connection method
that matches the environment and conditions that you are using. If you know the information for the access point
such as SSID and password, you can make settings manually. If the access point supports WPS, you can make
settings by using push button setup.
Aer connecting the printer to the network, connect to the printer from the device that you want to use (computer,
smart device, tablet, and so on.)
User's Guide
Network Settings
26
Related Information
& “Making Wi-Fi Settings Manually” on page 27
& “Making Wi-Fi Settings by Push Button Setup (WPS)” on page 28
& “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 29
& “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 30
Making Wi-Fi Settings Manually
You can manually set up the information necessary to connect to an access point from the printer's control panel.
To set up manually, you need the SSID and password for an access point.
Note:
If you are using an access point with its default settings, the SSID and password are on the label. If you do not know the SSID
and password, contact the person who set up the access point, or see the documentation provided with the access point.
1. Tap on the home screen.
2. Tap the Wi-Fi(Recommended) icon or the Router icon.
3. Tap Start Setup.
If the network connection is already set up, the connection details are displayed. Tap Change to Wi-Fi
connection. or Change Settings to change the settings.
4. Tap Wi-Fi Setup Wizard.
5. Select the SSID for the access point.
Note:
If the SSID you want to connect to is not displayed on the printer’s control panel, tap Search Again to update the list.
Still not displayed, tap Enter Manually, and then enter the SSID directly.
If you do not know the SSID, check if it is written on the label of the access point. If you are using the access point
with its default settings, use the SSID written on the label.
6. Tap the Enter Password eld, and then enter the password.
Note:
e password is case-sensitive.
If you do not know the password, check if it is written on the label of the access point. If you are using the access point
with its default settings, use the password written on the label. e password may also be called a "Key", a
"Passphrase", and so on.
If you do not know the password for the access point, see the documentation provided with the access point, or
contact the person who set it up.
User's Guide
Network Settings
27
7. When you have setup nished, tap Start Setup.
8. Tap OK to nish.
Note:
If you fail to connect, load A4 size plain paper, and then tap Print Check Report to print a connection report.
9. Tap Close on the network connection settings screen.
Related Information
& “Entering Characters” on page 20
& Checking the Network Connection Status” on page 32
& When You Cannot Make Network Settings” on page 180
Making Wi-Fi Settings by Push Button Setup (WPS)
You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions
are met, you can set up by using this method.
e access point is compatible with WPS (Wi-Fi Protected Setup).
e current Wi-Fi connection was established by pressing a button on the access point.
Note:
If you cannot nd the button or you are setting up using the soware, see the documentation provided with the access point.
1. Tap on the home screen.
2. Tap the Wi-Fi(Recommended) icon or the Router icon.
3. Tap Start Setup.
If the network connection is already set up, the connection details are displayed. Tap Change to Wi-Fi
connection. or Change Settings to change the settings.
4. Tap Push Button Setup(WPS).
5. Hold down the [WPS] button on the access point until the security light ashes.
User's Guide
Network Settings
28
If you do not know where the [WPS] button is, or there are no buttons on the access point, see the
documentation provided with your access point for details.
6. Tap Start Setup.
7. Tap Close.
e
screen automatically closes
aer
a
specic
length of time if you do not tap Close.
Note:
If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a
network connection report and check the solution.
8. Tap Close on the network connection settings screen.
Related Information
& Checking the Network Connection Status” on page 32
& When You Cannot Make Network Settings” on page 180
Making Wi-Fi Settings by PIN Code Setup (WPS)
You can automatically connect to an access point by using a PIN code. You can use this method to set up if an
access point is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the access point.
1. Tap
on the home screen.
2.
Tap the Wi-Fi(Recommended) icon or the Router icon.
3. Tap Start Setup.
If the network connection is already set up, the connection details are displayed. Tap Change to Wi-Fi
connection. or Change Settings to change the settings.
4. Tap Others > PIN Code Setup(WPS)
5. Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into
the access point within two minutes.
Note:
See the documentation provided with your access point for details on entering a PIN code.
6.
Tap Start Setup.
7. Tap Close.
e screen automatically closes aer a specic length of time if you do not tap Close.
Note:
If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a
connection report and check the solution.
8.
Tap Close on the network connection settings screen.
User's Guide
Network Settings
29
Related Information
& Checking the Network Connection Status” on page 32
& When You Cannot Make Network Settings” on page 180
Making Wi-Fi Direct (Simple AP) Connection Settings
is method allows you to connect the printer directly to devices without an access point. e printer acts as an
access point.
c
Important:
When you connect from a computer or smart device to the printer using the Wi-Fi Direct (Simple AP) connection,
the printer is connected to the same Wi-Fi network (SSID) as the computer or smart device and the communication
is established between them. Since the computer or smart device is automatically connected to the other connectable
Wi-Fi network if the printer is turned o, it is not connected to the previous Wi-Fi network again if the printer is
turned on. Connect to the printer's SSID for Wi-Fi Direct (Simple AP) connection from the computer or smart
device again. If you do not want to connect every time you turn the printer on or o, we recommend using Wi-Fi
network by connecting the printer to an access point.
1.
Tap
on the home screen.
2. Tap the Wi - Fi D ir e c t icon.
3. Tap Start Setup.
If you have made Wi-Fi settings, the detailed connection information is displayed. Go to step 5.
4. Tap Start Setup.
5. Check the SSID and password displayed on the printer's control panel. On the computer's network connection
screen or the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel to connect.
Note:
You can check the connection method on the Web site. To access the Web site, scan the QR code displayed on the
printer's control panel using the smart device or enter the URL (http://epson.sn) on the computer, and then go to Setup.
6. Enter the password displayed on the printer's control panel on the computer or smart device.
7. Aer the connection is established, tap OK or Close on the printer's control panel.
Note:
You can also make Wi-Fi Direct (Simple AP) connection settings from a smart device. See Tips on the following Web site.
http://epson.sn > Support
Related Information
& Checking the Network Connection Status” on page 32
& When You Cannot Make Network Settings” on page 180
User's Guide
Network Settings
30
Making Advanced Network Settings
You can change the network device name, TCP/IP setup, proxy server and so on. Check your network environment
before making changes.
1. Tap Settings on the home screen.
2. Tap General Settings > Network Settings > Advanced.
3. Tap the menu item for settings, and then select or specify the setting values.
Related Information
&
“Setting Items for Advanced Network Settings” on page 31
Setting Items for Advanced Network Settings
Select the menu item for settings, and then select or specify the setting values.
Device Name
You can enter the following characters.
Character limits: 2 to 15 (you must enter at least 2 characters)
Usable characters: A to Z, a to z, 0 to 9, -.
Characters you cannot use at the top: 0 to 9, -.
Characters you cannot use at the bottom: -
TCP/IP
Auto
Select when you are using an access point at home or you are allowing the IP address to be acquired
automatically by DHCP.
Manual
Select when you do not want the printer's IP address to be changed. Enter the addresses for IP Address,
Subnet Mask, and Default Gateway, and make DNS Server settings according to your network environment.
Proxy Server
Do Not Use
Select when you are using the printer in a home network environment.
Use
Select when you are using a proxy server in your network environment and you want to set it to the printer.
Enter the proxy server address and port number.
Email Server
Server Settings
You can select the server from O, POP Before Smtp, or SMTP-AUTH.
Connection Check
You can check the connection for e-mail server. If an error occurs when performing Connection Check, see
the explanation of the Connection Check message.
User's Guide
Network Settings
31
IPv6 Address
Enable
Select this when using an IPv6 address.
Disable
Select this when using an IPv4 address.
MS Network Sharing
Enable
Use MS Network service.
Disable
Disables the MS Network service.
File Sharing
Enables or disables the le sharing function.
Link Speed & Duplex
Select an appropriate Ethernet speed and duplex setting. If you select a setting other than Auto, make sure the
setting corresponds to the settings on the hub you are using.
Auto
10BASE-T Half Duplex
10BASE-T Full Duplex
100BASE-TX Half Duplex
100BASE-TX Full Duplex
Related Information
& “Messages Displayed During Connection Check” on page 220
Checking the Network Connection Status
You can check the network connection status in the following way.
User's Guide
Network Settings
32
Network Icon
You can check the network connection status and strength of the radio wave using the network icon on the
printer's home screen.
Related Information
& “Icons displayed in the LCD Screen” on page 19
Checking Detailed Network Information from the Control Panel
When your printer is connected to the network, you can also view other network-related information by selecting
the network menus you want to check.
1. Tap Settings on the home screen.
2. Tap General Settings > Network Settings > Network Status.
3. To check the information, select the menus that you want to check.
Wired LAN/Wi-Fi Status
Displays the network information (device name, connection, signal strength, obtain IP address, and so on)
for Ethernet or Wi-Fi connections.
Wi-Fi Direct Status
Displays whether Wi-Fi Direct is enabled or disabled, and the SSID, password and so on for Wi-Fi Direct
connections.
Email Server Status
Displays the network information for email server.
Print Status Sheet
Prints a network status sheet.
e
information for Ethernet, Wi-Fi, Wi-Fi Direct, and so on is printed on
two or more pages.
Printing a Network Connection Report
You can print a network connection report to check the status between the printer and the access point.
1. Load papers.
User's Guide
Network Settings
33
2. Tap Settings on the home screen.
3. Tap General Settings > Network Settings > Connection Check.
e
connection check starts.
4. Tap Print Check Report.
5. Tap Print to print the network connection report.
If an error has occurred, check the network connection report, and then follow the printed solutions.
6. Tap Close.
e
screen automatically closes
aer
a
specic
length of time if you do not tap Close.
Related Information
& Messages and Solutions on the Network Connection Report” on page 34
Messages and Solutions on the Network Connection Report
Check the messages and error codes on the network connection report, and then follow the solutions.
a. Error code
b. Messages on the Network Environment
User's Guide
Network Settings
34
a. Error code
Code Solution
E-1 Make sure that the Ethernet cable is connected to the printer, a hub, or other network devices.
Make sure that the hub or other network devices are turned on.
E-2
E-3
E-7
Make sure that the access point is turned on.
Check that the computer or other devices are connected correctly to the access point.
Place the printer close to the access point. Remove any obstacles between them.
If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on
the network connection report.
To establish a network using push button setup, check that the access point supports WPS. If it does not
support WPS, you cannot establish a network using push button setup.
Check that only ASCII characters (alphanumeric characters and symbols) are used for the SSID. The printer
cannot display an SSID which contains any characters other than ASCII characters.
Check the SSID and password before connecting to the access point. If you are using an access point with its
default settings, the SSID and password are on the label. If you do not know the SSID and password, contact
the person who set up the access point, or see the documentation provided with the access point.
When you want to connect to an SSID generated using the tethering function on a smart device, check the
SSID and password in the documentation provided with the smart device.
If the Wi-Fi connection is suddenly disconnected, check the following. If any of these are applicable, reset the
network settings using the installer. You can run it from the following website.
http://epson.sn > Setup
Another smart device was added to the network using push button setup.
e Wi-Fi network was set up using any method other than push button setup.
E-5 Make sure the access point's security type is set to one of the following. If it is not, change the security type on
the access point, and then reset the printer's network settings.
WEP-64 bit (40 bit)
WEP-128 bit (104 bit)
WPA PSK (TKIP/AES)
*
WPA2 PSK (TKIP/AES)
*
WPA (TKIP/AES)
WPA2 (TKIP/AES)
* : WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.
E-6 Check if the MAC address ltering is disabled. If it is enabled, register the printer's MAC address so that it is
not
ltered.
See the documentation provided with the access point for details. You can check the printer's
MAC address from the Network Status part on the network connection report.
If the access point's shared authentication is enabled on the WEP security method, make sure the
authentication key and index are correct.
E-8 Enable DHCP on the access point when the printer's Obtain IP Address is set to Auto.
If the printer's Obtain IP Address is set to Manual, the IP address you manually set is out of range (for
example: 0.0.0.0) and it is disabled. Set a valid IP address from printer's control panel or Web Cong.
User's Guide
Network Settings
35
Code Solution
E-9 Check the following.
Devices are turned on.
You can access the Internet and other computers or network devices on the same network from the devices
you want to connect to the printer.
If it still does not work after checking the above, reset the network settings using the installer. You can run it
from the following website.
http://epson.sn > Setup
E-10 Check the following.
Other devices on the network are turned on.
Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer's
Obtain IP Address to Manual.
Reset the network address if these are incorrect. You can check the IP address, subnet mask, and default
gateway from the Network Status part on the network connection report.
When DHCP is enabled, change the printer's Obtain IP Address to Auto. If you want to set the IP address
manually, check the printer's IP address from the Network Status part on the network connection report, and
then select Manual on the network settings screen. Set the subnet mask to [255.255.255.0].
E-11 Check the following.
The default gateway address is correct when you set the printer's TCP/IP Setup to Manual.
The device that is set as the default gateway is turned on.
Set the correct default gateway address. You can check the default gateway address from the Network Status
part on the network connection report.
E-12 Check the following.
Other devices on the network are turned on.
The network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them
manually.
The network addresses for other devices (subnet mask and default gateway) are the same.
The IP address does not conict with other devices.
If it still does not work after checking the above, try the following.
Make network settings on the computer that is on the same network as the printer using the installer. You
can run it from the following website.
http://epson.sn > Setup
You can register several passwords on an access point that uses the WEP security type. If several passwords
are registered, check if the rst registered password is set on the printer.
User's Guide
Network Settings
36
Code Solution
E-13 Check the following.
Network devices such as an access point, hub, and router are turned on.
The TCP/IP Setup for network devices has not been set up manually. (If the printer's TCP/IP Setup is set
automatically while the TCP/IP Setup for other network devices is performed manually, the printer's network
may dier from the network for other devices.)
If it still does not work after checking the above, try the following.
Make network settings on the computer that is on the same network as the printer using the installer. You
can run it from the following website.
http://epson.sn > Setup
You can register several passwords on an access point that uses the WEP security type. If several passwords
are registered, check if the rst registered password is set on the printer.
b. Messages on the Network Environment
Message Solution
*Multiple network names (SSID) that
match your entered network name (SSID)
have been detected. Conrm network
name (SSID).
The same SSID may be set on several access points. Check the settings on the
access points, and change the SSID.
The Wi-Fi environment needs to be
improved. Turn the wireless router o and
then turn it on. If the connection does not
improve, see the documentation for the
wireless router.
After moving the printer closer to the access point and removing any
obstacles between them, turn the access point on. If it still does not connect,
see the documentation supplied with the access point.
*No more devices can be connected.
Disconnect one of the connected devices if
you want to add another one.
You can simultaneously connect up to four computers and smart devices in
Wi-Fi Direct (Simple AP) connection. To add another computer or smart
device, disconnect one of the connected devices
rst.
Related Information
& Connecting to a Computer” on page 24
& “Web Cong” on page 161
& When You Cannot Make Network Settings” on page 180
Printing a Network Status Sheet
You can check the detailed network information by printing it.
1.
Load papers.
2. Tap Settings on the home screen.
3. Tap General Settings > Network Settings > Network Status.
4. Tap Print Status Sheet.
User's Guide
Network Settings
37
5. Check the message, and then tap Print.
e network status sheet is printed.
6. Tap Close.
e screen automatically closes aer a specic length of time if you do not tap Close.
Replacing or Adding New Access Points
If the SSID changes due to the replacement of an access point, or an access point is added and a new network
environment is established, re-set the Wi-Fi settings.
Related Information
& “Changing the Connection Method to a Computer” on page 38
Changing the Connection Method to a Computer
Using the installer and re-set up in a
dierent
connection method.
Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
Setting up using the soware disc (only for the models that come with a soware disc and users with computers
with disc drives.)
Insert the
soware
disc into the computer, and then follow the on-screen instructions.
Selecting Change the Connection Methods
Follow the on-screen instructions until the following screen is displayed.
User's Guide
Network Settings
38
Wi n d o w s
Select Change or re-set the connection method on the Select
Soware
Installation screen, and then click Next.
Mac OS X
Select how you want to connect the printer to your computer.
User's Guide
Network Settings
39
Changing the Network Connection to Ethernet from
the Control Panel
Follow the steps below to change the network connection to Ethernet from Wi-Fi using the control panel.
1. Tap Settings on the home screen.
2. Tap General Settings > Network Settings > Wi r e d L A N S e tu p .
3.
Check the message, and then tap Start Setup.
4. Check the message, and then tap OK.
e screen automatically closes aer a specic length of time if you do not tap OK.
5. Connect the printer to a router using an Ethernet cable.
Disabling Wi-Fi from the Control Panel
When Wi-Fi is disabled, the Wi-Fi connection is disconnected.
1. Tap
on the home screen.
2. Tap the Wi-Fi(Recommended) icon.
e
network status is displayed.
3. Tap Change Settings.
4. Tap Others > Disable Wi-Fi.
5. Check the message, and then tap Start Setup.
6. When a completion message is displayed, tap Close.
e screen automatically closes aer a specic length of time if you do not tap Close.
Disconnecting Wi-Fi Direct (Simple AP) Connection
from the Control Panel
Note:
When Wi-Fi Direct (Simple AP) connection disabled, all computers and smart devices connected to the printer in Wi-Fi
Direct (Simple AP) connection are disconnected. If you want to disconnect a specic device, disconnect from the device
instead of the printer.
1. Tap on the home screen.
User's Guide
Network Settings
40
2. Tap the Wi - Fi D ir e c t icon.
e Wi-Fi Direct information is displayed.
3. Tap Change Settings.
4. Tap Disable Wi-Fi Direct.
5. Check the message, and then tap Disable the settings.
6. When a completion message is displayed, tap Close.
e screen automatically closes aer a specic length of time if you do not tap Close.
Restoring the Network Settings from the Control
Panel
You can restore all network settings to their defaults.
1. Tap Settings on the home screen.
2. Tap Restore Default Settings > Network Settings.
3.
Check the message, and then tap Ye s .
4. When a completion message is displayed, tap Close.
e screen automatically closes aer a specic length of time if you do not tap Close.
User's Guide
Network Settings
41
Loading Paper
Paper Handling Precautions
Read the instruction sheets supplied with the paper.
Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
Fan and align the edges of the envelopes before loading. When the stacked envelopes are pued up with air,
press them down to atten them before loading.
Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
Do not use envelopes with adhesive surfaces on the aps or window envelopes.
Avoid using envelopes that are too thin, as they may curl during printing.
Related Information
& “Printer Specications” on page 205
User's Guide
Loading Paper
42
Available Paper and Capacities
Epson recommends using genuine Epson paper to ensure high-quality printouts.
Genuine Epson Paper
Media Name Size Loading Capacity (Sheets) 2-Sided
Printing
Borderless
Printing
Paper Cassette
or Paper
Cassette 1
Paper Cassette
2(Available
models only)
Epson Bright White
Ink Jet Paper
A4 200 200 Auto,
Manual
*1
-
Epson Ultra Glossy
Photo Paper
A4, 13×18 cm (5×7
in.), 10×15 cm (4×6
in.)
20
*2
--
Epson Premium
Glossy Photo Paper
A4, 13×18 cm (5×7
in.), 16:9 wide size
(102×181 mm),
10×15 cm (4×6 in.)
20
*2
--
Epson Premium
Semigloss Photo
Paper
A4, 10×15 cm (4×6
in.)
20
*2
--
Epson Photo Paper
Glossy
A4, 13×18 cm (5×7
in.), 10×15 cm (4×6
in.)
20
*2
--
Epson Matte Paper-
Heavyweight
A4 20 - -
Epson Photo Quality
Ink Jet Paper
A4 80 - -
*1 You can load up to 30 sheets for paper with one side already printed.
*2 Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears.
Note:
e availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
When printing on genuine Epson paper at a user dened size, only Standard or Normal print quality settings are
available. Although some printer drivers allow you to select a better print quality, the printouts are printed using
Standard or Normal.
User's Guide
Loading Paper
43
Commercially Available Paper
Media Name Size Loading Capacity (Sheets or
Envelopes)
2-Sided
Printing
Borderless
Printing
Paper Cassette
or Paper
Cassette 1
Paper Cassette
2(Available
models only)
High quality plain
paper
Plain paper
Copy paper
Letterhead
Recycled paper
Color paper
Preprinted paper
Letter
*3
, A4,
Executive
*3
, B5
Up to the line indicated by the triangle
symbol on the edge guide.
Auto,
Manual
*1
-
A5, Half letter
*3
, A6,
B6
*3
Up to the line
indicated by the
triangle symbol
on the edge
guide.
-
Manual
*1
-
Legal
*3
30 30
Manual
*2
-
User Dened (mm)
*3
89×127 to 182×257
1- Manual-
User Dened (mm)
*3
182×257 to
215.9×297
11Auto, Manual-
User Dened (mm)
*3
215.9×297 to
215.9×1200
11Manual-
Envelope Envelope #10,
Envelope DL,
Envelope C6
10 - - -
*1 You can load up to 30 sheets for paper with one side already printed.
*2 You can load up to 1 sheet for paper with one side already printed.
*3 Only printing from computer or smart device is available.
Related Information
& “Part Names and Functions” on page 14
& “Technical Support Web Site” on page 222
List of Paper Type
To obtain optimum printing results, select the paper type that suits the paper.
User's Guide
Loading Paper
44
Media Name Media Type
Control Panel Printer Driver
Copy paper, Plain paper
Epson Bright White Ink Jet Paper
plain papers plain papers
Letterhead Letterhead Letterhead
Recycled paper Recycled Recycled
Colored paper Color Color
Preprinted paper Preprinted Preprinted
High quality plain paper High Quality Plain Paper High quality plain paper
Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy
Epson Premium Glossy Photo Paper Prem. Glossy Epson Premium Glossy
Epson Premium Semigloss Photo
Paper
Prem. Semigloss Epson Premium Semigloss
Epson Photo Paper Glossy Glossy Photo Paper Glossy
Epson Matte Paper-Heavyweight
Epson Photo Quality Ink Jet Paper
Matte Epson Matte
Envelope Envelope Envelope
Loading Paper in the Paper Cassette
1. Check that the printer is not operating, and then pull out the paper cassette.
User's Guide
Loading Paper
45
2. Slide the edge guides to their maximum position.
Note:
When using paper larger than A4 size, extend the paper cassette.
3.
Slide the front edge guide to the paper size you want to use.
User's Guide
Loading Paper
46
4. With the printable side facing down, load paper against the front edge guide.
c
Important:
Make sure the paper does not extend beyond the triangle symbol at the end of the paper cassette.
Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line indicated by the triangle symbol on the edge guide.
Envelopes
Pre-punched paper
User's Guide
Loading Paper
47
Note:
Load a single sheet of dened size plain paper with binding holes at the le or right.
Adjust the print position of your le to avoid printing over the holes.
Automatic 2-sided printing is not available for pre-punched paper.
5. Slide the side edge guides to the edges of the paper.
6. Insert the paper cassette all the way.
7. On the control panel, set the size and type of the paper you loaded in the paper cassette. If your paper size is
not displayed, select User-Dened.
Note:
You can also display the paper size and paper type settings screen by tapping Settings > General Settings > Printer
Settings > Paper Source Settings > Paper Setting.
8. Slide out the output tray.
Related Information
& “Paper Handling Precautions” on page 42
& “Available Paper and Capacities” on page 43
User's Guide
Loading Paper
48
Placing Originals
Place originals on the scanner glass or the ADF. Use the scanner glass for originals that the ADF does not support.
You can scan multiple originals at the same time with the ADF.
Available Originals for the ADF
Available Paper Sizes A4, Letter, Legal
Paper Type Plain paper
Paper Thickness (Weight of Paper) 64 to 95 g/m
Loading Capacity A4, Letter: 35 sheets or 3.85 mm
Legal: 10 sheets
Even when the original meets the specications for media that can be placed in the ADF, it may not feed from the
ADF or the scan quality may decline depending on the paper properties or quality.
c
Important:
Do not feed photographs or valuable original artwork into the ADF. Misfeeding may wrinkle or damage the
original. Scan these documents on the scanner glass instead.
To prevent paper jams, avoid placing the following originals in the ADF. For these types, use the scanner glass.
Originals that are torn, folded, wrinkled, deteriorated, or curled
Originals with binder holes
Originals held together with tape, staples, paper clips etc.
Originals that have stickers or labels stuck to them
Originals that are cut irregularly or not right angled
Originals that are bound
OHPs, thermal transfer paper, or carbon backs
Placing Originals on the ADF
1. Align the edges of the originals.
User's Guide
Placing Originals
49
2. Slide the ADF edge guide.
3.
Place the originals face up in the ADF.
c
Important:
Do not load originals above the line indicated by the triangle symbol on the ADF.
Do not add originals while scanning.
When placing originals larger than A4 size, open the ADF document support.
User's Guide
Placing Originals
50
4. Slide the ADF edge guide to the edge of the originals.
Related Information
& “Available Originals for the ADF” on page 49
Placing Originals on the ADF for 2-up Copying
Place the originals in the direction shown in the illustration, and then select the orientation setting.
Placing the originals in the up direction: Select Up Direction on the control panel as described below.
Copy > Advanced Settings > Orientation (Original) > Up Direction
Place the originals on the ADF in the direction of the arrow.
Placing the originals in the le direction: Select Le Direction on the control panel as described below.
Copy > Advanced Settings > Orientation (Original) > Le Direction
Place the originals on the ADF in the direction of the arrow.
Placing Originals on the Scanner Glass
!
Caution:
Be careful not to trap your hand or ngers when opening or closing the document cover. Otherwise you may be
injured.
c
Important:
When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.
User's Guide
Placing Originals
51
1. Open the document cover.
2. Remove any dust or stains on the scanner glass.
3. Place the original face-down and slide it to the corner mark.
Note:
A range of 1.5 mm from the edges of the scanner glass is not scanned.
When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF.
4. Close the cover gently.
c
Important:
Do not apply too much force to the scanner glass or the document cover. Otherwise, they may be damaged.
5. Remove the originals aer scanning.
Note:
If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass.
User's Guide
Placing Originals
52
Managing Contacts
Registering a contacts list allows you to easily enter destinations. You can register up to 100 entries, and you can
use the contacts list when you enter a fax number, enter a destination for attaching a scanned image to an email,
and saving a scanned image to a network folder.
Registering or Editing Contacts
Note:
Before registering contacts, make sure you have also congured the email server settings to use the email address.
1. Enter the menu to which you want to register contacts.
Fax: Tap Fax on the home screen.
Email: Tap Scan on the home screen > Email.
Network Folder/FTP: Tap Scan on the home screen > Network Folder/FTP.
2. Tap Contacts.
3. Do one of the following.
To register a new contact, tap Add Entry.
To edit a contact, tap
on the target contact, and then tap Edit.
To delete a contact, tap
on the target contact, and then tap Delete, and then tap Ye s . You do not have to
perform following procedures.
4. Tap Add Contact.
If you want to register a contact of Network Folder/FTP, or to edit a contact, skip this procedure.
5. Make the necessary settings.
Note:
When entering a fax number, enter an external access code at the beginning of the fax number if your phone system is
PBX and you need the access code to get an outside line. If the access code has been set in the Line Type setting, enter a
hash (#) instead of the actual access code. To add a pause (pause for three seconds) during dialing, enter a hyphen (-).
6.
Tap OK.
Registering or Editing Grouped Contacts
Adding contacts to a group allows you to send a fax or send a scanned image by an email to multiple destinations
at the same time.
1.
Enter the menu to which you want to register grouped contacts.
Fax: Tap Fax on the home screen.
Email: Tap Scan on the home screen > Email.
User's Guide
Managing Contacts
53
2. Tap Contacts.
3. Do one of the following.
To register a new grouped contacts, tap Add Entry and then tap Add Group.
To edit a grouped contacts, tap
on the target grouped contacts, and then tap Edit.
To delete a grouped contacts, tap
on the target grouped contacts and then tap Delete, and then tap Ye s .
You do not have to perform following procedures.
4. Enter or edit the Group Name and the Index Word, and then tap Contact(s) Added to the Group
(Required).
5. Select the contacts that you want to register in the group, and then tap Close.
Note:
You can register up to 99 contacts.
To deselect a contact, tap it again.
6. Tap OK.
Register Contacts on a Computer
Using Web Cong, you can create a contact list on your computer and import it to the printer.
1. Access Web Cong and select Contacts.
2. Select the number that you want to register, and then click Edit.
3. Enter Name and Index Word.
4. Select the destination type as the Type option.
Note:
You cannot change the Ty pe option aer registration is complete. If you want to change the type, delete the destination
and then register again.
5. Enter a value for each item, and then click Apply.
Related Information
& “Web Cong” on page 161
& “Running Web Cong on a Web Browser” on page 162
Destination Setting Items
Items Settings and Explanation
Common Settings
Name Enter a name displayed in the contacts in 30 characters or less in Unicode (UTF-8).
If you do not specify this, leave it blank.
User's Guide
Managing Contacts
54
Items Settings and Explanation
Index Word Enter words to search in 30 characters or less in Unicode (UTF-8). If you do not
specify this, leave it blank.
Type Select the type of the address that you want to register.
Assign to Frequent Use Select to set the registered address as a frequently used address.
When setting as a frequently used address, it is displayed on the top screen of fax
and scan, and you can specify the destination without displaying the contacts.
Fax
Fax Number Enter between 1 and 64 characters using 0-9 - * # and space.
Fax Speed Select a communication speed for a destination.
Email
Email Address Enter the email address between 1 and 255 characters.
Network Folder (SMB)
Save to Enter the location where the target folder is located between 1 and 253 characters
in Unicode (UTF-8), omitting "\\".
User Name Enter a user name to access a network folder in 30 characters or less in Unicode
(UTF-8). However, avoid using control characters (0x00 to 0x1f, 0x7F).
Password Enter a password to access a network folder in 20 characters or less in Unicode
(UTF-8). However, avoid using control characters (0x00 to 0x1f, 0x7F).
FTP
Save to Enter the server name between 1 and 253 characters in ASCII (0x20-0x7E),
omitting "ftp://".
User Name Enter a user name to access an FTP server in 30 characters or less in Unicode
(UTF-8). However, avoid using control characters (0x00 to 0x1f, 0x7F). If the server
allows anonymous connections, enter a user name such as Anonymous and FTP. If
you do not specify this, leave it blank.
Password Enter a password to access to an FTP server within 20 characters or less in Unicode
(UTF-8). However, avoid using control characters (0x00 to 0x1f, 0x7F). If you do not
specify this, leave it blank.
Connection Mode Select the connection mode from the menu. If a rewall is set between the printer
and the FTP server, select Passive Mode.
Port Number Enter the FTP server port number between 1 and 65535.
Registering Destinations as a Group
If the destination type is set to Fax or Email, you can register the destinations as a group.
1. Access Web Cong and select Contacts.
2. Select the number that you want to register, and then click Edit.
3. Select a group from Type.
User's Guide
Managing Contacts
55
4. Click Select for Contact(s) for Group.
e available destinations are displayed.
5. Select the destination that you want to register to the group, and then click Select.
6. Enter a Name and Index Word.
7. Select whether or not you assign the registered group to the frequently used group.
Note:
Destinations can be registered to multiple groups.
8. Click Apply.
Exporting and Importing Contacts Using a Computer
You can export contacts stored in the printer to the computer using Web Cong. You can also import the exported
contacts to the other printers.
Contacts data may be lost due to a printer malfunction. We recommend that you make a backup of the data
whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering
data and/or settings even during a warranty period.
Related Information
& “Web Cong” on page 161
Export the Contacts
Export each setting for the printer.
1. Access Web Cong, and then select Export and Import Setting Value > Export.
2. Select Contacts.
3. Enter a password to encrypt the exported
le.
You need the password to import the le. Leave this blank if you do not want to encrypt the le.
4. Click Export.
Related Information
& “Running Web Cong on a Web Browser” on page 162
Import the Contacts
Import the exported Web Cong le to the printer.
1. Access Web
Cong
, and then select Export and Import Setting Value > Import.
User's Guide
Managing Contacts
56
2. Select the exported le, and then enter the encrypted password.
3. Click Next.
4. Select Contacts, and then click Next.
5. Click OK.
Related Information
& “Running Web Cong on a Web Browser” on page 162
User's Guide
Managing Contacts
57
Printing
Printing from the Control Panel
You can print data from an external USB device connected to your printer.
Printing JPEG Files from a Memory Device
Note:
If you have more than 999 images on your memory device, images are automatically divided into groups and the group
selection screen is displayed. Images are sorted by the date they were taken.
1. Connect the memory device to the printer's external interface USB port.
2. Tap Memory Device on the home screen.
3. Tap JPEG.
e images on the memory device are displayed as thumbnails.
Tap
to change the Display order or make settings for Select all photos, Cancel Image Selection, and
Select Group.
4. Tap the les you want to print.
Selected images have check marks and the number of prints (1 initially) on them.
To preview one image, tap Single View. You can set the number of prints for each image by tapping - or +. You
can enlarge the image by tapping
. Tap or to preview the previous or next image.
5. Tap Print Settings.
6. Set the items as necessary.
For more information on detailed settings, see the menus for Memory Device.
7. Tap Preview and Print.
8.
Set the number of copies by tapping the value.
9. Tap
x
to start printing.
10. Remove the memory device from the printer.
Related Information
&
“Loading Paper in the Paper Cassette” on page 45
&
“Part Names and Functions” on page 14
& “JPEG Settings” on page 59
User's Guide
Printing
58
Printing TIFF Files from a Memory Device
1. Connect the memory device to the printer's external interface USB port.
2. Tap Memory Device on the home screen.
3.
Tap TIFF.
e les on the memory device are displayed as a list.
To change the order of the
les,
tap
.
4. Tap the
le
you want to print.
5. Tap Settings and Print.
6. Set the items as necessary.
For more information on detailed settings, see the menus for Memory Device.
7.
Tap To Check Printing, and then check settings such as
(Print Order), and change them if necessary.
8. Set the number of prints by tapping the value.
9.
Tap
x
to start printing.
10. Remove the memory device from the printer.
Related Information
& “Loading Paper in the Paper Cassette” on page 45
& “Part Names and Functions” on page 14
& “TIFF Settings” on page 60
Menu Options for Memory Device
Tap Memory Device on the printer's home screen to make various print settings for the le on the memory device.
JPEG Settings
(Select Photo Menu) :
Make settings for ordering, selecting, and deselecting image data.
Paper Setting:
Specify the paper source settings which you want to print on.
Color Mode:
Select a color setting whether you normally print in B&W or Color.
User's Guide
Printing
59
Layout:
Select how to layout the JPEG les. Borderless is for printing one le per sheet without margins around
the edges. e image is enlarged a little to remove borders from the edges of the paper. With B o rd e r is
for printing one le per sheet with margins around the edges. 20-up is for printing 20 les on one sheet.
Index is for making index printing with information.
Fit Frame:
Select On to crop the image to t into the selected print layout automatically. If the aspect ratio of the
image data and the paper size is
dierent,
the image is automatically enlarged or reduced so that the
short sides match the short sides of the paper. e long side of the image is cropped if it extends beyond
the long side of the paper. is feature may not work for panorama photos.
Quality:
Select Best for higher quality printing, but the printing speed may be slower.
Date:
Select the format of the date the photo was taken or saved. e date is not printed for some layouts.
Enhance:
Select this mode to improve the brightness, contrast, and saturation of the photo automatically. To turn
o automatic improvement, select Enhance O.
Fix Red-Eye:
Select On to automatically x the red-eye eect in photos. Corrections are not applied to the original
le, only to the printouts. Depending on the type of photo, parts of the image other than the eyes may
be corrected.
Clear All Settings:
Resets all settings to their defaults.
TIFF Settings
You can make print settings for TIFF format
les
in you memory devices.
:
Changes the order of the les.
(Paper Setting):
Specify the paper source settings which you want to print on.
Layout:
Select how to layout the Multi-TIFF
le.
Borderless is for printing one page per sheet without margins
around the edges. e image is enlarged a little to remove borders from the edges of the paper. With
Border is for printing one page per sheet with margins around the edges. 20-up is for printing 20 pages
on one sheet. Index is for making index printing with information.
User's Guide
Printing
60
Fit Frame:
Select On to crop the photo to t into the selected photo layout automatically. If the aspect ratio of the
image data and the paper size is dierent, the image is automatically enlarged or reduced so that the
short sides match the short sides of the paper. e long side of the image is cropped if it extends beyond
the long side of the paper. is feature may not work for panorama photos.
Quality:
Select Best for higher quality printing, but the printing speed may be slower.
Date:
Select the format of the date the photo was taken or saved.
e
date is not printed for some layouts.
Clear All Settings:
Resets all settings to their defaults.
(Print Order):
Select the order for printing multi-page TIFF les.
Color Mode:
Select a color setting whether you normally print in B&W or Color.
Printing from a Computer
Printing Basics - Windows
Note:
See the online help for explanations of the setting items. Right-click an item, and then click Help.
Operations may dier depending on the application. See the application's help for details.
1. Load paper in the printer.
2. Open the le you want to print.
3. Select Print or Print Setup from the File menu.
4. Select your printer.
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5. Select Preferences or Properties to access the printer driver window.
6. Make the following settings.
Paper Source: Select the paper source in which you loaded the paper. If the printer has only one paper
source, this item is not displayed.
Document Size: Select the paper size you loaded in the printer.
Borderless: Select to print with no margins around the image.
Orientation: Select the orientation you set in the application.
Paper Type: Select the type of paper you loaded.
Quality: Select the print quality. Selecting High provides higher quality printing, but the printing speed may
be slower.
Color: Select Grayscale when you want to print in black or shades of gray.
Note:
If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Standard-Vivid as the
Quality setting to make your printout vivid.
When printing on envelopes, select Landscape as the Orientation setting.
7. Click OK to close the printer driver window.
8. Click Print.
Related Information
& “Available Paper and Capacities” on page 43
& “Loading Paper in the Paper Cassette” on page 45
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& “List of Paper Type” on page 44
Printing Basics - Mac OS X
Note:
Explanations in the section use TextEdit as an example. Operations and screens dier depending on the application. See the
application's help for details.
1.
Load paper in the printer.
2. Open the le you want to print.
3. Select Print from the File menu or another command to access the print dialog.
If necessary, click Show Details or
d
to expand the print window.
4.
Make the following settings.
Printer: Select your printer.
Presets: Select when you want to use the registered settings.
Paper Size: Select the paper size you loaded in the printer.
When printing with no margins, select a "borderless" paper size.
Orientation: Select the orientation you set in the application.
Note:
If the above setting menus are not displayed, close the print window, select Page Setup from the File menu, and then
make settings.
When printing on envelopes, select landscape orientation.
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5. Select Print Settings from the pop-up menu.
Note:
On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been
installed correctly.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the
printer, and then add the printer again. See the following to add a printer.
http://epson.sn
6. Make the following settings.
Paper Source: Select the paper source in which you loaded the paper. If the printer has only one paper
source, this item is not displayed.
Media Type: Select the type of paper you loaded.
Print Quality: Select the print quality.
Selecting a higher quality setting may reduce the printing speed.
Expansion: Available when selecting a borderless paper size.
In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are
printed around the edges of the paper. Select the amount of enlargement.
Grayscale: Select to print in black or shades of gray.
7. Click Print.
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Related Information
& “Available Paper and Capacities” on page 43
& “Loading Paper in the Paper Cassette” on page 45
& “List of Paper Type” on page 44
Printing on 2-Sides
You can use either of the following methods to print on both sides of the paper.
Automatic 2-sided printing
Manual 2-sided printing (for Windows only)
When the printer has nished printing the rst side, ip the paper over to print on the other side.
You can also print a booklet that can be created by folding the printout. (For Windows only)
Note:
is feature is not available for borderless printing.
If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
Depending on the paper and the data, ink may bleed through to the other side of the paper.
Related Information
& “Available Paper and Capacities” on page 43
Printing on 2-Sides - Windows
Note:
Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled,
access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status
Monitor 3.
Manual 2-sided printing may not be available when the printer is accessed over a network or is used as a shared printer.
1.
Load paper in the printer.
2. Open the le you want to print.
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3. Access the printer driver window.
4. Select Auto (Long-edge binding), Auto (Short-edge binding), Manual (Long-edge binding), or Manual
(Short-edge binding) from 2-Sided Printing on the Main tab.
5. Click Settings, make the appropriate settings, and then click OK.
Note:
To print a folded booklet, select Booklet.
6. Click Print Density, select the document type from Select Document Type, and then click OK.
e printer driver automatically sets the Adjustments options for that document type.
Note:
Printing may be slow depending on the combination of options selected for Select Document Type in the Print
Density Adjustment window and for Quality on the Main tab.
For manual 2-sided printing, the Print Density Adjustment setting is not available.
7. Set the other items on the Main and More Options tabs as necessary, and then click OK.
8. Click Print.
For manual 2-sided printing, when the rst side has nished printing, a pop-up window is displayed on the
computer. Follow the on-screen instructions.
Related Information
& “Loading Paper in the Paper Cassette” on page 45
& “Printing Basics - Windows” on page 61
Printing on 2-Sides - Mac OS X
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the print dialog.
4. Select Two-sided Printing Settings from the pop-up menu.
5. Select the bindings and Document Type.
Note:
Printing may be slow depending on the Document Type setting.
If you are printing high-density data such as photos or graphs, select Te x t & Graphi cs or Text & Ph otos a s the
Document Type setting. If scung occurs or the image bleeds through to the reverse side, adjust the print density
and ink drying time by clicking the arrow mark next to Adjustments.
6. Set the other items as necessary.
7.
Click Print.
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Related Information
& “Loading Paper in the Paper Cassette” on page 45
& “Printing Basics - Mac OS X” on page 63
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Printing Several Pages on One Sheet - Windows
Note:
is feature is not available for borderless printing.
1. Load paper in the printer.
2.
Open the le you want to print.
3. Access the printer driver window.
4. Select 2-Up or 4-Up as the Multi-Page setting on the Main tab.
5. Click Page Order, make the appropriate settings, and then click OK to close the window.
6.
Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 45
& “Printing Basics - Windows” on page 61
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Printing Several Pages on One Sheet - Mac OS X
1. Load paper in the printer.
2. Open the
le
you want to print.
3. Access the print dialog.
4. Select Layout from the pop-up menu.
5.
Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
6. Set the other items as necessary.
7. Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 45
& “Printing Basics - Mac OS X” on page 63
Printing to Fit the Paper Size
You can print to t the paper size you loaded in the printer.
Printing to Fit the Paper Size - Windows
Note:
is feature is not available for borderless printing.
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4. Make the following settings on the More Options tab.
Document Size: Select the paper size you set in the application.
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Output Paper: Select the paper size you loaded in the printer.
Fit to Page is selected automatically.
Note:
If you want to print a reduced image at the center of the page, select Center.
5. Set the other items on the Main and More Options tabs as necessary, and then click OK.
6. Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 45
& “Printing Basics - Windows” on page 61
Printing to Fit the Paper Size - Mac OS X
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the print dialog.
4. Select the size of the paper you set in the application as the Paper Size setting.
5.
Select Paper Handling from the pop-up menu.
6. Select Scale to
t
paper size.
7. Select the paper size you loaded in the printer as the Destination Paper Size setting.
8. Set the other items as necessary.
9. Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 45
& “Printing Basics - Mac OS X” on page 63
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Printing Multiple Files Together (for Windows Only)
Job Arranger Lite allows you to combine several
les
created by
dierent
applications and print them as a single
print job. You can specify the print settings for combined les, such as layout, print order, and orientation.
1.
Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4.
Select Job Arranger Lite on the Main tab.
5. Click OK to close the printer driver window.
6. Click Print.
e Job Arranger Lite window is displayed and the print job is added to the Print Project.
7. With the Job Arranger Lite window opened, open the le that you want to combine with the current le, and
then repeat steps 3 to 6.
Note:
If you close the Job Arranger Lite window, the unsaved Print Project is deleted. To print later, select Save from the
File menu.
To open a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance
tab. Next, select Open from the File menu to select the le. e extension of the saved les is "ecl".
8. Select the Layout and Edit menus in Job Arranger Lite to edit the Print Project as necessary. See the help of
Job Arranger Lite for details.
9. Select Print from the File menu.
Related Information
& “Loading Paper in the Paper Cassette” on page 45
& “Printing Basics - Windows” on page 61
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Printing One Image on Multiple Sheets to Create a Poster (for
Windows Only)
is feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping
them together.
Note:
is feature is not available for borderless printing.
1.
Load paper in the printer.
2. Open the
le
you want to print.
3. Access the printer driver window.
4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab.
5. Click Settings, make the appropriate settings, and then click OK.
Note:
Print Cutting Guides allows you to print a cutting guide.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7.
Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 45
& “Printing Basics - Windows” on page 61
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Making Posters Using Overlapping Alignment Marks
Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is
selected in Print Cutting Guides.
1. Prepare Sheet 1 and Sheet 2. Cut
o
the margins of Sheet 1 along the vertical blue line through the center of
the top and bottom cross marks.
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2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets
together from the back.
3.
Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
le of the cross marks).
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4. Tape the sheets together from the back.
5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
6. Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right
side cross marks.
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7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then
temporarily tape them together from the back.
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8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line
above the cross marks).
9. Tape the sheets together from the back.
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10. Cut o the remaining margins along the outer guide.
Printing Using Advanced Features
is section introduces a variety of additional layout and printing features available on the printer driver.
Related Information
&
“Windows Printer Driver” on page 163
&
“Mac OS X Printer Driver” on page 165
Adding a Printing Preset to Print Easily
If you create your own preset of frequently used print settings on the printer driver, you can print easily by
selecting the preset from the list.
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Windows
To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab,
and then click Add/Remove Presets in Printing Presets.
Note:
To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete
it.
Mac OS X
Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save
the current settings as the preset in the Presets setting.
Note:
To delete an added preset, click Presets > Show Presets, select the preset name you want to delete from the list, and then
delete it.
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage.
Windows
Note:
is feature is not available for borderless printing.
Set the Document Size on the More Options tab. Select Reduce/Enlarge Document, Zoom to, and then enter a
percentage.
Mac OS X
Note:
Operations dier depending on the application. See the application's help for details.
Select Page Setup (or Print) from the File menu. Select the printer from Format For, select the paper size, and
then enter a percentage in Scale. Close the window, and then print following the basic printing instructions.
Related Information
& “Printing Basics - Mac OS X” on page 63
Adjusting the Print Color
You can adjust the colors used in the print job.
PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation,
and brightness of the original image data.
Note:
ese adjustments are not applied to the original data.
PhotoEnhance adjusts the color by analyzing the location of the subject.
erefore,
if you have changed the location of
the subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. Selecting the
borderless setting also changes the location of the subject resulting in changes in color. If the image is out of focus, the tone
may be unnatural. If the color is changed or becomes unnatural, print in a mode other than PhotoEnhance.
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Windows
Select the method of color correction from Color Correction on the More Options tab.
If you select Automatic, the colors are automatically adjusted to match the paper type and print quality settings. If
you select Custom and click Advanced, you can make your own settings.
Mac OS X
Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls.
Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to
Advanced Settings and make the appropriate settings.
Printing an Anti-Copy Pattern (for Windows Only)
You can print documents with invisible letters such as "Copy". ese letters appear when the document is
photocopied so that the copies can be distinguished from the original. You can also add your own anti-copy
pattern.
Note:
is feature is only available when the following settings are selected.
Paper Type: plain papers
Quality: Standard
Auto 2-sided printing: Disabled
Borderless printing: Disabled
Color Correction: Automatic
Click Watermark Features on the More Options tab, and then select an anti-copy pattern. Click Settings to
change details such as the size and density.
Printing a Watermark (for Windows Only)
You can print a watermark such as "Condential" on your printouts. You can also add your own watermark.
Note:
is feature is not available with borderless printing.
Click Watermark Features on the More Options tab, and then select a watermark. Click Settings to change details
such as the density and position of the watermark.
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Printing a Header and Footer (for Windows Only)
You can print information such as a user name and printing date as headers or footers.
Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select
necessary items from the drop-down list.
Printing Clear Bar Codes (for Windows Only)
You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed
cannot be scanned. You can use this feature under the following conditions.
Paper Type: plain papers, Letterhead, Recycled, Color, Preprinted, Envelope, High quality plain paper
Quality: Standard
Note:
Deblurring may not always be possible depending on the circumstances.
On the Maintenance tab, click Extended Settings, and then select Barcode mode.
Printing Photos Using Epson Easy Photo Print
Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help
for details.
Note:
By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear.
To perform borderless printing using a commercially available application, make the following settings.
Create the image data to fully t the paper size and if a margin setting is available in the application you are
using, set the margin to 0 mm.
Enable the borderless printing setting in the printer driver.
Related Information
& Epson Easy Photo Print” on page 168
& “Installing Applications” on page 171
Printing from Smart Devices
Using Epson iPrint
Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such
as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same
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wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote
print, register your printer in the Epson Connect service.
Related Information
& Epson Connect Service” on page 161
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/c
Printing Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
e following screens are subject to change without notice.
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A
Home screen displayed when the application is started.
B
Displays information on how to setup the printer and a FAQ.
C
Displays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
D
Select what you want to print such as photos, documents, and web pages.
E
Displays the screen to make print settings such as paper size and paper type.
F
Displays the paper size. When this is displayed as a button, press it to display the paper settings currently
set on the printer.
G
Displays photos and documents you selected.
H
Starts printing.
Note:
To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint aer transferring the
document you want to print using the le sharing function in iTunes.
Printing by Touching Smart Devices to the NFC Tag
You can connect the printer and your smart device automatically and print by touching the NFC antenna of a
smart device running Android 4.0 or later and that supports NFC (Near Field Communication) to the printer's
NFC tag.
e
location of the NFC antenna varies depending on the smart device. See the documentation provided with your
smart device for more details.
c
Important:
Make sure that the Wi-Fi Direct (Simple AP) connection setting is enabled.
Enable the NFC function on your smart device.
Make sure that Epson iPrint is installed on your smart device. If not, touch the NFC antenna of the smart device
to the printer's NFC tag and install it.
Note:
If the printer does not communicate with the smart device even aer touching it to the tag, try adjusting the position of
the smart device and touch it to the tag again.
If there are obstacles such as metal between the printer's NFC tag and the NFC antenna of the smart device, the printer
may not be able to communicate with the smart device.
is feature uses a Wi-Fi Direct (Simple AP) connection to connect to the printer. You can connect up to four devices to
the printer at the same time.
If you have changed the password for the Wi-Fi Direct (Simple AP) connection, you cannot use this feature. Restore the
initial password to use this feature.
1. Load paper in the printer.
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2. Touch the NFC antenna of your smart device to the printer's NFC tag.
Epson iPrint starts.
3. On the Epson iPrint home screen, touch the NFC antenna of your smart device to the printer's NFC tag again.
e
printer and the smart device are connected.
4. Select the image you want to print, and then select Next at the top right of the screen.
5. Touch the NFC antenna of your smart device to the printer's NFC tag again.
Printing starts.
Related Information
& “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 30
& “Loading Paper in the Paper Cassette” on page 45
Using AirPrint
AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and
Mac with the latest version of OS X.
Note:
If you disabled paper conguration messages on your product control panel, you cannot use AirPrint. See the link below to
enable the messages, if necessary.
1. Load paper in your product.
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2. Set up your product for wireless printing. See the link below.
http://epson.sn
3. Connect your Apple device to the same wireless network that your product is using.
4. Print from your device to your product.
Note:
For details, see the AirPrint page on the Apple website.
Related Information
& “Loading Paper in the Paper Cassette” on page 45
Canceling Printing
Note:
In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case,
cancel the print job by using the printer's control panel.
When printing several pages from Mac OS X, you cannot cancel all of the jobs by using the control panel. In this case,
cancel the print job from the computer.
If you have sent a print job from Mac OS X v10.6.8 through the network, you may not be able to cancel printing from the
computer. In this case, cancel the print job by using the printer's control panel.
Canceling Printing - Control Panel
Tap
y
on the printer's control panel to cancel the print job in progress.
Canceling Printing - Windows
1. Access the printer driver window.
2. Select the Maintenance tab.
3.
Click Print Queue.
4.
Right-click on the job you want to cancel and then select Cancel.
Related Information
& “Windows Printer Driver” on page 163
Canceling Printing - Mac OS X
1. Click the printer icon in the Dock.
2. Select the job you want to cancel.
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3. Cancel the job.
Mac OS X v10.8.x or later
Click
next to the progress meter.
Mac OS X v10.6.8 to v10.7.x
Click Delete.
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Copying
Copying Basics
is section explains the steps for basic copying.
1. Place the originals.
If you want to copy multiple originals, place all of the originals on the ADF.
2. Tap Copy on the home screen.
3. Check the settings on the Copy tab.
Tap the setting item to change it as necessary.
Note:
If you tap Advanced Settings, you can make settings such as Multi-Page or Original Type.
If you tap
, you can register frequently used copy settings as presets.
If the combination of settings you require is not available,
is displayed. Tap the icon to check the details, and then
change the settings.
Tap Preview to check the scanned image before start copying.
4. Tap the value of the number of copies, and then enter the number of copies using the on-screen keypad.
5. Tap
x
.
Related Information
& “Placing Originals” on page 49
&
“Basic Menu Options for Copying” on page 86
&
“Advanced Menu Options for Copying” on page 87
Basic Menu Options for Copying
Note:
e items may not be available depending on other settings you made.
B&W:
Copies the original in black and white (monochrome).
Color:
Copies the original in color.
(2-Sided) :
Select 2-sided layout.
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1→1-Sided
Copies one side of an original onto a single side of paper.
1→2-Sided
Copies two single-sided originals onto both sides of a single sheet of paper. Select the orientation of
your original and the binding position of the paper.
(Density) :
Increase the level of density when the copying results are faint. Decrease the level of density when ink
smears.
Advanced Menu Options for Copying
Note:
e items may not be available depending on other settings you made.
Paper Setting:
Select paper size and paper type. If your printer has two paper cassettes, select the paper source that
you want to use.
Reduce/Enlarge:
Congures the magnication ratio of the enlargement or reduction. If you want to reduce or enlarge
the original by a specic percentage, tap the value, and then enter a percentage within a range of 25 to
400%.
Actual Size
Copies at 100 % magnication.
Auto Fit Page
Detects the scan area and automatically enlarges or reduces the original to
t
to the paper size you
selected. When there are white margins around the original, the white margins from the corner
mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be
cropped.
A4→A5 and others
Automatically enlarges or reduces the original to
t
to a
specic
paper size.
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Original Size:
Select the size of your original. When copying non-standard size originals, select the size closest to your
original.
Multi-Page:
Single Page
Copies a single-sided original onto a single sheet.
2-up
Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the
orientation of your original.
4-up
Copies four single-sided originals onto a single sheet in 4-up layout. Select the layout order and the
orientation of your original.
Original Type:
Select the type of your original. Copies in optimal quality to match the type of original.
Finishing:
Select how to eject the paper for multiple copies of multiple originals.
Group (Same Pages)
Copies the originals by page as a group.
Collate (Page Order)
Copies the originals collated in order and sorted into sets.
Orientation (Original):
Select the orientation of your original.
Remove Shadow:
Removes shadows that appear around copies when copying thick paper or that appear in the center of
copies when copying a booklet.
Remove Punch Holes:
Removes the binding holes when copying.
ID Card Copy:
Scans both sides of an ID card and copies onto one side of A4 size paper.
Borderless Copy:
Copies without margins around the edges. e image is enlarged a little to remove margins from the
edges of the paper. Select how much to enlarge in the Expansion setting.
Clear All Settings:
Resets the copy settings to their defaults.
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Scanning
Scanning Using the Control Panel
Scanning to a Network Folder or FTP Server
You can save the scanned image to a specied folder on a network. You can specify the folder by entering a folder
path directly, but it may be easier if you register the folder information in the contacts list rst.
Note:
Before you use this feature, make sure the printer's Date/Time and Ti m e
Dierence
settings are correct. Access the menus
from Settings > General Settings > Basic Settings > Date/Time Settings.
You can check destination before scanning. Select Settings > General Settings > Scan Settings, and then enable Conrm
Recipient.
1. Place the originals.
2. Tap Scan on the home screen.
3. Tap Network Folder/FTP.
4. Specify the folder.
To enter the folder path directly: Tap Keyboard. Select Communication Mode, enter the folder path as the
Location, and then make other folder settings.
Enter the folder path in the following format.
When using SMB as the communication mode:
\\host name (computer name)\folder name
When using FTP as the communication mode:
p://host
name (server name)/folder name
To select from the contacts list: Tap Contacts, select a contact, and then tap Close.
You can search for a folder from the contacts list. Enter the search keyword into the box at the top of the
screen.
Note:
You can print the history of the folder in which documents are saved by tapping
.
5. Tap Scan Settings, and then check settings such as the save format, and change them if necessary.
Note:
Tap
to save your settings as a preset.
6.
Tap Destination, and then tap
x
.
Related Information
& “Managing Contacts” on page 53
& “Placing Originals” on page 49
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Menu Options for Scanning to a Folder
Note:
e items may not be available depending on other settings you made.
Edit Location:
Communication Mode:
Select the communication mode.
Location:
Enter a folder path in which to save the scanned image.
User Name:
Enter a user name for the specied folder.
Password:
Enter a password for the specied folder.
Connection Mode:
Select the connection mode.
Port Number:
Enter a port number.
Color Mode:
Select whether to scan in color or in monochrome.
File Format:
Select the format in which to save the scanned image.
Compression Ratio:
Select how much to compress the scanned image.
PDF Settings:
When you have selected PDF as the save format setting, use these settings to protect PDF
les.
To cre ate a PDF
le
that requires a password when opening, set Document Open Password. To
create a PDF
le
that requires a password when printing or editing, set Permissions Password.
Quality:
Resolution:
Select the scanning resolution.
Original Type:
Select the type of your original.
Scan Area:
Scan Size:
Select the scan size. To crop the white space around the text or image when scanning, select Auto
Cropping. To scan at the maximum area of the scanner glass, select Max Area.
Orientation (Original):
Select the orientation of the original.
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Density:
Select the contrast of the scanned image.
Remove Shadow:
Remove the shadows of the original that appear in the scanned image.
Surround:
Remove the shadows at the edge of the original.
Center:
Remove the shadows of the binding margin of the booklet.
Remove Punch Holes:
Remove the punch holes that appear in the scanned image. You can specify the area to erase the punch
holes by entering a value in the box on the right.
Erasing Position:
Select the position to remove the punch holes.
Document Direction:
Select the orientation of the original.
File Name:
Filename Prex:
Enter a prex for the name of the images in alphanumeric characters and symbols.
Add Date:
Add the date to the le name.
Add Time:
Add the time to the le name.
Clear All Settings
Resets the scan settings to their defaults.
Scanning to an Email
You can send scanned image
les
by email directly from the printer through a
pre-congured
email server. Before
using this feature, you need to congure the email server.
You can specify the email address by entering directly, but it may be easier if you register the email address in the
contacts list rst.
Note:
Before you use this feature, make sure the printer's Date/Time and Ti me D i er en ce settings are correct. Access the menus
from Settings > General Settings > Basic Settings > Date/Time Settings.
Instead of this feature, you can select Email as a format when scanning to computer from the control panel. You can send
an email by entering the address on a computer connected to this printer. When scanning to computer, make sure the
computer is turned on.
You can check destination before scanning. Select Settings > General Settings > Scan Settings, and then enable Conrm
Recipient.
1.
Place the originals.
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2. Tap Scan on the home screen.
3. Tap Email.
4. Specify the addresses.
To enter the email address manually: Tap Keyboard, enter the email address, and then tap OK.
To select from the contacts list: Tap Contacts, select a contact or a group, and then tap Close.
You can search for the address from the contacts list. Enter the search keyword into the box at the top of the
screen.
To select from the history list: Tap History, select a contact, and then tap Close.
Note:
e number of recipients you selected is displayed on the right of the screen. You can send emails to up to 10
addresses and groups.
If groups is included in recipients, you can select up to 200 individual addresses in total, taking addresses in the
groups into account.
Tap the address box at the top of the screen to display the list of selected addresses.
Tap
to display or print the sending history, or change the email server settings.
5. Tap Scan Settings, and then check settings such as the save format, and change them if necessary.
Note:
Tap
to save your settings as a preset.
6. Tap Recipient, and then tap
x
.
Related Information
& “Managing Contacts” on page 53
& “Scanning to a Computer (Event Manager)” on page 94
& “Placing Originals” on page 49
Menu Options for Attaching to an Email
Note:
e items may not be available depending on other settings you made.
Color Mode:
Select whether to scan in color or in monochrome.
File Format:
Select the format in which to save the scanned image.
Compression Ratio:
Select how much to compress the scanned image.
PDF Settings:
When you have selected PDF as the save format setting, use these settings to protect PDF les.
To create a PDF le that requires a password when opening, set Document Open Password. To
create a PDF le that requires a password when printing or editing, set Permissions Password.
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Quality:
Resolution:
Select the scanning resolution.
Original Type:
Select the type of your original.
Scan Area:
Scan Size:
Select the scan size. To crop the white space around the text or image when scanning, select Auto
Cropping. To scan at the maximum area of the scanner glass, select Max Area.
Orientation (Original):
Select the orientation of the original.
Density:
Select the contrast of the scanned image.
Remove Shadow:
Remove the shadows of the original that appear in the scanned image.
Surround:
Remove the shadows at the edge of the original.
Center:
Remove the shadows of the binding margin of the booklet.
Remove Punch Holes:
Remove the punch holes that appear in the scanned image. You can specify the area to erase the punch
holes by entering a value in the box on the right.
Erasing Position:
Select the position to remove the punch holes.
Document Direction:
Select the orientation of the original.
Subject:
Enter a subject for the email in alphanumeric characters and symbols.
Attached File Max Size:
Select the maximum
le
size that can be attached to the email.
File Name:
Filename Prex:
Enter a prex for the name of the images in alphanumeric characters and symbols.
Add Date:
Add the date to the
le
name.
Add Time:
Add the time to the le name.
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Clear All Settings
Resets the scan settings to their defaults.
Scanning to a Computer (Event Manager)
Note:
Before scanning, install Epson Scan 2 and Epson Event Manager on your computer.
1. Place the originals.
2. Tap Scan on the home screen.
3. Tap Computer.
4. Tap
to select the computer to which you want to save the scanned images.
Note:
When the printer is connected to a network, you can select the computer to which you want to save the scanned
image. You can display up to 20 computers on the printer's control panel. If you set Network Scan Name
(Alphanumeric) on Epson Event Manager, it is displayed on the control panel.
5. Tap to select how to save the scanned image to a computer.
Save as JPEG: Saves the scanned image in JPEG format.
Save as PDF: Saves the scanned image in PDF format.
Attach to e-mail: Starts the email client on your computer, and then automatically attaches it to an email.
Follow custom setting: Saves the scanned image using the settings on the Epson Event Manager. You can
change the scan settings such as the scanning size, folder to save to, or save format.
6. Tap
x
.
Related Information
& “Placing Originals” on page 49
& Epson Event Manager” on page 166
Making Custom Settings in Epson Event Manager
You can set the scan settings for Follow custom setting in Epson Event Manager.
See the Epson Event Manager help for details.
1. Start Epson Event Manager.
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2. Make sure that your scanner is selected as the Scanner on the Button Settings tab on the main screen.
3. Click Make Job Settings.
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4. Make scan settings on the Job Settings screen.
Edit Job Settings: Select Custom Action.
Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning
to set the items such as the resolution or the color for saving the scanned image.
Target Folder: Select the save folder for the scanned image.
Filename (Prex + Start Number): Change the settings for the le name you want to save.
File Format: Select the save format.
Launch Action: Select the action when scanning.
Test Settings: Starts test scanning using current settings.
5. Click OK to return to the main screen.
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6. Make sure that the Custom Action is selected on the Custom Action list.
7. Click Close to close Epson Event Manager.
Scanning to a Memory Device
You can save the scanned image to a memory device.
1.
Insert a memory device into the printer's external interface USB port.
2. Place the originals.
3. Tap Scan on the home screen.
4. Tap Memory Device.
5. Set items on Scan tab, such as the save format.
6. Tap Advanced Settings, and then check settings, and change them if necessary.
Note:
Tap
to save your settings as a preset.
7. Tap Scan, and then tap
x
.
Related Information
& “Part Names and Functions” on page 14
& “Placing Originals” on page 49
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Basic Menu Options for Scanning to a Memory Device
Note:
e items may not be available depending on other settings you made.
B&W/Color:
Select whether to scan in color or in monochrome.
(File Format):
Select the format in which to save the scanned image.
Compression Ratio:
Select how much to compress the scanned image.
PDF Settings:
When you have selected PDF as the save format setting, use these settings to protect PDF
les.
To create a PDF le that requires a password when opening, set Document Open Password. To
create a PDF
le
that requires a password when printing or editing, set Permissions Password.
(Quality):
Resolution:
Select the scanning resolution.
Original Type:
Select the type of your original.
Advanced Menu Options for Scanning to a Memory Device
Note:
e items may not be available depending on other settings you made.
Scan Area:
Scan Size:
Select the scan size. To crop the white space around the text or image when scanning, select Auto
Cropping. To scan at the maximum area of the scanner glass, select Max Area.
Orientation (Original):
Select the orientation of the original.
Density:
Select the contrast of the scanned image.
Remove Shadow:
Remove the shadows of the original that appear in the scanned image.
Surround:
Remove the shadows at the edge of the original.
Center:
Remove the shadows of the binding margin of the booklet.
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Remove Punch Holes:
Remove the punch holes that appear in the scanned image. You can specify the area to erase the punch
holes by entering a value in the box on the right.
Erasing Position:
Select the position to remove the punch holes.
Document Direction:
Select the orientation of the original.
File Name:
Filename
Prex
:
Enter a
prex
for the name of the images in alphanumeric characters and symbols.
Add Date:
Add the date to the le name.
Add Time:
Add the time to the le name.
Clear All Settings
Resets the scan settings to their defaults.
Scanning to the Cloud
You can send scanned images to cloud services. Before using this feature, make settings using Epson Connect. See
the following Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
1. Make sure that you have made settings using Epson Connect.
2. Place the originals.
3. Tap Scan on the home screen.
4.
Tap Cloud.
5. Tap
on the top of the screen, and then select a destination.
6. Set items on Scan tab, such as the save format.
7.
Tap Advanced Settings, and then check settings, and change them if necessary.
Note:
Tap
to save your settings as a preset.
8. Tap Scan, and then tap
x
.
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Related Information
& “Placing Originals” on page 49
Basic Menu Options for Scanning to the Cloud
Note:
e items may not be available depending on other settings you made.
B&W/Color:
Select whether to scan in color or in monochrome.
JPEG/PDF:
Select the format in which to save the scanned image.
Advanced Menu Options for Scanning to the Cloud
Note:
e items may not be available depending on other settings you made.
Scan Area:
Scan Size:
Select the scan size. To crop the white space around the text or image when scanning, select Auto
Cropping. To scan at the maximum area of the scanner glass, select Max Area.
Orientation (Original):
Select the orientation of the original.
Original Type:
Select the type of your original.
Density:
Select the contrast of the scanned image.
Remove Shadow:
Remove the shadows of the original that appear in the scanned image.
Surround:
Remove the shadows at the edge of the original.
Center:
Remove the shadows of the binding margin of the booklet.
Remove Punch Holes:
Remove the punch holes that appear in the scanned image. You can specify the area to erase the punch
holes by entering a value in the box on the right.
Erasing Position:
Select the position to remove the punch holes.
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Document Direction:
Select the orientation of the original.
Clear All Settings
Resets the scan settings to their defaults.
Scanning to a Computer (WSD)
Note:
i s fe atu re i s o nl y a vai l abl e f or c omp ut er s r unni ng Win d ow s 1 0 /Wi nd ow s 8. 1 /Wi nd ow s 8/ Win d ow s 7 / Win do ws Vi st a.
If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature.
1. Place the originals.
2. Tap Scan on the home screen.
3. Tap Computer (WSD).
4. Select a computer.
5.
Tap
x
.
Related Information
&
“Placing Originals” on page 49
Setting Up a WSD Port
is section explains how to set up a WSD port for Windows 7/Windows Vista.
Note:
For Windows 10/Windows 8.1/Windows 8, the WSD port is set up automatically.
e following is necessary to set up a WSD port.
e printer and the computer are connected to the network.
e printer driver is installed on the computer.
1. Turn the printer on.
2. Click start, and then click Network on the computer.
3. Right-click the printer, and then click Install.
Click Continue when the User Account Control screen is displayed.
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Click Uninstall and start again if the Uninstall screen is displayed.
Note:
e printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the
network screen. You can check the printer's name set on the network from the printer's control panel or by printing a
network status sheet.
4. Click Your device is ready to use.
5. Check the message, and then click Close.
6. Open the Devices and Printers screen.
Win dows 7
Click start > Control Panel > Hardware and Sound (or Hardware) > Devices and Printers.
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Win dows Vis ta
Click start > Control Panel > Hardware and Sound > Printers.
7. Check that an icon with the printer's name on the network is displayed.
Select the printer name when using with WSD.
Related Information
& “Printing a Network Status Sheet” on page 37
Scanning from a Computer
Scanning Using Epson Scan 2
You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are
suitable for text documents.
See the Epson Scan 2 help for an explanation of each setting item.
1. Place the original.
Note:
If you want to scan multiple originals, place them in the ADF.
2.
Start Epson Scan 2.
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3. Make the following settings on the Main Settings tab.
Document Source: Select the source where the original is placed.
Scanning Side: Select the side of the original you want to scan when scanning from ADF.
Document Size: Select the size of the original you placed.
Image Type: Select the color for saving the scanned image.
Resolution: Select the resolution.
4. Make other scan settings if necessary.
You can preview the scanned image by clicking the Preview button. e preview window opens, and the
previewed image is displayed.
When you preview using the ADF, the original is ejected from the ADF. Place the ejected original again.
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On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text
documents, such as the following.
Unsharp Mask: You can enhance and sharpen the outlines of the image.
Descreening: You can remove moiré patterns (web-like shadows) that appear when scanning printed
papers such as a magazine.
Text Enhancement: You can make blurred letters in the original clear and sharp.
Auto Area Segmentation: You can make letters clear and images smooth when performing black and
white scanning for a document that contains images.
Note:
e items may not be available depending on other settings you made.
5. Set the le saving settings.
Image Format: Select the save format from the list.
You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list
aer selecting the save format.
File Name: Conrm the save le name displayed.
You c an cha ng e s e tt ings f or t he
le
name by selecting Settings from the list.
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Folder: Select the save folder for the scanned image from the list.
You can select another folder or create a new folder by selecting Select from the list.
6. Click Scan.
Related Information
&
“Placing Originals” on page 49
&
“Epson Scan 2 (Scanner Driver)” on page 166
Scanning from Smart Devices
Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a
smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned
data on a smart device or to Cloud services, send it by email, or print it.
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/c
Scanning Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
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e following screens are subject to change without notice.
A
Home screen displayed when the application is started.
B
Displays information on how to setup the printer and a FAQ.
C
Displays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
D
Displays the scanning screen.
E
Displays the screen where you can make scan settings such as resolution.
F
Displays scanned images.
G
Starts scanning.
H
Displays the screen where you can save scanned data to a smart device or Cloud services.
I
Displays the screen where you can send scanned data by email.
J
Displays the screen where you can print scanned data.
Scanning by Touching Smart Devices to the NFC Tag
Even if your smart device does not make any settings to use the printer, you can automatically connect it and scan
by touching the NFC antenna of a smart device to the printer's NFC Tag.
Make sure that you prepare the followings to use this feature.
Enable the NFC function on your smart device.
Epson iPrint is installed on your smart device. If not, touch the NFC tag antenna of the smart device to the
printer's NFC Tag to install it.
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Note:
Android 4.0 or later supports NFC (Near Field Communication)
e location of the NFC antenna varies depending on the smart device. See the documentation provided with your smart
device for more details.
e
printer may not be able to communicate with the smart device when there are obstacles such as metal between the
printer's NFC Tag and the NFC antenna of the smart device,
1.
Place the originals in the printer.
2. Touch the NFC antenna of your smart device to the printer's NFC Tag.
Epson iPrint starts.
3. Select the scan menu in Epson iPrint.
4. Touch the NFC antenna of your smart device to the printer's NFC Tag again.
Scanning starts.
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Faxing
Setting Up a Fax
Connecting to a Phone Line
Compatible Telephone Lines
You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and
PBX (Private Branch Exchange) telephone systems.
You may not be able to use the printer with the following phone lines or systems.
VoIP phone line such as DSL or ber-optic digital service
Digital phone line (ISDN)
Some PBX telephone systems
When adapters such as terminal adapters, VoIP adapters, splitters, or DSL router are connected between the
telephone wall jack and the printer
Connecting the Printer to a Phone Line
Connect the printer to a telephone wall jack using an RJ-11 (6P2C) phone cable. When connecting a telephone to
the printer, use a second RJ-11 (6P2C) phone cable.
Depending on the area, a phone cable may be included with the printer. If it is included, use that cable.
You may need to connect the phone cable to an adapter provided for your country or region.
Note:
Remove the cap from the EXT. port of the printer only when connecting your telephone to the printer. Do not remove the cap
if you are not connecting your telephone.
In areas where lightning strikes occur frequently, we recommend that you use a surge protector.
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Connecting to a Standard Phone Line (PSTN) or PBX
Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer.
Related Information
& “Making Settings for a PBX Phone System” on page 114
Connecting to DSL or ISDN
Connect a phone cable from the DSL modem or the ISDN terminal adapter to the LINE port on the back of the
printer. See the documentation provided with the modem or the adapter for more details.
Note:
If your DSL modem is not equipped with a built-in DSL lter, connect a separate DSL lter.
Connecting Your Phone Device to the Printer
When using the printer and your telephone on a single phone line, connect the telephone to the printer.
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Note:
If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the
phone device for details.
If you connect an answering machine, make sure the printer's Rings to Answer setting is set higher than the number of
rings your answering machine is set to answer a call.
1. Remove the cap from the EXT. port on the back of the printer.
2. Connect the phone device and the EXT. port with a phone cable.
Note:
When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split
the line to connect the phone device and the printer separately, the phone and the printer do not work correctly.
3. Tap Fax on the home screen.
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4. Pick up the handset.
e
connection is established when
x
(Send) is enabled as the following screen.
Related Information
& “Making Settings for a PBX Phone System” on page 114
Making Basic Fax Settings
First make basic fax settings such as Receive Mode using the Fax Setting Wizard, and then
congure
the other
settings as necessary.
e
Fax Setting Wizard is automatically displayed when the printer is turned on for the
rst
time. Once you have
made the settings, you do not need to make them again unless the connection environment is changed.
Making Basic Fax Settings Using the Fax Setting Wizard
Make basic settings by following the on-screen instructions.
1. Connect the printer to the phone line.
Note:
Because an automatic fax connection check runs at the end of the wizard, make sure you connect the printer to the
phone line before starting the wizard.
2. Tap Settings on the home screen.
3. Tap General Settings > Fax Settings > Fax Setting Wizard.
4. On the Fax Setting Wizard screen, tap Proceed.
e wizard begins.
5. On the fax header entry screen, enter the sender name such as your company name, and then tap OK.
Note:
Your sender name and your fax number appear as the header for outgoing faxes.
6.
On the phone number entry screen, enter your fax number, and then tap OK.
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7. On the Distinctive Ring Detection (DRD) Setting screen, make the following settings.
If you have subscribed to a distinctive ring service from your telephone company: Tap Settings , and then
select the ring pattern to be used for incoming faxes.
- If you select All, go to step 8.
- If you select any other setting, Receive Mode is automatically set to Auto. Go to step 10.
If you do not need to set this option: Tap Skip, and then go to step 10.
Note:
Distinctive ring services, oered by many telephone companies (the service name diers by company), allows you to
have several phone numbers on one phone line. Each number is assigned a dierent ring pattern. You can use one
number for voice calls and another for fax calls. Select the ring pattern assigned to fax calls in DRD.
Depending on the region, On and O are displayed as the DRD options. Select On to use the distinctive ring feature.
8. On the Receive Mode Setting screen, select whether you are using your phone device connected to the printer.
When connected: Tap Ye s , and then go to the next step.
When not connected: Tap No, and then go to step 10. Receive Mode is set to Auto.
9. On the Receive Mode Setting screen, select whether you want to receive faxes automatically.
To receive automatically : Tap Ye s . Receive Mode is set to Auto.
To receive manually: Tap No. Receive Mode is set to Manual.
10. On the Proceed screen, check the settings you made, and then tap Proceed.
To correct or change settings, tap
.
11. Tap Start Checking to run the fax connection check, and when the screen prompts you to print the check
result, tap Print.
A report of the check result that shows the connection status is printed.
Note:
If there are any errors reported, follow the instructions on the report to solve them.
If the Select Line Type screen is displayed, select the line type.
- When you are connecting the printer to a PBX phone system or terminal adapter, select PBX.
- When you are connecting the printer to a standard phone line (PSTN), select Disable on the Conrmation screen
displayed. However, setting this to Disable may cause the printer to skip the
rst
digit of a fax number when dialing
and send the fax to the wrong number.
Related Information
& Connecting the Printer to a Phone Line” on page 109
&
“Making Settings for a PBX Phone System” on page 114
&
“Setting Receive Mode” on page 120
& Menu Options for Fax Settings” on page 130
Making Basic Fax Settings Individually
You can make fax settings without using the fax setting wizard by selecting each setting menu individually. e
settings congured using the wizard can also be changed. For more details, see the list of menus in fax settings.
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Related Information
& “Fax Settings” on page 128
Making Settings for a PBX Phone System
Make the following settings when using the printer in oces that use extensions and require external access codes,
such as 0 and 9, to get an outside line.
1. Tap Settings on the home screen.
2. Tap General Settings > Fax Settings > Basic Settings.
3. Tap Line Type, and then tap PBX.
4. When sending a fax to an outside fax number using # (hash) instead of the actual external access code, tap the
Access Code box to make this to Use.
e #, entered instead of the actual access code, is replaced with the stored access code when dialing. Using #
helps avoid connection problems when connecting to an outside line.
Note:
You cannot send faxes to recipients in Contacts that have external access codes such as 0 and 9.
If you have registered recipients in Contacts using an external access code such as 0 and 9, set the Access Code to Do
Not Use. Otherwise, you must change the code to # in Contacts.
5. Tap the Access Code input box, enter the external access code used for your phone system, and then tap OK.
e
access code is stored in the printer.
Making Paper Source Settings to Receive Faxes (For Models with Two or More Paper Sources)
You can set the printer so that specic paper sources are not used for printing received documents and fax reports.
By default, all of the paper sources are enabled for fax printing. Use this feature if you do not want to use paper in a
specic paper source for fax printing.
1. Tap Settings on the home screen.
2. Tap General Settings > Printer Settings > Paper Source Settings > Auto Select Settings > Fax.
3. Tap each box of the paper source that you do not want to use for printing faxes.
e paper source setting is changed to O and is disabled for printing faxes.
Making Information Settings to be Printed on Received Faxes
You can set to print reception information in the footer of the received fax, even if the sender has not set the
header information. e reception information includes the received date and time, sender's ID, reception ID
(such as " #001"), and page number (such as "P1"). When Split Page Settings is enabled, the split page number is
also included.
1. Tap Settings on the home screen.
2. Tap General Settings > Fax Settings > Receive Settings.
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3. Tap Print Settings, and then tap the Add Reception Information to set this to On.
Related Information
& “Print Settings” on page 131
Making Settings to Print Received Faxes on 2-Sides
You can print multiple pages of received documents on both sides of the paper.
1. Tap Settings on the home screen.
2. Tap General Settings > Fax Settings > Receive Settings.
3.
Tap Print Settings, and then tap 2-Sided.
4. Tap the 2-Sided box to set this to On.
5. In Binding(Copy), select Short Side or Long Side.
6. Tap OK.
Related Information
& “Print Settings” on page 131
Making Settings to Print Received Faxes by Splitting Pages
Make split page settings when the size of the received document is larger than the size of the paper loaded in the
printer.
1. Tap Settings on the home screen.
2. Tap General Settings > Fax Settings > Receive Settings.
3. Tap Print Settings > Split Page Settings > Delete Print Data Aer Split.
4. Select the options for deleting print data aer splitting.
5. If you select O in step 4, tap OK and go to step 7. If you select Delete Top or Delete Bottom, go to step 6.
6. In reshold, set the threshold, and then tap OK.
7. Tap Overlap When Split.
8. Tap the Overlap When Split box to set this to On.
9. In Overlapping Width, set the width, and then tap OK.
Related Information
&
“Print Settings” on page 131
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Sending Faxes
Basic Fax Sending Operations
Send faxes in color or monochrome (B&W).
Note:
When sending a fax in monochrome, you can preview the scanned image on the LCD screen before sending.
Sending Fax Using the Control Panel
You can enter fax numbers for recipients and send faxes by using the control panel.
e
printer automatically dials
the recipients and sends the fax.
Note:
When sending a fax in monochrome, you can preview the scanned image on the LCD screen before sending.
If the fax number is busy or a problem occurs, the printer automatically redials twice aer one minute.
1.
Place the originals.
Note:
You can send up to 100 pages in one transmission; however depending on the remaining amount of memory, you may
not be able to send faxes even with less than 100 pages.
2. Tap Fax on the home screen.
3. Specify the recipient.
You can send the same monochrome fax to up to 100 recipients or 99 groups in Contacts. However, a color fax
can only be sent to one recipient at a time.
To enter manually: Tap Keypad, enter a fax number on the screen displayed, and then tap OK.
- To add a pause (pause for three seconds during dialing), enter a hyphen(-).
- If you have set an external access code in Line Type, enter "#" (hash) instead of the actual external access
code at the beginning of the fax number.
To select from the contacts list: Tap Contacts and add a check mark to a contact. If the recipients you want
to send has not registered in Contacts yet, you can register the recipient rst by tapping Add Entry.
To select from the sent fax history: Tap Recent, and then select a recipient.
Note:
When Direct Dialing Restrictions in Security Settings is enabled, you can only select fax recipients from the
contacts list or the sent fax history. You cannot manually enter a fax number.
To delete recipients you entered, display the list of recipients by tapping on the
eld
of a fax number or the
number of recipients on the LCD screen, select the recipient from the list, and then select Remove.
4.
Tap the Fax Settings tab, and then make settings such as the resolution and the sending method as necessary.
Note:
Tap
on the fax top screen to save the current settings and the recipients in Preset.
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5. When sending a fax in monochrome, tap Preview on the Recipient tab to conrm the scanned document.
To send the fax as is, tap Start Sending, and then go to step 7. Otherwise, cancel the preview by tapping
Cancel, and then go to step 3.
: Moves the screen in the direction of the arrows.
: Reduces or enlarges.
: Moves to the previous or the next page.
Note:
You cannot send the fax in color aer previewing.
When Direct Send is enabled, you cannot preview.
When the preview screen is le untouched for 20 seconds, the fax is sent automatically.
e image quality of a sent fax may be dierent from what you previewed depending on the capability of the
recipient machine.
6.
Tap
x
.
Note:
To cancel sending, tap
y
.
It takes longer to send a fax in color because the printer performs scanning and sending simultaneously. While the
printer is sending a fax in color, you cannot use the other features.
7. When sending is complete, remove the originals.
Related Information
&
“Registering Your Favorite Settings as a Preset” on page 22
&
“Managing Contacts” on page 53
& “Placing Originals” on page 49
& Menu Options for Fax Mode” on page 128
Sending Faxes Dialing from the External Phone Device
You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending
a fax, or when the recipient's fax machine does not switch to the fax automatically.
1. Place the originals.
Note:
You can send up to 100 pages in one transmission.
2. Pick up the handset of the connected telephone, and then dial the recipient's fax number using the phone.
3. Tap Fax on the home screen.
4. Tap the Fax Settings tab, and then make settings such as the resolution and the sending method as necessary.
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5. When you hear a fax tone, tap
x
, and then hang up the handset.
Note:
When a number is dialed using the connected telephone, it takes longer to send a fax because the printer performs
scanning and sending simultaneously. While sending the fax, you cannot use the other features.
6. When sending is complete, remove the originals.
Related Information
& “Placing Originals” on page 49
& “Fax Settings” on page 128
Various Ways of Sending Faxes
Sending Many Pages of a Monochrome Document (Direct Send)
When sending a fax in monochrome, the scanned document is temporarily stored in the printer's memory.
erefore, sending a lot of pages may cause the printer to run out of memory and stop sending the fax. You can
avoid this by enabling the Direct Send feature, however, it takes longer to send the fax because the printer
performs scanning and sending simultaneously. You can use this feature when there is only one recipient.
Tap Fax on the home screen, tap the Fax Settings tab, and then tap the Direct Send box to set this to On.
Related Information
& “Placing Originals” on page 49
& “Fax Settings” on page 128
Sending Faxes at a Specied Time (Send Fax Later)
You can set to send a fax at a specied time. Only monochrome faxes can be sent when the time to send is
specied.
1. Tap Fax on the home screen.
2. Specify the recipient.
3. Tap the Fax Settings tab.
4. Tap Send Fax Later, and then tap the Send Fax Later box to set this to On.
5. Tap the Ti me box, enter the time you want to send the fax, and then press OK.
6. Tap OK to apply the settings.
Note:
You cannot send another fax until the fax has been sent at the specied time. If you want to send another one, you need
to cancel the scheduled fax by tapping Fax on the home screen, and then deleting it.
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Related Information
& “Placing Originals” on page 49
& “Sending Fax Using the Control Panel” on page 116
& “Fax Settings” on page 128
Sending a Fax with a Selected Header
You can send a fax with sender information that is suitable for the recipient. You need to register multiple headers
of sender information in advance in the printer by following the steps below.
Registering Multiple Headers for Sending Faxes
You can register up to 21 fax headers as sender information.
1. Tap Settings on the home screen.
2. Tap General Settings > Fax Settings > Basic Settings.
3.
Tap Header, tap the Your Phone Number box, enter your phone number, and then tap OK.
4. Tap one of the boxes under the Fax Header list, enter the fax header information, and then tap OK.
Related Information
& “Fax Settings” on page 128
Sending a Fax with a Selected Header
When you send a fax, you can select header information for the recipient. To use this feature, you must register
multiple headers in advance.
1. Tap Fax on the home screen.
2.
Tap Fax Settings > Add Sender Information.
3. Select where you want to add your sender information.
O: Sends a fax with no header information.
Outside of Image: Sends a fax with header information in the top white margin of the fax. is keeps the
header from overlapping with the scanned image, however, the fax received by the recipient may be printed
across two sheets depending on the size of the originals.
Inside of Image: Sends a fax with header information approximately 7 mm lower than the top of the
scanned image. e header may overlap with the image, however, the fax received by the recipient will not
be split into two documents.
4. Tap the Fax Header box, and then select the header you want to use.
5. Tap one of the Additional Information options as necessary.
6. Tap OK to apply the settings.
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Related Information
& “Fax Settings” on page 128
Sending Dierent Size Documents Using ADF (ADF Continuous Scan)
If you place dierent sized originals in the ADF, all of the originals are sent at the largest size among them. You can
send them in their original sizes by sorting and placing them by size, or placing them one by one.
Before placing originals, make the following setting.
Tap Fax on the home screen, tap the Fax Settings tab, and then tap the ADF Continuous Scan box to set this to
On. Follow the on-screen instructions to place originals.
e printer stores the scanned documents, and sends as one document.
Note:
If you leave the printer untouched for 20 seconds aer prompted to set the next originals, the printer stops storing and starts
sending the document.
Related Information
& “Fax Settings” on page 128
Sending a Fax from a Computer
You can send faxes from the computer by using the FAX Utility and PC-FAX driver. See the help of FAX Utility and
PC-FAX driver for the operating instructions.
Related Information
& “PC-FAX Driver (Fax Driver)” on page 167
& “FAX Utility” on page 167
Receiving Faxes
Setting Receive Mode
You can set Receive Mode using the Fax Setting Wizard. When you set up the fax feature for the
rst
time, we
recommend using the Fax Setting Wizard. If you want to change the Receive Mode settings individually, follow
the steps below.
1. Tap Settings on the home screen.
2. Tap General Settings > Fax Settings > Basic Settings > Receive Mode.
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3. Select how to receive.
For users who want to receive a fax
aer
answering calls with the connected telephone, or who do not fax
oen: Select Manual. e printer never automatically receives faxes and allows you to answer the phone for
voice calls, or operate the printer to receive the fax.
Note:
If you enable the Remote Receive feature, you can start receiving a fax just by using the connected telephone.
For users who use a phone line for the printer (fax) only: Select Auto mode. e printer automatically
receives a fax aer the number of rings you specied.
Related Information
& “Making Basic Fax Settings Using the Fax Setting Wizard” on page 112
& “Receiving Faxes Manually” on page 121
& “Receiving Faxes Using a Connected Telephone (Remote Receive)” on page 122
Settings for the Answering Machine
You need settings to use an answering machine.
Set the Receive Mode of the printer to Auto.
Set the Rings to Answer setting of the printer to a higher number than the number of rings for the answering
machine. Otherwise, the answering machine cannot receive voice calls to record voice messages. See the
manuals that came with the answering machine for its settings.
e Rings to Answer setting may not be displayed depending on the region.
Related Information
& “Basic Settings” on page 133
Various Ways of Receiving Faxes
Receiving Faxes Manually
When you connect a telephone and set the Receive Mode setting of the printer to Manual, follow the steps below
to receive faxes.
1. When the telephone rings, pick up the handset.
2. When you hear a fax tone, tap Fax on the home screen of the printer.
Note:
If you enable the Remote Receive feature, you can start receiving a fax just by using the connected telephone.
3. Tap Send/Receive.
4. Tap Recv.
5. Tap
x
, and then hang up the handset.
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Related Information
& “Making Paper Source Settings to Receive Faxes (For Models with Two or More Paper Sources)” on page 114
& “Receiving Faxes Using a Connected Telephone (Remote Receive)” on page 122
& “Saving Received Faxes in the Inbox” on page 124
Receiving Faxes Using a Connected Telephone (Remote Receive)
To receive a fax manually, you need to operate the printer aer you pick up the handset of the telephone. By using
the Remote Receive feature, you can start receiving a fax just by operating the phone.
e Remote Receive feature is available for telephones that support tone dialing.
Related Information
& “Receiving Faxes Manually” on page 121
Setting Up Remote Receive
1. Tap Settings on the home screen.
2. Tap General Settings > Fax Settings > Basic Settings > Remote Receive.
3. Aer enabling Remote Receive, enter a two digit code (0 to 9, *, and # can be entered) in the Start Code eld.
4. Tap OK, and then tap OK again.
Related Information
& “Basic Settings” on page 133
Using Remote Receive
1. When the telephone rings, pick up the handset.
2. When you hear a fax tone, enter the start code using the telephone.
3.
Aer
conrming
that the printer has started receiving the fax, hang up the handset.
Receiving Faxes by Polling (Polling Receive)
You can receive a fax stored on another fax machine by dialing the fax number. Use this feature to receive a
document from a fax information service. However, if the fax information service has an audio guidance feature
that you need to follow to receive a document, you cannot use this feature.
Note:
To receive a document from a fax information service that uses audio guidance, just dial the fax number using the connected
telephone, and operate the phone and the printer following the audio guidance.
1. Tap Fax on the home screen.
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2. Tap .
3. Tap the Polling Receive box to set this to On.
4. Tap Close.
5. Enter the fax number.
Note:
When Direct Dialing Restrictions in Security Settings is enabled, you can only select fax recipients from the contact
list or the sent fax history. You cannot manually enter a fax number.
6. Tap
x
.
Related Information
& “Sending Faxes Dialing from the External Phone Device” on page 117
Making Settings for Blocking Junk Faxes
You can block junk faxes.
1. Tap Settings on the home screen.
2. Tap General Settings > Fax Settings > Basic Settings > Rejection Fax.
3. Tap Rejection Fax and then enable the following options.
Rejection Number List: Reject faxes that are in the Rejection Number List.
Fax Header Blank: Reject faxes that have blank header information.
Unregistered Contacts: Reject fax that have not been registered in the contact list.
4. If you use the Rejection Number List, tap
, and then tap Edit Blocked Number list and edit the list.
Related Information
& “Basic Settings” on page 133
Saving of Received Faxes
e
printer provides the following features to save received faxes.
Saving in the printer's inbox
Saving in an external memory device
Saving on a computer
Note:
e above features can be used at the same time. If you do use them all at the same time, received documents are saved to
the inbox, to an external memory device, and on a computer.
When there are received documents that have not been read or saved yet, the number of the unprocessed jobs is displayed
on the
on the home screen.
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Related Information
& “Saving Received Faxes in the Inbox” on page 124
& “Saving Received Faxes in an External Memory Device” on page 125
& “Saving Received Faxes on a Computer” on page 126
Saving Received Faxes in the Inbox
You can set to save received faxes in the printer's inbox. Up to 100 documents can be saved. If you use this feature,
received documents are not automatically printed. You can view them on the printer's LCD screen and print only
when needed.
Note:
Saving 100 documents may not be possible depending on the usage conditions such as the le size of saved documents, and
using of multiple fax saving features at a time.
Related Information
& “Checking the Received Faxes on the LCD Screen” on page 124
Setting to Save Received Faxes in the Inbox
1. Tap Settings on the home screen.
2. Tap General Settings > Fax Settings > Receive Settings > Fax Output Settings.
3.
If a conrmation message is displayed, conrm it, and then tap OK.
4. Tap Save to Inbox.
5. Tap Save to Inbox to set this to On
6. Tap Options when memory is full, select the option to use when the inbox is full, and then tap Close.
Receive and print faxes: e printer prints all received documents that cannot be saved in the Inbox.
Reject incoming faxes: e printer does not answer incoming fax calls.
7. You can set a password for the inbox. Tap Inbox Password Settings, and then set the password.
Note:
You cannot set a password when Receive and print faxes is selected.
Checking the Received Faxes on the LCD Screen
1.
Tap on the
on the home screen.
Note:
When there are received faxes that have not been read, the number of unread documents is displayed on the
on the
home screen.
2.
Tap Open Inbox (XX Unread).
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3. If the inbox has been password protected, enter the inbox password.
4. Select the fax you want to view from the list.
e
contents of the fax are displayed.
: Moves the screen in the direction of the arrows.
: Reduces or enlarges.
: Moves to the previous or the next page.
To hide the operation icons, tap anywhere on the preview screen except for the icons. Tap again to display
the icons.
5. Select whether to print or delete the document you have viewed, and then follow the on-screen instructions.
c
Important:
If the printer runs out of memory, receiving and sending faxes is disabled. Delete documents that you have
already read or printed.
Related Information
& “Setting to Save Received Faxes in the Inbox” on page 124
Saving Received Faxes in an External Memory Device
You can set to convert received documents into PDF format and save them in an external memory device
connected to the printer. You can also set to automatically print the documents while saving them in the memory
device.
c
Important:
Received documents are saved in the printer's memory temporarily before the documents are saved in the memory
device connected to the printer. Because a memory full error disables sending and receiving faxes, keep the memory
device connected to the printer. e number of documents that have temporarily saved in the printer's memory is
displayed on
on the home screen.
1. Connect an external memory device to the printer.
2. Tap Settings on the home screen.
3. Tap General Settings > Fax Settings > Receive Settings > Fax Output Settings.
4.
If a message is displayed, check the content, and then tap OK.
5. Tap Save to Memory Device.
6. Select Ye s . To print the documents automatically while saving them in the memory device, select Yes and
Print.
7. Check the message on the screen and then tap Create.
A folder for saving received documents is created in the memory device.
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Related Information
& Fax Output Settings” on page 131
Saving Received Faxes on a Computer
You can set to convert received documents into PDF format and save them on a computer connected to the printer.
You can also set to automatically print the documents while saving them on the computer.
You need to use FAX Utility to make the setting. Install FAX Utility on the computer.
e Windows FAX Utility instructions dier depending on the version being used. is document provides the
instructions for Version 1.XX. For Windows FAX Utility Version 2.XX, see Basic Operations in the FAX Utility
Online Help. To check which version you are using, right-click the FAX Utility title bar, and then click Versi on
Information.
Note:
Set the printer's receive mode to Auto.
Received documents are saved in the printer's memory temporarily before the documents are saved on the computer that
is set to save the faxes. Because a memory full error disables sending and receiving faxes, keep the computer that is set to
save the faxes turned on. e number of documents that have been temporarily saved in the printer's memory is
displayed on the
on the home screen.
1.
Start FAX Utility on the computer connected to the printer.
2. Open the setting screen of FAX Utility.
Wi n d o w s
Select Fax Settings for Printer > Received Fax Output Settings.
Mac OS X
Click Fax Receive Monitor, select the printer, and then click Receive Settings.
3. Click Save faxes on this computer, and specify the folder to save received documents.
4. Make the other settings as necessary.
Note:
For details on the setting items and the procedure, see the FAX Utility help settings screen.
5. Send the settings information to your printer.
Wi n d o w s
Click OK.
Mac OS X
Click Send.
If you want to save and print at the same time, go to the next step.
6. On the printer's control panel, tap Settings > General Settings > Fax Settings > Receive Settings.
7.
Tap Fax Output Settings > Save to Computer, and then select Ye s an d Pri nt.
Note:
To stop saving received document on the computer, set Save to Computer to No. You can also use FAX Utility to change
the setting, however, changing from FAX Utility is not allowed while there are received faxes that have not been saved
on the computer.
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Related Information
& “Setting Receive Mode” on page 120
& “FAX Utility” on page 167
Using Other Faxing Features
Printing Fax Report and List
Printing Fax Report Manually
1. Tap Fax on the home screen.
2.
Tap
(More).
3. Tap Fax Report.
4. Select the report you want to print, and then follow the on-screen instructions.
Note:
You can change the report format. From the home screen, select Settings > General Settings > Fax Settings > Report
Settings, and then change the Attach Fax image to report or Report Format settings.
Related Information
& “Print Settings” on page 131
& Report Settings” on page 133
Setting Up to Print Fax Reports Automatically
You can make settings to print the following fax reports automatically.
Transmission Report
From the home screen, tap Fax > Fax Settings > Transmission Report, and then select Print or Print on Error.
Fax Log
From the home screen, tap Settings > General Settings > Fax Settings > Report Settings > Fax Log Auto Print,
and then select On(Every 30) or On(Time).
Related Information
& Report Settings” on page 133
& Menu Options for User Settings” on page 134
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Setting Security for Faxing
You can make security settings to prevent sending a fax to the wrong recipient, or prevent received documents
from being leaked or lost. You can also delete backed-up fax data.
1. Tap Settings on the home screen.
2. Tap General Settings > Fax Settings > Security Settings.
3. Select the menu, and then make the settings.
Related Information
&
“Security Settings” on page 134
Menu Options for Fax Mode
Recipient
Select the menus on the control panel as described below.
Fax > Recipient
Keypad
Manually enter a fax number.
Contacts
Select a recipient from the contacts list. You can also add or edit a contact.
Recent
Select a recipient from the sent fax history. You can also add the recipient to the contacts list.
Fax Settings
Select the menus on the control panel as described below.
Fax > Fax Settings
Scan Settings:
Original Size (Glass)
Select the size and orientation of the original you placed on the scanner glass.
Color Mode
Select whether to scan in color or in monochrome.
Resolution
Select the resolution of the outgoing fax.
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Density
Sets the density of the outgoing fax.
Remove Background
Detects the paper color (background color) of the original document, and removes or lightens the
color. Depending on the darkness and vividness of the color, it may not be removed or lightened
ADF Continuous Scan
When sending a fax from the ADF, you cannot add originals in the ADF
aer
starting scanning. If
you place dierent sized originals in the ADF, all of the originals are sent at the largest size among
them. Enable this option so that the printer asks if you want to scan another page aer an original in
the ADF has
nished
scanning.
en
you can sort and scan your originals by size and send them as
a single fax.
Fax Send Settings:
Direct Send
Sends monochrome faxes to a single recipient as soon as the connection is made, without saving the
scanned image to memory. If you do not enable this option, the printer starts the transmission aer
saving the scanned image to memory and may cause a memory full error when sending many pages.
By using this option, you can avoid the error, but it takes longer to send the fax. You cannot use this
option when sending a fax to multiple recipients.
Send Fax Later
Sends a fax at a time you specied. Only a monochrome fax is available when using this option.
Add Sender Information
Add Sender Information:
Select the position where you want to include the header information (sender name and fax
number) in the outgoing fax, or not to include the information.
Select O to send a fax with no header information.
Select Outside of Image to send a fax with header information in the top white margin of the fax.
is keeps the header from overlapping with the scanned image, however, the fax received by the
recipient may be printed across two sheets depending on the size of the originals.
Select Inside of Image to send a fax with header information approximately 7 mm lower than the
top of the scanned image. e header may overlap with the image, however, the fax received by
the recipient will not be split into two documents.
Fax Header:
Select the header for the recipient. To use this feature, you should register multiple headers in
advance.
Additional Information:
Select the information you want to add.
Transmission Report
Prints a transmission report automatically aer you send a fax. Select Print on Error to print a
report only when an error occurs.
Clear All Settings
Restores all settings in Fax Settings to their defaults.
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More
Select the menus on the control panel as described below.
Fax > (More)
Transmission History:
You can check the history of sent or received fax jobs.
Fax Report:
Last Transmission
Prints a report for the previous fax that was sent or received through polling.
Fax Log
Prints a transmission report. You can set to print this report automatically using the following menu.
Settings > General Settings > Fax Settings > Report Settings > Fax Log Auto Print
Fax Settings List
Prints the current fax settings.
Protocol Trace
Prints a detailed report for the previous fax that was sent or received.
Polling Receive:
Connects to the fax number you entered and receives a fax stored on the fax machine. You can use this
option for receiving a fax from a fax information service.
Inbox:
Opens the inbox where the received faxes are stored.
Reprint Faxes:
Prints the received faxes again.
Fax Settings:
Opens Fax Settings. You can also access this screen by tapping Settings on the home screen, and then
tapping General Settings > Fax Settings. For more details, see the page that describes the Fax Settings
feature.
Related Information
& Menu Options for Fax Settings” on page 130
Menu Options for Fax Settings
Select the menus on the control panel as described below.
Settings > General Settings > Fax Settings
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Check Fax Connection
Select the menus on the control panel as described below.
Settings > General Settings > Fax Settings > Check Fax Connection
Checks if the printer is connected to the phone line and ready for fax transmission, and prints the check result on
A4 size plain paper.
Fax Setting Wizard
Select the menus on the control panel as described below.
Settings > General Settings > Fax Settings > Fax Setting Wizard
Select to make basic fax settings by following the on-screen instructions. For details, see the page that describes
basic fax settings.
Receive Settings
Select the menus on the control panel as described below.
Settings > General Settings > Fax Settings > Receive Settings
Fax Output Settings
You can set to save received documents in the inbox, on a memory device, or on a computer. Select the menus on
the control panel as described below.
Save to Inbox:
Saves received faxes in the printer's inbox.
Save to Computer:
Converts received documents into PDF format and saves them on a computer connected to the printer.
Save to Memory Device:
Converts received documents into PDF format and saves them to an external memory device
connected to the printer.
Print Settings
Select the menus on the control panel as described below.
Auto Reduction:
Reduces large received documents to
t
on the paper in the paper source. Reducing may not always be
possible depending on the received data. If this is turned
o,
large documents are printed at their
original size on multiple sheets, or a blank second page may be ejected.
User's Guide
Faxing
131
Split Page Settings:
Make split page settings when the size of the received document is larger than the size of the paper
loaded in the printer.
Auto Rotation:
Rotates faxes received as landscape-orientated, A5 size documents so that they are printed on the
correct paper size.
For models with two or more paper sources:
is
setting is applied when the paper size setting for at least one paper source used for printing
faxes is set to A5. Check the paper source settings for printing faxes and paper size for the paper
sources in the following menus.
Settings > General Settings > Printer Settings > Paper Source Settings > Auto Select Settings
Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setting
For models with one paper source:
is
setting is applied when the paper size setting is set to A5. Check the following menu.
Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setting
Add Reception Information:
Prints reception information in the header of the received fax, even if the sender does not set the
header information. e reception information includes the received date and time, sender's ID,
reception ID (such as " #001"), and page number (such as "P1"). When Split Page Settings is enabled,
the split page number is also included.
2-Sided:
You can print multiple pages of received documents on both sides of the paper.
Print Start Timing:
Select options to start printing the received documents.
All Pages Received:
Aer
receiving all of the pages, printing starts from the
rst
page.
First Page Received: Starts printing when the
rst
page is received, and then prints in order as the
pages are received. If the printer cannot start printing, such as when it is printing other jobs, the printer
starts printing received pages as a batch when it is available.
Collation Stack:
Prints received documents from the last page (print in descending order) so that the printed
documents are stacked in the correct page order. When the printer is running low on memory, this
feature may not be available.
Print Suspend Time:
Saves documents received during the specied time period in the printer's memory without printing
them. At the time
specied
to restart printing, the documents are automatically printed.
is
feature
can be used for noise prevention at night or to prevent
condential
documents from being disclosed
while you are away. Before using this feature, make sure there is enough free memory.
Quiet Mode:
Reduces the noise the printer makes when printing faxes, however, print speed may be reduced.
User's Guide
Faxing
132
Report Settings
Select the menu on the control panel as described below.
Settings > General Settings > Fax Settings > Report Settings
Fax Log Auto Print:
Prints the fax log automatically. Select On(Every 30) to print a log every time 30 fax jobs are
completed. Select On(Time) to print the log at a specied time. However, if the number of fax jobs
exceeds 30, the log is printed before the specied time.
Attach Fax image to report:
Prints a Transmission Report with an image of the rst page of the sent document. Select On(Large
Image) to print the upper part of the page without reducing. Select On(Small Image) to print the
entire page reducing it to t onto the report.
Report Format:
Select a format for fax reports. Select Detail to print with error codes.
Basic Settings
Select the menus on the control panel as described below.
Settings > General Settings > Fax Settings > Basic Settings
Fax Speed:
Select the fax transmission speed. We recommend selecting Slow(9,600bps) when a communication
error occurs frequently, when sending/receiving a fax to/from abroad, or when you are using an IP
(VoIP) phone service.
ECM:
Automatically corrects errors in the fax transmission (Error Correction Mode), mostly caused by
telephone line noise. If this is disabled, you cannot send or receive documents in color.
Dial Tone Detection:
Detects a dial tone before starting to dial. If the printer is connected to a PBX (Private Branch
Exchange) or digital phone line, the printer may fail to start dialing. In this situation, change the Line
Type setting to PBX. If this does not work, disable this feature. However, disabling this feature may
drop the rst digit of a fax number and send the fax to the wrong number.
Line Type:
Select the line type to which you have connected the printer. When using the printer in an environment
that uses extensions and requires an external access code, such as 0 and 9, to get an outside line, select
PBX and register the access code. Once you have registered the access code, enter # (hash) instead of
the access code when sending a fax to an outside fax number. For an environment that uses a DSL
modem or terminal adapter, setting to PBX is also recommended.
Header:
Enter your sender name and fax number.
ese
appear as a header on outgoing faxes. You can enter up
to 40 characters for your name, and up to 20 digits for your fax number.
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Faxing
133
Receive Mode:
Select the receive mode.
DRD:
If you have subscribed to a distinctive ring service from your telephone company, select the ring
pattern to be used for incoming faxes. e distinctive ring service, oered by many telephone
companies (the service name diers by company), allows you to have several phone numbers on one
phone line. Each number is assigned dierent ring pattern. You can use one number for voice calls and
another for fax calls. Depending on the region, this option may be On or O.
Rings to Answer:
Select the number of rings that must occur before the printer automatically receives a fax.
Remote Receive:
When you answer an incoming fax call on a phone connected to the printer, you can start receiving the
fax by entering the code using the phone.
Rejection Fax:
Select options to reject junk faxes.
Security Settings
Select the menus on the control panel as described below.
Settings > General Settings > Fax Settings > Security Settings
Direct Dialing Restrictions:
Enable this to disable the manual entry of recipient's fax numbers allowing the operator to select
recipients only from the contacts list or sent history. Select Enter Twice to require the operator to enter
the fax number again when the number was manually entered.
Conrm
Address List:
Displays a recipient conrmation screen before starting the transmission.
Backup Data Auto Clear:
To prepare for an unexpected power o due to an electricity failure or an incorrect operation, the
printer temporarily stores backup copies of sent and received documents in its memory. Enable this
option to automatically erase the backups when sending or receiving a document completes
successfully and the backups become unnecessary.
Clear Backup Data:
Erases all backup copies temporarily stored in the printer's memory. Run this before you give the
printer to someone else or dispose of it.
Menu Options for User Settings
Select the menus on the control panel as described below.
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Faxing
134
Settings > User Settings > Fax
e
settings made in this menu become your default settings for sending faxes. For explanations on the setting
items, see the Fax Settings in Fax mode.
Menu Options for Inbox
Tap on the home screen.
User's Guide
Faxing
135
Replacing Ink Cartridges and Other
Consumables
Checking the Status of the Remaining Ink and the
Maintenance Box
You can check the approximate ink levels and the approximate service life of the maintenance box from the control
panel or the computer.
Checking the Status of the Remaining Ink and the Maintenance Box
- Control Panel
Tap on the home screen.
Checking the Status of the Remaining Ink and the Maintenance Box
- Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
& “Windows Printer Driver” on page 163
Checking the Status of the Remaining Ink and the Maintenance Box
- Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3.
Click EPSON Status Monitor.
User's Guide
Replacing Ink Cartridges and Other Consumables
136
Ink Cartridge Codes
e
following are the codes for genuine Epson ink cartridges.
Icon BK: Black C: Cyan M: Magenta Y: Yellow
Padlock
35
35XL
*
35
35XL
*
35
35XL
*
35
35XL
*
* "XL" indicates a large cartridge.
For Australia and New Zealand
BK: Black C: Cyan M: Magenta Y: Yellow
802
802XL
*
802
802XL
*
802
802XL
*
802
802XL
*
* "XL" indicates a large cartridge.
Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of
non-genuine ink. e use of non-genuine ink may cause damage that is not covered by Epsons warranties, and
under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may
not be displayed.
Note:
Not all cartridges are available in all regions.
For users in Europe, visit the following website for information on Epson's ink cartridge yields.
http://www.epson.eu/pageyield
Related Information
& “Technical Support Web Site” on page 222
Ink Cartridge Handling Precautions
Read the following instructions before replacing ink cartridges.
Handling precautions
Store ink cartridges at normal room temperature and keep them away from direct sunlight.
Epson recommends using the ink cartridge before the date printed on the package.
For best results, use up ink cartridge within six months of opening the package.
For best results, store ink cartridge packages with their bottom down.
Aer bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at
least three hours before using it.
User's Guide
Replacing Ink Cartridges and Other Consumables
137
Do not open the ink cartridge package until you are ready to install it in the printer. e cartridge is vacuum
packed to maintain its reliability. If you leave a cartridge unpacked for a long time before using it, normal
printing may not be possible.
Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package.
You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or
you may not be able to print. Do not remove or tear the label on the cartridge; this can cause leakage.
Do not remove the transparent seal from the bottom of the cartridge; otherwise, the cartridge may become
unusable.
User's Guide
Replacing Ink Cartridges and Other Consumables
138
Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
Install all ink cartridges; otherwise you cannot print.
Do not replace ink cartridges with the power o. Do not move the print head by hand; otherwise, you may
damage the printer.
Do not turn o the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
Do not leave the printer with the ink cartridges removed or do not turn o the printer during cartridge
replacement.Otherwise, ink remaining in the print head nozzles will dry out and you may not be able to print.
If you need to remove an ink cartridge temporarily, make sure you protect the ink supply area from dirt and
dust. Store the ink cartridge in the same environment as the printer, with the ink supply port facing down or
sideways. Do not store ink cartridges with the ink supply port facing up. Because the ink supply port is
equipped with a valve designed to contain the release of excess ink, there is no need to supply your own covers
or plugs.
Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the
surrounding area when removing the cartridges.
is printer uses ink cartridges equipped with a green chip that monitors information such as the amount of
remaining ink for each cartridge.
is
means that even if the cartridge is removed from the printer before it is
expended, you can still use the cartridge aer reinserting it back into the printer. However, when reinserting a
cartridge, some ink may be consumed to guarantee printer performance.
For maximum ink eciency, only remove an ink cartridge when you are ready to replace it. Ink cartridges with
low ink status may not be used when reinserted.
To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve
remains in the cartridge when your printer indicates to replace the cartridge. e yields quoted for you do not
include this reserve.
Although the ink cartridges may contain recycled materials, this does not
aect
printer function or
performance.
Specications and appearance of the ink cartridge are subject to change without prior notice for improvement.
Do not disassemble or remodel the ink cartridge, otherwise you may not be able to print normally.
You cannot use the cartridges that came with the printer for the replacement.
Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
User's Guide
Replacing Ink Cartridges and Other Consumables
139
Ink consumption
To maintain optimum print head performance, some ink is consumed from all cartridges not only during
printing but also during maintenance operations such as ink cartridge replacement and print head cleaning.
When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the
paper type or print quality settings. is is because a mixture of color inks is used to create black.
e ink in the ink cartridges supplied with your printer is partly used during initial setup. In order to produce
high quality printouts, the print head in your printer will be fully charged with ink. is one-o process
consumes a quantity of ink and therefore these cartridges may print fewer pages compared to subsequent ink
cartridges.
Replacing Ink Cartridges
When a message is displayed prompting you to replace the ink cartridges, tap How To and then view the
animations displayed on the control panel to learn how to replace the ink cartridges.
If you need to replace the ink cartridges before they are expended, tap Maintenance > Ink Cartridge Replacement
on the home screen, and then follow the on-screen instructions. Tap How To for details.
Related Information
& “Ink Cartridge Codes” on page 137
& “Ink Cartridge Handling Precautions” on page 137
Maintenance Box Code
Epson recommends the use of a genuine Epson maintenance box.
e following is the code for the genuine Epson maintenance box.
T6715
Maintenance Box Handling Precautions
Read the following instructions before replacing the maintenance box.
Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and
printing.
Do not tilt the used maintenance box until aer it is sealed in the plastic bag; otherwise ink may leak.
Keep the maintenance box out of direct sunlight.
Do not replace the maintenance box during printing; otherwise, ink may leak.
Do not reuse a maintenance box which has been removed and le detached for a long period. Ink inside the box
will have solidied and no more ink can be absorbed.
Do not remove the maintenance box and its cover except when replacing the maintenance box; otherwise ink
may leak.
User's Guide
Replacing Ink Cartridges and Other Consumables
140
Replacing the Maintenance Box
In some print cycles a very small amount of surplus ink may be collected in the maintenance box. To prevent ink
leakage from the maintenance box, the printer is designed to stop printing when the absorbing capacity of the
maintenance box has reached its limit. Whether and how oen this is required will vary according to the number
of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs.
When a message is displayed prompting you to replace the maintenance box, refer to the animations displayed on
the control panel. e need for replacement of the box does not mean that your printer has ceased to operate in
accordance with its specications. e Epson warranty does not cover the cost of this replacement. It is a user-
serviceable part.
Note:
When it is full, you cannot print until the maintenance box is replaced to avoid ink leakage. However, you can perform
operations such as sending faxes and saving data to an external USB device.
Related Information
& “Maintenance Box Code” on page 140
&
“Maintenance Box Handling Precautions” on page 140
Temporarily Printing with Black Ink
When color ink is expended and black ink still remains, you can use the following settings to continue printing for
a short time using only black ink.
Type of paper: plain papers, Envelope
Color: Grayscale
Borderless: Not selected
EPSON Status Monitor 3: Enabled (for Windows only)
Because this feature is only available for approximately
ve
days, replace the expended ink cartridge as soon as
possible.
Note:
If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
e available period varies depending on the usage conditions.
User's Guide
Replacing Ink Cartridges and Other Consumables
141
Temporarily Printing with Black Ink - Windows
1. When the following window is displayed, cancel printing.
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
2. Access the printer driver window.
3.
Clear Borderless on the Main tab.
4. Select plain papers or Envelope as the Paper Type setting on the Main tab.
5. Select Grayscale.
6.
Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.
8. Click Print in Black in the window displayed.
User's Guide
Replacing Ink Cartridges and Other Consumables
142
Related Information
& “Loading Paper in the Paper Cassette” on page 45
& “Printing Basics - Windows” on page 61
Temporarily Printing with Black Ink - Mac OS X
Note:
To use this feature through a network, connect with Bonjour.
1. Click the printer icon in the Dock.
2. Cancel the job.
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
3. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver).
4. Select On as the Permit temporary black printing setting.
5. Access the print dialog.
6. Select Print Settings from the pop-up menu.
7. Select any paper size except for a borderless size as the Paper Size setting.
8. Select plain papers or Envelope as the Media Type setting.
9. Select Grayscale.
10. Set the other items as necessary.
11. Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 45
& “Printing Basics - Mac OS X” on page 63
Conserving Black Ink when the Black Ink Is Low (for
Windows Only)
When black ink is running low and there is enough color ink remaining, you can use a mixture of color inks to
create black. You can continue printing while preparing a replacement black ink cartridge.
is feature is only available when you select the following settings in the printer driver.
Paper Type: plain papers
Quality: Standard
User's Guide
Replacing Ink Cartridges and Other Consumables
143
EPSON Status Monitor 3: Enabled
Note:
If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
Composite black looks slightly dierent from pure black. In addition, the print speed is reduced.
To maintain the quality of the print head, black ink is also consumed.
Options Description
Yes Select to use a mixture of color inks to create black. This window is displayed the next time
you print a similar job.
No Select to continue using the remaining black ink. This window is displayed the next time
you print a similar job.
Disable this feature Select to continue using the remaining black ink. This window is not displayed until you
replace the black ink cartridge and it runs low again.
User's Guide
Replacing Ink Cartridges and Other Consumables
144
Maintaining the Printer
Checking and Cleaning the Print Head
If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When
print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are
clogged, clean the print head.
c
Important:
Do not open the scanner unit or turn o the printer during head cleaning. If the head cleaning is incomplete, you
may not be able to print.
Because print head cleaning uses some ink, clean the print head only if quality declines.
When ink is low, you may not be able to clean the print head. Replace the ink cartridge rst.
If print quality has not improved aer repeating nozzle check and head cleaning about four times, wait for at
least six hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary.
We recommend to turn o the printer. If print quality has still not improved, contact Epson support.
To prevent the print head from drying out, do not unplug the printer while the power is on.
Checking and Cleaning the Print Head - Control Panel
1.
Load A4-size plain paper in the printer.
If your printer has two paper cassettes, load paper in paper cassette 1.
2.
Tap Maintenance on the home screen.
3. Tap Print Head Nozzle Check.
4. Follow the on-screen instructions to print the nozzle check pattern.
5. Examine the printed pattern. If there are broken lines or missing segments as shown in the "NG" pattern, the
print head nozzles may be clogged. Go to the next step. If you cannot see any broken lines or missing segments
as in the following "OK" pattern, the nozzles are not clogged. Tap
to close the nozzle check feature.
6. Tap , and then follow the on-screen instructions to clean the print head.
User's Guide
Maintaining the Printer
145
7. When cleaning is nished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until
all lines are printed completely.
Related Information
& “Loading Paper in the Paper Cassette” on page 45
Checking and Cleaning the Print Head - Windows
1. Load A4-size plain paper in the printer.
If your printer has two paper cassettes, load paper in paper cassette 1.
2. Access the printer driver window.
3. Click Nozzle Check on the Maintenance tab.
4. Follow the on-screen instructions.
Related Information
& “Loading Paper in the Paper Cassette” on page 45
& “Windows Printer Driver” on page 163
Checking and Cleaning the Print Head - Mac OS X
1. Load A4-size plain paper in the printer.
If your printer has two paper cassettes, load paper in paper cassette 1.
2.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
3. Click Options & Supplies > Utility > Open Printer Utility.
4.
Click Nozzle Check.
5. Follow the on-screen instructions.
Related Information
& “Loading Paper in the Paper Cassette” on page 45
Aligning the Print Head
If you notice a misalignment of vertical lines or blurred images, align the print head.
User's Guide
Maintaining the Printer
146
Aligning the Print Head - Control Panel
1. Load A4-size plain paper in the printer.
If your printer has two paper cassettes, load paper in paper cassette 1.
2. Tap Maintenance on the home screen.
3. Tap Print Head Alignment.
4. Select one of the alignment menus.
Ruled Line Alignment: Select this if vertical lines look misaligned.
Vertical Alignment: Select this if your printouts look blurry.
Horizontal Alignment: Select this if you see horizontal banding at regular intervals.
If the color selection screen is displayed, select Color or B&W according to the print settings.
5. Follow the on-screen instructions to print a pattern for alignment, and then align the print head.
Ruled Line Alignment: Find and enter the number for the pattern that has the least misaligned vertical line.
Vertical Alignment: Find and enter the number for the most solid pattern in each group.
User's Guide
Maintaining the Printer
147
Horizontal Alignment: Find and enter the number for the least separated and overlapping pattern.
Related Information
& “Loading Paper in the Paper Cassette” on page 45
Cleaning the Paper Path for Ink Smears
When the printouts are smeared or scued, clean the roller inside.
c
Important:
Do not use tissue paper to clean the inside of the printer.
e
print head nozzles may be clogged with lint.
1. Load A4-size plain paper in the printer.
2. Tap Maintenance on the home screen.
3. Tap Paper Guide Cleaning.
4. Follow the on-screen instructions to clean the paper path.
Note:
Repeat this procedure until the paper is not smeared with ink. If your printer has two paper cassettes and the printouts
are still smeared or scued, clean the other paper source.
Related Information
& “Loading Paper in the Paper Cassette” on page 45
Cleaning the ADF
When the copied or scanned images from the ADF are smeared or the originals do not feed in the ADF correctly,
clean the ADF.
c
Important:
Never use alcohol or thinner to clean the printer.
ese
chemicals can damage the printer.
User's Guide
Maintaining the Printer
148
1. Open the ADF cover.
2. Use a so, moist cloth to clean the roller and the interior of the ADF.
c
Important:
Using a dry cloth may damage the surface of the roller. Use the ADF aer the roller has dried.
3.
Open the document cover.
User's Guide
Maintaining the Printer
149
4. Clean the part that is shown in the illustration.
c
Important:
If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of
glass cleaner and a so cloth to remove it. Wipe o all remaining liquid.
Do not press the glass surface too hard.
Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan
quality.
Cleaning the Scanner Glass
When the copies or scanned images are smeared, clean the scanner glass.
!
Caution:
Be careful not to trap your hand or
ngers
when opening or closing the document cover. Otherwise you may be
injured.
c
Important:
Never use alcohol or thinner to clean the printer. ese chemicals can damage the printer.
User's Guide
Maintaining the Printer
150
1. Open the document cover.
2. Use a
so,
dry, clean cloth to clean the surface of the scanner glass.
c
Important:
If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of
glass cleaner and a so cloth to remove it. Wipe o all remaining liquid.
Do not press the glass surface too hard.
Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan
quality.
Saving Power
e
printer enters sleep mode or turns
o
automatically if no operations are performed for a set period. You can
adjust the time before power management is applied. Any increase will aect the product's energy eciency. Please
consider the environment before making any change.
Depending on the location of purchase, the printer may have a feature that turns it o automatically if it is not
connected to the network for 30 minutes.
Saving Power - Control Panel
1. Tap Settings on the home screen.
2. Tap General Settings > Basic Settings.
3. Do one of the following.
Select Sleep Timer or Power O Settings > Power O If Inactive or Power O If Disconnected, and then
make settings.
Select Sleep Timer or Power O Timer, and then make settings.
User's Guide
Maintaining the Printer
151
Note:
Your product may have the Power O Settings or Power O Timer feature depending on the location of purchase.
User's Guide
Maintaining the Printer
152
Menu Options for Settings
Tap Settings on the home screen of the printer to make various settings.
Menu Options for General Settings
Select the menus on the control panel as described below.
Settings > General Settings
Basic Settings
Select the menus on the control panel as described below.
Settings > General Settings > Basic Settings
LCD Brightness:
Adjust the brightness of the LCD screen.
Sound:
Adjust the volume and select the type of the sound.
Sleep Timer:
Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not
performed any operations.
e
LCD screen turns black when the setting time passes.
Power O Timer:
Your product may have this feature or the Power O Settings feature depending on the location of
purchase.
Select this setting to turn the printer o automatically when it is not used for a specied period of
time. You can adjust the time before power management is applied. Any increase will
aect
the
products energy eciency. Please consider the environment before making any change.
Power O Settings:
Your product may have this feature or the Power O Timer feature depending on the location of
purchase.
Power
O
If Inactive
Select this setting to turn the printer
o
automatically if it is not used for a
specied
period of
time. Any increase will
aect
the product’s energy
eciency.
Please consider the environment
before making any change.
Power
O
If Disconnected
Select this setting to turn the printer
o
aer
30 minutes when all network ports including the
LINE port are disconnected. is feature may not be available depending on your region.
User's Guide
Menu Options for Settings
153
Date/Time Settings:
Date/Time
Enter the current date and time.
Daylight Saving Time
Select the summer time setting that applies to your area.
Time Die re nce
Enter the time dierence between your local time and UTC (Coordinated Universal Time).
Country/Region:
Select the country or region in which you are using your printer. If you change the country or region,
your fax settings return to their defaults and you must select them again.
Language:
Select the language used on the LCD screen.
Wall Paper:
Change the background color of the LCD screen.
Operation Time Out:
Select On to return to the initial screen when no operations have been performed for the
specied
time.
Keyboard:
Change the layout of the keyboard on the LCD screen.
Related Information
& “Saving Power - Control Panel” on page 151
& “Entering Characters” on page 20
Printer Settings
Select the menus on the control panel as described below.
Settings > General Settings > Printer Settings
Paper Source Settings:
Paper Setting:
Select the paper size and paper type you loaded in the paper source. You can make Favorite
Paper Settings in paper size and paper type.
A4/Letter Auto Switching:
Select On to feed paper from the paper source set as A4 size when there is no paper source set
as Letter, or feed from the paper source set as Letter size when there is no paper source set as
A4.
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Menu Options for Settings
154
Auto Select Settings
is
feature is available for models with two paper sources only.
Select On for any of following settings to automatically print on paper from any source
containing paper that matches your paper settings.
Copy
Fax
Other
Error Notice:
Select On to display an error message when the selected paper size or type does not match the
loaded paper.
Paper Setup Auto Display:
Select On to display the Paper Setting screen when loading paper in the paper source. If you
disable this feature, you cannot print from an iPhone or iPad using AirPrint.
Universal Print Settings:
ese print settings are applied when you print by an external device without using the printer driver.
Top Oset:
Adjust the top margin of the paper.
Left Oset:
Adjust the le margin of the paper.
Top Oset in Back:
Adjust the top margin for the back of the page when performing 2-sided printing.
Left Oset in Back:
Adjust the le margin for the back margin of the page when performing 2-sided printing.
Check Paper Width:
Select On to check the paper width before printing. is prevents printing beyond the edges of
the paper when the paper size setting are incorrect, but may reduce the printing speed.
Skip Blank Page:
Skips blank pages in the print data automatically.
Auto Error Solver:
Select an action to perform when a 2-sided printing error or a memory full error occurs.
On
Displays a warning and prints in single-sided mode when a 2-sided printing error occurs, or prints
only what the printer could process when a memory full error occurs.
O
Displays an error message and cancels printing.
User's Guide
Menu Options for Settings
155
Memory Device Interface:
Memory Device:
Select Enable to allow the printer to access an inserted memory device. If Disable is selected, you
cannot save data to the memory device with the printer. is prevents condential documents
from being removed illegally.
File Sharing:
Select whether to give write access to the memory device from a USB-connected computer or a
network-connected computer.
Thick Paper:
Select On to prevent ink from smearing on your printouts, however, this may lower the print speed.
Quiet Mode:
Select On to reduce noise during printing, however, this may lower the print speed. Depending on
the paper type and print quality settings you selected, there may be no
dierence
in the printer's noise
level.
Ink Drying Time:
Select the ink drying time you want to use when performing 2-sided printing. e printer prints the
other side aer printing one side. If your printout is smeared, increase the time setting.
Bidirectional:
Select On to change the print direction; Prints while the print head moves to the le and to the right.
If vertical or horizontal ruled lines on your printout look blurred or misaligned, disabling this feature
may solve the problem; however, doing so may reduce print speed.
PC Connection via USB:
Select Enable to allow a computer to access the printer when connected by USB. When Disable is
selected, printing and scanning that is not sent over a network connection is restricted.
Related Information
& “Loading Paper” on page 42
Network Settings
Select the menus on the control panel as described below.
Settings > General Settings > Network Settings
Wi-Fi Setup:
Set up or change wireless network settings. Choose the connection method from the following and then
follow the instructions on the LCD panel.
Wi-Fi(Recommended)
Wi -F i Di rec t
User's Guide
Menu Options for Settings
156
Wired LAN Setup:
Set up or change a network connection that uses a LAN cable and router. When this is being used, Wi-
Fi connections are disabled.
Network Status:
Displays or prints the current network settings.
Connection Check:
Checks the current network connection and prints a report. If there are any problems with the
connection, see the report to solve the problem.
Advanced:
Make the following detailed settings.
Device Name
TCP/IP
Proxy Server
Email Server
IPv6 Address
MS Network Sharing
Link Speed & Duplex
Related Information
& “Making Wi-Fi Settings Manually” on page 27
& “Making Wi-Fi Settings by Push Button Setup (WPS)” on page 28
& “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 29
& “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 30
& “Printing a Network Status Sheet” on page 37
& Checking the Network Connection Status” on page 32
& Changing the Network Connection to Ethernet from the Control Panel” on page 40
& “Making Advanced Network Settings” on page 31
Web Service Settings
Select the menus on the control panel as described below.
Settings > General Settings > Web Service Settings
Epson Connect Services:
Displays whether the printer is registered and connected to Epson Connect.
You can register to the service by tapping Register and follow the instructions.
When you have registered, you can change the following settings.
Suspend/Resume
Unregister
User's Guide
Menu Options for Settings
157
For details, see the following web site.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Google Cloud Print Services:
Displays whether the printer is registered and connected to Google Cloud Print services.
When you have registered, you can change the following settings.
Enable/Disable
Unregister
For details on registering to Google Cloud Print services, see the following web site.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Related Information
& Epson Connect Service” on page 161
Menu Options for Supply Status
Select the menu on the control panel as described below.
Settings > Supply Status
Displays the approximate level of the ink and service life of the maintenance box.
When the ! mark is displayed, ink is running low or the maintenance box is nearly full. When the X mark is
displayed, you need to replace the item as ink is expended or the maintenance box is full.
Menu Options for Maintenance
Select the menus on the control panel as described below.
Settings > Maintenance
Print Head Nozzle Check:
Select this feature to check if the print head nozzles are clogged. e printer prints a nozzle check
pattern.
Print Head Cleaning:
Select this feature to clean clogged nozzles in the print head.
Print Head Alignment:
Use this feature to adjust the print head to improve print quality.
Ruled Line Alignment
Select this feature to align vertical lines.
User's Guide
Menu Options for Settings
158
Vertical Alignment
Select this feature if your printouts look blurry or text and lines are misaligned.
Horizontal Alignment
Select this feature if horizontal banding appears at regular intervals in your printouts.
Ink Cartridge Replacement:
Use this feature to replace the ink cartridges before the ink is expended.
Paper Guide Cleaning:
Select this feature if there are ink stains on the internal rollers.
e
printer feeds paper to clean the
internal rollers.
Related Information
& “Checking and Cleaning the Print Head” on page 145
& “Aligning the Print Head” on page 146
& “Replacing Ink Cartridges” on page 140
& “Cleaning the Paper Path for Ink Smears” on page 148
Menu Options for Print Status Sheet
Select the menus on the control panel as described below.
Settings > Print Status Sheet
Conguration
Status Sheet:
Print information sheets showing the current printer status and settings.
Supply Status Sheet:
Print information sheets showing the status of consumables.
Usage History Sheet:
Print information sheets showing the usage history of the printer.
Menu Options for Print Counter
Select the menus on the control panel as described below.
Settings > Print Counter
Displays the total number of prints, B&W prints, and color prints from the time you purchased the printer. Tap
Print Sheet when you want to print the result.
User's Guide
Menu Options for Settings
159
Menu Options for User Settings
Select the menus on the control panel as described below.
Settings > User Settings
You can change the default settings of the following menus.
Copy
Scan to Network Folder/FTP
Scan to Email
Scan to Computer(WSD)
Scan to Memory Device
Scan to Cloud
Fax
Menu Options for Restore Default Settings
Select the menus on the control panel as described below.
Settings > Restore Default Settings
Resets the following menus to their defaults.
Network Settings
Copy Settings
Scan Settings
Fax Settings
Clear All Data and Settings
Menu Options for Firmware Update
Select the menus on the control panel as described below.
Settings > Firmware Update
Update:
Check if the latest version of the
rmware
has been uploaded to the network server. If an update is
available, you can select whether or not to start updating.
Notication:
Select On to receive a notication if a rmware update is available.
User's Guide
Menu Options for Settings
160
Network Service and Software
Information
is section introduces the network services and soware products available for your printer from the Epson
website or the supplied soware disc.
Epson Connect Service
By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or
laptop, anytime and practically anywhere.
e features available on the Internet are as follows.
Email Print Epson iPrint remote print Scan to Cloud Remote Print Driver
✓✓✓✓
See the Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Web Cong
Web
Cong
is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or
smart device. You can conrm the printer status or change the network service and printer settings. To use the
Web Cong, connect the printer and the computer or device to the same network.
Note:
e following browsers are supported.
OS Browser
Windows XP SP3 or later
Internet Explorer 8 or later, Firefox
*
, Chrome
*
Mac OS X v10.6.8 or later
Safari
*
, Firefox
*
, Chrome
*
iOS
*
Safari
*
Android 2.3 or later Default browser
Chrome OS
*
Default browser
*Use the latest version.
User's Guide
Network Service and Software Information
161
Running Web Cong on a Web Browser
1. Check the printer's IP address.
Tap the network icon on the printer's home screen, and then tap the active connection method to
conrm
the
printer's IP address.
Note:
You can also check the IP address by printing the network connection report.
2.
Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
Format:
IPv4: http://the printer's IP address/
IPv6: http://[the printer's IP address]/
Examples:
IPv4: http://192.168.100.201/
IPv6: http://[2001:db8::1000:1]/
Note:
Using the smart device, you can also run Web Cong from the maintenance screen of Epson iPrint.
Related Information
& “Using Epson iPrint” on page 80
& Printing a Network Connection Report” on page 33
Running Web
Cong
on Windows
When connecting a computer to the printer using WSD, follow the steps below to run Web Cong.
1. Access the devices and printers screen in Windows.
Win dows 1 0
Right-click the start button or press and hold it, and then select Control Panel > Vi e w d e v i c e s a n d pr i n te r s
in Hardware and Sound.
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi e w d e v i c e s an d pri n te r s in Hardware and Sound (or
Hardware).
Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vi e w d e v i c e s an d p ri n ter s in Hardware and Sound.
Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound.
2. Right-click on your printer and select Properties.
3.
Select the Web S er vi ce tab and click the URL.
User's Guide
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162
Running Web Cong on Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies> Show Printer Webpage.
Windows Printer Driver
e printer driver controls the printer according to the commands from an application. Making settings on the
printer driver provides the best printing results. You can also check the status of the printer or keep it in top
operating condition using the printer driver utility.
Note:
You can change the language of the printer driver. Select the language you want to use from the Language setting on the
Maintenance tab.
Accessing the printer driver from applications
To make settings that apply only to the application you are using, access from that application.
Select Print or Print Setup from the File menu. Select your printer, and then click Preferences or Properties.
Note:
Operations dier depending on the application. See the application's help for details.
Accessing the printer driver from the control panel
To make settings that apply to all of the applications, access from the control panel.
Wi nd ows 1 0
Right-click the start button or press and hold it, and then select Control Panel > Vi e w d e v i c e s a n d pr i n te r s in
Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi e w d e v i c e s and p rin te r s in Hardware and Sound. Right-click
on your printer, or press and hold it and then select Printing preferences.
Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vi e w d e v i c e s an d p ri n te r s in Hardware and Sound. Right-
click on your printer and select Printing preferences.
Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer
and select Select printing preferences.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right-
click on your printer and select Printing preferences.
Accessing the printer driver from the printer icon on the task bar
e printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.
If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one
displayed from the control panel. If you double-click this icon, you can check the status of the printer.
User's Guide
Network Service and Software Information
163
Note:
If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the
Maintenance tab, and then select Register the shortcut icon to the taskbar.
Starting the utility
Access the printer driver window. Click the Maintenance tab.
Restricting Settings for the Windows Printer Driver
You can lock some settings of the printer driver so that other users cannot change them.
Note:
Log on to your computer as an administrator.
1. Open the Optional Settings tab in printer properties.
Win dows 1 0
Right-click the start button or press and hold it, and then select Control Panel > Vi e w d e v i c e s a n d pr i n te r s
in Hardware and Sound. Right-click on your printer, or press and hold it and then select Printer
properties. Click the Optional Settings tab.
Windows 8.1/Windows 8/Windows Server 2012R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi e w d e v i c e s an d pri n te r s in Hardware and Sound. Right-
click on your printer, or press and hold it and then select Printer properties. Click the Optional Settings
tab.
Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vi e w d e v i c e s an d p ri n ter s in Hardware and Sound.
Right-click on your printer, and then select Printer properties. Click the Optional Settings tab.
Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your
printer, and then select Properties. Click the Optional Settings tab.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes.
Right-click on your printer, and then select Properties. Click the Optional Settings tab.
2.
Click Driver Settings.
3. Select the feature that you want to restrict.
See the online help for explanations of the setting items.
4. Click OK.
Making Operation Settings for the Windows Printer Driver
You can make settings such as enabling EPSON Status Monitor 3.
1. Access the printer driver window.
2.
Click Extended Settings on the Maintenance tab.
User's Guide
Network Service and Software Information
164
3. Make the appropriate settings, and then click OK.
See the online help for explanations of the setting items.
Related Information
& “Windows Printer Driver” on page 163
Mac OS X Printer Driver
e printer driver controls the printer according to the commands from an application. Making settings on the
printer driver provides the best printing results. You can also check the status of the printer or keep it in top
operating condition using the printer driver utility.
Accessing the printer driver from applications
Click Page Setup or Print on the File menu of your application. If necessary, click Show Details (or
d
) to expand
the print window.
Note:
Depending on the application being used, Page Setup may not be displayed in the File menu, and the operations for
displaying the print screen may
dier.
See the application's help for details.
Starting the utility
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Utility > Open Printer Utility.
Making Operation Settings for the Mac OS X Printer Driver
Accessing the Operation Settings Window of the Mac OS X Printer Driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver).
Operation Settings of the Mac OS X Printer Driver
ick paper and envelopes: Prevents the ink from smearing when printing on thick paper. However, this may
reduce print speed.
Skip Blank Page: Avoids printing blank pages.
Quiet Mode: Reduces the noise the printer makes, however, may reduce print speed.
Permit temporary black printing: Prints only with black ink temporarily.
Output documents for ling: Feed the paper so that it is easy to le when printing landscape data or 2-sided
printing. Envelope printing is not supported.
Remove white borders: Removes unnecessary margins during borderless printing.
User's Guide
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165
High Speed Printing: Prints when the print head moves in both directions. e print speed is faster, but the
quality may decline.
Warning Notications: Allows the printer driver to display warning notications.
Establish bidirectional communication: Usually, this should be set to On. Select
O
when acquiring the printer
information is impossible because the printer is shared with Windows computers on a network or for any other
reason.
Epson Scan 2 (Scanner Driver)
Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast,
and quality of the scanned image.
Note:
You can also start Epson Scan 2 from a TWAIN-compliant scanning application.
Starting on Windows
Note:
For Windows Server operating systems, you need to install the Desktop Experience feature.
Wi nd ows 1 0
Click the start button, and then select EPSON > Epson Scan 2.
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003
R2/Windows Server 2003
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2.
Starting on Mac OS X
Note:
Epson Scan 2 does not support the Mac OS X fast user switching feature. Turn o fast user switching.
Select Go > Applications > Epson Soware > Epson Scan 2.
Related Information
& “Installing Applications” on page 171
Epson Event Manager
Epson Event Manager is an application that allows you to manage scanning from the control panel and save images
to a computer. You can add your own settings as presets, such as the document type, the save folder location, and
the image format. See the application's help for details.
Note:
Windows Server operating systems are not supported.
User's Guide
Network Service and Software Information
166
Starting on Windows
Wi nd ows 1 0
Click the start button, and then select Epson Soware > Event Manager.
Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
Wi nd ows 7/Win dow s Vi st a / Wi nd ows X P
Click the start button, and then select All Programs or Programs > Epson Soware > Event Manager.
Starting on Mac OS X
Select Go > Applications > Epson
Soware
> Event Manager.
Related Information
& “Installing Applications” on page 171
PC-FAX Driver (Fax Driver)
PC-FAX driver is an application that allows you to send a document created on a separate application as a fax
directly from the computer. PC-FAX driver is installed when you install FAX Utility. See the application's help for
details.
Note:
Windows Server operating systems are not supported.
e operation diers depending on the application you used to create the document. See the application's help for details.
Accessing from Windows
In the application, select Print or Print Setup from the File menu. Select your printer (FAX), and then click
Preferences or Properties.
Accessing from Mac OS X
In the application, select Print from the File menu. Select your printer (FAX) as the Printer setting, and then select
Fax Settings or Recipient Settings from the pop-up menu.
Related Information
& “FAX Utility” on page 167
FAX Utility
FAX Utility is an application that allows you to congure various settings for sending faxes from a computer. You
can create or edit the contacts list to be used when sending a fax, congure to save received faxes in PDF format on
the computer, and so on. See the application's help for details.
Note:
Windows Server operating systems are not supported.
Make sure you have installed the printer driver before installing FAX Utility.
User's Guide
Network Service and Software Information
167
Starting on Windows
Wi nd ows 1 0
Click the start button, and select Epson Soware > FAX Utility.
Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
Wi nd ows 7/Win dow s Vi st a / Wi nd ows X P
Click the start button, and select All Programs (or Programs) > Epson Soware > FAX Utility.
Starting on Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer (FAX). Click Options & Supplies > Utility > Open Printer Utility.
Related Information
& “Installing Applications” on page 171
Epson Easy Photo Print
Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can
preview the photo image and adjust the images or position. You can also print photos with a frame. See the
application's help for details.
Note:
Windows Server operating systems are not supported.
To use this application, the printer driver needs to be installed.
Starting on Windows
Wi nd ows 1 0
Click the start button, and then select Epson Soware > Epson Easy Photo Print.
Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
Wi nd ows 7/Win dow s Vi st a / Wi nd ows X P
Click the start button, and then select All Programs or Programs > Epson Soware > Epson Easy Photo
Print.
Starting on Mac OS X
Select Go > Applications > Epson Soware > Epson Easy Photo Print.
Related Information
& “Installing Applications” on page 171
User's Guide
Network Service and Software Information
168
EPSON Software Updater
EPSON
Soware
Updater is an application that checks for new or updated
soware
on the internet and installs it.
You can also update the printer's rmware and manual.
Note:
Windows Server operating systems are not supported.
Starting on Windows
Wi nd ows 1 0
Click the start button, and then select Epson Soware > EPSON Soware Updater.
Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
Wi nd ows 7/Win dow s Vi st a / Wi nd ows X P
Click the start button, and then select All Programs (or Programs) > Epson
Soware
> EPSON
Soware
Updater.
Note:
You can also start EPSON Soware Updater by clicking the printer icon on the task bar on the desktop, and then selecting
Soware Update.
Starting on Mac OS X
Select Go > Applications > Epson Soware > EPSON Soware Updater.
Related Information
& “Installing Applications” on page 171
EpsonNet Cong
EpsonNet Cong is an application that allows you to set the network interface addresses and protocols. See the
operations guide for EpsonNet Cong or the application's help for more details.
Starting on Windows
Wi nd ows 1 0
Click the start button, and then select EpsonNet > EpsonNet Cong.
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003
R2/Windows Server 2003
Click the start button, and select All Programs (or Programs) > EpsonNet > EpsonNet
Cong
V4 > EpsonNet
Cong.
Starting on Mac OS X
Select Go > Applications > Epson Soware > EpsonNet > EpsonNet Cong V4 > EpsonNet Cong.
User's Guide
Network Service and Software Information
169
Related Information
& “Installing Applications” on page 171
Uninstalling Applications
Log in to your computer as an administrator. Enter the administrator password if the computer prompts you.
Uninstalling Applications - Windows
1. Press the
P
button to turn o the printer.
2. Quit all running applications.
3. Open Control Panel:
Win dows 1 0
Right-click the start button or press and hold it, and then select Control Panel.
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel.
Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button and select Control Panel.
4. Open Uninstall a program (or Add or Remove Programs):
Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2012 R2/Windows
Server 2012/Windows Server 2008 R2/Windows Server 2008
Select Uninstall a program in Programs.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Add or Remove Programs.
5. Select the application you want to uninstall.
6. Uninstall the applications:
Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2012 R2/Windows
Server 2012/Windows Server 2008 R2/Windows Server 2008
Click Uninstall/Change or Uninstall.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Change/Remove or Remove.
Note:
If the User Account Control window is displayed, click Continue.
7. Follow the on-screen instructions.
User's Guide
Network Service and Software Information
170
Uninstalling Applications - Mac OS X
1. Download the Uninstaller using EPSON Soware Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2. Press the
P
button to turn o the printer.
3. To uninstall the printer driver or PC-FAX driver, select System Preferences from the
menu > Printers &
Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list.
4. Quit all running applications.
5. Select Go > Applications > Epson Soware > Uninstaller.
6. Select the application you want to uninstall, and then click Uninstall.
c
Important:
e Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet
printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer
driver again.
Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson
Soware
, select the application you want to uninstall,
and then drag it to the trash icon.
Related Information
&
“EPSON
Soware
Updater” on page 169
Installing Applications
Connect your computer to the network and install the latest version of applications from the website.
Note:
Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
When reinstalling an application, you need to uninstall it rst.
1. Quit all running applications.
2. When installing the printer driver or Epson Scan 2, disconnect the printer and the computer temporarily.
Note:
Do not connect the printer and the computer until you are instructed to do so.
3. Install the applications by following the instructions on the website below.
http://epson.sn
User's Guide
Network Service and Software Information
171
Note:
If you are using a Windows computer and you cannot download applications from the website, install them from the
soware
disc that came with the printer.
Updating Applications and Firmware
You may be able to clear certain problems and improve or add functions by updating the applications and the
rmware. Make sure you use the latest version of the applications and rmware.
1. Make sure that the printer and the computer are connected, and the computer is connected to the internet.
2. Start EPSON Soware Updater, and update the applications or the rmware.
c
Important:
Do not turn
o
or unplug the printer until the update is complete; otherwise, the printer may malfunction.
Note:
If you cannot nd the application you want to update in the list, you cannot update using the EPSON Soware
Updater. Check for the latest versions of the applications from your local Epson website.
http://www.epson.com
Related Information
& “EPSON
Soware
Updater” on page 169
Updating the Printer's Firmware using the Control Panel
If the printer is connected to the Internet, you can update the printer's rmware using the control panel. You can
also set the printer to regularly check for rmware updates and notify you if any are available.
1.
Tap Settings on the home screen.
2. Tap Firmware Update > Update.
Note:
Tap
Notication
> On to set the printer to regularly check for available
rmware
updates.
3. Check the message displayed on the screen and tap Start Checking.
e printer starts searching for available updates.
User's Guide
Network Service and Software Information
172
4. If a message is displayed on the LCD screen informing you that a rmware update is available, follow the on-
screen instructions to start the update.
c
Important:
Do not turn o or unplug the printer until the update is complete; otherwise, the printer may malfunction.
If the rmware update is not completed or is unsuccessful, the printer does not start up normally and
"Recovery Mode" is displayed on the LCD screen the next time the printer is turned on. In this situation, you
need to update the rmware again using a computer. Connect the printer to the computer with a USB cable.
While "Recovery Mode" is displayed on the printer, you cannot update the rmware over a network
connection. On the computer, access your local Epson website, and then download the latest printer
rmware. See the instructions on the website for the next steps.
User's Guide
Network Service and Software Information
173
Solving Problems
Checking the Printer Status
Checking Messages on the LCD Screen
If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to
solve the problem.
Error Messages Solutions
Printer Error
Turn on the printer again. See your
documentation for more details.
Remove any paper or protective material in the printer. If the error
message is still displayed, contact Epson support.
Paper out in XX. Load paper, and then insert the paper cassette all the way.
You need to replace the following ink
cartridge(s).
To ensure you receive premium print quality and to help protect your
print head, a variable ink safety reserve remains in the cartridge when
your printer indicates it is time to replace the cartridge. Replace the
cartridge when you are prompted to do so.
Paper Conguration is disabled. Some features
may not be available. For details, see your
documentation.
If Paper Setup Auto Display is disabled, you cannot use AirPrint.
No dial tone is detected.
This problem might be resolved by selecting Settings > General
Settings > Fax Settings > Basic Settings > Line Type and then
selecting PBX. If your phone system requires an external access code to
get an outside line, set the access code after selecting PBX. Use # (hash)
instead of the actual access code when entering an outside fax number.
This makes connection more secure.
If the error message is still displayed, set the Dial Tone Detection
settings to disabled. However, disabling this feature may drop the
rst
digit of a fax number and send the fax to the wrong number.
The combination of the IP address and the
subnet mask are invalid. See your
documentation for more details.
Enter the correct IP address or default gateway. Contact the person who
setup the network for assistance.
To use cloud services, update the root certicate
from the Epson Web
Cong
utility.
Run Web Cong, and then update the root certicate.
Check that the printer driver is installed on the
computer and that the port settings for the
printer are correct.
Make sure the printer port is selected correctly in Property > Port from
the Printer menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a
network connection.
Check that the printer driver is installed on the
computer and that the USB port settings for the
printer are correct.
User's Guide
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174
Error Messages Solutions
Recovery Mode The printer has started in recovery mode because the rmware update
failed. Follow the steps below to try to update the
rmware
again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the rmware over a network
connection.)
2. Visit your local Epson website for further instructions.
Related Information
& Contacting Epson Support” on page 222
& “Installing Applications” on page 171
& “Updating Applications and Firmware” on page 172
Checking the Printer Status - Windows
1. Access the printer driver window.
2.
Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
You can check the printer status, ink levels, and error status.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
& “Windows Printer Driver” on page 163
Checking the Printer Status - Mac OS X
1.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
You can check the printer status, ink levels, and error status.
Checking the Software Status
You may be able to clear the problem by updating the
soware
to the latest version. To check the
soware
status,
use the
soware
update tool.
Related Information
& “EPSON Soware Updater” on page 169
User's Guide
Solving Problems
175
& “Updating Applications and Firmware” on page 172
Removing Jammed Paper
Follow the on-screen instructions on the printer's control panel to locate and remove the jammed paper including
any torn pieces.
e
LCD screen displays an animation that shows you how to remove jammed paper.
!
Caution:
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it
could cause an injury. Be careful not to touch the protruding parts to avoid injury.
c
Important:
Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
Note:
WF-4720 Series:
If the paper jam error has not been cleared, torn pieces of the jammed paper may remain inside the rear cover. Open the rear
cover, and then remove the jammed paper.
Paper Does Not Feed Correctly
Check the following points, and then take the appropriate actions to solve the problem.
Place the printer on a at surface and operate in the recommended environmental conditions.
Use paper supported by this printer.
Follow the paper handling precautions.
Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line indicated by the triangle symbol on the edge guide.
Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the
printer.
Related Information
& Environmental Specications on page 213
User's Guide
Solving Problems
176
& “Paper Handling Precautions” on page 42
& “Available Paper and Capacities” on page 43
& “List of Paper Type” on page 44
Paper Jams
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Related Information
& “Removing Jammed Paper” on page 176
& “Loading Paper in the Paper Cassette” on page 45
Paper Feeds at a Slant
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Related Information
& “Loading Paper in the Paper Cassette” on page 45
Several Sheets of Paper are Fed at a Time
When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded
in the printer before you reload the paper.
Original Does Not Feed in the ADF
Use originals supported by the ADF.
Load originals in the correct direction, and slide the ADF edge guides against the edges of the originals.
Clean the inside of the ADF.
User's Guide
Solving Problems
177
Do not load originals above the line indicated by the triangle symbol on the ADF.
Check that the ADF icon is on at the bottom of the screen. If it is
o,
place the originals again.
Related Information
& “Available Originals for the ADF” on page 49
& “Placing Originals on the ADF” on page 49
& “Cleaning the ADF” on page 148
Power and Control Panel Problems
Power Does Not Turn On
Make sure the power cord is securely plugged in.
Hold down the
P
button for a little longer.
Power Does Not Turn
O
Hold down the
P
button for a little longer. If you still cannot turn o the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it o by pressing the
P
button.
Power Turns
O
Automatically
Tap Settings > General Settings > Basic Settings > Power
O
Settings, and then disable the Power
O
If
Inactive and Power O If Disconnected settings.
Tap Settings > General Settings > Basic Settings, and then disable the Power O Timer Setting.
User's Guide
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178
Note:
Your product may have the Power O Settings or Power O Timer feature depending on the location of purchase.
LCD Screen Gets Dark
e printer is in sleep mode. Tap anywhere on the LCD screen to return it to its former state.
Touch Screen Does Not Respond
If you stick a protective label on the touchscreen, the optical touch screen may not respond.
Turn o the printer, and then wipe the screen using a so, dry cloth. If the screen is smeared, it may not
respond.
Cannot Print from a Computer
Checking the connection
Connect the USB cable securely to the printer and the computer.
If you are using a USB hub, try to connect the printer directly to the computer.
If you cannot print over a network, see the page that describes the network connection method from the
computer.
Checking the software and data
Install the printer driver.
If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
Checking the printer status from the computer (Windows)
Click Print Queue on the printer driver's Maintenance tab, and then check the following.
Check if there are any paused print jobs.
Cancel printing if necessary.
Make sure the printer is not
oine
or pending.
If the printer is oine or pending, clear the oine or pending setting from the Printer menu.
Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on
the menu item).
If the printer is not selected as the default printer, set it as the default printer.
Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a network connection.
Checking the printer status from the computer (Mac OS X)
Make sure the printer status is not Pause.
User's Guide
Solving Problems
179
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
Related Information
& Connecting to a Computer” on page 24
& “Installing Applications” on page 171
& Canceling Printing” on page 84
When You Cannot Make Network Settings
Tur n
o
the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; access point, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the access point to help with radio wave communication, and then try to
make network settings again.
Tap Settings > General Settings > Network Settings > Connection Check, and then print the network
connection report. If an error has occurred, check the network connection report and then follow the printed
solutions.
Related Information
& Printing a Network Connection Report” on page 33
& Messages and Solutions on the Network Connection Report” on page 34
Cannot Connect from Devices Even Though Network Settings are
No Problems
If you cannot connect from the computer or smart device to the printer even though the network connection
report does not show any problems, see the following.
When you are using multiple access points at the same time, you may not be able to use the printer from the
computer or smart device depending on the settings of the access points. Connect the computer or smart device
to the same access point as the printer.
Disable the tethering function on the smart device if it is enabled.
User's Guide
Solving Problems
180
You may not be able to connect to the access point when the access point has multiple SSIDs and devices are
connected to
dierent
SSIDs on the same access point. Connect the computer or smart device to the same SSID
as the printer.
An access point that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If
you connect the computer or smart device to a 5 GHz SSID, you cannot connect to the printer because the
printer only supports communication over 2.4 GHz. Connect the computer or smart device to the same SSID as
the printer.
Most access points have a privacy separator feature that blocks communication between connected devices. If
you cannot communicate between the printer and the computer or smart device even if they are connected to
the same network, disable the privacy separator on the access point. See the manual provided with the access
point for details.
User's Guide
Solving Problems
181
Related Information
& “Checking the SSID Connected to the Printer” on page 182
& “Checking the SSID for the Computer” on page 182
Checking the SSID Connected to the Printer
Tap Settings > General Settings > Network Settings > Network Status. You can check the SSID for Wi-Fi and Wi-
Fi Direct from each menu.
Checking the SSID for the Computer
Windows
Click
in the task tray on the desktop. Check the name of the connected SSID from the list displayed.
User's Guide
Solving Problems
182
Mac OS X
Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is
indicated with a check mark.
Suddenly the Printer Cannot Print over a Network
Connection
Checking the network environment
When you have changed your access point or provider, try making network settings for the printer again.
Connect the computer or smart device to the same SSID as the printer.
Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; access point, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the access point to help with radio wave communication, and then try to
make network settings again.
Checking the computer
In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.
Check if there are any paused print jobs.
Cancel printing if necessary.
Make sure the printer is not
oine
or pending.
If the printer is oine or pending, clear the oine or pending setting from the Printer menu.
Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on
the menu item).
If the printer is not selected as the default printer, set it as the default printer.
Check if the selected port is correct in Printer Properties > Port.
Checking the network connection report
Tap Settings > General Settings > Network Settings > Connection Check, and then print the network connection
report. If the report shows that the network connection failed, check the network connection report and then
follow the printed solutions.
User's Guide
Solving Problems
183
Checking the network connection of the computer
Try accessing any website from your computer to make sure that your computer's network settings are correct. If
you cannot access any website, there is a problem on the computer. Check the network connection of the computer.
Related Information
& “Checking the SSID Connected to the Printer” on page 182
& Printing a Network Connection Report” on page 33
&
“Messages and Solutions on the Network Connection Report” on page 34
& “Windows Printer Driver” on page 163
Suddenly the Printer Cannot Print Using a USB
Connection
Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and
then select Remove Device. Next, connect the USB cable to the computer and try a test print. If printing is
possible, the setup is complete.
Re-set the USB connection following the steps in [Changing a Connection Method to a Computer] in this
manual.
Related Information
&
“Changing the Connection Method to a Computer” on page 38
Cannot Print from an iPhone or iPad
Connect the iPhone or iPad to the same network (SSID) as the printer.
Enable Paper Setup Auto Display in the following menus.
Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setup Auto Display
Enable the AirPrint setting on Web Cong.
Related Information
& Connecting to a Smart Device” on page 26
& “Web Cong” on page 161
Printout Problems
Printout is Scued or Color is Missing
If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be
discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
User's Guide
Solving Problems
184
Related Information
& “Checking and Cleaning the Print Head” on page 145
Banding or Unexpected Colors Appear
e print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged.
Clean the print head if any of the print head nozzles are clogged.
Related Information
& “Checking and Cleaning the Print Head” on page 145
Colored Banding Appears at Intervals of Approximately 3.3 cm
Select the appropriate paper type setting for the type of paper loaded in the printer.
Align the print head using the Horizontal Alignment feature.
When printing on plain paper, print using a higher quality setting.
Related Information
&
“List of Paper Type” on page 44
&
“Aligning the Print Head” on page 146
User's Guide
Solving Problems
185
Blurry Prints, Vertical Banding, or Misalignment
Align the print head using the Vertic al Alignment feature.
Related Information
&
“Aligning the Print Head” on page 146
Print Quality Does Not Improve Even After Aligning the Print Head
During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical
lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed) setting.
Disabling this setting may slow down printing speed.
Control panel
Disable Bidirectional in Settings > General Settings > Printer Settings.
Wi n d o w s
Clear High Speed on the printer driver’s More Options tab.
Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select O as the High Speed Printing
setting.
Related Information
& Menu Options for Memory Device” on page 59
Print Quality is Poor
Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and
misalignment in the prints.
Checking the printer
Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
Align the print head.
Checking the paper
Use paper supported by this printer.
User's Guide
Solving Problems
186
Do not print on paper that is damp, damaged, or too old.
If the paper is curled or the envelope is
pued
up,
atten
it.
Do not stack the paper immediately aer printing.
Dry the printouts completely before ling or displaying them. When drying the printouts, avoid direct sun light,
do not use a dryer, and do not touch the printed side of paper.
When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print
on the printable side of the genuine Epson paper.
Checking the print settings
Select the appropriate paper type setting for the type of paper loaded in the printer.
Print using a higher quality setting.
If you have selected Standard-Vivid as the quality setting on the Windows printer driver, change to Standard. If
you have selected Normal-Vivid as the quality setting on the Mac OS X printer driver, change to Normal.
Checking the ink cartridge
Epson recommends using the ink cartridge before the date printed on the package.
For best results, use up ink cartridge within six months of opening the package.
Try to use genuine Epson ink cartridges. is product is designed to adjust colors based on the use of genuine
Epson ink cartridges.
e
use of non-genuine ink cartridges may cause print quality to decline.
Related Information
& “Checking and Cleaning the Print Head” on page 145
& “Aligning the Print Head” on page 146
& “Available Paper and Capacities” on page 43
& “List of Paper Type” on page 44
& “Paper Handling Precautions” on page 42
Paper Is Smeared or Scued
When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct
direction and slide the edge guides to the edges of the paper.
User's Guide
Solving Problems
187
When vertical banding appears or the paper is smeared, clean the paper path.
Place the paper on a at surface to check if it is curled. If it is, atten it.
If thick paper is scued, enable the reduce scung setting. If you enable this setting, print quality may decline
or printing may slow down.
Control panel
Tap Settings > General Settings > Printer Settings from the home screen, and then enable ick Paper.
Wi n d o w s
Click Extended Settings on the printer driver's Maintenance tab, and then select
ick
Paper and
Envelopes.
Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the ick paper and
envelopes setting.
When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
Related Information
& “Loading Paper in the Paper Cassette” on page 45
& “Cleaning the Paper Path for Ink Smears” on page 148
Paper is Smeared During Automatic 2-Sided Printing
When using the automatic 2-sided printing feature and printing high density data such as images and graphs, set
the print density to lower and the drying time to longer.
Related Information
& Printing on 2-Sides” on page 65
& “Printer Settings” on page 154
Printed Photos are Sticky
You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side.
When printing on the wrong side of the photo paper, you need to clean the paper path.
Related Information
& “Cleaning the Paper Path for Ink Smears” on page 148
User's Guide
Solving Problems
188
Images or Photos are Printed in Unexpected Colors
When printing from the control panel or from the Windows printer driver, the Epson auto photo adjustment
setting is applied by default depending on the paper type. Try change the setting.
Control panel
Change the Enhance setting from Auto to any other option. If changing the setting does not work, select
Enhance
O
as the Enhance setting.
Windows printer driver
On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene
Correction setting from Auto Correct to any other option. If changing the setting does not work, use any color
correction method other than PhotoEnhance in Color Management.
Related Information
& Menu Options for Memory Device” on page 59
& “Adjusting the Print Color” on page 78
Cannot Print Without Margins
Make borderless setting in the print settings. If you select a paper type that does not support borderless printing,
you cannot select Borderless. Select a paper type that supports borderless printing.
Related Information
& Advanced Menu Options for Copying on page 87
& “Printing Basics - Windows” on page 61
& “Printing Basics - Mac OS X” on page 63
Edges of the Image are Cropped During Borderless Printing
During borderless printing, the image is slightly enlarged and the protruding area is cropped. Select a smaller
enlargement setting.
Control panel
Change the Expansion setting.
Wi n d o w s
Click Settings next to the Borderless checkbox on the printer driver's Main tab, and then change the settings.
Mac OS X
Change the Expansion setting from the print dialog's Print Settings menu.
Related Information
&
“Advanced Menu Options for Copying” on page 87
User's Guide
Solving Problems
189
The Position, Size, or Margins of the Printout Are Incorrect
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the copy are cropped o, move the original slightly
away from the corner.
When placing the originals on the scanner glass, clean the scanner glass and the document cover. If there is dust
or stains on the glass, the copy area may extend to include the dust or stains, resulting in the wrong copying
position or small images.
Select the appropriate Original Size in the copy settings.
Select the appropriate paper size setting.
Adjust the margin setting in the application so that it falls within the printable area.
Related Information
& “Loading Paper in the Paper Cassette” on page 45
& “Placing Originals on the Scanner Glass” on page 51
& “Cleaning the Scanner Glass” on page 150
& “Printable Area” on page 205
Printed Characters Are Incorrect or Garbled
Connect the USB cable securely to the printer and the computer.
Cancel any paused print jobs.
Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
If you use the printer driver you had previously used, printed characters may be garbled. Make sure that the
printer driver you are using is for this printer. Check the printer name on the top of the printer driver window.
Related Information
&
“Canceling Printing” on page 84
The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
Wi n d o w s
Clear Mirror Image on the printer driver's More Options tab.
Mac OS X
Clear Mirror Image from the print dialog's Print Settings menu.
User's Guide
Solving Problems
190
Mosaic-Like Patterns in the Prints
When printing images or photos, print using high-resolution data. Images on websites are oen low resolution
although they look good enough on the display, and so print quality may decline.
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied
Image
Clean the paper path.
Clean the scanner glass.
Clean the ADF.
Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass.
When the paper is smeared, lower the copy density setting.
Related Information
& “Cleaning the Paper Path for Ink Smears” on page 148
& “Cleaning the Scanner Glass” on page 150
& “Cleaning the ADF” on page 148
& “Basic Menu Options for Copying” on page 86
Moiré (Cross-Hatch) Patterns Appear in the Copied Image
Change the reduce and enlarge setting or place the original at a slightly dierent angle.
Related Information
& “Basic Menu Options for Copying” on page 86
An Image of the Reverse Side of the Original Appears in the Copied
Image
For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
Lower the copy density setting on the control panel.
Related Information
& “Basic Menu Options for Copying” on page 86
The Printout Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the
printer driver.
User's Guide
Solving Problems
191
Related Information
& “Uninstalling Applications” on page 170
& “Installing Applications” on page 171
Other Printing Problems
Printing Is Too Slow
Close any unnecessary applications.
Lower the quality setting. High quality printing slows down the printing speed.
Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
Control Panel
From the home screen, tap Settings > General Settings > Printer Settings > Bidirectional, and then enable
it.
Wi n d o w s
Select High Speed on the printer driver's More Options tab.
Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed
Printing setting.
Disable quiet mode.
is
feature slows down the printing speed.
Control Panel
Tap
on the home screen, and then disable Quiet Mode.
Wi n d o w s
Select O as the Quiet Mode setting on the printer driver's Main tab.
Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select O as the Quiet Mode
setting.
Printing Slows Down Dramatically During Continuous Printing
Printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can
continue printing. To return to normal printing speed, leave the printer idle for at least 30 minutes. Printing speed
does not return to normal if the power is
o.
Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8
If you want to stop printing from your computer, make the following settings.
User's Guide
Solving Problems
192
Run Web Cong, and then select Port9100 as the Top Priority Protocol setting in AirPrint Setup. Select System
Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and
then add the printer again.
Cannot Start Scanning
If you are scanning with the ADF, check that the document cover and ADF cover are closed.
Connect the USB cable securely to the printer and the computer. If you are using a USB hub, try to connect the
printer directly to the computer.
If you scan at a high resolution over a network, a communication error may occur. Lower the resolution.
Make sure that the correct printer (scanner) is selected on Epson Scan 2.
Check whether or not the printer is recognized when using Windows
In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. e printer (scanner) should be
displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re-
install Epson Scan 2. See the following to access Scanner and Camera.
Wi nd ows 1 0
Right-click the start button or press and hold it, select Control Panel, enter "Scanner and Camera" in the search
charm, click View scanners and cameras, and then check if the printer is displayed.
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show
Scanner and Camera, and then check if the printer is displayed.
Windows 7/Windows Server 2008 R2
Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click Vie w
scanners and cameras, and then check if the printer is displayed.
Windows Vista/Windows Server 2008
Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then check
if the printer is displayed.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and then
check if the printer is displayed.
Related Information
& “Uninstalling Applications” on page 170
& “Installing Applications” on page 171
User's Guide
Solving Problems
193
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from
the Scanner Glass
Clean the scanner glass.
Remove any trash or dirt that adheres to the original.
Do not press with too much force on the original or the document cover. If you press with too much force,
blurring, smudges, and spots may occur.
Related Information
& “Cleaning the Scanner Glass” on page 150
Straight Lines Appear when Scanning from ADF
Clean the ADF.
Straight lines may appear in the image when trash or dirt gets into the ADF.
Remove any trash or dirt that adheres to the original.
Related Information
& “Cleaning the ADF” on page 148
The Image Quality Is Rough
In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.
If the resolution is low, try increasing the resolution and then scanning.
Related Information
& “Scanning Using Epson Scan 2” on page 103
Oset Appears in the Background of Images
Images on the back of the original may appear in the scanned image.
In Epson Scan 2, select the Advanced Settings tab, and then adjust the Brightness.
is feature may not be available depending on the settings on the Main Settings tab > Image Type or other
settings on the Advanced Settings tab.
In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement.
When scanning from the scanner glass, place black paper or a desk pad over the original.
User's Guide
Solving Problems
194
Related Information
& “Scanning Using Epson Scan 2” on page 103
& “Placing Originals” on page 49
Text is Blurred
In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement.
In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the
reshold
on
the Advanced Settings tab. When you increase the reshold, black becomes stronger.
If the resolution is low, try increasing the resolution and then scanning.
Related Information
& “Scanning Using Epson Scan 2” on page 103
Moiré Patterns (Web-Like Shadows) Appear
If the original is a printed document, moiré patterns (web-like shadows) may appear in the scanned image.
On the Advanced Settings tab in Epson Scan 2, set Descreening.
Change the resolution, and then scan again.
Related Information
& “Scanning Using Epson Scan 2” on page 103
Cannot Scan the Correct Area on the Scanner Glass
Make sure the original is placed correctly against the alignment marks.
If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.
When scanning from the control panel and selecting the auto scan area cropping function, remove any trash or
dirt from the scanner glass and document cover. If there is any trash or dirt around the original, the scanning
range expands to include it.
Related Information
& “Placing Originals” on page 49
& “Cleaning the Scanner Glass” on page 150
User's Guide
Solving Problems
195
Text is Not Recognized Correctly when Saving as a Searchable PDF
On the Image Format Options window in Epson Scan 2, check that Text L an gua ge is set correctly on the Tex t
tab.
Check that the original is placed straight.
Use an original with clear text. Text recognition may decline for the following types of originals.
Originals that have been copied a number of times
Originals received by fax (at low resolutions)
Originals on which the letter spacing or line spacing is too small
Originals with ruled lines or underlining over the text
Originals with hand-written text
Originals with creases or wrinkles
In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the
reshold
on
the Advanced Settings tab. When you increase the reshold, the black color area becomes larger.
In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement.
Related Information
& “Scanning Using Epson Scan 2” on page 103
Cannot Solve Problems in the Scanned Image
If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using
Epson Scan 2 Utility.
Note:
Epson Scan 2 Utility is an application that comes with Epson Scan 2.
1. Start Epson Scan 2 Utility.
Win dows 1 0
Click the start button, and then select EPSON > Epson Scan 2 Utility.
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan
2 Utility.
Mac OS X
Select Go > Applications > Epson Soware > Epson Scan 2 Utility.
2. Select the Other tab.
3. Click Reset.
Note:
If initialization does not solve the problem, uninstall and re-install Epson Scan 2.
User's Guide
Solving Problems
196
Related Information
& “Uninstalling Applications” on page 170
& “Installing Applications” on page 171
Other Scanning Problems
Scanning Speed Is Slow
Lower the resolution, and then scan again. When the resolution is high, scanning may take some time.
e scanning speed may be reduced depending on the image adjustment features in Epson Scan 2.
On the Conguration screen which is displayed by clicking the
button in Epson Scan 2, if you set Quiet
Mode on the Scan tab, the scanning speed may be reduced.
Related Information
& “Scanning Using Epson Scan 2” on page 103
Cannot Send the Scanned Image by Email
Make sure you have congured the email server settings.
Scanning Stops when Scanning to PDF/Multi-TIFF
When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200
pages in Multi-TIFF format. When scanning using the control panel, you can continuously scan up to 50 pages
in single-sided scanning using the ADF, and up to 100 pages in 2-sided scanning using the ADF and when
scanning using the scanner glass.
When scanning large volumes, we recommend scanning in grayscale.
Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.
Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
Related Information
&
“Scanning Using Epson Scan 2” on page 103
& “Scanning Using Epson Scan 2” on page 103
User's Guide
Solving Problems
197
Problems when Sending and Receiving Faxes
Cannot Send or Receive Faxes
Use Check Fax Connection on the control panel to run the automatic fax connection check. Try the solutions
printed on the report.
Check the Line Type setting. Setting to PBX may solve the problem. If your phone system requires an external
access code to get an outside line, register the access code to the printer, and enter # (hash) at the beginning of a
fax number when sending.
If a communication error occurs, change the Fax Speed setting to Slow(9,600bps) on the control panel.
Check that the telephone wall jack works by connecting a phone to it and testing it. If you cannot make or
receive calls, contact your telecommunication company.
To connect to a DSL phone line, you need to use a DSL modem equipped with a built-in DSL lter, or install a
separate DSL lter to the line. Contact your DSL provider.
If you are connecting to a DSL phone line, connect the printer directly to a telephone wall jack to see if the
printer can send a fax. If it works, the problem may be caused by the DSL lter. Contact your DSL provider.
Enable the ECM setting on the control panel. Color faxes cannot be sent or received when ECM is o.
To send or receive faxes using the computer, make sure that the printer is connected using a USB cable or a
network, and that the PC-FAX Driver have been installed on the computer. e PC-FAX Driver is installed
together with FAX Utility.
In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other
Hardware. e printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed,
uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or
Printers and Other Hardware.
Win dows 10
Right-click on the start button, or press and hold it and then select Control Panel > Vi e w d e v i c e s and
printers in Hardware and Sound.
Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound or
Hardware.
Win dows 7
Click the start button, and select Control Panel > View devices and printers in Hardware and Sound or
Hardware.
Win dows Vis ta
Click the start button, and select Control Panel > Printers in Hardware and Sound.
Win d ows X P
Click the start button, and select Settings > Control Panel > Printers and Other Hardware > Printers and
Faxes.
User's Guide
Solving Problems
198
In Mac OS X, check the following.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then make sure the printer (fax) is displayed.
e
printer (fax) is displayed as "FAX XXXX (USB)" or "FAX
XXXX (IP)". If the printer (fax) is not displayed, click [+] and then register the printer (fax).
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then double-click the printer (fax). If the printer is paused, click Resume (or Resume Printer).
Related Information
& Connecting the Printer to a Phone Line” on page 109
& “Making Settings for a PBX Phone System” on page 114
& “Check Fax Connection” on page 131
& “Basic Settings” on page 133
& “Uninstalling Applications” on page 170
& “Installing Applications” on page 171
Cannot Send Faxes
Set up the header information for outgoing faxes on the control panel. Some fax machines automatically reject
incoming faxes that do not include header information.
If you have blocked your caller ID, unblock it. Some phones or fax machines automatically reject anonymous
calls.
Ask the recipient if the fax number is correct and the recipient's fax machine is ready to receive a fax.
Related Information
& “Basic Settings” on page 133
& “Cannot Send or Receive Faxes” on page 198
Cannot Send Faxes to a Specic Recipient
Check the following if you cannot send faxes to a specic recipient due to an error.
If the recipient machine does not pick up your call within 50 seconds aer the printer has nished dialing, the
call ends with an error. Dial using a connected telephone to check how long it takes before you hear a fax tone. If
it takes more than 50 seconds, add pauses aer the fax number to send the fax. Tap
to enter the pause. A
hyphen is entered as the pause mark. One pause is about three seconds. Add multiple pauses as needed.
If you have selected the recipient from the contacts list, verify that the registered information is correct. If the
information is correct, select the recipient from the contacts list, tap Edit and change Fax Communication
Mode to Slow(9,600bps).
Related Information
& “Sending Faxes Dialing from the External Phone Device” on page 117
& “Managing Contacts” on page 53
& “Cannot Send or Receive Faxes” on page 198
User's Guide
Solving Problems
199
Cannot Send Faxes at a Specied Time
Set the date and the time correctly on the control panel.
Related Information
& “Sending Faxes at a Specied Time (Send Fax Later)” on page 118
& “Basic Settings” on page 153
Cannot Receive Faxes
If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the
service provider.
If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel.
Under the following conditions, the printer runs out of memory and cannot receive faxes. See the
troubleshooting for information on handling a memory full error.
e number of received documents has reached the maximum of 100 documents.
e printer's memory is full (100%).
Check if the sender's fax number has been registered to the Rejection Number List. Faxes sent from numbers
that have been added to this list are blocked when Rejection Number List in Rejection Fax is enabled.
Ask the sender if header information is set up on their fax machine. Faxes that do not include header
information are blocked when Fax Header Blank in Rejection Fax is enabled.
Check if the sender's fax number is registered in the contacts list. Faxes sent from numbers that have not been
registered to this list are blocked when Unregistered Contacts in Rejection Fax is enabled.
Related Information
&
“Basic Settings” on page 133
& “Cannot Send or Receive Faxes” on page 198
& “Memory Full Error Occurs” on page 200
Cannot Save Received Faxes to a Memory Device
Check if the memory device is connected to the printer, and then check the Receive Settings.
Related Information
& “Saving Received Faxes in an External Memory Device” on page 125
Memory Full Error Occurs
If the printer has been set to save received faxes in the inbox, delete faxes you have already read from the inbox.
If the printer has been set to save received faxes on a computer, turn on the computer that is set to save the
faxes. Once the faxes are saved in the computer, they are deleted from the printer's memory.
User's Guide
Solving Problems
200
If the printer has been set to save received faxes on a memory device, connect the device, in which you have
created a folder to save faxes, to the printer. Once the faxes are saved in the device, they are deleted from the
printer's memory. Make sure that the device has enough available memory and is not write protected.
Even though the memory is full, you can send a monochrome fax by using the Direct Send feature. Or you can
also send a fax by dialing from the external phone device.
If the printer cannot print a received fax due to a printer error, such as a paper jam, the memory full error may
occur. Clear the printer problem, and then contact the sender and ask them to send the fax again.
Related Information
&
“Sending Faxes Dialing from the External Phone Device” on page 117
& “Sending Many Pages of a Monochrome Document (Direct Send)” on page 118
& “Saving Received Faxes in the Inbox” on page 124
& “Saving Received Faxes in an External Memory Device” on page 125
& “Saving Received Faxes on a Computer” on page 126
& “Removing Jammed Paper” on page 176
Sent Fax Quality Is Poor
Clean the scanner glass.
Clean the ADF.
Change the Original Type setting on the control panel. If your originals contain both text and photos, select
Photo.
Change the Density setting on the control panel.
If you are not sure about the capabilities of the recipient fax machine, enable the Direct Send feature or select
Fine as the Resolution setting.
If you select Super Fine or Ultra Fine for a monochrome fax, and send the fax without using the Direct Send
feature, the printer may automatically lower the resolution.
Enable the ECM setting on the control panel.
Related Information
&
“Cleaning the Scanner Glass” on page 150
&
“Fax Settings” on page 128
&
“Cleaning the ADF” on page 148
Faxes Are Sent at the Wrong Size
When sending a fax using the scanner glass, place the original correctly aligning its corner with the origin mark.
Select your original size on the control panel.
Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may
extend to include the dust or stains, resulting in the wrong scanning position or small images.
Related Information
& “Placing Originals” on page 49
User's Guide
Solving Problems
201
& “Fax Settings” on page 128
& “Cleaning the Scanner Glass” on page 150
Received Fax Quality Is Poor
Enable the ECM setting on the control panel.
Contact the sender and ask them to send using a higher quality mode.
Reprint the received fax. Select Fax >
> Reprint Faxes to reprint the fax.
Related Information
& “Fax Settings” on page 128
Received Faxes Are Not Printed
If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the
printer.
If the printer has been set to save received faxes in the inbox, the received faxes are not automatically printed.
Check the Receive Settings.
Related Information
& “Saving Received Faxes in the Inbox” on page 124
& “Removing Jammed Paper” on page 176
Pages are Blank or only a Small Amount of Text is Printed on the
Second Page in Received Faxes
You can print on one page by using the Delete Print Data Aer Split feature in Split Page Settings.
Select Delete Top or Delete Bottom in Delete Print Data Aer Split, and then adjust reshold. Increasing the
threshold increases the amount deleted; a higher threshold gives you a higher possibility of printing on one page.
Other Faxing Problems
Cannot Make Calls on the Connected Telephone
Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone
through the receiver, connect the phone cable correctly.
Related Information
& Connecting Your Phone Device to the Printer” on page 110
User's Guide
Solving Problems
202
Answering Machine Cannot Answer Voice Calls
On the control panel, set the printer's Rings to Answer setting to a number higher than the number of rings for
your answering machine.
Related Information
& “Settings for the Answering Machine” on page 121
& “Basic Settings” on page 133
Sender's Fax Number Not Displayed on Received Faxes or the
Number Is Wrong
e
sender may not have set the fax header information or may have set it incorrectly. Contact the sender.
Other Problems
Slight Electric Shock when Touching the Printer
If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.
Operation Sounds Are Loud
If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
Control panel
Tap
on the home screen, and then enable Quiet Mode.
Windows printer driver
Enable Quiet Mode on the Main tab.
Mac OS X printer driver
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
Epson Scan 2
Click the
button to open the Conguration window. Next, set the Quiet Mode on the Scan tab.
The Date and Time Are Incorrect
Set the date and the time correctly on the control panel. Aer a power failure caused by a lightning strike or if the
power is le o for a long time, the clock may show the wrong time.
User's Guide
Solving Problems
203
Related Information
& “Basic Settings” on page 153
Memory Device Is not Recognized
Enable the memory device in the Memory Device Interface settings on the control panel.
Related Information
&
“Printer Settings” on page 154
Cannot Save Data to a Memory Device
Check that the memory device is not write protected.
Check that the memory device has enough available memory. If the available memory is low, data cannot be
saved.
Related Information
& “External USB Device Specications” on page 210
Application Is Blocked by a Firewall (for Windows Only)
Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
"!" Is Displayed on the Photo Selection Screen
"!" is displayed on the LCD screen when the image le is not supported by the product.
Related Information
& “Supported Data
Specications
” on page 210
User's Guide
Solving Problems
204
Appendix
Technical
Specications
Printer Specications
Print Head Nozzle Placement Black ink nozzles: 400×2
Color ink nozzles: 400×2 rows for each color
Weight of Paper
*
Plain Paper 64 to 90 g/m(17 to 24lb)
Envelopes Envelope #10, DL, C6: 75 to 90 g/m (20 to 24 lb)
* Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline
depending on the paper properties or quality.
Printable Area
Printable Area for Single Sheets
Print quality may decline in the shaded areas due to the printer's mechanism.
Printing with borders
A 3.0 mm (0.12 in.)
B 3.0 mm (0.12 in.)
C 47.0 mm (1.85 in.)
D 45.0 mm (1.77 in.)
Borderless printing
A 50.0 mm (1.97 in.)
B 48.0 mm (1.89 in.)
User's Guide
Appendix
205
Printable Area for Envelopes
Print quality may decline in the shaded areas due to the printer's mechanism.
A 3.0 mm (0.12 in.)
B 5.0 mm (0.20 in.)
C 18.0 mm (0.71 in.)
D 47.0 mm (1.85 in.)
Scanner Specications
Scanner Type Flatbed
Photoelectric Device CIS
Eective Pixels 10200×14040 pixels (1200 dpi)
Maximum Document Size 216×297 mm (8.5×11.7 in.)
A4, Letter
Scanning Resolution 1200 dpi (main scan)
2400 dpi (sub scan)
Output Resolution 50 to 9600 dpi in 1 dpi increments
Color Depth Color
48 bits per pixel internal (16 bits per pixel per color internal)
24 bits per pixel external (8 bits per pixel per color external)
Grayscale
16 bits per pixel internal
8 bits per pixel external
Black and white
16 bits per pixel internal
1 bits per pixel external
Light Source LED
Interface Specications
For Computer Hi-Speed USB
For External USB Device Hi-Speed USB
User's Guide
Appendix
206
Fax Specications
Fax Type Walk-up black and white and color fax capability (ITU-T Super Group 3)
Supported Lines Standard analogue telephone lines, PBX (Private Branch Exchange) telephone
systems
Speed Up to 33.6 kbps
Resolution Monochrome
Standard: 8 pel/mm×3.85 line/mm (203 pel/in.×98 line/in.)
Fine: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.)
Super Fine: 8 pel/mm×15.4 line/mm (203 pel/in.×392 line/in.)
Ultra Fine: 16 pel/mm×15.4 line/mm (406 pel/in.×392 line/in.)
Photo: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.)
Color
200×200 dpi
Page Memory Up to 180 pages (when received ITU-T No.1 chart in monochrome draft mode)
Redial
*
2 times (with 1 minute intervals)
Interface RJ-11 Phone Line, RJ-11 Telephone set connection
*The
specications
may
dier
by country or region.
Network Function List
Functions Supported Remarks
Network Interfaces Ethernet -
Wi-Fi Infrastructure -
Ad hoc - -
Wi-Fi Direct (Simple AP) -
Concurrent
Connection
Ethernet and Wi-Fi Direct (Simple AP) -
Wi-Fi (Infrastructure) and Wi-Fi Direct (Simple AP) -
User's Guide
Appendix
207
Functions Supported Remarks
Panel Operation Wi-Fi Setup Wi-Fi Setup Wizard -
Push Button Setup
(WPS)
-
PIN Code Setup -
Wi-Fi Auto Connect -
Epson iPrint
Connection
--
Wi-Fi Direct Setup -
General Network Setup (device name, TCP/IP address,
DNS server, proxy server)
-
Network Connection Check -
Network Status -
Network Status Sheet Printing -
Disable Wi-Fi -
Restore the Factory Default Settings -
File Sharing Setup External USB
storage only
Network Printing EpsonNet Print (Windows) IPv4 -
Standard TCP/IP (Windows) IPv4, IPv6 -
WSD Printing (Windows) IPv4, IPv6 Windows Vista or
later
Bonjour Printing (Mac OS X) IPv4, IPv6 -
IPP Printing (Windows, Mac
OS X)
IPv4, IPv6 -
UPnP Printing IPv4 - Information
appliance
PictBridge Printing (Wi-Fi) IPv4 - Digital camera
Epson Connect (Email Print) IPv4 -
AirPrint (iOS, Mac OS X) IPv4, IPv6 iOS 5 or later, Mac
OS X v10.7 or later
Google Cloud Print IPv4, IPv6 -
User's Guide
Appendix
208
Functions Supported Remarks
Network Scanning Epson Scan 2 IPv4, IPv6 -
Event Manager IPv4 -
Epson Connect (Scan to
Cloud)
IPv4 -
AirPrint (Scan) IPv4, IPv6 Mac OS X v10.9 or
later
ADF (2-sided scanning) - -
Fax Send a fax IPv4 -
Receive a fax IPv4 -
AirPrint (Faxout) IPv4, IPv6 Mac OS X v10.8 or
later
Wi-Fi Specications
Standards
IEEE802.11b/g/n
*1*2
Frequency Range 2.4 GHz
Maximum Radio-Frequency Power
Transmitted
19.8 dBm (EIRP)
Coordination Modes
Infrastructure, Wi-Fi Direct (Simple AP)
*3
Wireless Securities
WEP (64/128bit),WPA2-PSK (AES)
*4
*1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase.
*2 IEEE802.11n is only available for the HT20.
*3 Not supported for IEEE 802.11b.
*4 Complies with WPA2 standards with support for WPA/WPA2 Personal.
Ethernet Specications
Standards
IEEE802.3i (10BASE-T)
*1
IEEE802.3u (100BASE-TX)
IEEE802.3az (Energy
Ecient
Ethernet)
*2
Communication Mode Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps
Full duplex, 100Mbps Half duplex
Connector RJ-45
*1 Use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk of radio interference.
*2 The connected device should comply with IEEE802.3az standards.
User's Guide
Appendix
209
Security Protocol
SSL/TLS HTTPS Server/Client, IPPS
SMTPS (STARTTLS, SSL/TLS)
Supported Third Party Services
AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later
Scan Mac OS X v10.9.x or later
Fax Mac OS X v10.8.x or later
Google Cloud Print
External USB Device Specications
Devices Maximum Capacities
MO Drive
*
1.3 GB
Hard Disk Drive
*
USB Flash Drive
2 TB (formatted in FAT, FAT32, or exFAT.)
* We do not recommend using external USB devices that are powered by USB. Use only external USB devices with
independent AC power sources.
You cannot use the following devices:
A device that requires a dedicated driver
A device with security settings (password, encryption, and so on)
A device with a built-in USB hub
Epson cannot guarantee all operations of externally connected devices.
Supported Data Specications
File Format
JPEG taken by digital cameras DCF
*1
version 1.0 or 2.0
*2
compliant
TIFF 6.0 compliant images as below
RGB full color images (not compressed)
Binary images (not compressed or CCITT encoded)
Image Size Horizontal: 80 to 10200 pixels
Vertical: 80 to 10200 pixels
File Size Less than 2 GB
User's Guide
Appendix
210
Maximum Number of Files
JPEG: 9990
*3
TIFF: 999
*1 Design rule for Camera File system.
*2 Photo data stored on digital cameras with a built-in memory is not supported.
*3 Up to 999
les
can be displayed at a time. (If the number of
les
exceeds 999, the
les
are displayed in groups.)
Note:
"!" is displayed on the LCD screen when the printer cannot recognize the image le. In this situation, if you select a multiple
image layout, blank sections will be printed.
Dimensions
WF-4720 Series
Dimensions Storage
Width: 425 mm (16.7 in.)
Depth: 378 mm (14.9 in.)
Height: 249 mm (9.8 in.)
Printing
Width: 425 mm (16.7 in.)
Depth: 493 mm (19.4 in.)
Height: 249 mm (9.8 in.)
Weight
*
Approx. 9.1 kg (20.1 lb)
* Without the ink cartridges and the power cord.
WF-4730 Series
Dimensions Storage
Width: 425 mm (16.7 in.)
Depth: 388 mm (15.3 in.)
Height: 324 mm (12.8 in.)
Printing
Width: 425 mm (16.7 in.)
Depth: 503 mm (19.8 in.)
Height: 324 mm (12.8 in.)
Weight
*
Approx. 11.1 kg (24.5 lb)
* Without the ink cartridges and the power cord.
User's Guide
Appendix
211
Electrical Specications
WF-4720 Series
Rated Power Supply Voltage 100 to 240 V
Rated Frequency Range 50 to 60 Hz
Rated Current 0.6 to 0.4 A
Power Consumption (with USB
Connection)
Standalone copying: Approx. 15 W (ISO/IEC24712)
Ready mode: Approx. 6.1 W
Sleep mode: Approx. 1.2 W
Power
o:
Approx. 0.2 W
Note:
Check the label on the printer for its voltage.
For European users, see the following Website for details on power consumption.
http://www.epson.eu/energy-consumption
WF-4730 Series
Rated Power Supply Voltage 100 to 240 V
Rated Frequency Range 50 to 60 Hz
Rated Current 0.6 to 0.4 A
Power Consumption (with USB
Connection)
Standalone copying: Approx. 15 W (ISO/IEC24712)
Ready mode: Approx. 6.6 W
Sleep mode: Approx. 1.2 W
Power o: Approx. 0.2 W
Note:
Check the label on the printer for its voltage.
For European users, see the following Website for details on power consumption.
http://www.epson.eu/energy-consumption
User's Guide
Appendix
212
Environmental Specications
Operation Use the printer within the range shown in the following graph.
Temperature: 10 to 35°C (50 to 95°F)
Humidity: 20 to 80% RH (without condensation)
Storage
Temperature: -20 to 40°C (-4 to 104°F)
*
Humidity: 5 to 85% RH (without condensation)
* You can store for one month at 40°C (104°F).
Environmental Specications for Ink Cartridges
Storage Temperature
-30 to 40 °C (-22 to 104 °F)
*
Freezing Temperature -16 °C (3.2 °F)
Ink thaws and is usable after approximately 3 hours at 25 °C (77 °F).
* You can store for one month at 40 °C (104 °F).
System Requirements
Windows 10 (32-bit, 64-bit)/Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64-
bit)/Windows Vista (32-bit, 64-bit)/Windows XP SP3 or later (32-bit)/Windows XP Professional x64 Edition SP2
or later/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008/
Windows Server 2003 R2/Windows Server 2003 SP2 or later
Mac OS X v10.11.x/Mac OS X v10.10.x/Mac OS X v10.9.x/Mac OS X v10.8.x/Mac OS X v10.7.x/Mac OS X
v10.6.8
Note:
Mac OS X may not support some applications and features.
e UNIX File System (UFS) for Mac OS X is not supported.
User's Guide
Appendix
213
Regulatory Information
Standards and Approvals
Standards and Approvals for U.S. Model
Safety UL60950-1
CAN/CSA-C22.2 No.60950-1
EMC FCC Part 15 Subpart B Class B
CAN/CSA-CEI/IEC CISPR 22 Class B
is equipment contains the following wireless module.
Manufacturer: Askey Computer Corporation
Type: WLU6320-D69 (RoHS)
is product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept
responsibility for any failure to satisfy the protection requirements resulting from a non-recommended
modication of the product. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation of the device.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject
to licensing.
is equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and
meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio
frequency (RF) Exposure rules. is equipment should be installed and operated so that the radiator is kept at least
7.9 inches (20 cm) or more away from a person's body (excluding extremities: hands, wrists, feet and ankles).
Standards and Approvals for European Model
For European users
Hereby, Seiko Epson Corporation declares that the following radio equipment model is in compliance with
Directive 2014/53/EU. e full text of the EU declaration of conformity is available at the following website.
http://www.epson.eu/conformity
C582A, C582B
For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg,
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece,
Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended modication of the products.
User's Guide
Appendix
214
Standards and Approvals for Australian Model
EMC AS/NZS CISPR22 Class B
Epson hereby declares that the following equipment Models are in compliance with the essential requirements and
other relevant provisions of AS/NZS4268:
C582A, C582B
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended modication of the products.
German Blue Angel
See the following website to check whether or not this printer meets the standards for the German Blue Angel.
http://www.epson.de/blauerengel
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of the printer.
Copying of the following items is prohibited by law:
Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
Unused postage stamps, pre-stamped postcards, and other
ocial
postal items bearing valid postage
Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Transporting the Printer
When you need to transport the printer to move or for repairs, follow the steps below to pack the printer.
User's Guide
Appendix
215
c
Important:
When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the
printer from printing.
1.
Turn o the printer by pressing the
P
button.
2.
Make sure the power light turns o, and then unplug the power cord.
c
Important:
Unplug the power cord when the power light is o. Otherwise, the print head does not return to the home
position causing the ink to dry, and printing may become impossible.
3. Make sure there are no external storage devices connected.
4. Disconnect all cables such as the power cord and USB cable.
5. Remove all of the paper from the printer.
6. Make sure there are no originals on the printer.
7. Open the scanner unit with the document cover closed. Secure the ink cartridge holder to the case with tape.
User's Guide
Appendix
216
8. Close the scanner unit.
9. Prepare to pack the printer as shown below.
10. Pack the printer in its box, using the protective materials.
When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality
has declined the next time you print, clean and align the print head.
Related Information
& “Checking and Cleaning the Print Head” on page 145
& “Aligning the Print Head” on page 146
Accessing an External USB Device From a Computer
You can write or read data on an external USB device such as a USB
ash
drive that has been inserted in the
printer from a computer.
c
Important:
When sharing an external device inserted in the printer between computers connected over USB and over a
network, write access is only allowed to the computers that are connected by the method you selected on the printer.
To write to the external USB device, select a connection method from the following menu on the printer's control
panel.
Settings > General Settings > Printer Settings > Memory Device Interface > File Sharing.
User's Guide
Appendix
217
Note:
It takes a while to recognize data from a computer if a large external USB device, such as 2TB HDD, is connected.
Windows
Select an external USB device in Computer or My Computer. e data on the external USB device is displayed.
Note:
If you connected the printer to the network without using the soware disc or Web Installer, map a USB port as a network
drive. Open Run and enter a printer name \\XXXXX or a printer's IP address \\XXX.XXX.XXX.XXX to Open:. Right-click
a device icon displayed to assign the network. e network drive appears in Computer or My Computer.
Mac OS X
Select a corresponding device icon. e data on the external USB device is displayed.
Note:
To remove an external USB device, drag and drop the device icon to the trash icon. Otherwise, data in the shared drive
may not be displayed correctly when another external USB device is inserted.
To access an external storage device through the network, select Go > Connect to Server from the menu on the desktop.
Enter a printer name cifs://XXXXX or smb://XXXXX (Where "xxxxx" is the printer name) in the Server Address, and
then click Connect.
Restricting Access to an External USB Device From a Computer
You can make settings to authenticate the user for the following operations.
Accessing from a computer to an external USB device, such as a USB
ash
memory, connected to the printer.
Saving received faxes on a computer using FAX Utility.
Use Web Cong or Epson Net Cong to make the settings. e following describes the procedure for Web Cong.
1.
Start Web Cong on the computer connected to the same network as the printer.
2. On the We b
Cong
window, select Services > MS Network.
3. Select Use Microso network sharing.
4.
Select Enable for File Sharing.
5. Enter a user name and password as the user authentication, and then click Next.
6. Conrm the entry, and then click OK.
Note:
You can check the current settings with a network status sheet.
Related Information
&
“Printing a Network Status Sheet” on page 37
Using an Email Server
To use email features, you need to congure the email server.
User's Guide
Appendix
218
Conguring Mail Server
Check the following before conguring the email server.
e printer is connected to the network.
e email server information, such as the documents from your service provider that you used to setup the
email on your computer.
Note:
If you use a free email service, such as Internet email, search the Internet to get the email server information you need.
1. Tap Settings on the home screen.
2. Tap General Settings > Network Settings > Advanced.
3. Tap Email Server > Server Settings.
4. Select the authentication method of the email server you are using.
c
Important:
e
following authentication methods are available.
O
POP Before Smtp
SMTP-AUTH
Contact your internet service provider to conrm the authentication method of the email server.
e printer may not be able to communicate with an email server even if the authentication method is
available since security may be enhanced (for example SSL communication is necessary). Visit the Epson
support website for the latest information.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
5. Make the appropriate settings.
e necessary settings vary depending on the authentication method. Enter the information for the email
server you are using.
6. Tap Proceed.
Note:
If an error message is displayed, check if the email server settings are correct.
When you cannot send an email even if the connection check succeeds, check the authentication method for the
email server you are using.
Related Information
& “Email Server Setting Items” on page 220
User's Guide
Appendix
219
Email Server Setting Items
Items Explanations
Authenticated Account
If you select SMTP-AUTH or POP Before Smtp as the Au-
thentication Method, enter the user name (email address)
registered to the email server within 255 characters or less.
Authenticated Password
If you select SMTP-AUTH or POP Before Smtp as the Au-
thentication Method, enter the password of the authenti-
cated account within 20 characters or less.
Sender's Email Address Specify the email address that the printer uses to send
emails. You can specify the existing email address. To make it
clear that the email is being sent from the printer, you can
acquire an address
specically
for the printer and enter it
here.
SMTP Server Address Enter the server address of the server that sends the email
(SMTP server).
SMTP Server Port Number Enter the port number of the server that sends the email
(SMTP server).
POP3 Server Address
If you select POP Before Smtp as the Authentication
Method, enter the server address of the server that receives
the email (POP3 server).
POP3 Server Port Number
If you select POP Before Smtp as the Authentication
Method, enter the port number of the email server that re-
ceives the email (POP3 server).
Secure Connection
If you select SMTP-AUTH or O as the Authentication
Method, select the method of the secure connection.
Checking an Email Server Connection
1. Tap Settings on the home screen.
2. Tap General Settings > Network Settings > Advanced.
3. Tap Email Server > Connection Check to check that the printer is connected to the email server.
Note:
If an error message is displayed, check if the email server settings are correct.
When you cannot send an email even if the connection check succeeds, check the authentication method for the
email server you are using.
Messages Displayed During Connection Check
e following messages are displayed when performing a Connection Check to the email server. If an error occurs,
check the message and the explanation to conrm the status.
User's Guide
Appendix
220
Messages Explanation
Connection test was successful. This message appears when the connection with the server is successful.
SMTP server communication error.
Check the following. - Network
Settings
This message appears when
The printer is not connected to a network
SMTP server is down
Network connection is disconnected while communicating
Received incomplete data
POP3 server communication error.
Check the following. - Network
Settings
This message appears when
The printer is not connected to a network
POP3 server is down
Network connection is disconnected while communicating
Received incomplete data
An error occurred while connecting to
SMTP server. Check the followings. -
SMTP Server Address - DNS Server
This message appears when
Connecting to a DNS server failed
Name resolution for an SMTP server failed
An error occurred while connecting to
POP3 server. Check the followings. -
POP3 Server Address - DNS Server
This message appears when
Connecting to a DNS server failed
Name resolution for an POP3 server failed
SMTP server authentication error.
Check the followings. - Authentication
Method - Authenticated Account -
Authenticated Password
This message appears when SMTP server authentication failed.
POP3 server authentication error.
Check the followings. - Authentication
Method - Authenticated Account -
Authenticated Password
This message appears when POP3 server authentication failed.
Unsupported communication method.
Check the followings. - SMTP Server
Address - SMTP Server Port Number
This message appears when you try to communicate with unsupported protocols.
Connection to SMTP server failed.
Change Secure Connection to None.
This message appears when an SMTP mismatch occurs between a server and a
client, or when the server does not support SMTP secure connection (SSL
connection).
Connection to SMTP server failed.
Change Secure Connection to SSL/TLS.
This message appears when an SMTP mismatch occurs between a server and a
client, or when the server requests to use an SSL/TLS connection for an SMTP
secure connection.
Connection to SMTP server failed.
Change Secure Connection to
STARTTLS.
This message appears when an SMTP mismatch occurs between a server and a
client, or when the server requests to use an STARTTLS connection for an SMTP
secure connection.
The connection is untrusted. Check the
following. - Date and Time
This message appears when the printers date and time setting is incorrect or the
certicate
has expired.
The connection is untrusted. Check the
following. - CA
Certicate
This message appears when the printer does not have a root certicate
corresponding to the server or a CA
Certicate
has not been imported.
The connection is not secured. This message appears when the obtained certicate is damaged.
User's Guide
Appendix
221
Messages Explanation
SMTP server authentication failed.
Change Authentication Method to
SMTP-AUTH.
This message appears when an authentication method mismatch occurs between
a server and a client. The server supports SMTP AUTH.
SMTP server authentication failed.
Change Authentication Method to
POP before SMTP.
This message appears when an authentication method mismatch occurs between
a server and a client. The server does not support SMTP AUTH.
Sender's Email Address is incorrect.
Change to the email address for your
email service.
This message appears when the specied senders Email address is wrong.
Cannot access the printer until
processing is complete.
This message appears when the printer is busy.
Related Information
& “Checking an Email Server Connection” on page 220
Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. e latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance. If Epson support for your area
is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
Product serial number
(e serial number label is usually on the back of the product.)
Product model
Product soware version
(Click About, Version Info, or a similar button in the product soware.)
User's Guide
Appendix
222
Brand and model of your computer
Your computer operating system name and version
Names and versions of the soware applications you normally use with your product
Note:
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to
breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for
backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own
backup data or take notes.
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
Help for Users in Australia
Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals,
we provide the following sources for obtaining information:
Internet URL
http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! e
site provides a download area for drivers, Epson contact points, new product information and technical support (e-
mail).
Epson Helpdesk
Phone: 1300-361-054
Epson Helpdesk is provided as a nal backup to make sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, conguring and operating your Epson product. Our Pre-sales Helpdesk sta
can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
types of queries are answered here.
We encourage you to have all the relevant information on hand when you ring. e more information you prepare,
the faster we can help solve the problem. is information includes your Epson product manuals, type of
computer, operating system, application programs, and any information you feel is required.
Transportation of Product
Epson recommends retaining product packaging for future transportation.
Help for Users in New Zealand
Epson New Zealand wishes to provide you with a high level of customer service. In addition to your product
documentation, we provide the following sources for obtaining information:
Internet URL
http://www.epson.co.nz
User's Guide
Appendix
223
Access the Epson New Zealand World Wide Web pages. Worth taking your modem here for the occasional surf!
e
site provides a download area for drivers, Epson contact points, new product information and technical
support (e-mail).
Epson Helpdesk
Phone: 0800 237 766
Epson Helpdesk is provided as a nal backup to make sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing,
conguring
and operating your Epson product. Our Pre-sales Helpdesk
sta
can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
types of queries are answered here.
We encourage you to have all the relevant information on hand when you ring. e more information you prepare,
the faster we can help solve the problem. is information includes your Epson product documentation, type of
computer, operating system, application programs, and any information you feel is required.
Transportation of Product
Epson recommends retaining product packaging for future transportation.
User's Guide
Appendix
224
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