681973
4
Zoom out
Zoom in
Vorherige Seite
1/132
Nächste Seite
Administrator's Guide
NPD5910-00 EN
Contents
Copyright
Trademarks
About this Manual
Marks and Symbols.........................6
Descriptions Used in this Manual...............6
Operating System References..................6
Introduction
Manual Component.........................8
Terms Used in this Guide.....................8
Terms.................................8
Example of Network Environment........... 11
Printer Connection Types..................13
Printer Settings and Management
Flow of the Printer Settings and Management. . . . . 15
Network Connection for the Printer..........15
Print Function Setting....................16
Mail Server Setting.......................16
Security Settings........................ 16
Operation and Management Setting..........16
Network Connection
Before Making Network Connection............18
Gathering Information on the Connection
Setting................................18
IP Address Assignment................... 19
DNS Server and Proxy Server...............19
Connecting to the Network from the Control
Panel...................................20
Assigning the IP Address..................20
Connecting to LAN......................23
Function Settings
Soware for Setting. . . . . . . . . . . . . . . . . . . . . . . . 26
Web Cong (Web Page for Device)...........26
Using the Print Functions....................27
Print Settings for Server / Client Connection. . . . 27
Print Settings for Peer to Peer Connection......31
Basic Settings for Printing..................33
Conguring a Mail Server................... 37
Mail Server Setting Items..................38
Checking a Mail Server Connection..........39
Making System Settings.....................41
Setting the Control Panel..................41
Power Saving Settings During Inactivity.......42
Synchronizing the Date and Time with Time
Server................................42
AirPrint Setup............................43
Using Epson Connect Service.................43
Using Epson Open Platform..................44
Epson Open Platform Overview.............44
Conguring Epson Open Platform...........44
Conguring the Authentication Device........44
Product Security Settings
Introduction of Product Security Features. . . . . . . . 45
Conguring the Administrator Password. . . . . . . . 46
Conguring the Administrator Password
from the Control Panel....................46
Conguring the Administrator Password
Using Web Cong.......................46
Controlling the Panel Operation...............47
Enabling the Lock Setting..................47
Lock Setting Items for General Settings Menu. . . 48
Restricting Available Features.................50
Conguring
Access Control................50
Disabling the External Interface...............52
Operation and Management Settings
Logging on to the Printer as an Administrator. . . . . 54
Logging on to the Printer Using Web
Cong
....54
Conrm Information of the Printer.............54
Checking the Information from the Control
Panel.................................54
Checking the Information from Web Cong. . . . 55
Receiving Email Notications When Events
Occur..................................55
About Email Notications.................55
Conguring Email Notication..............56
Updating Firmware........................57
Updating the Printer's Firmware using the
Control Panel.......................... 57
Updating Firmware Using Web Cong........58
Administrator's Guide
Contents
2
Updating Firmware without Connecting to
the Internet............................58
Backing Up the Settings.....................59
Export the settings.......................59
Import the settings.......................59
Solving Problems
Hints to Solving Problems................... 61
Checking the Status of the Printer..............61
Checking the Error Message................61
Printing a Network Connection Report........63
Checking the Communication Status......... 69
Performing the Connection Test.............73
Initializing the Network Settings.............74
Trouble Case.............................76
Cannot Access Web
Cong
.................76
Appendix
Introduction of Network Soware..............78
Epson Device Admin.....................78
EpsonNet Cong........................78
EpsonNet Print (Windows Only).............79
EpsonNet SetupManager..................79
Making Wi-Fi Settings from the Control Panel
(WPS)..................................80
Making Wi-Fi Settings by Push Button Setup
(WPS)................................80
Making Wi-Fi Settings by PIN Code Setup
(WPS)................................81
Using Wi-Fi Direct (Simple AP) Connection. . . . . . 81
Enabling Wi-Fi Direct (Simple AP) from the
Control Panel.......................... 82
Changing the Wi-Fi Direct (Simple AP)
Settings...............................82
Changing the Connection Method.............83
Changing from Ethernet Connection to Wi-
Fi Connection..........................83
Changing from Wi-Fi Connection to
Ethernet Connection.....................84
Using Port for the Printer....................85
Menu Options for Settings...................85
Menu Options for General Settings...........85
Menu Options for Print Counter.............93
Menu Options for Supply Status.............93
Menu Options for Maintenance............. 94
Menu Options for Language................94
Menu Options for Printer Status/Print.........95
Advanced Security Settings for
Enterprise
Security Settings and Prevention of Danger. . . . . . . 97
Security Feature Settings.................. 98
SSL/TLS Communication with the Printer. . . . . . . .98
About Digital
Certication
.................98
Obtaining and Importing a CA-signed
Certicate.............................99
Deleting a CA-signed Certicate............103
Congure CA Certicate................. 103
Controlling Using Protocols.................106
Controlling protocols....................107
Protocols you can Enable or Disable.........107
Protocol Setting Items................... 108
Encrypted Communication Using IPsec/IP
Filtering................................111
About IPsec/IP Filtering..................111
Conguring
Default Policy................111
Conguring
Group Policy.................115
Conguration Examples of IPsec/IP Filtering. . .120
Conguring a Certicate for IPsec/IP Filtering. .121
Connecting the Printer to an IEEE802.1X
Network............................... 122
Conguring
an IEEE802.1X Network. . . . . . . . 122
Conguring a Certicate for IEEE802.1X. . . . . 124
Checking IEEE802.1X Network Status. . . . . . . .125
Solving Problems for Advanced Security........126
Restoring the Security Settings.............126
Problems Using Network Security Features. . . . 127
Problems on Using a Digital
Certicate
.......129
Administrator's Guide
Contents
3
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein.
e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2017 Seiko Epson Corporation
e
contents of this manual and the
specications
of this product are subject to change without notice.
Administrator's Guide
Copyright
4
Trademarks
EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
Google Cloud Print, Chrome, Chrome OS, and Android are trademarks of Google Inc.
Microso
®
, Windows
®
, Windows Server
®
, and Windows Vista
®
are registered trademarks of Microso
Corporation.
Apple, Macintosh, macOS, OS X, Bonjour, Safari, AirPrint, the AirPrint Logo, iPad, iPhone, iPod touch, and
iTunes are trademarks of Apple Inc., registered in the U.S. and other countries.
General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
Administrator's Guide
Trademarks
5
About this Manual
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Instructions containing useful tips and restrictions on printer operation.
Related Information
& Clicking this icon takes you to related information.
Descriptions Used in this Manual
Details of screen shots and illustrations may vary by model, but the instructions are the same.
Screen shots are from Windows Server 2012 R2. Details may vary between OS versions.
Some of the menu items in the screen shots may vary by model.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", Windows Server 2016, "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008
R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following
operating systems. Additionally, "Windows" is used to refer to all versions.
Microso
®
Wind o w s
®
10 operating system
Microso
®
Wind o w s
®
8.1 operating system
Microso
®
Wind o w s
®
8 operating system
Microso
®
Wind o w s
®
7 operating system
Microso
®
Wind o w s Vis t a
®
operating system
Microso
®
Wind o w s
®
XP operating system
Microso
®
Wind o w s
®
XP Professional x64 Edition operating system
Microso
®
Wind o w s S e r v e r
®
2016 operating system
Administrator's Guide
About this Manual
6
Microso
®
Wind o w s S e r v e r
®
2012 R2 operating system
Microso
®
Wind o w s S e r v e r
®
2012 operating system
Microso
®
Wind o w s S e r v e r
®
2008 R2 operating system
Microso
®
Wind o w s S e r v e r
®
2008 operating system
Microso
®
Wind o w s S e r v e r
®
2003 R2 operating system
Microso
®
Wind o w s S e r v e r
®
2003 operating system
Mac OS
In this manual, "Mac OS" is used to refer to macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X
Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
Administrator's Guide
About this Manual
7
Introduction
is is a common manual for the administrator to use and manage the printer.
ere are unavailable functions and unshown menus because this is a common manual. erefore, information is
given near setting items or menus.
See the User's Guide for function usage information.
Manual Component
Printer Settings and Managing
FlowExplains the ow from network connection, to setting each function, to managing the printer.
Connection
Explains how to connect a device to the network. Also explains the using port of the printer, DNS server, and
proxy server.
Function Settings
Explains the settings to use each function of the printer.
Product Security Settings
Explains the basic security settings, such as administrator password setting and access control.
Operation and Management Settings
Explains the operations and management aer beginning use of the printer, such as checking the printer's
information and the
notication
settings when an event is occurring.
Solving Problems
Explains settings initialization and troubleshooting of the network.
Advanced Security Settings for Enterprise
Explains the advanced security settings used on the network, such as SSL/TLS communication and IPsec / IP
ltering.
Terms Used in this Guide
Terms
e following terms are used in this guide.
Administrator's Guide
Introduction
8
Administrator
e
person in charge of installing and setting the device or the network at an
oce
or organization. For small
organizations, this person may be in charge of both device and network administration. For large organizations,
administrators have authority over the network or devices on the group unit of a department or division, and
network administrators are in charge of the communication settings for beyond the organization, such as the
Internet.
Network administrator
e person in charge of controlling network communication. e person who set up the router, proxy server, DNS
server and mail server to control communication through the Internet or network.
User
e person who uses devices such as printers or scanners.
Server / client connection (printer sharing using the Windows server)
e connection that indicates the printer is connected to the Windows server through the network or by USB
cable, and the print queue set on the server can be shared. Communication between the printer and the computer
goes through the server, and the printer is controlled on the server.
Peer to peer connection (direct printing)
e connection that indicates the printer and the computer are connected to the network through the hub or
access point, and the print job can be executed directly from the computer.
Web
Cong
(devices web page)
e web server that is built into the device. It is called Web Cong. You can check and change the devices status on
it using the browser.
Print queue
For Windows, the icon for each port displayed on Device and Printer such as a printer. Two or more icons are
created even for a single device if the device is connected to the network by two or more ports, such as standard
TCP/IP and WSD network.
Tool
A generic term for Epson soware to set up or manage a device, such as Epson Device Admin, EpsonNet Cong,
EpsonNet SetupManager, etc.
Administrator's Guide
Introduction
9
ASCII (American Standard Code for Information Interchange)
One of the standard character codes. 128 characters are
dened,
including such characters as the alphabet (a-z, A-
Z), Arabic numbers (0-9), symbols, blank characters, and control characters. When "ASCII" is described in this
guide, it indicates the 0x20 - 0x7E (hex number) listed below, and does not involve control characters.
* Space character.
Unicode (UTF-8)
An international standard code, covering the major global languages. When "UTF-8" is described in this guide, it
indicates coding characters in UTF-8 format.
Administrator's Guide
Introduction
10
Example of Network Environment
Example of Medium to Large Oce Network Environment
(A):Internet
e following services are available if the printer is able to connect to the Internet.
Epson Connect
Email Print, Remote Print, etc.
Administrator's Guide
Introduction
11
Cloud Services
Google Cloud Print, Evernote etc.
Site of Epson
Downloading the driver and
soware
and updating the printer's
rmware,
etc.
(B):DMZ(demilitarized zone)
is zone is placed between the internal network (intranet) and the external network (internet), and both networks
are segments isolated by the rewall. It is common to put the server that is opened for the external network. It is
able to protect diusion of an external threat to the internal network. Also, it is able to protect against
unauthorized access from the internal network to the server that is opened.
DNS server
Proxy server
Email transfer server
Web server
FTP server
(C): Trust Zone (Intranet)
is is a trust network that is protected by the rewall or UTM (Unied reat Management).
(C)-1: Server inside of the intranet
is server applies each service to the organization's computers.
DNS server
DHCP server
Email server
Active Directory server / LDAP server
File server
(C)-2: Application server
is server applies the function of the server application as follows.
Epson Print Admin
Document Capture Pro Server
(C)-3: Wired LAN (Ethernet), (C)-4: Wireless LAN (Wi-Fi)
Connect printers, scanners, computers, etc. to the LAN by using a LAN cable or radio wave.
(D): Other branch
is is the other branch network. It is connected by the Internet, leased line, etc.
Network devices
a: Firewall, UTM
b: Router
c: LAN switch
d: Wireless LAN controller
e: Access point
Administrator's Guide
Introduction
12
Example of Small Oce Network
(A): Internet
Epson Connect
Cloud services
Email server, FTP server
(B): Trust Zone (Intranet)
(B)-1: Wired LAN (Ethernet)
(B)-2: Wireless LAN (Wi-Fi)
Printer Connection Types
e following two methods are available for the printer's network connection.
Server / client connection (printer sharing using the Windows server)
Peer to peer connection (direct printing)
Server / Client Connection Settings
is
is the connection that the server computer shares with the printer. To prohibit the connection without going
through the server computer, you can enhance the security.
Administrator's Guide
Introduction
13
When using USB, the printer without the network function can be also shared.
Connection method:
Connect the printer to the network via LAN switch or access point.
You can also connect the printer to the server directly by USB cable.
Printer driver:
Install the printer driver on the Windows server depending on the OS of the client computers.
By accessing the Windows server and linking the printer, the printer driver is installed on the client computer and
can be used.
Features:
Manage the printer and the printer driver in batch.
Depending on the server spec, it may take time to start the print job because all print jobs go through the print
server.
You cannot print when the Windows server is turned o.
Related Information
& “Terms” on page 8
Peer to Peer Connection Settings
is
is the connection to connect the printer on the network and the computer directly. Only a network-capable
model can be connected.
Connection method:
Connect the printer to the network directly via hub or access point.
Printer driver:
Install the printer driver on each client computer.
When using EpsonNet SetupManager, you can provide the driver's package that includes the printer settings.
Features:
e print job starts immediately because the print job is sent to the printer directly.
You can print as long as the printer runs.
Related Information
& “Terms” on page 8
Administrator's Guide
Introduction
14
Printer Settings and Management
Flow of the Printer Settings and Management
A Network Connection for the Printer B Print function Setting
C Server Setting D Security Settings
E Operation and Management Settings
Network Connection for the Printer
Set the IP address to the printer and connect it to the network.
Administrator's Guide
Printer Settings and Management
15
IP address setting
Connecting to the network (LAN cable connection / Wi-Fi settings)
Related Information
& Network Connection” on page 18
Print Function Setting
Make setting to enable print function.
Print settings for Server / Client Connection
Print settings for Peer to Peer Connection
Related Information
& “Using the Print Functions” on page 27
Mail Server Setting
Make the mail server setting for email forwarding or email notication.
SMTP Server
POP3 Server
Related Information
&
Conguring
a Mail Server” on page 37
Security Settings
Administrator password setting
Access control setting
Controlling using Protocols
Advanced Security setting
Related Information
& “Product Security Settings” on page 45
& “Advanced Security Settings for Enterprise” on page 96
Operation and Management Setting
Checking the device status
Responding to the event occurrence
Backing up the device settings
Administrator's Guide
Printer Settings and Management
16
Related Information
& “Operation and Management Settings” on page 54
Administrator's Guide
Printer Settings and Management
17
Network Connection
is chapter explains the procedure to connect the printer to the network.
Before Making Network Connection
To connect to the network, check the connection method and setting information for connection in advance.
Gathering Information on the Connection Setting
Prepare the necessary setting information to connect. Check the following information in advance.
Divisions Items Note
Device connection
method
Ethernet
Wi-Fi
Decide how to connect the printer to the network.
For Wired LAN, connects to the LAN switch.
For Wi-Fi, connects to the network (SSID) of the access point.
LAN connection
information
IP address
Subnet mask
Default gateway
Decide the IP address to assign to the printer.
When you assign the IP address statically, all values are required.
When you assign the IP address dynamically using the DHCP function,
this information is not required because it is set automatically.
Wi-Fi connection
information
SSID
Password
These are the SSID (network name) and the password of the access
point that the printer connects to.
If MAC address ltering has been set, register the MAC address of the
printer in advance to register the printer.
For the supported standards, see the User's Guide.
DNS server information IP address for
primary DNS
IP address for
secondary DNS
These are required when assigning a static IP address to the printer.
The secondary DNS is set when the system has a redundant
conguration and there is a secondary DNS server.
If you are in a small organization and do not set the DNS server, set
the IP address of the router.
Proxy server
information
Proxy server name Set this when your network environment uses the proxy server to
access the internet from the intranet, and you use the function that
the printer directly accesses to the internet.
For the following functions, the printer directly connects to the
internet .
Epson Connect Services
Cloud services of other companies
Firmware updating
Port number
information
Port number to
release
Check the port number used by the printer and computer, then
release the port that is blocked by a rewall, if necessary.
For the port number used by the printer, see the Appendix.
Administrator's Guide
Network Connection
18
IP Address Assignment
ese are the following types of IP address assignment.
Static IP address:
Assign the predetermined IP address to the printer (host) manually.
e information to connect to the network (subnet mask, default gateway, DNS server and so on) need to be set
manually.
e
IP address does not change even when the device is turned
o,
so this is useful when you want to manage
devices with an environment where you cannot change the IP address or you want to manage devices using the IP
address. We recommend settings to the printer, server, etc. that many computers access. Also, when using security
features such as IPsec / IP
ltering,
assign a
xed
IP address so that the IP address does not change.
Automatic assignment by using DHCP function (dynamic IP addres):
Assign the IP address automatically to the printer (host) by using the DHCP function of the DHCP server or
router.
e information to connect to the network (subnet mask, default gateway, DNS server and so on) is set
automatically, so you can easily connect the device to the network.
If the device or the router is turned o, or depending on the DHCP server settings, IP address may change when
re-connecting.
We recommend managing devices other than the IP address and communicating with protocols that can follow
the IP address.
Note:
When you use the IP address reservation function of the DHCP, you can assign the same IP address to the devices at any
time.
DNS Server and Proxy Server
e
DNS server has a host name, domain name of the email address, etc. in association with the IP address
information.
Communication is impossible if the other party is described by host name, domain name, etc. when the computer
or the printer performs IP communication.
Queries the DNS server for that information and gets the IP address of the other party. is process is called name
resolution.
erefore,
the devices such as computers and printers can communicate using the IP address.
Name resolution is necessary for the printer to communicate using the email function or Internet connection
function.
When you use those functions, make the DNS server settings.
When you assign the printer's IP address by using the DHCP function of the DHCP server or router, it is
automatically set.
e proxy server is placed at the gateway between the network and the Internet, and it communicates to the
computer, printer, and Internet (opposite server) on behalf of each of them. e opposite server communicates
only to the proxy server. erefore, printer information such as the IP address and port number cannot be read
and increased security is expected.
When you connect to the Internet via a proxy server, congure the proxy server on the printer.
Administrator's Guide
Network Connection
19
Connecting to the Network from the Control Panel
Connect the printer to the network by using the printer's control panel.
For the printer's control panel, see the User's Guide for more details.
Assigning the IP Address
Set up the basic items such as Host Address, Subnet Mask, Default Gateway.
is section explains the procedure for setting a static IP address.
To select an item, move the focus to the item using the
u
d
l
r
buttons, and then press the OK button.
1. Turn on the printer.
2. Select Settings on the home screen on the printer's control panel.
3. Select General Settings > Network Settings > Advanced.
4.
Select TCP/IP.
Administrator's Guide
Network Connection
20
5. Select Manual for Obtain IP Address.
When you set the IP address automatically by using the DHCP function of router, select Auto. In that case, the
IP Address, Subnet Mask, and Default Gateway on step 6 to 7 are also set automatically, so go to step 8.
6. Enter the IP address.
Focus moves to the forward segment or the back segment separated by a period if you select
l
and
r
.
Conrm the value reected on the previous screen.
7. Set up the Subnet Mask and Default Gateway.
Conrm the value reected on the previous screen.
c
Important:
If the combination of the IP Address, Subnet Mask and Default Gatewayis incorrect, Start Setup is inactive
and cannot proceed with the settings.
Conrm
that there is no error in the entry.
8. Enter the IP address for the primary DNS server.
Conrm the value reected on the previous screen.
Note:
When you select Auto for the IP address assignment settings, you can select the DNS server settings from Manual or
Auto. If you cannot obtain the DNS server address automatically, select Manual and enter the DNS server address.
en,
enter the secondary DNS server address directly. If you select Auto, go to step 10.
Administrator's Guide
Network Connection
21
9. Enter the IP address for the secondary DNS server.
Conrm
the value
reected
on the previous screen.
10. Select Start Setup.
11. Close the conrmation screen.
Setting the Proxy Server
Set up the proxy server if both of the following are true.
e
proxy server is built for internet connection.
When using the function that a printer directly connects to the internet like Epson Connect service or another
company's cloud services.
1. Select Settings on the home screen.
To select an item, move the focus to the item using the
u
d
l
r
buttons, and then press the OK button.
When making settings aer IP address setting, the Advanced screen is displayed. Go to step 3.
2.
Select General Settings > Network Settings > Advanced.
3. Select Proxy Server.
Administrator's Guide
Network Connection
22
4. Select Use for Proxy Server Settings.
5. Enter the address for the proxy server by IPv4 or FQDN format.
Conrm the value reected on the previous screen.
6. Enter the port number for the proxy server.
Conrm the value reected on the previous screen.
7. Select Start Setup.
8. Close the conrmation screen.
Connecting to LAN
Connect the printer to the network by Ethernet or Wi-Fi.
Related Information
& Connecting to Ethernet” on page 24
& “Connecting to the Wireless LAN (Wi-Fi)” on page 24
Administrator's Guide
Network Connection
23
Connecting to Ethernet
Connect the printer to the network by using the Ethernet cable, and check the connection.
1. Connect the printer and hub (LAN switch) by Ethernet cable.
2. Select Settings on the home screen.
To select an item, move the focus to the item using the
u
d
l
r
buttons, and then press the OK button.
3. Select General Settings > Network Settings.
4. Select Connection Check.
e connection diagnosis result is displayed. Conrm the connection is correct.
5. Select OK to
nish.
When you select Print Check Report, you can print the diagnosis result. Follow the on-screen instructions to
print it.
Related Information
& “Changing from Ethernet Connection to Wi-Fi Connection” on page 83
Connecting to the Wireless LAN (Wi-Fi)
You can manually set up the information necessary to connect to an access point from the printer's control panel.
To set up manually, you need the SSID and password for an access point.
Note:
When the access point supports WPS, you can automatically make the Wi-Fi connection settings by using the push button or
PIN code, without using the SSID and password.
1. Select Wi - F i on the home screen.
To select an item, move the focus to the item using the
u
d
l
r
buttons, and then press the OK button.
2. Select Router.
Administrator's Guide
Network Connection
24
3. Press the OK button.
If the network connection is already set up, the connection details are displayed. Select Change Settings to
change the settings.
If the printer is already connected by Ethernet, select Change to Wi-Fi connection., and then select Ye s aer
conrming the message.
4. Select Wi-Fi Setup Wizard.
5. Select the SSID for the access point.
If the SSID you want to connect to is not displayed on the printer's control panel, press the
button to
update the list. If it is still not displayed, press the
button, and then enter the SSID directly.
6. Select Enter Password, and then enter the password.
Note:
e password is case-sensitive.
If you enter the SSID directly, select Available for Password, and then enter the password.
7. When you have nished, select OK.
8. Check the settings, and then select Start Setup.
9.
Select OK to nish.
If you fail to connect, select Print Check Report to print a network connection report, and then check the
printed solutions.
10.
Press the
button.
Related Information
& Messages and Solutions on the Network Connection Report” on page 64
& “Making Wi-Fi Settings from the Control Panel (WPS)” on page 80
& Changing from Wi-Fi Connection to Ethernet Connection” on page 84
Administrator's Guide
Network Connection
25
Function Settings
is chapter explains the rst settings to make in order to use each function of the device.
Software for Setting
In this topic, the procedure for making settings from the administrator’s computer using Web Cong is explained.
Web Cong (Web Page for Device)
About Web Cong
Web
Cong
is a built-in web page of the printer for
conguring
the printer's settings. You can operate the printer
connected to the network from the computer.
To access Web Cong, you need to have rst assigned an IP address to the printer.
Note:
You can lock the settings by conguring the administrator password to the printer.
Administrator's Guide
Function Settings
26
Accessing Web Cong
Enter the printer’s IP address into a web browser. JavaScript must be enabled. When accessing Web Cong via
HTTPS, a warning message will appear in the browser since a self-signed certicate, stored in the printer, is used.
Accessing via HTTPS
IPv4: https://<printer IP address> (without the < >)
IPv6: https://[printer IP address]/ (with the [ ])
Accessing via HTTP
IPv4: http://<printer IP address> (without the < >)
IPv6: http://[printer IP address]/ (with the [ ])
Examples
IPv4:
https://192.0.2.111/
http://192.0.2.111/
IPv6:
https://[2001:db8::1000:1]/
http://[2001:db8::1000:1]/
Note:
If the printer name is registered with the DNS server, you can use the printer name instead of the printer’s IP address.
Related Information
& “SSL/TLS Communication with the Printer” on page 98
& “About Digital Certication” on page 98
Using the Print Functions
Enable to use the print function through the network.
To use the printer on the network, you need to set the port for network connection on the computer as well as the
printers network connection.
Server / client connection : Set the port on the server computer
For the server / client connection, explain how to set the port manually.
Peer to peer connection : Set the port on each computer
For peer to peer connection, explain how to set the port automatically using the installer available from the
soware disc or Epson's website.
Print Settings for Server / Client Connection
Enable to print from the printer that is connected as the server / client connection.
For the server / client connection, set up the print server rst, and then share the printer on the network.
When using the USB cable to connect to the server, also set the print server rst, and then share the printer on the
network.
Administrator's Guide
Function Settings
27
Setting Up the Network Ports
Create the print queue for network printing on the print server by using standard TCP/IP, and then set the network
port.
is example is when using Windows 2012 R2.
1.
Open the devices and printers screen.
Desktop > Settings > Control Panel > Hardware and Sound or Hardware > Devices and Printers.
2.
Add a printer.
Click Add printer, and then select e printer that I want isn't listed.
3.
Add a local printer.
Select Add a local printer or network printer with manual settings, and then click Next.
4. Select Create a new port, select Standard TCP/IP Port as the Port Type, and then click Next.
5. Enter the printer's IP address or printer name in Host Name or IP Address or Printer Name or IP Address,
and then click Next.
Example:
Printer name : EPSONA1A2B3C
IP address : 192.0.2.111
Do not change Port name.
Administrator's Guide
Function Settings
28
Click Continue when the User Account Control screen is displayed.
Note:
If you specify the printer name on the network where the name resolution is available, the IP address is tracked even if
printer's IP address has been changed by DHCP. You can conrm the printer name from the network status screen on
the printer's control panel or network status sheet.
6. Set the printer driver.
If the printer driver is already installed:
Select Manufacturer and Printers. Click Next.
If the printer driver is not installed:
Click Have Disc and then insert the soware disc supplied with the printer. Click Browse, and then select
the folder on the disc containing the printer driver. Make sure you select the correct folder.
e
location of
the folder may change depending on your operating system.
32 bit version of Windows: WINX86
64 bit version of Windows: WINX64
7. Follow the on-screen instructions.
When using the printer under the server / client connection (printer sharing using the Windows server), make the
sharing settings hereaer.
Related Information
& “Sharing the Printer (Windows only)” on page 30
Checking the Port
Conguration
- Windows
Check if the correct port is set for the print queue.
1. Open the devices and printers screen.
Desktop > Settings > Control Panel > Hardware and Sound or Hardware > Devices and Printers.
Administrator's Guide
Function Settings
29
2. Open the printer properties screen.
Right-click the printer icon, and then click Printer properties.
3. Click the Ports tab, select Standard TCP/IP Port, and then click
Congure
Port.
4. Check the port conguration.
For RAW
Check that Raw is selected in Protocol, and then click OK.
For LPR
Check that LPR is selected in Protocol. Enter "PASSTHRU" in Queue name from LPR Settings. Select LPR
Byte Counting Enabled, and then click OK.
Sharing the Printer (Windows only)
When using the printer under the server / client connection (printer sharing using the Windows server), set up the
printer sharing from the print server.
1. Select Control Panel > View devices and printers on the print server.
2. Right-click the printer icon (print queue) that you want to share with, and then select Printer Properties >
Sharing tab.
3.
Select Share this printer and then enter to Share name.
For Windows Server 2012, click Change Sharing Options and then congure the settings.
Installing Additional Drivers (Windows only)
If the Windows versions for a server and clients are dierent, it is recommended to install additional drivers to the
print server.
1. Select Control Panel > View devices and printers on the print server.
2. Right-click the printer icon that you want to share with the clients, and then click Printer Properties >
Sharing tab.
3. Click Additional Drivers.
For Windows Server 2012, click Change Sharing Options and then congure the settings.
4. Select versions of Windows for clients, and then click OK.
5. Select the information le for the printer driver (*.inf) and then install the driver.
Related Information
& “Using the Shared Printer – Windows” on page 31
Administrator's Guide
Function Settings
30
Using the Shared Printer – Windows
e administrator needs to inform the clients of the computer name assigned to the print server and how to add it
to their computers. If the additional driver(s) have not been
congured
yet, inform the clients how to use Devices
and Printers to add the shared printer.
If additional driver(s) have already been congured on the print server, follow these steps:
1. Select the name assigned to the print server in Windows Explorer.
2.
Double-click the printer that you want to use.
Related Information
& “Sharing the Printer (Windows only)” on page 30
& “Installing Additional Drivers (Windows only)” on page 30
Print Settings for Peer to Peer Connection
For peer to peer connection (direct printing), a printer and a client computer have a one-to-one relationship.
e
printer driver must be installed on each client computer.
Related Information
& “Setting the Printer Driver - Windows” on page 31
& “Setting the Printer Driver - Mac OS” on page 32
Setting the Printer Driver - Windows
For small organizations, we recommend installing the printer driver on each client computer. Use the installer on
Epson website or on the soware disc.
Note:
When the printer is used from many client computers, by using EpsonNet SetupManager and delivering the driver as a
package, install operation time can be reduced dramatically.
1. Run the installer.
Running from the website
Access the following website, and then enter the product name. Go to Setup, download the
soware,
and
then run it.
http://epson.sn
Running from the
soware
disc (only for the models that come with a
soware
disc and users with
computers with disc drives.)
Insert the
soware
disc into the computer.
Administrator's Guide
Function Settings
31
2. Select the connection method for the printer, and then click Next.
Note:
If Select Soware Installation is displayed, select Change or re-set the connection method and then click Next.
3. Follow the on-screen instructions.
Related Information
& “EpsonNet SetupManager” on page 79
Setting the Printer Driver - Mac OS
Download the soware from the website, and then make connection settings for adding a computer. Start the setup
under the Internet available environment.
When you want to install the Epson PostScript printer driver for a PostScript supported printer, see the printer's
User's Guide.
1. Access the following website from the computer you want to make settings, and then enter the product's name.
http://epson.sn
2. Go to Setup, and then download the soware.
3. Run the soware, and then follow the on-screen instructions.
Administrator's Guide
Function Settings
32
4. Select Additional Computer on the Connection Type screen.
5. Follow the on-screen instructions.
Basic Settings for Printing
Set the print settings, such as paper size or printing error.
Paper Source Settings
Set the size and type of paper to be loaded in each paper source.
1. Access Web Cong and select the Print tab > Paper Source Settings.
2. Set each item.
e
displayed items may vary by the situation.
Paper source name
Display the target paper source name, such as Rear Paper Feed, Cassette 1.
Paper Size
Select the paper size you want to set from the pull-down menu.
Unit
Select the unit of the user-dened size. You can select it when User-Dened is selected on Paper Size.
Administrator's Guide
Function Settings
33
Wi d t h
Set the horizontal length of the user-dened size.
e
range you can enter here depends on the paper source, which is indicated on the side of Wi d t h .
When you select mm in Unit, you can enter up to one decimal place.
When you select inch in Unit, you can enter up to two decimal places.
Height
Set the vertical length of the user-dened size.
e range you can enter here depends on the paper source, which is indicated on the side of Height.
When you select mm in Unit, you can enter up to one decimal place.
When you select inch in Unit, you can enter up to two decimal places.
Paper Type
Select the paper type you want to set from the pull-down menu.
3. Check the settings, and then click OK.
Related Information
& “Accessing Web
Cong
” on page 27
Interface Settings
Set the timeout of the print jobs or printing language assigned to each interface.
is item is displayed on the PCL or PostScript compatible printer.
1. Access Web
Cong
and select the Print tab > Interface Settings.
2. Set each item.
Timeout Settings
Set the timeout of the print jobs sent directly via USB.
You can set between 5 and 300 seconds by the second.
When you do not want to timeout, enter 0.
Printing Language
Select the printing language for each USB interface and network interface.
When you select Auto, the printing language is automatically detected by the print jobs being sent.
3.
Check the settings, and then click OK.
Related Information
& “Accessing Web Cong” on page 27
Error Settings
Set the displaying error for the device.
1. Access Web
Cong
and select the Print tab > Error Settings.
Administrator's Guide
Function Settings
34
2. Set each item.
Paper Size Notice
Set whether to display an error on the control panel when the paper size of the
specied
paper source is
dierent from the paper size of the print data.
Paper Type Notice
Set whether to display an error on the control panel when the paper type of the specied paper source is
dierent from the paper type of the print data.
Auto Error Solver
Set whether to automatically cancel the error if there is no operation on the control panel for 5 seconds
aer displaying the error.
3. Check the settings, and then click OK.
Related Information
& “Accessing Web
Cong
” on page 27
Universal Print Settings
Set when you print from external devices without using the printer driver.
Some items are not displayed depending on the printing language of your printer.
1. Access Web
Cong
and select the Print tab > Universal Print Settings.
2. Set each item.
3.
Check the settings, and then click OK.
Related Information
& “Accessing Web Cong” on page 27
Basic
Items Explanation
Top Oset(-30.0-30.0mm) Sets the vertical position of the paper on which printing starts.
Left Oset(-30.0-30.0mm) Sets the horizontal position of the paper on which printing starts.
Top Oset in Back(-30.0-30.0mm) Sets the vertical position of the paper on which the printing of the back side of
the paper starts in duplex printing.
Left Oset in Back(-30.0-30.0mm) Sets the horizontal position of the paper on which the printing of the back side of
the paper starts in duplex printing.
Check Paper Width Set whether to check paper width when printing.
Skip Blank Page If there is a blank page in the print data, set not to print a blank page.
Administrator's Guide
Function Settings
35
PDL Print Conguration
You can specify settings for PCL or PostScript printing.
is
item is displayed on a PCL or PostScript compatible printer.
Common Settings
Items Explanation
Paper Size Select the paper size on which you want to print.
Paper Type Select the type of paper on which you print.
Orientation Select the orientation you want to use to print.
Quality Select the print quality you want to use for printing.
Ink Save Mode Set whether to print with reduced ink consumption.
Print Order Select to print from the top or the last page.
Number of Copies(1-999) Set the number of copies you want to print.
Binding Margin Select the binding position.
Auto Paper Ejection Select whether to eject paper automatically when timeout is occurred during
receiving a print job.
2-Sided Printing Set whether printing 2-sided.
PCL Menu
Items Explanation
Font Source Select whether to use the font installed on the printer or download it.
Font Number Specify the font number you want to use.
Pitch(0.44-99.99cpi) If the font to use is scalable and xed-pitch font, specify the font size in pitch.
Height(4.00-999.75pt) If the font to use is scalable and proportional font, specify the font size in points.
Symbol Set Select the symbol set of the font you want to use.
Form(5-128lines) Specify the number of lines per page.
CR Function Select the operation for the CR code (return).
LF Function Select the operation for the LF code (new line), FF code (new page).
Paper Source Assign Specify paper feeder assignment for PCL paper feed command.
PS3 Menu
Items Explanation
Error Sheet Set whether to print an error sheet when PS3 printing error occurs.
Coloration Set as color printing or monochrome printing.
Administrator's Guide
Function Settings
36
Items Explanation
Binary Set whether to accept the binary data or not.
PDF Page Size Set the paper size for PDF printing.
Conguring
a Mail Server
Set the mail server from Web Cong.
When the printer can send the email, receiving the email
notication
from the printer is enabled.
Check below before setting up.
e printer is connected to the network that can access the mail server.
Email setting information of the computer that uses the same mail server as the printer.
Note:
When you use the mail server on the Internet, conrm the setting information from the provider or website.
1. Access Web Cong and select the Network tab > Email Server > Basic.
2.
Enter a value for each item.
3. Select OK.
e settings you have selected are displayed.
When the setup completes, perform the connection check.
Related Information
& “Checking a Mail Server Connection” on page 39
& “Mail Server Setting Items” on page 38
&
“Accessing Web
Cong
” on page 27
Administrator's Guide
Function Settings
37
Mail Server Setting Items
Items Settings and Explanation
Authentication Method Specify the authentication method for the printer to access the mail server.
O Set when the mail server does not need authentication.
SMTP AUTH Authenticates on the SMTP server (outgoing mail server)
when sending the email. The mail server needs to support
SMTP authentication.
POP before SMTP Authenticates on the POP3 server (receiving mail server)
before sending the email. When you select this item, set the
POP3 server.
Authenticated Account
If you select SMTP AUTH or POP before SMTP as the Authentication Method, enter the
authenticated account name between 0 and 255 characters in ASCII (0x20-0x7E).
When you select SMTP AUTH, enter the SMTP server account. When you select POP before
SMTP, enter the POP3 server account.
Authenticated Password
If you select SMTP AUTH or POP before SMTP as the Authentication Method, enter the
authenticated password between 0 and 20 characters in ASCII (0x20-0x7E).
When you select SMTP AUTH, enter the authenticated account for the SMTP server. When
you select POP before SMTP, enter the authenticated account for the POP3 server.
Administrator's Guide
Function Settings
38
Items Settings and Explanation
Sender's Email Address Enter the sender's email address such as the email address of the system administrator. This
is used when authenticating, so enter a valid email address that is registered to the mail
server.
Enter between 0 and 255 characters in ASCII (0x20-0x7E) except for : ( ) < > [ ] ; ¥. A period "."
cannot be the rst character.
SMTP Server Address Enter between 0 and 255 characters using A-Z a-z 0-9 . - . You can use IPv4 or FQDN format.
SMTP Server Port Number Enter a number between 1 and 65535.
Secure Connection Select the encryption method of the communication to the mail server.
None
If you select POP before SMTP in Authentication Method,
the connection is not encrypted.
SSL/TLS
This is available when Authentication Method is set to O
or SMTP AUTH. Communication is encrypted from the start.
STARTTLS
This is available when Authentication Method is set to O
or SMTP AUTH. Communication is not encrypted from the
start, but depending on the network environment, whether
the communication is encrypted or not is changed.
Certicate Validation
The certicate is validated when this is enabled. We recommend this is set to Enable. To set
up, you need to import the CA Certicate to the printer.
POP3 Server Address
If you select POP before SMTP as the Authentication Method, enter the POP3 server
address between 0 and 255 characters using A-Z a-z 0-9 . - . You can use IPv4 or FQDN
format.
POP3 Server Port Number
If you select POP before SMTP as the Authentication Method, enter a number between 1
and 65535.
Related Information
& “Conguring a Mail Server” on page 37
Checking a Mail Server Connection
You can check the connection to the mail server by performing the connection check.
1. Access Web Cong and select the Network tab > Email Server > Connection Test.
2. Select Start.
e connection test to the mail server is started. Aer the test, the check report is displayed.
Related Information
& “Accessing Web Cong” on page 27
& “Mail Server Connection Test References” on page 40
Administrator's Guide
Function Settings
39
Mail Server Connection Test References
Messages Cause
Connection test was successful. This message appears when the connection with the server is successful.
SMTP server communication error.
Check the following. - Network
Settings
This message appears when
The printer is not connected to a network
SMTP server is down
Network connection is disconnected while communicating
Received incomplete data
POP3 server communication error.
Check the following. - Network
Settings
This message appears when
The printer is not connected to a network
POP3 server is down
Network connection is disconnected while communicating
Received incomplete data
An error occurred while connecting to
SMTP server. Check the followings. -
SMTP Server Address - DNS Server
This message appears when
Connecting to a DNS server failed
Name resolution for an SMTP server failed
An error occurred while connecting to
POP3 server. Check the followings. -
POP3 Server Address - DNS Server
This message appears when
Connecting to a DNS server failed
Name resolution for an POP3 server failed
SMTP server authentication error.
Check the followings. - Authentication
Method - Authenticated Account -
Authenticated Password
This message appears when SMTP server authentication failed.
POP3 server authentication error.
Check the followings. - Authentication
Method - Authenticated Account -
Authenticated Password
This message appears when POP3 server authentication failed.
Unsupported communication method.
Check the followings. - SMTP Server
Address - SMTP Server Port Number
This message appears when you try to communicate with unsupported protocols.
Connection to SMTP server failed.
Change Secure Connection to None.
This message appears when an SMTP mismatch occurs between a server and a
client, or when the server does not support SMTP secure connection (SSL
connection).
Connection to SMTP server failed.
Change Secure Connection to SSL/TLS.
This message appears when an SMTP mismatch occurs between a server and a
client, or when the server requests to use an SSL/TLS connection for an SMTP
secure connection.
Connection to SMTP server failed.
Change Secure Connection to
STARTTLS.
This message appears when an SMTP mismatch occurs between a server and a
client, or when the server requests to use an STARTTLS connection for an SMTP
secure connection.
The connection is untrusted. Check the
following. - Date and Time
This message appears when the printers date and time setting is incorrect or the
certicate
has expired.
Administrator's Guide
Function Settings
40
Messages Cause
The connection is untrusted. Check the
following. - CA
Certicate
This message appears when the printer does not have a root certicate
corresponding to the server or a CA
Certicate
has not been imported.
The connection is not secured. This message appears when the obtained certicate is damaged.
SMTP server authentication failed.
Change Authentication Method to
SMTP-AUTH.
This message appears when an authentication method mismatch occurs between
a server and a client. The server supports SMTP AUTH.
SMTP server authentication failed.
Change Authentication Method to
POP before SMTP.
This message appears when an authentication method mismatch occurs between
a server and a client. The server does not support SMTP AUTH.
Sender's Email Address is incorrect.
Change to the email address for your
email service.
This message appears when the specied senders Email address is wrong.
Cannot access the printer until
processing is complete.
This message appears when the printer is busy.
Related Information
& “Checking a Mail Server Connection” on page 39
Making System Settings
Setting the Control Panel
Setup for the printer's control panel. You can set up as follows.
1. Access Web Cong and select the Device Management tab > Control Panel.
2. Set up the following items as necessary.
Language
Select the displayed language on the control panel.
Panel Lock
If you select ON, the administrator password is required when you perform an operation that requires the
administrator's authority. If the administrator password is not set, panel lock is disabled.
Operation Timeout
If you select ON, when you log in as the access control user or administrator, you are automatically logged
out and go to the initial screen if there is no activity for a certain period of time.
You can set between 10 seconds and 240 minutes by the second.
Administrator's Guide
Function Settings
41
Note:
You can also set up from the printer’s control panel.
Language : Settings > General Settings > Basic Settings > Language
Panel Lock : Settings > General Settings > System Administration > Security Settings > Admin Settings > Lock
Setting
Operation Time Out : Settings > General Settings > Basic Settings > Operation Time Out (You can specify On or
O.)
3. Click OK.
Related Information
&
“Accessing Web
Cong
” on page 27
Power Saving Settings During Inactivity
You can set up the time to shi to the power saving mode or to turn the power o when the printer’s control panel
is not operated for a certain period of time. Set the time depending on your usage environment.
1. Access Web Cong and select the Device Management tab > Power Saving.
2.
Enter the time for the Sleep Timer to switch to power saving mode when inactivity occurs.
You can set up to 240 minutes by the minute.
Note:
You can also set up from the printer’s control panel.
Settings > General Settings > Basic Settings > Sleep Timer
3. Select the turning o time for the Power O Timer.
Note:
You can also set up from the printer’s control panel.
Settings > General Settings > Basic Settings > Power
O
Tim e r
4. Click OK.
Related Information
& “Accessing Web Cong” on page 27
Synchronizing the Date and Time with Time Server
When synchronizing with the time server (NTP server), you can synchronize the time of the printer and the
computer on the network.
e
time server may be operated within the organization or published on the Internet.
When using the CA certicate or Kerberos authentication, time-related trouble can be prevented by synchronizing
with the time server.
1. Access Web Cong and select the Device Management tab > Date and Time > Time Ser ver.
2.
Select Use for Use Time Server.
Administrator's Guide
Function Settings
42
3. Enter the time server address for Time Server Address.
You can use IPv4, IPv6 or FQDN format. Enter 252 characters or less. If you do not specify this, leave it blank.
4. Enter Update Interval (min).
You can set up to 10,800 minutes by the minute.
5. Click OK.
Note:
You can
conrm
the connection status with the time server on Time S e r v e r S t a t u s .
Related Information
& “Accessing Web
Cong
” on page 27
AirPrint Setup
Set when using AirPrint printing.
Access Web Cong and select the Network tab > AirPrint Setup.
Items Explanation
Bonjour Service Name Enter the Bonjour service name between 1 and 41 characters in ASCII (0x20-0x7E).
Bonjour Location Enter location information such as the printer's placement within 127 bytes or less
in Unicode (UTF-8).
Geolocation
Latitude and Longitude (WGS84)
Enter the printer's location information. This entry is optional.
Enter values by using WGS-84 datum, which separates latitude and longitude with
a comma.
You can enter -90 to +90 for the latitude value, and -180 to +180 for the longitude
value. You can enter less than a decimal to the sixth place, and you can omit "+".
Top Priority Protocol Select top priority protocol from IPP and Port9100.
Wide-Area Bonjour Set whether or not to use Wide-Area Bonjour. If you use it, the printers must be
registered on the DNS server to be able to search the printer over the segment.
Enable AirPrint IPP, Bonjour, AirPrint are enabled, and IPP is established only with secure
communication.
Using Epson Connect Service
By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or
laptop, anytime and practically anywhere.
e features available on the Internet are as follows.
Email Print Epson iPrint remote print Remote Print Driver
✓✓✓
Administrator's Guide
Function Settings
43
See the Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Using Epson Open Platform
Epson Open Platform Overview
Epson Open Platform is a platform to use Epson printers with the function provided by the server of the
authentication system.
You can acquire the logs of each device and user in cooperation with the server, and congure restrictions on the
device and functions that can be used for each user and group. It can be used with Epson Print Admin (Epson
Authentication System) or a third-party authentication system.
If you connect an authentication device, you can also perform user authentication using the ID card.
Conguring Epson Open Platform
Enable Epson Open Platform so that you can use the device from the authentication system.
1. Access Web Cong and then select the Epson Open Platform tab > Product key.
2. Enter a value for each item.
Serial Number
e serial number of the device is displayed.
Epson Open Platform Version
Select the version of Epson Open Platform.
e
corresponding version varies depending on the
authentication system.
Enter product key
Enter the product key obtained from the dedicated Web site. See the Epson Open Platform manual for
details such as how to obtain the product key.
3. Click Next.
A conrmation message is displayed.
4. Click OK.
e printer is updated.
Conguring the Authentication Device
You ca n
congure
the authentication device used in the authentication system from the Device Management tab >
Card Reader.
For more information, see the manual of the authentication system.
Administrator's Guide
Function Settings
44
Product Security Settings
is chapter explains the security settings of the device.
Introduction of Product Security Features
is section introduces the security function of the Epson Devices.
Feature name Feature type What to set What to prevent
Setup for the
administrator
password
Locks the system settings,
such as connection setup for
network or USB.
An administrator sets a
password to the device.
You can set or change from
both Web Cong and the
printer's control panel.
Prevent from illegally reading
and changing the
information stored in the
device such as ID, password,
network settings, and so on.
Also, reduce a wide range of
security risks such as leakage
of information for the
network environment or
security policy.
Setup for access
control
If you log on with a user
account registered in
advance, you are allowed to
use the printer.
Protects from illegal access by
any system other than the
authentication system when
using it.
Register any user account.
You can register up to 10 user
accounts.
The risk of leakage and
unauthorized viewing of data
can be reduced by
minimizing the numbers of
functions in accordance with
the business content and the
role of the user.
Setup for external
interface
Controls the interface that
connects to the device.
Enable or disable NFC and
USB connection with the
computer.
NFC: Prevents illegal
printing using NFC.
USB connection of
computer: Prevents
unauthorized use of the
device by prohibiting
printing without going
through the network.
Related Information
& “About Web Cong” on page 26
& EpsonNet Config” on page 78
& “Conguring the Administrator Password” on page 46
& “Restricting Available Features” on page 50
& “Disabling the External Interface” on page 52
Administrator's Guide
Product Security Settings
45
Conguring the Administrator Password
When you set the administrator password, you can prevent the users from changing system management settings.
You can set and change the administrator password using either Web Cong, the printer's control panel, or
soware (Epson Device Admin). When using the soware, see the documentation for each soware.
Related Information
& “Conguring the Administrator Password from the Control Panel” on page 46
&
Conguring
the Administrator Password Using Web
Cong
” on page 46
&
“Epson Device Admin” on page 78
Conguring the Administrator Password from the Control Panel
You can set the administrator password from the printer's control panel.
1. Select Settings on the printer's control panel.
2. Select General Settings > System Administration > Security Settings.
3. Select Admin Settings.
4. Select Admin Password > Register.
5. Enter the new password.
6. Enter the password again.
7. Select OK, and then press the OK button to close the conrmation screen.
e administrator settings screen is displayed.
Note:
You can change or delete the administrator password when you select Change or Reset on the Admin Passwordscreen and
enter the administrator password.
Conguring the Administrator Password Using Web Cong
You can set the administrator password usingWeb Cong.
1. Access Web Cong and select the Product Security tab > Change Administrator Password.
Administrator's Guide
Product Security Settings
46
2. Enter a password to New Password and Conrm New Password. Enter the user name, if necessary.
If you want to change the password to new one, enter a current password.
3. Select OK.
Note:
To set or change the locked menu items, click Administrator Login, and then enter the administrator password.
To delete the administrator password, click Product Security tab > Delete Administrator Password, and then enter
the administrator password.
Related Information
&
“Accessing Web Cong” on page 27
Controlling the Panel Operation
If you set the administrator password and enable the Lock Setting, you can lock the items related to the printer’s
system settings so that users cannot change them.
Enabling the Lock Setting
Enable the Lock Setting for the printer where the password is set.
Specify an administrator's password rst.
Administrator's Guide
Product Security Settings
47
Enabling the Lock Setting from the Control Panel
1. Select Settings on the printer's control panel.
To select an item, move the focus to the item using the
u
d
l
r
buttons, and then press the OK button.
2. Select General Settings > System Administration > Security Settings.
3.
Select Admin Settings.
4. Select On on Lock Setting.
5. Select Ye s on the conrmation screen.
6. Select Settings > General Settings > Network Settings, and then check that the password is required.
Enabling the Lock Setting from Web Cong
1. Access Web Cong and click the Administrator Login.
2. Enter the user name and password, and then click OK.
3. Select the Device Management tab > Control Panel.
4. On the Panel Lock, select ON.
5. Click OK.
6.
Select Settings > General Settings > Network Settings on the printer’s control panel, and then check that the
password is required.
Lock Setting Items for General Settings Menu
is is a list of the Lock Setting items in Settings > General Settings on the control panel.
General Settings menu Panel Lock
Basic Settings -
LCD Brightness -
Sleep Timer
Power O Timer
Date/Time Settings
Language
Operation Time Out
Keyboard -
Printer Settings -
Administrator's Guide
Product Security Settings
48
General Settings menu Panel Lock
Paper Source Settings -
Printing Language*
Universal Print Settings
PDL Print Conguration*
Auto Error Solver
Thick Paper
Quiet Mode
Ink Drying Time -
PC Connection via USB -
USB I/F Timeout Setting*
Network Settings
Wi-Fi Setup
Wired LAN Setup
Network Status
Wired LAN/Wi-Fi Status *
Wi-Fi Direct Status *
Print Status Sheet *
Connection Check *
Advanced
Device Name
TCP/IP
Proxy Server
IPv6 Address
NFC
Link Speed & Duplex
Redirect HTTP to HTTPS
Disable IPsec/IP Filtering
Disable IEEE802.1X
Web Service Settings
Epson Connect Services
Google Cloud Print Services
Administrator's Guide
Product Security Settings
49
General Settings menu Panel Lock
System Administration
Clear Internal Memory Data*
Security Settings
delete all condential jobs
Admin Settings
Admin Password
Lock Setting
Restore Default Settings
Firmware Update
= To be locked.
- = Not to be locked.
*1 : Even though items on the upper level can be locked by administrator lock, you can still access them from the same name
menu of Settings > Printer Status/Print.
*2 : Even though items on the upper level can be locked by administrator lock, you can still access them from Home >
> > When you cannot connect to the network.
*3 : is item is displayed on a PCL or PostScript compatible printer.
Related Information
&
“Menu Options for System Administration” on page 92
Restricting Available Features
You can register user accounts on the printer, link them with functions, and control functions that users can use.
When you register the authentication information to the printer driver, you will be able to print from the
computer. For details of the driver settings, see the driver's help or manual.
Conguring
Access Control
To use access control, create the user account and enable the access control function.
Creating the User Account
Create the user account for access control.
1. Access Web Cong and select the Product Security tab > Access Control Settings > User Settings.
Administrator's Guide
Product Security Settings
50
2. Click Add for the number you want to register.
c
Important:
When using the printer with the authentication system of Epson or other companies, register the user name of
the restriction setting in number 2 to number 10.
Application soware such as the authentication system uses number one, so that the user name is not displayed
on the printer's control panel.
3. Set each item.
User Name :
Enter the name displayed on the user name list between 1 and 14 characters long using alphanumeric
characters.
Password :
Enter a password between 0 and 20 characters long in ASCII (0x20-0x7E). When initializing the password,
leave it blank.
Select the check box to enable or disable each function.
Select the function that you permit to use.
4.
Click Apply.
Return to the user setting list aer a specic length of time.
Check that the user name you registered on User Name is displayed and changed Add to Edit.
Editing the User Account
Edit the account registered to access control.
1. Access Web
Cong
and select the Product Security tab > Access Control Settings > User Settings.
2. Click Edit for the number you want to edit.
3. Change each item.
4.
Click Apply.
Return to the user setting list aer a specic length of time.
Deleting the User Account
Delete the account registered to access control.
1. Access Web Cong and select the Product Security tab > Access Control Settings > User Settings.
2. Click Edit for the number you want to delete.
Administrator's Guide
Product Security Settings
51
3. Click Delete.
c
Important:
When clicking Delete, the user account will be deleted without a conrmation message. Take care when
deleting the account.
Return to the user setting list aer a specic length of time.
Enabling Access Control
When enabling access control, only the registered user will be able to use the printer.
1. Access Web Cong and select the Product Security tab > Access Control Settings > Basic.
2.
Select Enables Access Control.
If you select Allows printing and scanning without authentication information, you can print from the
drivers that are not set with the authentication information.
3. Click OK.
Disabling the External Interface
You can disable the interface that is used to connect the device to the printer. Make the restriction settings to
restrict printing other than via network.
Note:
You can also make the restriction settings on the printer's control panel.
NFC : Settings > General Settings > Network Settings > Advanced > NFC
PC Connection via USB : Settings > General Settings > Printer Settings > PC Connection via USB
1. Access Web Cong and select the Product Security tab > External Interface.
2. Select Disable on the functions you want to set.
Select Enable when you want to cancel controlling.
NFC
Disable the NFC interface built in the control panel.
PC Connection via USB
You can restrict the usage of the USB connection from the computer. If you want to restrict it, select
Disable.
3. Click OK.
4. Check that the disabled port cannot be used.
NFC
Conrm that there is no response when holding the device that supports the NFC function like a smart
phone over the printer.
Administrator's Guide
Product Security Settings
52
PC Connection via USB
If the driver was installed on the computer
Connect the printer to the computer using a USB cable, and then conrm that the printer does not print.
If the driver was not installed on the computer
Wi n d o w s :
Open the device manager and keep it, connect the printer to the computer using a USB cable, and then
conrm that the device manager's display contents stays unchanged.
MacOS:
Connect the printer to the computer using a USB cable, and then
conrm
that the printer is not listed if you
want to add the printer from Printers & Scanners.
Related Information
& “Accessing Web Cong” on page 27
Administrator's Guide
Product Security Settings
53
Operation and Management Settings
is chapter explains the items related to the daily operations and management of the device.
Logging on to the Printer as an Administrator
If the administrator password is set to the printer, you need to log on as an administrator to operate the locked
menu items on Web Cong.
Enter the password to operate the locked menu items on the control panel.
Logging on to the Printer Using Web Cong
When you log in to Web Cong as an administrator, you can operate items that are set in the Lock Setting.
1. Enter the printer's IP address into a browser to run Web Cong.
2. Click Administrator Login.
3. Enter the user name and administrator password in User Name and Current password.
4.
Click OK.
e locked items and Administrator Logout are displayed when being authenticated.
Click Administrator Logout to log
o.
Note:
When you select ON for the Device Management tab > Control Panel > Operation Timeout, you log
o
automatically
aer
a
specic
length of time if there is no activity on the control panel.
Conrm Information of the Printer
Checking the Information from the Control Panel
You can check and print the following information from the control panel.
Number of printed pages
Settings > Print Counter
You can check the total number of printed pages and the number of pages of color / monochrome printing.
Supply
Settings > Supply Status
You can check the information for the ink and maintenance box.
Status sheet for the product
Settings > Printer Status/Print > Print Status Sheet
You can print a status sheet, such as printer information and consumables information.
Administrator's Guide
Operation and Management Settings
54
Network information
Settings > General Settings > Network Settings > Network Status
Settings > Printer Status/Print > Network
You can check the network-related information such as network connection status, mail server settings, etc. and
print the network status sheet.
Network connection report
Settings > General Settings > Network Settings > Connection Check
Home >
> > When you cannot connect to the network
You can diagnose the network connection status of the printer and print the report.
Network connection status
Home >
> Router
You can check the connection status for Wired / Wireless LAN.
Checking the Information from Web Cong
You can check the following information of the operating printer from Status by using Web Cong.
Product Status
Check the language, status, cloud service, product number, MAC address, etc.
Network Status
Check the information of the network connection status, IP address, DNS server, etc.
Maintenance
Check the rst day of printings, ink replacement count, printed pages, printing count for each language, etc.
Hardware Status
Check the status of each Wi-Fi and NFC.
Panel Snapshot
Display a screen image snapshot that is displayed on the control panel of the device.
Receiving Email Notications When Events Occur
About Email Notications
is is the notication function that, when events such as printing stop and printer error occur, send the email to
the
specied
address.
You can register up to ve destinations and set the notication settings for each destination.
To use this function, you need to set up the mail server before setting up notications.
Related Information
& “Conguring a Mail Server” on page 37
Administrator's Guide
Operation and Management Settings
55
Conguring Email Notication
Congure email notication by using Web Cong.
1. Access Web Cong and select the Device Management tab > Email Notication.
2. Set the subject of email notication.
Select the contents displayed on the subject from the two pull-down menus.
e selected contents are displayed next to Subject.
e same contents cannot be set on le and right.
When the number of characters in Location exceeds 32 bytes, characters exceeding 32 bytes are omitted.
3. Enter the email address for sending the notication email.
Use A-Z a-z 0-9 ! # $ % & ' * + - . /= ? ^ _ { | } ~ @, and enter between 1 and 255 characters.
4. Select the language for the email notications.
5.
Select the check box on the event for which you want to receive a notication.
e number of Notication Settings is linked to the destination number of Email Address Settings.
Example :
If you want a notication sent to the email address set for number 1 in Email Address Settings when the
printer is out of paper, select the check box column 1 in line Paper out.
Administrator's Guide
Operation and Management Settings
56
6. Click OK.
Conrm that an email notication will be sent by causing an event.
Example : Print by specifying the Paper Source where paper is not set.
Related Information
&
“Accessing Web Cong” on page 27
&
“Conguring a Mail Server” on page 37
Items for Email Notication
Items Settings and Explanation
Ink supply unit(s) to be replaced Notice when the ink is expended.
Ink low Notice when the ink is nearing expended.
Maintenance box: end of service life Notice when the maintenance box is full.
Maintenance box: nearing end Notice when the maintenance box is nearing full.
Administrator password changed Notice when administrator password has been changed.
Paper out Notice when the paper-out error has occurred in the specied paper source..
Printing stopped* Notice when the printing is stopped due to paper jam or paper cassette not set.
Printer error Notice when the printer error has occurred.
Wi-Fi failure Notice when the error of the wireless LAN interface has occurred.
Built-in SD card failure Notice when the error of the built-in SD card has occurred. This item is displayed
on a PCL or PostScript compatible printer.
PDL board failure Notice when the error of the PDL substrate has occurred. This item is displayed on
a PCL or PostScript compatible printer.
NFC failure Notice when the error of the NFC substrate has occurred.
Updating Firmware
When new
rmware
is available, updating the
rmware
of the printer improves the function or resolves the
problem.
Updating the Printer's Firmware using the Control Panel
If the printer can be connected to the Internet, you can update the printer's rmware using the control panel. You
can also set the printer to regularly check for rmware updates and notify you if any are available.
1. Select Settings on the home screen.
To select an item, move the focus to the item using the
u
d
l
r
buttons, and then press the OK button.
Administrator's Guide
Operation and Management Settings
57
2. Select General Settings > System Administration > Firmware Update > Update.
Note:
Select
Notication
> On to set the printer to regularly check for available
rmware
updates.
3. Select Start Checking.
e printer starts searching for available updates.
4.
If a message is displayed on the LCD screen informing you that a rmware update is available, follow the on-
screen instructions to start the update.
c
Important:
Do not turn o or unplug the printer until the update is complete; otherwise, the printer may malfunction.
If the rmware update is not completed or is unsuccessful, the printer does not start up normally and
"Recovery Mode" is displayed on the LCD screen the next time the printer is turned on. In this situation, you
need to update the rmware again using a computer. Connect the printer to the computer with a USB cable.
While "Recovery Mode" is displayed on the printer, you cannot update the rmware over a network
connection. On the computer, access your local Epson website, and then download the latest printer
rmware. See the instructions on the website for the next steps.
Updating Firmware Using Web Cong
When the printer can connect to the Internet, you can update the rmware from Web Cong.
1.
Access Web Cong and select the Device Management tab > Firmware Update.
2. Click Start.
e rmware conrmation starts, and the rmware information is displayed if the updated rmware exists.
3. Click Start, and follow the on-screen instructions.
Note:
You can also update the rmware using Epson Device Admin. You can visually conrm the rmware information on the
device list. It is useful when you want to update multiple devices' rmware. See the Epson Device Admin guide or help for
more details.
Related Information
& “Accessing Web Cong” on page 27
& Epson Device Admin” on page 78
Updating Firmware without Connecting to the Internet
You can download the device's rmware from Epson website on the computer, and then connect the device and the
computer by USB cable to update the rmware. If you cannot update over the network, try this method.
1. Access Epson website and download the rmware.
2. Connect the computer that contains the downloaded rmware to the printer by USB cable.
Administrator's Guide
Operation and Management Settings
58
3. Double-click the downloaded .exe le.
Epson Firmware Updater starts.
4. Follow the on-screen instructions.
Backing Up the Settings
You can export the setting value set from Web Cong to the le. You can use it for backing up the setting values,
replacing the printer, etc.
e exported le cannot be edited because it is exported as a binary le.
Export the settings
Export the setting for the printer.
1. Access Web Cong, and then select the Device Management tab > Export and Import Setting Value >
Export.
2. Select the settings that you want to export.
Select the settings you want to export. If you select the parent category, subcategories are also selected.
However, subcategories that cause errors by duplicating within the same network (such as IP addresses and so
on) cannot be selected.
3.
Enter a password to encrypt the exported le.
You need the password to import the le. Leave this blank if you do not want to encrypt the le.
4.
Click Export.
c
Important:
If you want to export the printer’s network settings such as the device name and IPv6 address, select Enable to
select the individual settings of device and select more items. Only use the selected values for the replacement
printer.
Related Information
& “Accessing Web Cong” on page 27
Import the settings
Import the exported Web Cong le to the printer.
c
Important:
When importing values that include individual information such as a printer name or IP address, make sure the
same IP address does not exist on the same network. If the IP address overlaps, the printer does not reect the value.
Administrator's Guide
Operation and Management Settings
59
1. Access Web Cong, and then select the Device Management tab > Export and Import Setting Value >
Import.
2. Select the exported le, and then enter the encrypted password.
3. Click Next.
4. Select the settings that you want to import, and then click Next.
5.
Click OK.
e settings are applied to the printer.
Administrator's Guide
Operation and Management Settings
60
Solving Problems
Hints to Solving Problems
Checking the error message
When trouble has occurred, rst check whether there are any messages on the printer's control panel or driver
screen. If you have the notication email set when the events occur, you can promptly learn the status.
Network connection report
Diagnose the network and the printer status, and then print the result.
You c an
nd
the diagnosed error from the printer side.
Checking the communication status
Check the communication status of server computer or client computer by using the command such as ping
and
ipcong.
Connection test
For checking the connection between the printer to the mail server, perform the connection test from the
printer. Also, check the connection from the client computer to the server to check the communication status.
Initializing the settings
If the settings and communication status show no problem, the problems may be solved by disabling or
initializing the network settings of the printer, and then setting up again.
Checking the Status of the Printer
To identify the cause of trouble, check the status of the printer and network.
Checking the Error Message
Checking the Error Message from Email Notication
When setting the email
notication,
check that the error message is sent from the printer.
If instructions for handling the problem are in the email notication, please follow them.
Related Information
& “Receiving Email
Notications
When Events Occur” on page 55
Checking Messages on the LCD Screen
If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to
solve the problem.
Administrator's Guide
Solving Problems
61
Error Messages Causes and Solutions
Printer Error
Turn on the printer again. See your
documentation for more details.
Causes :
There is a foreign substance inside the printer or a printer error
occurred.
Solutions :
Remove any paper or protective material in the printer. If the error
message is still displayed, contact Epson support.
Paper out in XX.
Causes :
There is no paper.
Solutions :
Load paper, and then insert the paper cassette all the way.
You need to replace Ink Supply Unit(s).
Causes :
The ink is expended.
Solutions :
To ensure you receive premium print quality and to help protect your
print head, a variable ink safety reserve remains in the cartridge
when your printer indicates it is time to replace the cartridge.
Replace the cartridge when you are prompted to do so.
The maintenance box is not recognized. Install it
correctly.
Causes :
The Maintenance Box is not installed correctly.
Solutions :
Check the maintenance box's installing status, and then install it
correctly.
The Maintenance Box is at the end of its service
life. You need to replace it.
Causes :
The Maintenance Box is at the end of its service life.
Solutions :
Replace the Maintenance Box according to the guidance.
Replace Maintenance Box before running Power
Cleaning.
Causes :
The Maintenance Box does not have enough capacity for the head
cleaning.
Solutions :
Turn the power of the printer o, and then replace the Maintenance
Box.
Remove and reinstall the Maintenance Box.
Causes :
The Maintenance Box is not recognized correctly.
Solutions :
Remove the Maintenance Box once, and then install it again. If it is
not recognized after all that, replace it to a new Maintenance Box.
Paper Conguration is disabled. Some features
may not be available. For details, see your
documentation.
Causes :
Paper Setup Auto Display is disabled.
Solutions :
If Paper Setup Auto Display is disabled, you cannot use AirPrint.
Enable it if you use AirPrint.
Administrator's Guide
Solving Problems
62
Error Messages Causes and Solutions
The combination of the IP address and the
subnet mask is invalid. See your documentation
for more details.
Causes :
The combination of the IP address you set is invalid.
Solutions :
Enter the correct IP address or default gateway.
To use cloud services, update the root certicate
from the Epson Web
Cong
utility.
Causes :
The root
certicate
used for cloud services is expired.
Solutions :
Run Web
Cong
, and then update the root
certicate.
Network Security - Root
Certicate
Update
Recovery Mode
Causes :
Failed to update rmware and cannot return to the normal mode.
Solutions :
The printer has started in recovery mode because the
rmware
update failed. Follow the steps below to try to update the rmware
again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the
rmware
over a network
connection.)
2. Visit your local Epson website for further instructions.
Checking the Panel Display of the Remote Printer
You can check the panel display of the remote printer by using Web Cong.
1. Run Web
Cong
of the printer that you want to check.
When you receive the email notication, you can run Web Cong from the URL on the email.
2. Select Status tab > Panel Snapshot.
e current panel of the printer is displayed on Web Cong.
To update, click Refresh.
Printing a Network Connection Report
You can print a network connection report to check the status between the printer and the access point.
1. Load papers.
2. Select Settings on the home screen.
To select an item, move the focus to the item using the
u
d
l
r
buttons, and then press the OK button.
3. Select General Settings > Network Settings > Connection Check.
e connection check starts.
4.
Select Print Check Report.
Administrator's Guide
Solving Problems
63
5. Print the network connection report.
If an error has occurred, check the network connection report, and then follow the printed solutions.
6. Close the screen.
Related Information
&
“Messages and Solutions on the Network Connection Report” on page 64
Messages and Solutions on the Network Connection Report
Check the messages and error codes on the network connection report, and then follow the solutions.
a. Error code
b. Messages on the Network Environment
E-1
Message:
Conrm that the network cable is connected and network devices such as hub, router, or access point are turned
on.
Administrator's Guide
Solving Problems
64
Solutions:
Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device.
Make sure your hub or other network device is turned on.
If you want to connect the printer by Wi-Fi, make Wi-Fi settings for the printer again because it is disabled.
E-2, E-3, E-7
Message:
No wireless network names (SSID) found. Conrm that the router/access point is turned on and the wireless
network (SSID) is set up correctly. Contact your network administrator for assistance.
No wireless network names (SSID) found. Conrm that the wireless network name (SSID) of the PC you wish to
connect is set up correctly. Contact your network administrator for assistance.
Entered security key/password does not match the one set for your router/access point. Conrm security key/
password. Contact your network administrator for assistance.
Solutions:
Make sure your access point is turned on.
Conrm
that your computer or device is connected correctly to the access point.
Turn o the access point. Wait for about 10 seconds, and then turn it on.
Place the printer closer to your access point and remove any obstacles between them.
If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on
the network connection report.
If an access point has multiple SSIDs, select the SSID that is displayed. When the SSID is using a non-compliant
frequency, the printer does not display them.
If you are using push button setup to establish a network connection, make sure your access point supports
WPS. You cannot use push button setup if your access point does not support WPS.
Makes sure your SSID uses only ASCII characters (alphanumeric characters and symbols).
e
printer cannot
display an SSID that contains non-ASCII characters.
Makes sure you know your SSID and password before connecting to the access point. If you are using an access
point with its default settings, the SSID and password are located on a label on the access point. If you do not
know your SSID and password, contact the person who set up the access point, or see the documentation
provided with the access point.
If you are connecting to an SSID generated from a tethering smart device, check for the SSID and password in
the documentation provided with the smart device.
If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are
applicable, reset your network settings by downloading and running the
soware
from the following website.
http://epson.sn > Setup
Another smart device was added to the network using push button setup.
e Wi-Fi network was set up using any method other than push button setup.
Administrator's Guide
Solving Problems
65
E-5
Message:
Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Conrm security mode. Contact
your network administrator for assistance.
Solutions:
Make sure the access point's security type is set to one of the following. If it is not, change the security type on the
access point, and then reset the printer's network settings.
WEP-64 bit (40 bit)
WEP-128 bit (104 bit)
WPA PSK (TKIP/AES)
*
WPA2 PSK (TKIP/AES)
*
WPA (TKIP/AES)
WPA2 (TKIP/AES)
* WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.
E-6
Message:
MAC address of your printer may be ltered. Check whether your router/access point has restrictions such as
MAC address ltering. See the documentation of the router/access point or contact your network administrator for
assistance.
Solutions:
Check if MAC address ltering is disabled. If it is enabled, register the printer's MAC address so that it is not
ltered. See the documentation provided with the access point for details. You can check the printer's MAC
address from the Network Status part on the network connection report.
If your access point is using shared authentication with WEP security, make sure the authentication key and
index are correct.
If the number of connectable devices on the access point is less than the number of network devices that you
want to connect, make settings on the access point to increase the number of connectable devices. See the
documentation provided with the access point to make settings.
E-8
Message:
Incorrect IP address is assigned to the printer. Conrm IP address setup of the network device (hub, router, or
access point). Contact your network administrator for assistance.
Solutions:
Enable DHCP on the access point if the printers Obtain IP Address setting is set to Auto.
Administrator's Guide
Solving Problems
66
If the printers Obtain IP Address setting is set to Manual, the IP address you manually set is invalid due to out
of range (for example: 0.0.0.0). Set a valid IP address from the printer’s control panel or by using Web
Cong
.
E-9
Message:
Conrm the connection and network setup of the PC or other device. Connection using the EpsonNet Setup is
available. Contact your network administrator for assistance.
Solutions:
Check the following.
Devices are turned on.
You can access the Internet and other computers or network devices on the same network from the devices you
want to connect to the printer.
If still does not connect your printer and network devices aer conrming the above, turn o the access point.
Wait for about 10 seconds, and then turn it on.
en
reset your network settings by downloading and running the
installer from the following website.
http://epson.sn > Setup
E-10
Message:
Conrm IP address, subnet mask, and default gateway setup. Connection using the EpsonNet Setup is available.
Contact your network administrator for assistance.
Solutions:
Check the following.
Other devices on the network are turned on.
Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer's
Obtain IP Address to Manual.
Reset the network address if they are incorrect. You can check the IP address, subnet mask, and default gateway
from the Network Status part on the network connection report.
If DHCP is enabled, change the printers Obtain IP Address setting to Auto. If you want to set the IP address
manually, check the printer's IP address from the Network Status part on the network connection report, and then
select Manual on the network settings screen. Set the subnet mask to [255.255.255.0].
If still does not connect your printer and network devices, turn o the access point. Wait for about 10 seconds, and
then turn it on.
Administrator's Guide
Solving Problems
67
E-11
Message:
Setup is incomplete. Conrm default gateway setup. Connection using the EpsonNet Setup is available. Contact
your network administrator for assistance.
Solutions:
Check the following.
e default gateway address is correct if you set the printer's TCP/IP Setup setting to Manual.
e device that is set as the default gateway is turned on.
Set the correct default gateway address. You can check the default gateway address from the Network Status part
on the network connection report.
E-12
Message:
Conrm the following -Entered security key/password is correct -Index of the security key/password is set to the
rst number -IP address, subnet mask, or default gateway setup is correct Contact your network administrator for
assistance.
Solutions:
Check the following.
Other devices on the network are turned on.
e network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them
manually.
e network addresses for other devices (subnet mask and default gateway) are the same.
e IP address does not conict with other devices.
If still does not connect your printer and network devices aer conrming the above, try the following.
Tu rn
o
the access point. Wait for about 10 seconds, and then turn it on.
Make network settings again using the installer. You can run it from the following website.
http://epson.sn > Setup
You can register several passwords on an access point that uses WEP security type. If several passwords are
registered, check if the rst registered password is set on the printer.
E-13
Message:
Conrm the following -Entered security key/password is correct -Index of the security key/password is set to the
rst
number -Connection and network setup of the PC or other device is correct Contact your network
administrator for assistance.
Administrator's Guide
Solving Problems
68
Solutions:
Check the following.
Network devices such as an access point, hub, and router are turned on.
e TCP/IP Setup for network devices has not been set up manually. (If the printer's TCP/IP Setup is set
automatically while the TCP/IP Setup for other network devices is performed manually, the printer's network
may dier from the network for other devices.)
If it still does not work aer checking the above, try the following.
Turn o the access point. Wait for about 10 seconds, and then turn it on.
Make network settings on the computer that is on the same network as the printer using the installer. You can
run it from the following website.
http://epson.sn > Setup
You can register several passwords on an access point that uses the WEP security type. If several passwords are
registered, check if the rst registered password is set on the printer.
Message on the Network Environment
Message Solution
*Multiple network names (SSID) that
match your entered network name (SSID)
have been detected.
Conrm
network
name (SSID).
The same SSID may be set on several access points. Check the settings on the
access points, and change the SSID.
The Wi-Fi environment needs to be
improved. Turn the wireless router o and
then turn it on. If the connection does not
improve, see the documentation for the
wireless router.
After moving the printer closer to the access point and removing any
obstacles between them, turn o the access point. Wait for about 10 seconds,
and then turn it on. If it still does not connect, see the documentation
supplied with the access point.
*No more devices can be connected.
Disconnect one of the connected devices if
you want to add another one.
Computer and smart devices that can be connected simultaneously are
connected in full in the Wi-Fi Direct (Simple AP) connection. To add another
computer or smart device, disconnect one of the connected devices
rst.
You
can conrm the number of wireless devices which can be connected
simultaneously and the number of connected devices by checking the
network status sheet or the printer's control panel.
Checking the Communication Status
Check whether the communication between the printer and the computer is correct, and lead to solve the
problems.
Checking Log for Server and Network Device
In case of trouble with network connection, it may be possible to identify the cause by conrming the log of the
mail server, etc., checking the status using the network log of system equipment logs and commands, such as
routers.
Administrator's Guide
Solving Problems
69
Printing a Network Status Sheet
You can check the detailed network information by printing it.
1. Load papers.
2. Select Settings on the home screen.
To select an item, move the focus to the item using the
u
d
l
r
buttons, and then press the OK button.
3. Select General Settings > Network Settings > Network Status.
4. Select Print Status Sheet.
5. Check the message, and then print the network status sheet.
6.
Close the screen.
e screen automatically closes aer a specic length of time.
Checking the Communication between Devices and Computers
Checking the Communication Using a Ping Command - Windows
You can use a Ping command to make sure the computer is connected to the printer. Follow the steps below to
check the communication using a Ping command.
1. Check the printer's IP address for the communication that you want to check.
You can check this from the Network Status screen on the printer's control panel, a connection report, or the
IP Address column of a network status sheet.
2. Display the computer's command prompt screen.
Display the application screen, and then select Command Prompt.
3. Enter ‘ping xxx.xxx.xxx.xxx', and then press the Enter key.
Enter the printer's IP address for xxx.xxx.xxx.xxx.
4. Check the communication status.
If the printer and the computer are communicating, the following message is displayed.
Administrator's Guide
Solving Problems
70
If the printer and the computer are not communicating, the following message is displayed.
Checking the Communication Using a Ping Command - Mac OS
You can use a Ping command to make sure the computer is connected to the printer. Follow the steps below to
check the communication using a Ping command.
1. Check the printer's IP address for the communication that you want to check.
You can check this from the Network Status screen on the printer's control panel, a connection report, or the
IP Address column of a network status sheet.
2. Run Network Utility.
Enter "Network Utility" in Spotlight.
3. Click the Ping tab, enter the IP address that you checked in step 1, and then click Ping.
Administrator's Guide
Solving Problems
71
4. Check the communication status.
If the printer and the computer are communicating, the following message is displayed.
If the printer and the computer are not communicating, the following message is displayed.
Checking the Network of the Computer - Windows
By using the command prompt, check the connection status of the computer and the connection path to the
printer. is will lead you to solve the problems.
Administrator's Guide
Solving Problems
72
ipcong command
Display the connection status of the network interface that is currently used by the computer.
By comparing the setting information with actual communication, you can check whether the connection is
correct. In case there are multiple DHCP servers on the same network, you can nd out the actual address
assigned to the computer, the referred DNS server, etc.
Format : ipcong /all
Examples :
pathping command
You c an
conrm
the list of routers passing through the destination host and the routing of communication.
Format : pathping xxx.xxx.xxx.xxx
Examples : pathping 192.0.2.222
Performing the Connection Test
From the printer or the computer connected to the same segment as the printer, check whether the connection
with the server and folder is correct. is will lead you to solve the problems.
Administrator's Guide
Solving Problems
73
Mail Server
Check the connection between the printer and the mail server by using the connection test function of the printer.
Related Information
&
“Checking a Mail Server Connection” on page 39
DNS Server
Check the DNS server that is referred by the computer.
Conrm
the status of the network adapter of the computer
on the same network segment as the printer, and conrm whether it is the same as the DNS setting of the printer.
You can check the DNS setting of the computer as follows.
Wi n d ow s : Control Panel > Network and Internet > Network and Sharing Center > Change adapter settings
When there are multiple network interfaces, you can check by entering “ipcong/all” on the command prompt.
Mac OS : System Preference > Network > Advanced... > DNS
Initializing the Network Settings
Disabling Wi-Fi from Web Cong
Disable Wi-Fi from Web Cong. If you disable Wi-Fi while some devices are connected by Wi-Fi, they are
disconnected.
1. Access Web Cong and select the Network tab > Wi - F i , and then select Disable Wi-Fi.
2. Check the message, and then select OK.
Disconnecting Wi-Fi Direct (Simple AP) from Web
Cong
Disconnect Wi-Fi Direct (simple AP) from Web Cong.
1. Access Web Cong and select the Network tab > Wi - Fi D i r e c t .
2. Select Disable for Wi - Fi D i r e c t .
3. Click Next
4. Check the message, and then select OK.
Disabling Wi-Fi from the Control Panel
When Wi-Fi is disabled, the Wi-Fi connection is disconnected.
1. Select Wi - F i on the home screen.
To select an item, move the focus to the item using the
u
d
l
r
buttons, and then press the OK button.
Administrator's Guide
Solving Problems
74
2. Select Router.
e network status is displayed.
3. Select Change Settings.
4. Select Others > Disable Wi-Fi.
5. Check the message, and then start setup.
6. When a completion message is displayed, close the screen.
e screen automatically closes aer a specic length of time.
7. Press the
button.
Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel
Note:
When Wi-Fi Direct (Simple AP) connection disabled, all computers and smart devices connected to the printer in Wi-Fi
Direct (Simple AP) connection are disconnected. If you want to disconnect a
specic
device, disconnect from the device
instead of the printer.
1. Select Wi - F i on the home screen.
To select an item, move the focus to the item using the
u
d
l
r
buttons, and then press the OK button.
2. Select Wi - Fi D i r e c t .
e Wi-Fi Direct information is displayed.
3. Select Change Settings.
4.
Select Disable Wi-Fi Direct.
5. Check the message, and then start setup.
6. When a completion message is displayed, close the screen.
e screen automatically closes aer a specic length of time.
Restoring the Network Settings from the Control Panel
You can restore all network settings to their defaults.
1. Select Settings on the home screen.
2. Select General Settings >System Administration >Restore Default Settings > Network Settings.
3. Check the message, and then select Ye s .
4.
When a completion message is displayed, close the screen.
e screen automatically closes aer a specic length of time.
Administrator's Guide
Solving Problems
75
Trouble Case
Cannot Access Web Cong
The IP address is not assigned to the printer.
A valid IP address may not be assigned to the printer. Congure the IP address using the printer’s control panel.
You can conrm the current setting information with a network status sheet or from the printer’s control panel.
Web browser does not support the Encryption Strength for SSL/TLS.
SSL/TLS has the Encryption Strength. Web Cong can be opened by the web browser that supports the bulk
encryptions as follows. Check your browser's encryption support.
80bit: AES256/AES128/3DES
112bit: AES256/AES128/3DES
128bit: AES256/AES128
192bit: AES256
256bit: AES256
CA-signed Certicate is expired.
If there is a problem with the expiration date of the
certicate,
"e
certicate
has expired" is displayed when
connecting to Web Cong with SSL/TLS communication (https). If the message appears before its expiration date,
make sure that the printer's date is congured correctly.
The common name of the
certicate
and the printer do not match.
If the common name of the certicate and the printer do not match, the message "e name of the security
certicate does not match···" is displayed when accessing Web Cong using SSL/TLS communication (https). is
happens because the following IP addresses do not match.
e printer's IP address entered to common name for creating a Self-signed Certicate or CSR
IP address entered to web browser when running Web Cong
For Self-signed Certicate, change the printer name. e certicate is updated and the printer can be connected.
For CA-signed Certicate, take the certicate again for the printer.
The proxy server setting of local address is not set to web browser.
When the printer is set to use a proxy server, congure the web browser not to connect to the local address via the
proxy server.
Wi n d o w s :
Select Control Panel > Network and Internet > Internet Options > Connections > LAN settings > Proxy
server, and then congure not to use the proxy server for LAN (local addresses).
Administrator's Guide
Solving Problems
76
Mac OS:
Select System Preferences > Network > Advanced > Proxies, and then register the local address for Bypass
proxy settings for these Hosts & Domains.
Example:
192.168.1.*: Local address 192.168.1.XXX, subnet mask 255.255.255.0
192.168.*.*: Local address 192.168.XXX.XXX, subnet mask 255.255.0.0
Related Information
& “Accessing Web
Cong
” on page 27
& “Assigning the IP Address” on page 20
Administrator's Guide
Solving Problems
77
Appendix
Introduction of Network Software
e following describes the soware that congures and manages devices.
Epson Device Admin
Epson Device Admin is a multifunctional application soware that manages the device on the network.
e following functions are available.
Monitor or manage up to 2,000 printers or scanners over the segment
Make a detailed report, such as for the consumable or product status
Update the rmware of the product
Introduce the device to the network
Apply the unied settings to multiple devices.
You can download Epson Device Admin from Epson support website. For more information, see the
documentation or help of Epson Device Admin.
Running Epson Device Admin (Windows only)
Select All Programs > EPSON > Epson Device Admin > Epson Device Admin.
Note:
If the rewall alert appears, allow access for Epson Device Admin.
EpsonNet Cong
EpsonNet Cong is an application soware that can make settings to the device on the network. When the devices
are connected to the network via Ethernet, you can make settings, such as setting the IP address, changing the
connection method and so on even for devices not assigned to the IP address. is also can be used to make
network settings to the devices without the control panel.
Administrator's Guide
Appendix
78
For more information, see the documentation or help of EpsonNet Cong.
Running EpsonNet Cong - Windows
Select All Programs > EpsonNet > EpsonNet
Cong
SE > EpsonNet
Cong
.
Note:
If the rewall alert appears, allow access for EpsonNet Cong.
Running EpsonNet
Cong
- Mac OS
Select Go > Applications > Epson Soware > EpsonNet > EpsonNet Cong SE > EpsonNet Cong.
EpsonNet Print (Windows Only)
EpsonNet Print is a soware to print on the TCP/IP network. is is installed from the installer together with the
printer driver. To perform network printing, create an EpsonNet Print port. ere are features and restrictions
listed below.
e printer’s status is displayed on the spooler screen.
If the printers IP address is changed by DHCP, the printer is still detected.
You can use a printer located on a
dierent
network segment.
You can print using one of the various protocols.
IPv6 address is not supported.
EpsonNet SetupManager
EpsonNet SetupManager is a soware to create a package for a simple printer installation, such as installing the
printer driver, installing EPSON Status Monitor and creating a printer port. is soware allows the administrator
to create unique
soware
packages and distribute them among groups.
For more information, visit your regional Epson website.
Administrator's Guide
Appendix
79
Making Wi-Fi Settings from the Control Panel (WPS)
You can connect to Wi-Fi from the printer's control panel using the WPS function.
Related Information
& “Making Wi-Fi Settings by Push Button Setup (WPS)” on page 80
& “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 81
Making Wi-Fi Settings by Push Button Setup (WPS)
You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions
are met, you can set up by using this method.
e access point is compatible with WPS (Wi-Fi Protected Setup).
e
current Wi-Fi connection was established by pressing a button on the access point.
Note:
If you cannot nd the button or you are setting up using the soware, see the documentation provided with the access point.
1.
Select Wi - Fi on the home screen.
To select an item, move the focus to the item using the
u
d
l
r
buttons, and then press the OK button.
2.
Select Router.
3. Press the OK button.
If the network connection is already set up, the connection details are displayed. Select Change to Wi-Fi
connection. or Change Settings to change the settings.
4. Select Push Button Setup (WPS).
5.
Hold down the [WPS] button on the access point until the security light ashes.
If you do not know where the [WPS] button is, or there are no buttons on the access point, see the
documentation provided with your access point for details.
6. Press the OK button on the printer.
Administrator's Guide
Appendix
80
7. Close the screen.
e
screen automatically closes
aer
a
specic
length of time.
Note:
If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a
network connection report and check the solution.
8. Close the network connection settings screen.
Making Wi-Fi Settings by PIN Code Setup (WPS)
You can automatically connect to an access point by using a PIN code. You can use this method to set up if an
access point is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the access point.
1. Select Wi - F i on the home screen.
To select an item, move the focus to the item using the
u
d
l
r
buttons, and then press the OK button.
2. Select Router.
3. Press the OK button.
If the network connection is already set up, the connection details are displayed. Select Change to Wi-Fi
connection. or Change Settings to change the settings.
4. Select Others > PIN Code Setup (WPS)
5. Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into
the access point within two minutes.
Note:
See the documentation provided with your access point for details on entering a PIN code.
6. Press the OK button on the printer.
7.
Close the screen.
e screen automatically closes aer a specic length of time if you do not select Close.
Note:
If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a
connection report and check the solution.
8. Close the network connection settings screen.
Using Wi-Fi Direct (Simple AP) Connection
Wi-Fi Direct (simple AP) connection connects the printer and devices directly.
Because the printer can be connected directly without going through the connected network, it can be used as
temporary connection of the device to the printer that is connected to the network without access authority.
Also printer's NFC function can be used when Wi-Fi Direct (simple AP) is enabled.
Administrator's Guide
Appendix
81
Enabling Wi-Fi Direct (Simple AP) from the Control Panel
1. Select Wi - F i on the printer's control panel.
To select an item, move the focus to the item using the
u
d
l
r
buttons, and then press the OK button.
2. Select Wi - Fi D i r e c t .
When the Wi-Fi Direct (simple AP) connection is enabled, Wi-Fi connection information is displayed.
3. Select Start Setup.
4. SelectStart Setup.
When Wi-Fi Direct (simple AP) connection is enabled, network (SSID) and password is displayed.
5. Close the screen.
Note:
From smart devices, connect to the printer using the network (SSID) and password displayed on the printer's control
panel.
Changing the Wi-Fi Direct (Simple AP) Settings
When Wi-Fi Direct (simple AP) connection is enabled, you can change the settings from Wi- Fi > Wi - Fi D i r e c t >
Change Settings, and then the following menu items are displayed.
To select an item, move the focus to the item using the
u
d
l
r
buttons, and then press the OK button.
Changing password
Change the Wi-Fi Direct (simple AP) password for connecting to the printer to your arbitrary value. You can set
the password in ASCII characters that is displayed on the soware keyboard on the control panel.
When changing the password, all connected devices are disconnected. Use the new password if you want to re-
connect the device.
Disabling Wi-Fi Direct (simple AP)
Disable Wi-Fi Direct (simple AP) settings of the printer. When disabling it, all devices connected to the printer in
Wi-Fi Direct (Simple AP) connection are disconnected.
Deleting the information of the smart device
Delete the (registered) information of the smart device saved to the printer when connecting by Wi-Fi Direct
(simple AP).
If you have an Android device that supports Wi-Fi Direct function, you can connect it to the printer by using that
function. e printer keeps the device information if you register the device as a permitted device or a rejected
device when connecting by Wi-Fi Direct function. Registered device is permitted or rejected when connecting by
Wi-Fi Direct function next time depending on the registered information of the printer.
Note:
To enable/disable Wi-Fi Direct (simple AP) or delete the information of the registered device, you can also set up from
Network tab > Wi - Fi D i r e c t on Web Cong.
Administrator's Guide
Appendix
82
Changing the Connection Method
Change the connection method. Make this setting on the network enabling condition.
If the IP address assignment setting is manual, conrm with the network administrator whether the same IP
address can be used on the new network.
Note:
When the Wi-Fi connection is enabled, the Ethernet connection is disabled.
Related Information
& “Changing from Ethernet Connection to Wi-Fi Connection” on page 83
&
“Changing from Wi-Fi Connection to Ethernet Connection” on page 84
Changing from Ethernet Connection to Wi-Fi Connection
Changing to Wi-Fi Connection from the Control Panel
Change the Ethernet connection to Wi-Fi connection from the printer's control panel. e changing connection
method is basically the same as the Wi-Fi connection settings. See the topic in this guide on Wi-Fi connection
settings from the printer's control panel.
Related Information
& “Connecting to the Wireless LAN (Wi-Fi)” on page 24
Changing to Wi-Fi Connection by Using Web Cong
Change the Ethernet connection to Wi-Fi connection by using Web
Cong
.
1. Access Web Cong and select the Network tab > Wi - F i .
When the administrator password has been set, log in as an administrator by entering the user name and
password.
2. Click Setup.
3. Select the SSID for the access point and enter the password.
If the SSID you want to connect to is not displayed, select Enter SSID and enter the SSID.
4. Click Next.
5. Conrm the displayed message and click OK.
6. Disconnect the Ethernet cable from the printer.
Note:
You can also change the connection method by using Epson Device Admin. For details, see the manual or help for Epson
Device Admin.
Administrator's Guide
Appendix
83
Related Information
& “Accessing Web Cong” on page 27
& Epson Device Admin” on page 78
Changing from Wi-Fi Connection to Ethernet Connection
Changing the Network Connection to Ethernet from the Control Panel
Follow the steps below to change the network connection to Ethernet from Wi-Fi using the control panel.
1. Select Settings on the home screen.
To select an item, move the focus to the item using the
u
d
l
r
buttons, and then press the OK button.
2. Select General Settings > Network Settings > Wi r e d L A N S e t u p .
3. Press the OK button.
4.
Connect the printer to a router using an Ethernet cable.
Related Information
& Connecting to Ethernet” on page 24
Changing to Ethernet Connection Using Web Cong
Change the Wi-Fi connection to Ethernet connection by using Web Cong.
1. Access Web Cong and select the Network tab > Wi - F i .
When the administrator password has been set, log in as an administrator by entering the user name and
password.
2. Click Disable Wi-Fi.
3. Check the message, and then select OK.
4. Connect the printer and hub (LAN switch) by Ethernet cable.
Note:
You can also change the connection method by using Epson Device Admin. For details, see the guide or help for Epson
Device Admin.
Related Information
& “Accessing Web Cong” on page 27
& Epson Device Admin” on page 78
Administrator's Guide
Appendix
84
Using Port for the Printer
e
printer uses the following port.
ese
ports should be allowed to become available by the network
administrator as necessary.
Sender (Client) Use Destination
(Server)
Protocol Port Number
Printer When Epson Connect is used Epson Connect
Server
HTTPS 443
XMPP 5222
When printing from Google Cloud
Print
Google Cloud
Print Server
HTTPS 443
XMPP 5222
Control WSD Client computer WSD (TCP) 5357
Client computer Discover the printer from an
application such as EpsonNet Cong
and printer driver.
Printer ENPC (UDP) 3289
Collect and set up the MIB information
from an application such as EpsonNet
Cong and printer driver.
Printer SNMP (UDP) 161
Forwarding LPR data Printer LPR (TCP) 515
Forwarding RAW data Printer RAW (Port9100)
(TCP)
9100
Forwarding AirPrint (IPP/IPPS printing)
data
Printer IPP/IPPS (TCP) 631
Searching WSD printer Printer WS-Discovery
(UDP)
3702
Menu Options for Settings
Select Settings on the home screen of the printer to make various settings.
Menu Options for General Settings
Select the menus on the control panel as described below.
Settings > General Settings
Basic Settings
Select the menus on the control panel as described below.
Settings > General Settings > Basic Settings
You cannot change settings that have been locked by your administrator.
Administrator's Guide
Appendix
85
LCD Brightness:
Adjust the brightness of the LCD screen.
Sleep Timer:
Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not
performed any operations. e LCD screen turns black when the setting time passes.
Power O Settings:
Your product may have this feature or the Power O Timer feature depending on the location of
purchase.
Power
O
If Inactive
Select this setting to turn the printer
o
automatically if it is not used for a
specied
period of
time. Any increase will aect the products energy eciency. Please consider the environment
before making any change.
Power
O
If Disconnected
Select this setting to turn the printer
o
aer
30 minutes when all network ports including the
LINE port are disconnected. is feature may not be available depending on your region.
Date/Time Settings:
Date/Time
Enter the current date and time.
Daylight Saving Time
Select the summer time setting that applies to your area.
Time
Dierence
Enter the time
dierence
between your local time and UTC (Coordinated Universal Time).
Language:
Select the language used on the LCD screen.
Operation Time Out:
Select On to return to the initial screen when no operations have been performed for the specied
time. When user restrictions have been applied and no operations are performed for the specied
time, you are logged out and returned to the initial screen.
Keyboard:
Change the layout of the keyboard on the LCD screen.
Administrator Lock Items
ese
are the items that are locked when Settings > General Settings > System Administration >
Security Settings > Admin Settings > Lock Setting is enabled.
Item Panel lock
Basic Settings -
Administrator's Guide
Appendix
86
Item Panel lock
LCD Brightness -
Sleep Timer
Power O Settings
Date/Time Settings
Language
Operation Time Out
Keyboard -
= To be locked.
- = Not to be loked.
Printer Settings
Select the menus on the control panel as described below.
Settings > General Settings > Printer Settings
You cannot change settings that have been locked by your administrator.
Paper Source Settings:
Paper Setting:
Select the paper size and paper type you loaded in the paper sources.
Rear Paper Feed Priority:
Select On to give printing priority to paper loaded in the rear paper feed.
A4/Letter Auto Switching:
Select On to feed paper from the paper source set as A4 size when there is no paper source set
as Letter, or feed from the paper source set as Letter size when there is no paper source set as
A4.
Auto Select Settings:
Select On for settings to automatically print on paper from any source containing paper that
matches your paper settings.
Error Notice:
Select On to display an error message when the selected paper size or type does not match the
loaded paper.
Paper Setup Auto Display:
Select On to display the Paper Setting screen when loading paper in the paper source. If you
disable this feature, you cannot print from an iPhone or iPad using AirPrint.
Administrator's Guide
Appendix
87
Printing Language:
is
item is displayed on PCL or PostScript compatible printer.
Select the printing language for the USB interface or the network interface.
Universal Print Settings:
ese print settings are applied when you print by an external device without using the printer driver.
Top Oset:
Adjust the top margin of the paper.
Left Oset:
Adjust the le margin of the paper.
Top Oset in Back:
Adjust the top margin for the back of the page when performing 2-sided printing.
Left Oset in Back:
Adjust the le margin for the back margin of the page when performing 2-sided printing.
Check Paper Width:
Select On to check the paper width before printing. is prevents printing beyond the edges of
the paper when the paper size setting are incorrect, but may reduce the printing speed.
Skip Blank Page:
Skips blank pages in the print data automatically.
PDL Print Conguration:
is item is displayed on PCL or PostScript compatible printer.
Select the PDL Print Conguration options you want to use for PCL or PostScript printing.
Common Settings:
Paper Size
Select the default paper size for PCL or PostScript printing.
Paper Type
Select the default paper type for PCL or PostScript printing.
Orientation
Select the default orientation for PCL or PostScript printing.
Quality
Select the print quality for PCL or PostScript printing.
Ink Save Mode
Select On to save ink by reducing the print density.
Administrator's Guide
Appendix
88
Print Order
Last Page on Top:
Starts printing from the rst page of a le.
First Page on Top:
Starts printing from the last page of a le.
Number of Copies
Set the number of copies to print.
Binding Margin
Select the binding position.
Auto Paper Ejection
Select On to eject paper automatically when printing is stopped during a print job.
2-Sided Printing
Select On to perform 2-sided printing.
PCL Menu:
Font Source
Resident
Select to use a font preinstalled on the printer.
Download
Select to use a font you have downloaded.
Font Number
Select the default font number for the default font source. e available number varies
depending on the settings you made.
Pitch
Set the default font pitch if the font is scalable and of xed-pitch. You can select from 0.44 to
99.99 cpi (characters per inch), in 0.01 increments.
is item may not appear depending on the font source or font number settings.
Height
Set the default font height if the font is scalable and proportional. You can select from 4.00
to 999.75 points, in 0.25 increments.
is item may not appear depending on the font source or font number settings.
Symbol Set
Select the default symbol set. If the font that you selected in the font source and the font
number setting is not available in the new symbol set setting, the font source and the font
number settings are automatically replaced with the default value, IBM-US.
Form
Set the number of lines for the selected paper size and orientation. is also causes a line
spacing (VMI) change, and the new VMI value is stored in the printer.
is
means that later
changes in the page size or orientation settings cause changes in the Form value based on
the stored VMI.
CR Function
Select the line feed command when printing with a driver from a specic operating system.
Administrator's Guide
Appendix
89
LF Function
Select the line feed command when printing with a driver from a specic operating system.
Paper Source Assign
Set the assignment for the paper source select command. When 4 is selected, the commands
are set as compatible with the HP LaserJet 4. When 4K is selected, the commands are set as
compatible with the HP LaserJet 4000, 5000, and 8000. When 5S is selected, the commands
are set as compatible with the HP LaserJet 5S.
PS3 Menu:
Error Sheet
Select On to print a sheet showing the status when an error occurs during PostScript or
PDF printing.
Coloration
is
item is displayed on the printer that has color print function.
Select the color mode for PostScript printing.
Binary
Select On when printing data that contains binary images. e application may send the
binary data even if the printer driver setting is set to ASCII, but you can print the data when
this feature is enabled.
PDF Page Size
Select the paper size when printing a PDF
le.
If Auto is selected, the paper size is
determined based on the size of the rst page.
Auto Error Solver:
Select an action to perform when a 2-sided printing error or a memory full error occurs.
On
Displays a warning and prints in single-sided mode when a 2-sided printing error occurs, or prints
only what the printer could process when a memory full error occurs.
O
Displays an error message and cancels printing.
Thick Paper:
Select On to prevent ink from smearing on your printouts, however, this may lower the print speed.
Quiet Mode:
Select On to reduce noise during printing, however, this may lower the print speed. Depending on
the paper type and print quality settings you selected, there may be no
dierence
in the printer's noise
level.
Ink Drying Time:
Select the ink drying time you want to use when performing 2-sided printing. e printer prints the
other side aer printing one side. If your printout is smeared, increase the time setting.
PC Connection via USB
When you enable it, you can permit access by the computer that is connected via USB.
When you disable it, you can prohibit printing that is not via the network.
Administrator's Guide
Appendix
90
USB I/F Timeout Setting:
is
item is displayed on PCL or PostScript compatible printer.
Specify the length of time in seconds that must elapse before ending USB communication with a
computer aer the printer receives a print job from a PostScript printer driver or PCL printer driver.
If the job ending is not clearly dened from a PostScript printer driver or PCL printer driver, it can
cause endless USB communication. When this occurs, the printer ends communication aer the
specied time has elapsed. Enter 0 (zero) if you do not want to end communication.
Network Settings
Select the menus on the control panel as described below.
Settings > General Settings > Network Settings
You cannot change settings that have been locked by your administrator.
Wi-Fi Setup:
Set up or change wireless network settings. Choose the connection method from the following and then
follow the instructions on the LCD panel.
Router
Wi - Fi D i r e c t
Wired LAN Setup:
Set up or change a network connection that uses a LAN cable and router. When this is being used, Wi-
Fi connections are disabled.
Network Status:
Displays or prints the current network settings.
Wi r e d L A N / Wi - F i St a t u s
Wi - Fi D i r e c t S t a t u s
Print Status Sheet
Connection Check:
Checks the current network connection and prints a report. If there are any problems with the
connection, see the report to solve the problem.
Advanced:
Make the following detailed settings.
Device Name
TCP/IP
Proxy Server
IPv6 Address
NFC
Link Speed & Duplex
Redirect HTTP to HTTPS
Administrator's Guide
Appendix
91
Disable IPsec/IP Filtering
Disable IEEE802.1X
Web Service Settings
Select the menus on the control panel as described below.
Settings > General Settings > Web Service Settings
You cannot change settings that have been locked by your administrator.
Epson Connect Services:
Displays whether the printer is registered and connected to Epson Connect.
You can register to the service by selecting Register and follow the instructions.
When you have registered, you can change the following settings.
Suspend/Resume
Unregister
For details, see the following web site.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Google Cloud Print Services:
Displays whether the printer is registered and connected to Google Cloud Print services.
When you have registered, you can change the following settings.
Enable/Disable
Unregister
For details on registering to Google Cloud Print services, see the following web site.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Menu Options for System Administration
By using this menu, you can maintain the product as a system administrator. It also allows you to restrict product
features for individual users to suite your work or oce style.
Select the menus on the control panel as described below.
Settings > General Settings > System Administration
Clear Internal Memory Data:
is item is displayed on PCL or PostScript compatible printer.
Delete the internal memory data of the printer, such as a downloaded font and macro for PCL
printing.
Administrator's Guide
Appendix
92
Security Settings:
You can make the following security settings.
delete all condential jobs
Delete the all condential jobs sent to the printer.
Admin Settings:
Admin Password
Set, change, and clear an administrator password.
Lock Setting
Select whether or not to lock the control panel using the password registered in Admin
Password.
Restore Default Settings:
Reset the settings in the following menus to their defaults.
Network Settings
All Except Network Settings
All Settings
Firmware Update:
You ca n ge t
rmware
information such as your current version and information on available updates.
Update:
Check if the latest version of the rmware has been uploaded to the network server. If an
update is available, you can select whether or not to start updating.
Notication
:
Select On to receive a notication if a rmware update is available.
Menu Options for Print Counter
Select the menus on the control panel as described below.
Settings > Print Counter
Displays the total number of prints, B&W prints, and color prints from the time you purchased the printer.
Menu Options for Supply Status
Select the menu on the control panel as described below.
Settings > Supply Status
Displays the approximate level of the ink and service life of the maintenance box.
When the ! mark is displayed, ink is running low or the maintenance box is nearly full. When the X mark is
displayed, you need to replace the item as ink is expended or the maintenance box is full.
Administrator's Guide
Appendix
93
Menu Options for Maintenance
Select the menus on the control panel as described below.
Settings > Maintenance
Print Quality Adjustment:
Select this feature if there are any problems with your print outs. You can check for clogged nozzles
and clean the print head if necessary, and then adjust some parameters to improve print quality.
Print Head Nozzle Check:
Select this feature to check if the print head nozzles are clogged. e printer prints a nozzle check
pattern.
Print Head Cleaning:
Select this feature to clean clogged nozzles in the print head.
Print Head Alignment:
Select this feature to adjust the print head to improve print quality.
Ruled Line Alignment
Select this feature to align vertical lines.
Horizontal Alignment
Select this feature if horizontal banding appears at regular intervals in your printouts.
Paper Guide Cleaning:
Select this feature if there are ink stains on the internal rollers. e printer feeds paper to clean the
internal rollers.
Periodic Cleaning:
e printer automatically performs Print Head Nozzle Check and Print Head Cleaning based on
the specic period of time. Select On to maintain premium print quality. Under the following
conditions, perform Print Head Nozzle Check and Print Head Cleaning yourself.
Printout problems
When O is selected for Periodic Cleaning
When printing at high quality, such as photos
When the Print Head Cleaning message is displayed on the LCD screen
Menu Options for Language
Select the menus on the control panel as described below.
Settings > Language
Select the language used on the LCD screen.
Administrator's Guide
Appendix
94
Menu Options for Printer Status/Print
Select the menus on the control panel as described below.
Settings > Printer Status/Print
Print Status Sheet:
Conguration Status Sheet:
Print information sheets showing the current printer status and settings.
Supply Status Sheet:
Print information sheets showing the status of consumables.
Usage History Sheet:
Print information sheets showing the usage history of the printer.
PS3 Font List:
is item is displayed on PCL or PostScript compatible printer.
Print a list of fonts that are available for a PostScript printer.
PCL Font List:
is item is displayed on PCL or PostScript compatible printer.
Print a list of fonts that are available for a PCL printer.
Network:
Displays the current network settings.
Administrator's Guide
Appendix
95
Advanced Security Settings for Enterprise
In this chapter, we describe advanced security features.
Security Settings and Prevention of Danger
When a printer is connected to a network, you can access it from a remote location. In addition, many people can
share the printer, which is helpful in improving operational eciency and convenience. However, risks such as
illegal access, illegal use, and tampering with data are increased. If you use the printer in an environment where
you can access the Internet, the risks are even higher.
For printers that do not have access protection from the outside, it will be possible to read the print job logs that
are stored in the printer from the Internet.
In order to avoid this risk, Epson printers have a variety of security technologies.
Set the printer as necessary according to the environmental conditions that have been built with the customer's
environment information.
Name Feature type What to set What to prevent
SSL/TLS
communications
The communication content
is encrypted with SSL/TLS
communications when
accessing to the Epson server
on the Internet from the
printer, such as
communicating to the
computer via web browser,
using Epson Connect, and
updating rmware.
Obtain a CA-signed
certicate,
and then import it
to the printer.
Clearing an identication of
the printer by the CA-signed
certication prevents
impersonation and
unauthorized access. In
addition, communication
contents of SSL/TLS are
protected, and it prevents the
leakage of contents for
printing data and setup
information.
Control of protocol Controls the protocols and
services to be used for
communication between
printers and computers, and
it enables and disables
features.
A protocol or service that is
applied to features allowed or
prohibited separately.
Reducing security risks that
may occur through
unintended use by
preventing users from using
unnecessary functions.
IPsec/IP ltering You can set to allow severing
and cutting o of data that is
from a certain client or is a
particular type. Since IPsec
protects the data by IP packet
unit (encryption and
authentication), you can
safely communicate
unsecured protocol.
Create a basic policy and
individual policy to set the
client or type of data that can
access the printer.
Protect unauthorized access,
and tampering and
interception of
communication data to the
printer.
IEEE802.1X Allows only a user who is
authenticated to Wi-Fi and
Ethernet to connect. Allows
only a permitted user to use
the printer.
Authentication setting to the
RADIUS server
(authentication sever).
Protect unauthorized access
and use to the printer.
Related Information
&
“SSL/TLS Communication with the Printer” on page 98
&
“Controlling Using Protocols” on page 106
&
“Encrypted Communication Using IPsec/IP Filtering” on page 111
&
“Connecting the Printer to an IEEE802.1X Network” on page 122
Administrator's Guide
Advanced Security Settings for Enterprise
97
Security Feature Settings
When setting IPsec/IP ltering or IEEE802.1X, it is recommended that you access Web Cong using SSL/TLS to
communicate settings information in order to reduce security risks such as tampering or interception.
Also, you can use Web Cong by connecting the printer directly to the computer using an Ethernet cable, and then
entering the IP address into a web browser.
e
printer can be connected in a secure environment
aer
the security
settings have been completed.
SSL/TLS Communication with the Printer
When the server
certicate
is set using SSL/TLS (Secure Sockets Layer/Transport Layer Security) communication
to the printer, you can encrypt the communication path between computers. Do this if you want to prevent remote
and unauthorized access.
About Digital Certication
CA-signed Certicate
is is a certicate signed by the CA (Certicate Authority.) You can obtain it to apply to the Certicate
Authority. is certicate certies the existence of the printer is and used for SSL/TLS communication so that
you can ensure the safety of data communication.
When it is used for SSL/TLS communication, it is used as a server certicate.
When it is set to IPsec/IP Filtering or IEEE802.1x communication, it is used as a client certicate.
CA Certicate
is is a certicate that is in chain of the CA-signed Certicate, also called the intermediate CA certicate. It is
used by the web browser to validate the path of the printer's certicate when accessing the server of the other
party or Web
Cong.
For the CA Certicate, set when to validate the path of server certicate accessing from the printer. For the
printer, set to certify the path of the CA-signed Certicate for SSL/TLS connection.
You can obtain the CA certicate of the printer from the Certication Authority where the CA certicate is
issued.
Also, you can obtain the CA certicate used to validate the server of the other party from the Certication
Authority that issued the CA-signed Certicate of the other server.
Self-signed Certicate
is is a certicate that the printer signs and issues itself. It is also called the root certicate. Because the issuer
certies itself, it is not reliable and cannot prevent impersonation.
Use it when making the security setting and performing simple SSL/TLS communication without the CA-
signed
Certicate
.
If you use this
certicate
for an SSL/TLS communication, a security alert may be displayed on a web browser
because the certicate is not registered on a web browser. You can use the Self-signed Certicate only for an
SSL/TLS communication.
Related Information
& “Obtaining and Importing a CA-signed Certicate” on page 99
& “Deleting a CA-signed Certicate” on page 103
& “Updating a Self-signed Certicate” on page 105
Administrator's Guide
Advanced Security Settings for Enterprise
98
Obtaining and Importing a CA-signed Certicate
Obtaining a CA-signed Certicate
To obtain a CA-signed certicate, create a CSR (Certicate Signing Request) and apply it to certicate authority.
You can create a CSR using Web Cong and a computer.
Follow the steps to create a CSR and obtain a CA-signed
certicate
using Web
Cong
. When creating a CSR using
Web Cong, a certicate is the PEM/DER format.
1.
Access Web Cong, and then select the Network Security tab. Next, select SSL/TLS > Certicate or IPsec/IP
Filtering > Client Certicate or IEEE802.1X > Client Certicate.
Whatever you choose, you can obtain the same certicate and use it in common.
2. Click Generate of CSR.
A CSR creating page is opened.
3. Enter a value for each item.
Note:
Available key length and abbreviations vary by a certicate authority. Create a request according to rules of each
certicate authority.
4. Click OK.
A completion message is displayed.
5. Select the Network Security tab. Next, select SSL/TLS > Certicate, or IPsec/IP Filtering > Client Certicate
or IEEE802.1X > Client Certicate.
6. Click one of the download buttons of CSR according to a specied format by each certicate authority to
download a CSR to a computer.
c
Important:
Do not generate a CSR again. If you do so, you may not be able to import an issued CA-signed
Certicate
.
7. Send the CSR to a
certicate
authority and obtain a CA-signed
Certicate
.
Follow the rules of each certicate authority on sending method and form.
8. Save the issued CA-signed Certicate to a computer connected to the printer.
Obtaining a CA-signed
Certicate
is complete when you save a
certicate
to a destination.
Administrator's Guide
Advanced Security Settings for Enterprise
99
CSR Setting Items
Items Settings and Explanation
Key Length Select a key length for a CSR.
Common Name You can enter between 1 and 128 characters. If this is an IP address, it should be a
static IP address. You can enter 1 to 5 IPv4 addresses, IPv6 addresses, host names,
FQDNs by separating them with commas.
The rst element is stored to the common name, and other elements are stored to
the alias eld of the certicate subject.
Example:
Printer's IP address : 192.0.2.123, Printer name : EPSONA1B2C3
Common Name : EPSONA1B2C3,EPSONA1B2C3.local,192.0.2.123
Organization/ Organizational Unit/
Locality/ State/Province
You can enter between 0 and 64 characters (Organizational Unit cannot exceed 55
characters) in ASCII (0x20-0x7E). You can divide distinguished names with
commas.
Country Enter a country code in two-digit number specied by ISO-3166.
Related Information
& “Obtaining a CA-signed Certicate” on page 99
Administrator's Guide
Advanced Security Settings for Enterprise
100
Importing a CA-signed Certicate
Import the obtained CA-signed Certicate to the printer.
c
Important:
Make sure that the printer’s date and time is set correctly.
Certicate
may be invalid.
If you obtain a
certicate
using a CSR created from Web
Cong
, you can import a
certicate
one time.
1. Access Web Cong and then select the Network Security tab. Next, select SSL/TLS > Certicate, or IPsec/IP
Filtering > Client
Certicate
or IEEE802.1X > Client
Certicate
.
2. Click Import
A
certicate
importing page is opened.
3. Enter a value for each item. Set CA Certicate 1 and CA Certicate 2 when verifying the path of the
certicate on the web browser that accesses the printer.
Depending on where you create a CSR and the le format of the certicate, required settings may vary. Enter
values to required items according to the following.
A certicate of the PEM/DER format obtained from Web Cong
Private Key: Do not
congure
because the printer contains a private key.
Password: Do not
congure.
CA Certicate 1/CA Certicate 2: Optional
A certicate of the PEM/DER format obtained from a computer
Private Key: You need to set.
Password: Do not congure.
CA Certicate 1/CA Certicate 2: Optional
A certicate of the PKCS#12 format obtained from a computer
Private Key: Do not congure.
Password: Optional
CA Certicate 1/CA Certicate 2: Do not congure.
4. Click OK.
A completion message is displayed.
Note:
Click
Conrm
to verify the
certicate
information.
Related Information
& “Accessing Web Cong” on page 27
& “CA-signed Certicate Importing Setting Items” on page 102
Administrator's Guide
Advanced Security Settings for Enterprise
101
CA-signed Certicate Importing Setting Items
Items Settings and Explanation
Server Certicate or Client Certicate Select a certicate’s format.
For SSL/TLS connection, the Server Certicate is displayed.
For IPsec/IP Filtering or IEEE802.1x, the Client
Certicate
is displayed.
Private Key If you obtain a certicate of the PEM/DER format by using a CSR created from a
computer, specify a private key
le
that is match a
certicate.
Password
If the le format is Certicate with Private Key (PKCS#12), enter the password
for encrypting the private key that is set when you obtain the certicate.
CA Certicate 1
If your certicate’s format is Certicate (PEM/DER), import a certicate of a
certicate authority that issues a CA-signed Certicate used as server certicate.
Specify a le if you need.
CA Certicate 2
If your certicate’s format is Certicate (PEM/DER), import a certicate of a
certicate authority that issues CA Certicate 1. Specify a le if you need.
Related Information
&
“Importing a CA-signed
Certicate
” on page 101
Administrator's Guide
Advanced Security Settings for Enterprise
102
Deleting a CA-signed Certicate
You can delete an imported certicate when the certicate has expired or when an encrypted connection is no
longer necessary.
c
Important:
If you obtain a certicate using a CSR created from Web Cong, you cannot import a deleted certicate again. In
this case, create a CSR and obtain a certicate again.
1. Access Web Cong, and then select the Network Security tab. Next, select SSL/TLS > Certicate or IPsec/IP
Filtering > Client
Certicate
or IEEE802.1X > Client
Certicate
.
2. Click Delete.
3. Conrm that you want to delete the certicate in the message displayed.
Congure CA Certicate
When you set the CA
Certicate
, you can validate the path to the CA
certicate
of the server that the printer
accesses. is can prevent impersonation.
You can obtain the CA Certicate from the Certication Authority where the CA-signed Certicate is issued.
Related Information
& “Accessing Web Cong” on page 27
& “CSR Setting Items” on page 100
& Importing a CA-signed Certicate” on page 101
Importing a CA Certicate
Import the CA Certicate to the printer.
1. Access Web Cong and then select the Network Security tab > CA Certicate.
2. Click Import.
Administrator's Guide
Advanced Security Settings for Enterprise
103
3. Specify the CA Certicate you want to import.
4. Click OK.
When importing is complete, you are returned to the CA
Certicate
screen, and the imported CA
Certicate
is
displayed.
Deleting a CA Certicate
You can delete the imported CA Certicate.
1. Access Web Cong and then select the Network Security tab > CA Certicate.
Administrator's Guide
Advanced Security Settings for Enterprise
104
2. Click Delete next to the CA Certicate that you want to delete.
3. Conrm that you want to delete the certicate in the message displayed.
4. Click Reboot Network, and then check that the deleted CA Certicate is not listed on the updated screen.
Related Information
& “Accessing Web Cong” on page 27
Updating a Self-signed Certicate
Because the Self-signed Certicate is issued by the printer, you can update it when it has expired or when the
content described changes.
1. Access Web
Cong
and select the Network Security tab > SSL/TLS >
Certicate
.
2. Click Update.
3.
Enter Common Name.
You can enter up to 5 IPv4 addresses, IPv6 addresses, host names, FQDNs between 1 to 128 characters and
separating them with commas. e rst parameter is stored to the common name, and the others are stored to
the alias eld for the subject of the certicate.
Example:
Administrator's Guide
Advanced Security Settings for Enterprise
105
Printer's IP address : 192.0.2.123, Printer name : EPSONA1B2C3
Common name : EPSONA1B2C3,EPSONA1B2C3.local,192.0.2.123
4. Specify a validity period for the
certicate.
5. Click Next.
A
conrmation
message is displayed.
6. Click OK.
e
printer is updated.
Note:
You can check the certicate information from Network Security Settings tab > SSL/TLS > Certicate > Self-signed
Certicate and click Conrm.
Related Information
& “Accessing Web Cong” on page 27
Controlling Using Protocols
You can print using a variety of pathways and protocols.
Administrator's Guide
Advanced Security Settings for Enterprise
106
You can lower unintended security risks by restricting printing from specic pathways or by controlling the
available functions.
Controlling protocols
Congure the protocol settings.
1. Access Web Cong and then select the Network Security tab > Protocol.
2.
Congure
each item.
3. Click Next.
4. Click OK.
e settings are applied to the printer.
Protocols you can Enable or Disable
Protocol Description
Bonjour Settings You can specify whether to use Bonjour. Bonjour is used to search for devices, print, and so
on.
SLP Settings You can enable or disable the SLP function. SLP is used for push scanning and network
searching in EpsonNet
Cong
.
WSD Settings You can enable or disable the WSD function. When this is enabled, you can add WSD devices,
and print from the WSD port.
LLTD Settings You can enable or disable the LLTD function. When this is enabled, it is displayed on the
Windows network map.
LLMNR Settings You can enable or disable the LLMNR function. When this is enabled, you can use name
resolution without NetBIOS even if you cannot use DNS.
LPR Settings You can specify whether or not to allow LPR printing. When this is enabled, you can print from
the LPR port.
RAW(Port9100) Settings You can specify whether or not to allow printing from the RAW port (Port 9100). When this is
enabled, you can print from the RAW port (Port 9100).
IPP Settings You can specify whether or not to allow printing from IPP. When this is enabled, you can print
over the Internet.
FTP Settings You can specify whether or not to allow FTP printing. When this is enabled, you can print over
an FTP server.
SNMPv1/v2c Settings You can specify whether or not to enable SNMPv1/v2c. This is used to set up devices,
monitoring, and so on.
SNMPv3 Settings You can specify whether or not to enable SNMPv3. This is used to set up encrypted devices,
monitoring, etc.
Administrator's Guide
Advanced Security Settings for Enterprise
107
Protocol Setting Items
Bonjour Settings
Items Setting value and Description
Use Bonjour Select this to search for or use devices through Bonjour.
Bonjour Name Displays the Bonjour name.
Bonjour Service Name Displays the Bonjour service name.
Location Displays the Bonjour location name.
Top Priority Protocol Select the top priority protocol for Bonjour print.
Wide-Area Bonjour Set whether to use Wide-Area Bonjour.
SLP Settings
Items Setting value and Description
Enable SLP Select this to enable the SLP function.
This is used such as network searching in EpsonNet Cong.
WSD Settings
Administrator's Guide
Advanced Security Settings for Enterprise
108
Items Setting value and Description
Enable WSD Select this to enable adding devices using WSD, and print
and scan from the WSD port.
Printing Timeout (sec) Enter the communication timeout value for WSD printing
between 3 to 3,600 seconds.
Device Name Displays the WSD device name.
Location Displays the WSD location name.
LLTD Settings
Items Setting value and Description
Enable LLTD Select this to enable LLTD. The printer is displayed in the
Windows network map.
Device Name Displays the LLTD device name.
LLMNR Settings
Items Setting value and Description
Enable LLMNR Select this to enable LLMNR. You can use name resolution
without NetBIOS even if you cannot use DNS.
LPR Settings
Items Setting value and Description
Allow LPR Port Printing Select to allow printing from the LPR port.
Printing Timeout (sec) Enter the timeout value for LPR printing between 0 to 3,600
seconds. If you do not want to timeout, enter 0.
RAW(Port9100) Settings
Items Setting value and Description
Allow RAW(Port9100) Printing Select to allow printing from the RAW port (Port 9100).
Printing Timeout (sec) Enter the timeout value for RAW (Port 9100) printing be-
tween 0 to 3,600 seconds. If you do not want to timeout, en-
ter 0.
IPP Settings
Items Setting value and Description
Enable IPP Select to enable IPP communication. Only printers that sup-
port IPP are displayed.
Allow Non-secure Communication Select to allow the printer to communicate without any se-
curity measures (IPP).
Administrator's Guide
Advanced Security Settings for Enterprise
109
Items Setting value and Description
Communication Timeout (sec) Enter the timeout value for IPP printing between 0 to 3,600
seconds.
URL(Network) Displays IPP URLs (http and https) when the printer is con-
nected by wired LAN or Wi-Fi. The URL is a combined value
of the printers IP address, Port number, and IPP printer
name.
URL(Wi-Fi Direct) Displays IPP URLs (http and https) when the printer is con-
nected by Wi-Fi Direct. The URL is a combined value of the
printers IP address, Port number, and IPP printer name.
Printer Name Displays the IPP printer name.
Location Displays the IPP location.
FTP Settings
Items Setting value and Description
Enable FTP Server Select to enable FTP printing. Only printers that support FTP
printing are displayed.
Communication Timeout (sec) Enter the timeout value for FTP communication between 0
to 3,600 seconds. If you do not want to timeout, enter 0.
SNMPv1/v2c Settings
Items Setting value and Description
Enable SNMPv1/v2c Select to enable SNMPv1/v2c. Only printers that support
SNMPv3 are displayed.
Access Authority Set the access authority when SNMPv1/v2c is enabled. Se-
lect Read Only or Read/Write.
Community Name (Read Only) Enter 0 to 32 ASCII (0x20 to 0x7E) characters.
Community Name (Read/Write) Enter 0 to 32 ASCII (0x20 to 0x7E) characters.
SNMPv3 Settings
Items Setting value and Description
Enable SNMPv3 SNMPv3 is enabled when the box is checked.
User Name Enter between 1 and 32 characters using 1 byte characters.
Authentication Settings
Algorithm Select an algorithm for an authentication for SNMPv3.
Password Enter the password for an authentication for SNMPv3.
Enter between 8 and 32 characters in ASCII (0x20-0x7E). If
you do not specify this, leave it blank.
Conrm Password Enter the password you congured for conrmation.
Administrator's Guide
Advanced Security Settings for Enterprise
110
Items Setting value and Description
Encryption Settings
Algorithm Select an algorithm for an encryption for SNMPv3.
Password Enter the password for an encryption for SNMPv3.
Enter between 8 and 32 characters in ASCII (0x20-0x7E). If
you do not specify this, leave it blank.
Conrm Password Enter the password you congured for conrmation.
Context Name Enter within 32 characters or less in Unicode (UTF-8). If you
do not specify this, leave it blank. The number of characters
that can be entered varies depending on the language.
Encrypted Communication Using IPsec/IP Filtering
About IPsec/IP Filtering
You ca n
lter
trac
based on IP addresses, services, and port by using IPsec/IP Filtering function. By combining of
the ltering, you can congure the printer to accept or block specied clients and specied data. Additionally, you
can improve security level by using an IPsec.
Note:
Computers that run Windows Vista or later or Windows Server 2008 or later support IPsec.
Conguring Default Policy
To lter trac, congure the default policy. e default policy applies to every user or group connecting to the
printer. For more ne-grained control over users and groups of users, congure group policies.
1. Access Web Cong and then select the Network Security tab > IPsec/IP Filtering > Basic.
2. Enter a value for each item.
3. Click Next.
A
conrmation
message is displayed.
4. Click OK.
e
printer is updated.
Related Information
& “Accessing Web Cong” on page 27
& “Default Policy Setting Items” on page 112
Administrator's Guide
Advanced Security Settings for Enterprise
111
Default Policy Setting Items
Items Settings and Explanation
IPsec/IP Filtering You can enable or disable an IPsec/IP Filtering feature.
Default Policy
Items Settings and Explanation
Access Control Congure a control method for trac of IP packets.
Permit Access Select this to permit congured IP packets to pass through.
Refuse Access Select this to refuse congured IP packets to pass through.
IPsec Select this to permit congured IPsec packets to pass through.
IKE Version Select IKEv1 or IKEv2 for IKE version.
Select one of them according to the device that the printer is connected to.
Administrator's Guide
Advanced Security Settings for Enterprise
112
Items Settings and Explanation
IKEv1
The following items are displayed when you select IKEv1 for IKE Version.
Authentication
Method
To select Certicate, you need to obtain and import a CA-signed
certicate in advance.
Pre-Shared Key
If you select Pre-Shared Key for Authentication Method, enter a
pre-shared key between 1 and 127 characters.
Conrm Pre-
Shared Key
Enter the key you congured for conrmation.
IKEv2
The following items are displayed when you select IKEv2 for IKE Version.
Administrator's Guide
Advanced Security Settings for Enterprise
113
Items Settings and Explanation
Local Authentication
Method
To select Certicate, you need to obtain and import a CA-signed
certicate in advance.
ID Type
If you select Pre-Shared Key for Authentication Method, select
the type of ID for the printer.
ID Enter the printer's ID that matches the type of ID.
You cannot use "@", "#", and "=" for the rst character.
Distinguished Name : Enter 1 to 128 1-byte ASCII (0x20 to 0x7E)
characters. You need to include "=".
IP Address : Enter IPv4 or IPv6 format.
FQDN : Enter a combination of between 1 and 255 characters
using A-Z, a-z, 0-9, "-", and period (.).
Email Address : Enter 1 to 128 1-byte ASCII (0x20 to 0x7E)
characters. You need to include "@".
Key ID : Enter 1 to 128 1-byte ASCII (0x20 to 0x7E) characters.
Pre-Shared Key
If you select Pre-Shared Key for Authentication Method, enter a
pre-shared key between 1 and 127 characters.
Conrm Pre-
Shared Key
Enter the key you congured for conrmation.
Remote Authentication
Method
To select Certicate, you need to obtain and import a CA-signed
certicate in advance.
ID Type
If you select Pre-Shared Key for Authentication Method, select
the type of ID for the device that you want to authenticate.
ID Enter the printer's ID that matches to the type of ID.
You cannot use "@", "#", and "=" for the rst character.
Distinguished Name : Enter 1 to 128 1-byte ASCII (0x20 to 0x7E)
characters. You need to include "=".
IP Address : Enter IPv4 or IPv6 format.
FQDN : Enter a combination of between 1 and 255 characters
using A-Z, a-z, 0-9, "-", and period (.).
Email Address : Enter 1 to 128 1-byte ASCII (0x20 to 0x7E)
characters. You need to include "@".
Key ID : Enter 1 to 128 1-byte ASCII (0x20 to 0x7E) characters.
Pre-Shared Key
If you select Pre-Shared Key for Authentication Method, enter a
pre-shared key between 1 and 127 characters.
Conrm Pre-
Shared Key
Enter the key you congured for conrmation.
Encapsulation
If you select IPsec for Access Control, you need to congure an encapsulation mode.
Transport Mode If you only use the printer on the same LAN, select this. IP packets
of layer 4 or later are encrypted.
Tunnel Mode If you use the printer on the Internet-capable network such as
IPsec-VPN, select this option. The header and data of the IP
packets are encrypted.
Administrator's Guide
Advanced Security Settings for Enterprise
114
Items Settings and Explanation
Remote Gateway(Tunnel
Mode)
If you select Tunnel Mode for Encapsulation, enter a gateway address between 1 and 39
characters.
Security Protocol
IPsec for Access Control, select an option.
ESP Select this to ensure the integrity of an authentication and data,
and encrypt data.
AH Select this to ensure the integrity of an authentication and data.
Even if encrypting data is prohibited, you can use IPsec.
Algorithm Settings*
IKE Encryption Select the encryption algorithm for IKE.
The items vary depending on the version of IKE.
Authentication Select the authentication algorithm for IKE.
Key Exchange Select the key exchange algorithm for IKE.
The items vary depending on the version of IKE.
ESP Encryption Select the encryption algorithm for ESP.
This is available when ESP is selected for Security Protocol.
Authentication Select the authentication algorithm for ESP.
This is available when ESP is selected for Security Protocol.
AH Authentication Select the encryption algorithm for AH.
This is available when AH is selected for Security Protocol.
* For Algorithm Settings, it is recommended that you select Any for all settings or select an item other than Any
for each setting. If you select Any for some of the settings and select an item other than Any for the other settings,
the device may not communicate depending on the other device that you want to authenticate.
Related Information
&
Conguring
Default Policy” on page 111
Conguring Group Policy
A group policy is one or more rules applied to a user or user group. e printer controls IP packets that match with
congured policies. IP packets are authenticated in the order of a group policy 1 to 10 then a default policy.
1. Access Web Cong and then select the Network Security tab > IPsec/IP Filtering > Basic.
2. Click a numbered tab you want to
congure.
3. Enter a value for each item.
4. Click Next.
A
conrmation
message is displayed.
Administrator's Guide
Advanced Security Settings for Enterprise
115
5. Click OK.
e printer is updated.
Related Information
& “Accessing Web Cong” on page 27
& “Group Policy Setting Items” on page 116
Group Policy Setting Items
Items Settings and Explanation
Enable this Group Policy You can enable or disable a group policy.
Access Control Congure a control method for trac of IP packets.
Permit Access Select this to permit congured IP packets to pass through.
Refuse Access Select this to refuse congured IP packets to pass through.
IPsec Select this to permit congured IPsec packets to pass through.
Administrator's Guide
Advanced Security Settings for Enterprise
116
Items Settings and Explanation
Local Address(Printer) Select an IPv4 address or IPv6 address that matches your network environment. If an IP
address is assigned automatically, you can select Use auto-obtained IPv4 address.
Note:
If an IPv6 address is assigned automatically, the connection may be unavailable.
Congure a static IPv6 address.
Remote Address(Host) Enter a device's IP address to control access. The IP address must be 43 characters or less.
If you do not enter an IP address, all addresses are controlled.
Note:
If an IP address is assigned automatically (e.g. assigned by DHCP), the connection
may be unavailable. Congure a static IP address.
Method of Choosing Port Select a method to specify ports.
Service Name
If you select Service Name for Method of Choosing Port, select an option.
Transport Protocol
If you select Port Number for Method of Choosing Port, you need to congure an
encapsulation mode.
Any Protocol Select this to control all protocol types.
TCP Select this to control data for unicast.
UDP Select this to control data for broadcast and multicast.
ICMPv4 Select this to control ping command.
Local Port
If you select Port Number for Method of Choosing Port and if you select TCP or UDP for
Transport Protocol, enter port numbers to control receiving packets, separating them
with commas. You can enter 10 port numbers at the maximum.
Example: 20,80,119,5220
If you do not enter a port number, all ports are controlled.
Remote Port
If you select Port Number for Method of Choosing Port and if you select TCP or UDP for
Transport Protocol, enter port numbers to control sending packets, separating them
with commas. You can enter 10 port numbers at the maximum.
Example: 25,80,143,5220
If you do not enter a port number, all ports are controlled.
IKE Version Select IKEv1 or IKEv2 for IKE version.
Select one of them according to the device that the printer is connected to.
IKEv1
The following items are displayed when you select IKEv1 for IKE Version.
Authentication
Method
If you select IPsec for Access Control, select an option. Used
certicate is common with a default policy.
Pre-Shared Key
If you select Pre-Shared Key for Authentication Method, enter a
pre-shared key between 1 and 127 characters.
Conrm Pre-
Shared Key
Enter the key you congured for conrmation.
IKEv2
The following items are displayed when you select IKEv2 for IKE Version.
Administrator's Guide
Advanced Security Settings for Enterprise
117
Items Settings and Explanation
Local Authentication
Method
If you select IPsec for Access Control, select an option. Used
certicate is common with a default policy.
ID Type
If you select Pre-Shared Key for Authentication Method, select
the type of ID for the printer.
ID Enter the printer's ID that matches to the type of ID.
You cannot use "@", "#", and "=" for the rst character.
Distinguished Name : Enter 1 to 128 1-byte ASCII (0x20 to 0x7E)
characters. You need to include "=".
IP Address : Enter IPv4 or IPv6 format.
FQDN : Enter a combination of between 1 and 255 characters
using A-Z, a-z, 0-9, "-", and period (.).
Email Address : Enter 1 to 128 1-byte ASCII (0x20 to 0x7E)
characters. You need to include "@".
Key ID : Enter 1 to 128 1-byte ASCII (0x20 to 0x7E) characters.
Pre-Shared Key
If you select Pre-Shared Key for Authentication Method, enter a
pre-shared key between 1 and 127 characters.
Conrm Pre-
Shared Key
Enter the key you congured for conrmation.
Remote Authentication
Method
If you select IPsec for Access Control, select an option. Used
certicate is common with a default policy.
ID Type
If you select Pre-Shared Key for Authentication Method, select
the type of ID for the device that you want to authenticate.
ID Enter the printer's ID that matches to the type of ID.
You cannot use "@", "#", and "=" for the rst character.
Distinguished Name : Enter 1 to 128 1-byte ASCII (0x20 to 0x7E)
characters. You need to include "=".
IP Address : Enter IPv4 or IPv6 format.
FQDN : Enter a combination of between 1 and 255 characters
using A-Z, a-z, 0-9, "-", and period (.).
Email Address : Enter 1 to 128 1-byte ASCII (0x20 to 0x7E)
characters. You need to include "@".
Key ID : Enter 1 to 128 1-byte ASCII (0x20 to 0x7E) characters.
Pre-Shared Key
If you select Pre-Shared Key for Authentication Method, enter a
pre-shared key between 1 and 127 characters.
Conrm Pre-
Shared Key
Enter the key you congured for conrmation.
Encapsulation
If you select IPsec for Access Control, you need to congure an encapsulation mode.
Transport Mode If you only use the printer on the same LAN, select this. IP packets
of layer 4 or later are encrypted.
Tunnel Mode If you use the printer on the Internet-capable network such as
IPsec-VPN, select this option. The header and data of the IP
packets are encrypted.
Administrator's Guide
Advanced Security Settings for Enterprise
118
Items Settings and Explanation
Remote Gateway(Tunnel
Mode)
If you select Tunnel Mode for Encapsulation, enter a gateway address between 1 and 39
characters.
Security Protocol
If you select IPsec for Access Control, select an option.
ESP Select this to ensure the integrity of an authentication and data,
and encrypt data.
AH Select this to ensure the integrity of an authentication and data.
Even if encrypting data is prohibited, you can use IPsec.
Algorithm Settings*
IKE Encryption Select the encryption algorithm for IKE.
The items vary depending on the version of IKE.
Authentication Select the authentication algorithm for IKE.
Key Exchange Select the key exchange algorithm for IKE.
The items vary depending on the version of IKE.
ESP Encryption Select the encryption algorithm for ESP.
This is available when ESP is selected for Security Protocol.
Authentication Select the authentication algorithm for ESP.
This is available when ESP is selected for Security Protocol.
AH Authentication Select the authentication algorithm for AH.
This is available when AH is selected for Security Protocol.
* For Algorithm Settings, it is recommended that you select Any for all settings or select an item other than Any
for each setting. If you select Any for some of the settings and select an item other than Any for the other settings,
the device may not communicate depending on the other device that you want to authenticate.
Related Information
&
Conguring
Group Policy” on page 115
&
“Combination of Local Address(Printer) and Remote Address(Host) on Group Policy” on page 119
& References of Service Name on Group Policy” on page 120
Combination of Local Address(Printer) and Remote Address(Host) on Group
Policy
Setting of Local Address(Printer)
IPv4 IPv6* Any addresses*
Setting of Remote
Address(Host)
IPv4*
IPv6** ✓✓
Blank ✓✓✓
Administrator's Guide
Advanced Security Settings for Enterprise
119
*1If IPsec is selected for Access Control, you cannot specify in a prex length.
*2If IPsec is selected for Access Control, you can select a link-local address (fe80::) but group policy will be disabled.
*3Except IPv6 link local addresses.
References of Service Name on Group Policy
Note:
Unavailable services are displayed but cannot be selected.
Service Name Protocol type Local port
number
Remote port
number
Features controlled
Any All services
ENPC UDP 3289 Any port Searching for a printer from
applications such as Epson Device
Admin, and the printer driver
SNMP UDP 161 Any port Acquiring and conguring of MIB from
applications such as Epson Device
Admin, and the printer driver
LPR TCP 515 Any port Forwarding LPR data
RAW (Port9100) TCP 9100 Any port Forwarding RAW data
WSD TCP Any port 5357 Controlling WSD
WS-Discovery UDP 3702 Any port Searching for a printer from WSD
FTP Data (Local) TCP 20 Any port FTP server (forwarding data of FTP
printing)
FTP Control
(Local)
TCP 21 Any port FTP server (controlling FTP printing)
HTTP (Local) TCP 80 Any port HTTP(S) server (forwarding data of
Web
Cong
and WSD)
HTTPS (Local) TCP 443 Any port
HTTP (Remote) TCP Any port 80 HTTP(S) client (communicating
between Epson Connect or Google
Cloud Print, rmware updating and
root
certicate
updating)
HTTPS (Remote) TCP Any port 443
Conguration Examples of IPsec/IP Filtering
Receiving IPsec packets only
is example is to congure a default policy only.
Default Policy:
IPsec/IP Filtering: Enable
Access Control: IPsec
Authentication Method: Pre-Shared Key
Administrator's Guide
Advanced Security Settings for Enterprise
120
Pre-Shared Key: Enter up to 127 characters.
Group Policy: Do not
congure.
Receiving printing data and printer settings
is example allows communications of printing data and printer conguration from specied services.
Default Policy:
IPsec/IP Filtering: Enable
Access Control: Refuse Access
Group Policy:
Enable this Group Policy: Check the box.
Access Control: Permit Access
Remote Address(Host): IP address of a client
Method of Choosing Port: Service Name
Service Name: Check the box of ENPC, SNMP, HTTP (Local), HTTPS (Local) and RAW (Port9100).
Receiving access from a specied IP address only
is
example allows a
specied
IP address to access the printer.
Default Policy:
IPsec/IP Filtering: Enable
Access Control:Refuse Access
Group Policy:
Enable this Group Policy: Check the box.
Access Control: Permit Access
Remote Address(Host): IP address of an administrators client
Note:
Regardless of policy conguration, the client will be able to access and congure the printer.
Conguring a Certicate for IPsec/IP Filtering
Congure the Client Certicate for IPsec/IP Filtering. When you set it, you can use the certicate as an
authentication method for IPsec/IP Filtering.If you want to
congure
the
certication
authority, go to CA
Certicate.
1. Access Web Cong and then select the Network Security tab > IPsec/IP Filtering > Client Certicate.
Administrator's Guide
Advanced Security Settings for Enterprise
121
2. Import the certicate in Client Certicate.
If you have already imported a certicate published by a Certication Authority in IEEE802.1X or SSL/TLS,
you can copy the certicate and use it in IPsec/IP Filtering. To copy, select the certicate from Copy From, and
then click Copy.
Related Information
& “Accessing Web Cong” on page 27
& “Obtaining a CA-signed Certicate” on page 99
Connecting the Printer to an IEEE802.1X Network
Conguring an IEEE802.1X Network
When you set IEEE802.1X to the printer, you can use it on the network connected to a RADIUS server, a LAN
switch with authentication function, or an access point.
1. Access Web Cong and then select the Network Security tab > IEEE802.1X > Basic.
2.
Enter a value for each item.
If you want to use the printer on a Wi-Fi network, click Wi - Fi S e t u p and select or enter an SSID.
Administrator's Guide
Advanced Security Settings for Enterprise
122
Note:
You can share settings between Ethernet and Wi-Fi.
3.
Click Next.
A conrmation message is displayed.
4.
Click OK.
e printer is updated.
Related Information
&
“Accessing Web Cong” on page 27
&
“IEEE802.1X Network Setting Items” on page 123
&
“Cannot Access the Printer or Scanner aer Conguring IEEE802.1X” on page 129
IEEE802.1X Network Setting Items
Items Settings and Explanation
IEEE802.1X (Wired LAN)
You can enable or disable settings of the page (IEEE802.1X > Basic) for IEEE802.1X (Wired
LAN).
IEEE802.1X (Wi-Fi) The connection status of IEEE802.1X (Wi-Fi) is displayed.
Administrator's Guide
Advanced Security Settings for Enterprise
123
Items Settings and Explanation
Connection Method The connection method of a current network is displayed.
EAP Type Select an option for an authentication method between the printer and a RADIUS server.
EAP-TLS You need to obtain and import a CA-signed certicate.
PEAP-TLS
PEAP/MSCHAPv2 You need to congure a password.
User ID Congure an ID to use for an authentication of a RADIUS server.
Enter 1 to 128 1-byte ASCII (0x20 to 0x7E) characters.
Password Congure a password to authenticate the printer.
Enter 1 to 128 1-byte ASCII (0x20 to 0x7E) characters. If you are using a Windows server as a
RADIUS server, you can enter up to 127 characters.
Conrm Password Enter the password you congured for conrmation.
Server ID You can congure a server ID to authenticate with a specied RADIUS server. Authenticator
veries
whether a server ID is contained in the subject/subjectAltName
eld
of a server
certicate
that is sent from a RADIUS server or not.
Enter 0 to 128 1-byte ASCII (0x20 to 0x7E) characters.
Certicate Validation You can set certicate validation regardless of the authentication method. Import the
certicate in CA Certicate.
Anonymous Name
If you select PEAP-TLS or PEAP/MSCHAPv2 for Authentication Method, you can congure
an anonymous name instead of a user ID for a phase 1 of a PEAP authentication.
Enter 0 to 128 1-byte ASCII (0x20 to 0x7E) characters.
Encryption Strength You can select one of the followings.
High AES256/3DES
Middle AES256/3DES/AES128/RC4
Related Information
& “Conguring an IEEE802.1X Network” on page 122
Conguring a Certicate for IEEE802.1X
Congure the Client Certicate for IEEE802.1X. When you set it, you can use EAP-TLS and PEAP-TLS as an
authentication method of IEEE802.1x. If you want to congure the certication authority certicate, go to CA
Certicate.
1. Access Web
Cong
and then select the Network Security tab > IEEE802.1X > Client
Certicate
.
Administrator's Guide
Advanced Security Settings for Enterprise
124
2. Enter a certicate in the Client Certicate.
You can copy the certicate if it is published by a Certication Authority. To copy, select the certicate from
Copy From, and then click Copy.
Related Information
& “Accessing Web Cong” on page 27
& “Obtaining and Importing a CA-signed Certicate” on page 99
Checking IEEE802.1X Network Status
You can check the IEEE802.1X status by printing a network status sheet. For more information on printing a
network status sheet, see the printer's documentation.
Status ID IEEE802.1X Status
Disable IEEE802.1X feature is disable.
EAP Success IEEE802.1X authentication has succeeded and network connection is available.
Authenticating IEEE802.1X authentication has not been completed.
Cong Error Authentication has failed since the user ID has not been set.
Client Certicate Error Authentication has failed since the client certicate is out of date.
Administrator's Guide
Advanced Security Settings for Enterprise
125
Status ID IEEE802.1X Status
Timeout Error Authentication has failed since there is no answer from the RADIUS server and/or
authenticator.
User ID Error Authentication has failed since the printer's user ID and/or certicate protocol is
incorrect.
Server ID Error Authentication has failed since the server ID of the server certicate and the
server's ID do not match.
Server Certicate Error Authentication has failed since there are the following errors in the server
certicate.
The server certicate is out of date.
The chain of the server certicate is incorrect.
CA Certicate Error Authentication has failed since there are the following errors in a CA certicate.
Specied CA certicate is incorrect.
The correct CA
certicate
is not imported.
CA certicate is out of date.
EAP Failure Authentication has failed since there are the following errors in the printer
settings.
If EAP Type is EAP-TLS or PEAP-TLS, client certicate is incorrect or has
certain problems.
If EAP Type is PEAP/MSCHAPv2, user ID or password is not correct.
Solving Problems for Advanced Security
Restoring the Security Settings
When you establish a highly secure environment such as IPsec/IP Filtering or IEEE802.1X, you may not be able to
communicate with devices because of incorrect settings or trouble with the device or server. In this case, restore
the security settings in order to make settings for the device again or to allow you temporary use.
Disabling the Security Function Using the Control Panel
You can disable IPsec/IP Filtering or IEEE802.1X using the printer's control panel.
1. Select Settings > General Settings > Network Settings.
2. Select Advanced.
3. Select from the following items that you want to disable.
Disable IPsec/IP Filtering
Disable IEEE802.1X
4. Select Proceed on the conrmation screen.
Administrator's Guide
Advanced Security Settings for Enterprise
126
5. When a completion message is displayed, select Close.
e
screen automatically closes
aer
a
specic
length of time if you do not select Close.
Problems Using Network Security Features
Forgot a Pre–shared Key
Re-congure a pre-shared key.
To change the key, access Web Cong and select the Network Security tab > IPsec/IP Filtering > Basic > Default
Policy or Group Policy.
When you change the pre-shared key, congure the pre-shared key for computers.
Related Information
& “Accessing Web Cong” on page 27
Cannot Communicate with IPsec Communication
Specify the algorithm that the printer or the computer does not support.
e printer supports the following algorithms. Check the settings of the computer.
Security Methods Algorithms
IKE encryption algorithm AES-CBC-128, AES-CBC-192, AES-CBC-256, AES-GCM-128*, AES-GCM-192*,
AES-GCM-256*, 3DES
IKE authentication algorithm SHA-1, SHA-256, SHA-384, SHA-512, MD5
IKE key exchange algorithm DH Group1, DH Group2, DH Group5, DH Group14, DH Group15, DH
Group16, DH Group17, DH Group18, DH Group19, DH Group20, DH
Group21, DH Group22, DH Group23, DH Group24, DH Group25, DH
Group26, DH Group27*, DH Group28*, DH Group29*, DH Group30*
ESP encryption algorithm AES-CBC-128, AES-CBC-192, AES-CBC-256, AES-GCM-128, AES-GCM-192,
AES-GCM-256, 3DES
ESP authentication algorithm SHA-1, SHA-256, SHA-384, SHA-512, MD5
AH authentication algorithm SHA-1, SHA-256, SHA-384, SHA-512, MD5
*available for IKEv2 only
Related Information
& “Encrypted Communication Using IPsec/IP Filtering” on page 111
Administrator's Guide
Advanced Security Settings for Enterprise
127
Cannot Communicate Suddenly
The IP address of the printer has been changed or cannot be used.
When the IP address registered to the local address on Group Policy has been changed or cannot be used, IPsec
communication cannot be performed. Disable IPsec using the printer's control panel.
If the DHCP is out of date, rebooting or the IPv6 address is out of date or has not been obtained, then the IP
address registered for the printer's Web Cong (Network Security tab > IPsec/IP Filtering > Basic > Group
Policy > Local Address(Printer)) may not be found.
Use a static IP address.
The IP address of the computer has been changed or cannot be used.
When the IP address registered to the remote address on Group Policy has been changed or cannot be used, IPsec
communication cannot be performed.
Disable IPsec using the printer's control panel.
If the DHCP is out of date, rebooting or the IPv6 address is out of date or has not been obtained, then the IP
address registered for the printer's Web Cong (Network Security tab > IPsec/IP Filtering > Basic > Group
Policy > Remote Address(Host)) may not be found.
Use a static IP address.
Related Information
&
“Accessing Web
Cong
” on page 27
&
“Encrypted Communication Using IPsec/IP Filtering” on page 111
Cannot Create the Secure IPP Printing Port
The correct
certicate
is not
specied
as the server
certicate
for SSL/TLS communication.
If the specied certicate is not correct, creating a port may fail. Make sure you are using the correct certicate.
The CA certicate is not imported to the computer accessing the printer.
If a CA certicate is not imported to the computer, creating a port may fail. Make sure a CA certicate is imported.
Related Information
& “Encrypted Communication Using IPsec/IP Filtering” on page 111
Cannot Connect After
Conguring
IPsec/IP Filtering
The settings of IPsec/IP Filtering are incorrect.
Disable IPsec/IP ltering from the printer’s control panel. Connect the printer and computer and make the
IPsec/IP Filtering settings again.
Related Information
& “Encrypted Communication Using IPsec/IP Filtering” on page 111
Administrator's Guide
Advanced Security Settings for Enterprise
128
Cannot Access the Printer or Scanner after Conguring IEEE802.1X
The settings of IEEE802.1X are incorrect.
Disable IEEE802.1X and Wi-Fi from the printers control panel. Connect the printer and a computer, and then
congure IEEE802.1X again.
Related Information
& “Conguring an IEEE802.1X Network” on page 122
Problems on Using a Digital Certicate
Cannot Import a CA-signed Certicate
CA-signed Certicate and the information on the CSR do not match.
If the CA-signed
Certicate
and CSR do not have the same information, the CSR cannot be imported. Check the
following:
Are you trying to import the certicate to a device that does not have the same information?
Check the information of the CSR and then import the certicate to a device that has the same information.
Did you overwrite the CSR saved into the printer
aer
sending the CSR to a
certicate
authority?
Obtain the CA-signed
certicate
again with the CSR.
CA-signed Certicate is more than 5KB.
You cannot import a CA-signed Certicate that is more than 5KB.
The password for importing the certicate is incorrect.
Enter the correct password. If you forget the password, you cannot import the
certicate.
Re-obtain the CA-signed
Certicate.
Related Information
& “Importing a CA-signed
Certicate
” on page 101
Cannot Update a Self-Signed Certicate
The Common Name has not been entered.
Common Name must be entered.
Unsupported characters have been entered to Common Name.
Enter between 1 and 128 characters of either IPv4, IPv6, host name, or FQDN format in ASCII (0x20-0x7E).
Administrator's Guide
Advanced Security Settings for Enterprise
129
A comma or space is included in the common name.
If a comma is entered, the Common Name is divided at that point. If only a space is entered before or aer a
comma, an error occurs.
Related Information
& “Updating a Self-signed Certicate” on page 105
Cannot Create a CSR
The Common Name has not been entered.
e Common Name must be entered.
Unsupported characters have been entered to Common Name, Organization, Organizational Unit,
Locality, and State/Province.
Enter characters of either IPv4, IPv6, host name, or FQDN format in ASCII (0x20-0x7E).
A comma or space is included in the Common Name.
If a comma is entered, the Common Name is divided at that point. If only a space is entered before or aer a
comma, an error occurs.
Related Information
&
“Obtaining a CA-signed
Certicate
” on page 99
Warning Relating to a Digital Certicate Appears
Messages Cause/What to do
Enter a Server Certicate.
Cause:
You have not selected a le to import.
What to do:
Select a
le
and click Import.
CA Certicate 1 is not entered.
Cause:
CA certicate 1 is not entered and only CA certicate 2 is entered.
What to do:
Import CA certicate 1 rst.
Invalid value below.
Cause:
Unsupported characters are contained in the le path and/or password.
What to do:
Make sure that the characters are entered correctly for the item.
Administrator's Guide
Advanced Security Settings for Enterprise
130
Messages Cause/What to do
Invalid date and time.
Cause:
Date and time for the printer have not been set.
What to do:
Set date and time using Web Cong, EpsonNet Cong or the printer's control
panel.
Invalid password.
Cause:
The password set for CA certicate and entered password do not match.
What to do:
Enter the correct password.
Invalid le.
Cause:
You are not importing a certicate le in X509 format.
What to do:
Make sure that you are selecting the correct certicate sent by a trusted certicate
authority.
Cause:
The le you have imported is too large. The maximum le size is 5KB.
What to do:
If you select the correct le, the certicate might be corrupted or fabricated.
Cause:
The chain contained in the certicate is invalid.
What to do:
For more information on the certicate, see the website of the certicate
authority.
Cannot use the Server Certicates that
include more than three CA
certicates.
Cause:
The certicate le in PKCS#12 format contains more than 3 CA certicates.
What to do:
Import each certicate as converting from PKCS#12 format to PEM format, or
import the certicate le in PKCS#12 format that contains up to 2 CA certicates.
The certicate has expired. Check if the
certicate
is valid, or check the date
and time on your printer.
Cause:
The certicate is out of date.
What to do:
If the certicate is out of date, obtain and import the new certicate.
If the certicate is not out of date, make sure the printer's date and time are set
correctly.
Administrator's Guide
Advanced Security Settings for Enterprise
131
Messages Cause/What to do
Private key is required.
Cause:
There is no paired private key with the certicate.
What to do:
If the certicate is the PEM/DER format and it is obtained from a CSR using a
computer, specify the private key
le.
If the certicate is the PKCS#12 format and it is obtained from a CSR using a
computer, create a le that contains the private key.
Cause:
You have re-imported the PEM/DER certicate obtained from a CSR using Web
Cong.
What to do:
If the
certicate
is the PEM/DER format and it is obtained from a CSR using Web
Cong
, you can only import it once.
Setup failed.
Cause:
Cannot nish the conguration because the communication between the printer
and computer failed or the le cannot be read by some errors.
What to do:
After checking the
specied
le
and communication, import the
le
again.
Related Information
& “About Digital Certication” on page 98
Delete a CA-signed Certicate by Mistake
There is no backup le for the CA-signed certicate.
If you have the backup le, import the certicate again.
If you obtain a certicate using a CSR created from Web Cong, you cannot import a deleted certicate again.
Create a CSR and obtain a new
certicate.
Related Information
& “Deleting a CA-signed Certicate” on page 103
& Importing a CA-signed Certicate” on page 101
Administrator's Guide
Advanced Security Settings for Enterprise
132
4

Brauchen Sie Hilfe? Stellen Sie Ihre Frage.

Forenregeln

Missbrauch melden von Frage und/oder Antwort

Libble nimmt den Missbrauch seiner Dienste sehr ernst. Wir setzen uns dafür ein, derartige Missbrauchsfälle gemäß den Gesetzen Ihres Heimatlandes zu behandeln. Wenn Sie eine Meldung übermitteln, überprüfen wir Ihre Informationen und ergreifen entsprechende Maßnahmen. Wir melden uns nur dann wieder bei Ihnen, wenn wir weitere Einzelheiten wissen müssen oder weitere Informationen für Sie haben.

Art des Missbrauchs:

Zum Beispiel antisemitische Inhalte, rassistische Inhalte oder Material, das zu einer Gewalttat führen könnte.

Beispielsweise eine Kreditkartennummer, persönliche Identifikationsnummer oder unveröffentlichte Privatadresse. Beachten Sie, dass E-Mail-Adressen und der vollständige Name nicht als private Informationen angesehen werden.

Forenregeln

Um zu sinnvolle Fragen zu kommen halten Sie sich bitte an folgende Spielregeln:

Neu registrieren

Registrieren auf E - Mails für Epson WorkForce Pro WF-C5290 wenn:


Sie erhalten eine E-Mail, um sich für eine oder beide Optionen anzumelden.


Andere Handbücher von Epson WorkForce Pro WF-C5290

Epson WorkForce Pro WF-C5290 Kurzanleitung - Deutsch, Englisch - 4 seiten

Epson WorkForce Pro WF-C5290 Bedienungsanleitung - Englisch - 147 seiten

Epson WorkForce Pro WF-C5290 Kurzanleitung - Holländisch - 4 seiten

Epson WorkForce Pro WF-C5290 Bedienungsanleitung - Holländisch - 137 seiten

Epson WorkForce Pro WF-C5290 Bedienungsanleitung - Holländisch - 152 seiten

Epson WorkForce Pro WF-C5290 Kurzanleitung - Französisch, Italienisch, Spanisch - 4 seiten


Das Handbuch wird per E-Mail gesendet. Überprüfen Sie ihre E-Mail.

Wenn Sie innerhalb von 15 Minuten keine E-Mail mit dem Handbuch erhalten haben, kann es sein, dass Sie eine falsche E-Mail-Adresse eingegeben haben oder dass Ihr ISP eine maximale Größe eingestellt hat, um E-Mails zu erhalten, die kleiner als die Größe des Handbuchs sind.

Ihre Frage wurde zu diesem Forum hinzugefügt

Möchten Sie eine E-Mail erhalten, wenn neue Antworten und Fragen veröffentlicht werden? Geben Sie bitte Ihre Email-Adresse ein.



Info