a. Error code
b. Messages on the Network Environment
E-1
Message:
Conrm that the network cable is connected and network devices such as hub, router, or access point are turned
on.
Solutions:
❏ Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device.
❏ Make sure your hub or other network device is turned on.
❏ If you want to connect the printer by Wi-Fi, make Wi-Fi settings for the printer again because it is disabled.
E-2, E-3, E-7
Message:
No wireless network names (SSID) found. Conrm that the router/access point is turned on and the wireless
network (SSID) is set up correctly. Contact your network administrator for assistance.
No wireless network names (SSID) found. Conrm that the wireless network name (SSID) of the PC you wish to
connect is set up correctly. Contact your network administrator for assistance.
Entered security key/password does not match the one set for your router/access point.
Conrm
security key/
password. Contact your network administrator for assistance.
Solutions:
❏ Make sure your access point is turned on.
❏ Conrm that your computer or device is connected correctly to the access point.
❏ Turn o the access point. Wait for about 10 seconds, and then turn it on.
❏ Place the printer closer to your access point and remove any obstacles between them.
❏ If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on
the network connection report.
❏ If an access point has multiple SSIDs, select the SSID that is displayed. When the SSID is using a non-compliant
frequency, the printer does not display them.
❏ If you are using push button setup to establish a network connection, make sure your access point supports
WPS. You cannot use push button setup if your access point does not support WPS.
❏ Makes sure your SSID uses only ASCII characters (alphanumeric characters and symbols).
e
printer cannot
display an SSID that contains non-ASCII characters.
❏ Makes sure you know your SSID and password before connecting to the access point. If you are using an access
point with its default settings, the SSID and password are located on a label on the access point. If you do not
know your SSID and password, contact the person who set up the access point, or see the documentation
provided with the access point.
Administrator's Guide
Solving Problems
107
