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Glossary
BusinessPhone - Standard Telephone / Economyplus Telephone
Extension
All telephones connected to the PBX have a
unique internal number (up to 8 digits). If your
telephone is equipped with a display, you can
see your number.
Function code
A digit code that corresponds to a specific
function. See section ”Programming”.
Hold
To park a call. See section ”During calls”.
Information
Internal callers are informed about absence
and time of return. External callers are diverted
to the operator, where the same information is
available. Information can be of two kinds:
1. Pre-programmed text information.
2. Voice information.
Intercom line
A two-way direct call function between two
extensions, for instance an executive-secretary
communication.
See section ”Other useful facilities”.
Intrusion
To intrude on an ongoing call when a requested
extension is busy. See section ”Outgoing calls”.
IP call
Internal call sent via an internal data network
(LAN or WAN).
ISDN
Integrated Services Digital Network. Provides
your system with supplementary services from
the public net. See section ”ISDN facilities”.
Least cost routing
A function that automatically selects the
cheapest way to connect your external call
(not necessarily the shortest distance).
See section ”Least cost routing”.
Loudspeaker paging
All members of an extension group are
”paged”, i.e. receive a short, sharp tone on
the loudspeaker followed by a voice message
from the sender. See section ”Group facilities”.
Mailbox
The mailbox system controls the messages
that are left for or sent by you when you are
absent. See section ”Mailbox system”.
Message
A message can be sent to any extension. This
is useful when you receive the busy tone or get
no answer. There are two kinds of message:
1.”Call me” message.
2. Voice message.
See section ”Internal messages”.
Metering
Outgoing external calls can be metered on
individual call meters or specified account
numbers. See section ”Call metering”.
