A: A customer who owns an Apple TV (4th generation or later) with tvOS 10 or later, an iPad
with iOS 10 or later, or a HomePod can control HomeKit-enabled accessories away from home
and automatically through triggers such as time of day, location, sensor detection, or the action
of an accessory.
Q: How can I use both eufy and HomeKit on iOS at the same time?
A:
If you have been using the iOS eufy Security App and added HomeBase 2 and eufyCam 2C/2,
follow the steps in HomeBase settings → HomeKit setup to enable HomeKit.
If you have added HomeBase 2 and eufyCam 2C/2 on iOS Home App, open the eufy Security
app on the same iOS device, and it will automatically import all paired devices.
Q: How can I use eufy on Android and HomeKit on iOS at the same time?
A: Use the iOS eufy Security App to add HomeBase 2 and eufyCam 2C/2. Go to Side Menu →
Family & Guests to share the system with your family member or your second account. Go to
HomeBase settings → HomeKit setup to enable HomeKit. Now you can use the Android eufy
Security App and iOS Home App simultaneously.
Q: Why do time stamp and eufy watermark disappear in the video?
A: Timestamp and watermark are disabled by default when HomeKit is enabled. Users can
re-enable it in eufy app> camera settings> Logo Watermark.
