Bedienungsanleitung Eufy RoboVac LR30 Hybrid - T2193 (Seite 20 von 157) (Deutsch, Englisch, Holländisch, Französisch, Italienisch, Spanisch, Türkisch)

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Problems Solutions

You cannot control

RoboVac with the Google

Assistant.

• Check if there are any Internet connection problems.

• Check if you have installed the Google Home app

onto your smart device and initiated the “EufyHome”

action in the Google Home app. For details, refer to

the “Smart Integrations” page in the EufyHome App.

• Check if you are using the proper commands when

talking to the Google Assistant. When making your

request, first say the wake phrase “Ok Google”.

• Repeat your question. Speak clearly to the Google

Assistant.

Voice Alert

When RoboVac encounters a problem, the red indicator on RoboVac will ﬂash and you

will hear the relevant voice prompts.

The voice prompts below are only for reference and may be changed slightly after

voice pack updates. Please follow the voice prompts you have heard to ﬁnd the cause

and solution below.

Voice Prompt Cause and Solution

Error 1: Front bumper

stuck

Front bumper is stuck. Tap it repeatedly to remove any

dust, or move the device to a new position and try again.

Error 2: Wheel stuck

Wheel may be stuck or trapped. Clear any obstacles in the

surrounding area and check the wheel for any trapped dust.

Move the device to a new position and try again.

Error 3: Side brush

stuck Side brush may be stuck. Clean it and try again.

Error 4: Rolling brush

stuck. Remove and

clean the rolling brush.

Remove the rolling brush, roller joint, roller brush cover, and

suction inlet to clean it. Once cleaned, place the items back

into the device and try again.

Error 5: Device stuck

or trapped

Device is trapped. Clear any obstacles in the surrounding

area and try again.

Voice Prompt Cause and Solution

Error 6: Device trapped

Device may be suspended in the air. Move it to a new

position close to the original position and try again. If the

device is still unable to start, clean the drop sensors and try

again.

Error 8: Low battery.

Shutting down.

Low battery. System will shut down. Charge the device and

try again.

Error S1: Battery error

• Open the battery compartment and check whether the

battery is connected and restart the device.

• Battery temperature may be too high or low. Wait until

the battery falls to normal temperatures before use (0 °C

- 40 °C / 32 °F - 104 °F).

• If the issue persists, contact customer support for help.

Error S2: Wheel

module error

• Check whether the wheels are stuck or dust is trapped

inside before restarting the device.

• If the issue persists, contact customer support for help.

Error S3: Side brush

error

• Check whether the side brush is stuck in an unknown

object before restarting the device.

• If the issue persists, contact customer support for help.

Error S4: Suction fan

error

• Check whether the fan blades are stuck in an unknown

object before restarting the device.

• Clean the dust bin and filter before restarting the device.

• If the issue persists, contact customer support for help.

Error S5: Rolling Brush

Error. Refer to Owner's

Manual or app for

help.

• Remove and clean the roller brush, roller brush

connection, roller brush cover and suction inlet before

restarting the device.

• If the issue persists, contact customer support for help.

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