Bedienungsanleitung Eufy T2120 - RoboVac 15C (Seite 15 von 18) (Englisch)

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Clean the Swivel Wheel

Hair or dust particles can easily get entangled in the swivel wheel. Be sure to clean the

swivel wheel periodically and as needed.

Wheel

Axle

Pull out the swivel wheel.

Clean any hair or debris wrapped around the wheel or entangled inside the wheel

cavity.

Reinstall the wheel and push in until it clicks into place.

- You can clean the swivel wheel with water.

- Use the swivel wheel only when it is completely dry.

Troubleshooting

Problems Solutions

RoboVac cannot be

activated.

•Make sure the main power switch is in the ON position.

•Make sure the battery is fully charged.

•Replace the batteries (2 AAA) in the remote control.

•Make sure the remote control is within range (16 ft/5 m) of

RoboVac.

•If you still have trouble, turn o the main power switch and

then turn it back on.

The remote control

does not work.

•Replace the batteries in the remote control.

•Make sure RoboVac is turned on and fully charged.

RoboVac stops

working suddenly.

•Check if RoboVac is trapped or stuck on an obstacle.

•Check if the battery level is too low.

•If you still have trouble, turn o the main power switch, wait

for 2 seconds, and then turn it back on.

You cannot schedule

cleanings.

•Make sure the main power switch on the bottom of RoboVac

is turned on.

•You can set the time of day and scheduled cleaning time via

the EufyHome app.

•Make sure the scheduled time has been set correctly.

•Check if RoboVac’s power is too low to start cleaning.

•Cleaning schedules are erased when RoboVac is powered o.

If RoboVac is powered on without Internet access, cleaning

schedules will not synchronize and must be reset via the app.

Suction power is

weak.

•Check if any obstructions are blocking the suction inlet.

•Empty the dust collector.

•Clean the ﬁlters with a vacuum cleaner or a cleaning brush.

•Check if the ﬁlters are wet due to water or other liquid on the

ﬂoor. Air-dry the ﬁlters completely before use.

RoboVac cannot be

charged.

•Check if the indicator on the Charging Base lights up. If

not, contact the eufy service center to repair or replace the

Charging Base.

•Dust o the charging contact pins with a dry cloth.

•Check if you can hear a beep when RoboVac is docked onto

the Charging Base. If not, contact the eufy service center to

repair or replace the Charging Base.

RoboVac cannot

return to the

Charging Base

•Remove objects within 3 ft/1 m to the left and right side and

within 6 ft/2 m of the front of the Charging Base.

•When RoboVac is in the vicinity of the Charging Base, it will

return more quickly. However, if the Charging Base is located

far away, RoboVac will need more time to return. Please be

patient as it works its way back.

•Clean the charging contact pins.

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