Bedienungsanleitung Eufy T2126 - RoboVac 11S MAX (Seite 18 von 20) (Englisch)

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Troubleshooting

Problems Solutions

RoboVac cannot be

activated.

• Make sure the main power switch is in the ON position.

• Make sure the battery is fully charged.

• Replace the batteries (2 AAA) in the remote control.

• Make sure the remote control is within range (16 ft/5 m)

of RoboVac.

• If you still have trouble, turn o the main power switch

and then turn it back on.

The remote control

does not work.

• Replace the batteries in the remote control.

• Make sure RoboVac is turned on and fully charged.

RoboVac stops

working suddenly.

• Check if RoboVac is trapped or stuck on an obstacle.

• Check if the battery level is too low.

• If you still have trouble, turn o the main power switch,

wait for 2 seconds, and then turn it back on.

You cannot schedule

cleanings.

• Make sure the main power switch on the bottom of

RoboVac is turned on.

• Make sure the time, time of day (AM/PM), and the

scheduled time have been set correctly.

• Check if RoboVac’s power is too low to start cleaning..

Suction power is

weak.

• Check if any obstructions are blocking the suction inlet.

• Empty the dust collector.

• Check if the ﬁlter is wet due to water or other liquid on

the ﬂoor. Air-dry the ﬁlter completely before use.

RoboVac cannot be

charged.

• Check if the indicator on the Charging Base lights up. If

not, contact the eufy service center to repair or replace

the Charging Base.

• Dust o the charging contact pins with a dry cloth.

• Check if you can hear a beep when RoboVac is docked

onto the Charging Base. If not, contact the eufy service

center to repair or replace the Charging Base.

RoboVac cannot

return to the

Charging Base

• Remove objects within 3 ft/1 m to the left and right side

and within 6 ft/2 m of the front of the Charging Base.

• When RoboVac is in the vicinity of the Charging Base, it

will return more quickly. However, if the Charging Base is

located far away, RoboVac will need more time to return.

Please be patient as it works its way back.

• Clean the charging contact pins.

Problems Solutions

The rolling brush

does not rotate.

• Clean the rolling brush.

• Check if the rolling brush and brush guard have been

installed properly.

RoboVac’s

movements or travel

path are abnormal.

• Clean the sensors carefully with a dry cloth.

• Restart RoboVac by turning the power switch o and on.

RoboVac's cleaning

time becomes

shorter or is less than

100 minutes.

• Make sure RoboVac is fully charged (indicated by a solid

blue LED light) before cleaning.

• The cleaning time will be aected by the suction mode

and ﬂoors/carpets to be cleaned:

• Standard suction mode (on hardwood ﬂoors): approx.

100 minutes of cleaning

• BoostIQ

mode (on carpeting): approx. 60 minutes

of cleaning

• Max suction mode (on medium-pile carpets): approx.

40 minutes of cleaning

• If your cleaning time is much less than the time

mentioned above, contact eufy customer service for help.

Error Tones

When RoboVac is in trouble, it will emit a series of short or long beeps and the red

indicator on RoboVac will be solid or flashing.

Flashing red indicator light

Error Tone Cause Solution

One beep

• RoboVac is stuck and one of the

wheels is not making contact with

the ﬂoor (hanging in mid-air).

• RoboVac may be in an extremely

large room and the bumper is not

registering obstacles.

Restart cleaning in a new

location.

Two beeps RoboVac’s bumper is stuck.

Tap RoboVac’s bumper several

times to dislodge any debris that

may be trapped underneath.

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