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Area of application
Our warranty applies to appliances that were purchased in an EU
country and that are in operation in the Federal Republic of Germany
or Austria.
For appliances that were purchased in an EU country and that were
brought to a different EU country, services will be rendered in
accordance with the warranty conditions that are customary in that
country in each case. There is only an obligation to perform under the
warranty if the appliance complies with the technical provisions of the
country where the claim under the warranty is being asserted.
The following shall apply to repair orders outside of the warranty
period:
If an appliance is repaired, the repair bills will be due immediately and
must be paid without any deduction.
If an appliance is checked and/or a repair that was started has not
been completed, lump sums will be charged for travel expenses and
the work which has been carried out. Advice from our customer
service centre is free of charge.