19
Potential problem/
Possible indication
on the display
Probable reason Remedial procedure
The machine is not
working, indication
areas of the display
are not flashing
No voltage in the electrical mains
Check voltage in the socket of the mains by switching on any
electrical appliance
No contact between the power cord
plug and the socket of the mains
To provide contact of the power supply plug and the socket
A push button is not pressed
The machine is to be switched on, the push button is to be
pressed
The program is not
fulfilled / CLOSE
DOOR
The door is not closed The door is to be closed to hear a clear click of the lock
Water is leaking
from the chute for
detergents
The chute for detergents is not tightly
closed
The chute for detergents is to tightly be closed
Powder residues are hardened in the
chute for detergents
Hardened residues of powder are to be removed by washing
the chute under flowing water in accordance with clause
9.2.2
The machine is
continuously filling
and discharging
water / F5
The drain hose is wrongly installed
The drain hose is installed in accordance with clauses 3.4.4
– 3.4.7
The free part of the drain hose is
immersed in water
The free part of the drain hose is to be taken out of water
Water is not filled
to the washing
machine / F5
Water is not available in the water line
Water availability is to be checked in the water line by
opening the cock with cold water
The water supply cock is closed The water supply cock is to be opened
The filling hose is compressed The filling hose is to be freed
The filter is clogged which is located
between the cock and the filling hose,
or the filter in the threaded branch of
the electrical valve is clogged
Filters are to be cleaned in accordance with clause 9.3 by
disconnecting the machine from the electrical mains and the
water line
The protection system has operated in
case of water leakage in the filling hose
- a window of red colour in the filling
hose (see fig. 6)
A new filling hose is to be installed
The machine does
not drain water
Wrong installation of drain hose
The drain hose is to be installed in accordance with clauses
3.4.4 – 3.4.7
The drain hose is compressed The drain hose is to be freed
The pump filter is clogged
The pump filter is to be cleaned in accordance with clauses
9.4.2 – 9.4.4
No wringing out /F4
A detergent was used which is not
intended for automatic washing
machines of the big foaming
“RINSING” program is to be selected and switched on
“0” wringing out speed has been set up
(wringing is disconnected)
Wringing out revolutions are to be selected in accordance
with table 2
Goods are concentrated in one part of
the drum
Goods are to uniformly be placed in the drum
Vibration and noise
of the machine
Not all blocking screws and bushes are
removed for transportation
All blocking screws and bushes are to be removed for
transportation in accordance with clause 3.1.2
The machine is not leveled The machine is to be leveled in accordance with clause 3.2.2
Big goods (bed-sheets, table-clothes,
etc.) are concentrated in one part of
the drum
Goods are to uniformly be placed in the drum
Potential problem/
Possible indication
on the display
Probable reason Remedial procedure
Goods are not
sufficiently wrung
out
Goods are not uniformly located in the
drum
During loading to the machine the goods are to uniformly
be put
The washing program or drum rotation
frequency are wrong
The washing program or drum rotation frequency are to be
selected in accordance with the type of fabric
Excessive quantity
of detergent in the
chute for detergents
Insufficient pressure in the water line
(below 0.05 MPa)
The machine is to be disconnected and a local residential
operating service is to be called
The filter is clogged which is located
between the water supply cock and the
filling hose, or the filter in the threaded
branch of the electrical valve.
Filters are to be cleaned in accordance with clause 9.3, by
disconnecting the machine from electrical mains and the
water line
The used detergent has the expired
service life or is of low quality
The detergent is to be changed
Residues of
detergent on goods
Detergents contain phosphate
containing components which are
insoluble in water
“RINSING” program is to be selected and switched on
Goods are not
sufficiently clean
after washing
The maximal loading of dry goods is
exceeded
Dry goods are to be loaded with the account of the maximal
loading, shown in table 2
Insufficient quantity of the detergent
is used
The detergent quantity is to be increased by fulfilling the
recommendations of the detergent manufacturer
The washing program is improperly
selected
The washing program is to be selected with the account of
type of fabrics, the degree of their soiling
Water appeared
under the machine
Loose connections of the filling hose
Correct installation of the filter, nuts (skewing is not allowed)
is to be checked. Nuts of the filling hose are to be tightened
Drain hose integrity is violated
The service company is to be called for filling hose
replacement
Goods are compressed between the
door and the seal
The push button is to be pressed
, washing is stopped.
Wait 2 minutes, the door is to be opened for freeing the
compressed goods. Then the door is to be closed and the
push button is to be pressed
for washing continuation
The pump filter is improperly mounted The filter handle is to be tightened against the rest
Table 4 - continued
