Eyefi Mobi Card & Eyefi Cloud User Manual 9
Troubleshooting for Eyefi Mobi on Mobile Devices
In order to set up you your Eyefi Mobi card, you'll need to complete the following steps after installing
the Eyefi Mobi app and entering your Eyefi Mobi card's activation code:
1. Install Eyefi card profile
2. Take a photo
3. Connect to the card's network
4. Transfer photos
a. Has your camera disabled Eye-Fi transfers?
1. Install Eyefi card profile for iPhone, iPad, and iPod touch
Did you install the profile for your Eyefi Mobi card?
iPhone, iPad, and iPod touch require you to install a network profile to allow your Eyefi Mobi card to
connect to and transfer information to your device.
To install the profile, simply agree to the prompts:
1. Tap Install on the Install Profile screen (note: these steps are for iOS 8; if your Apple device
uses iOS 7, please tap Install, then tap Install Now)
2. Enter your phone passcode (if that feature is enabled)
3. Tap Install
4. Tap Install again
5. Tap Done in the Profile Installed screen
Do I need to enter a passcode?
If your Apple device is passcode-protected, you will need to enter your iPhone, iPad, or iPod touch
passcode when you set up the Eyefi Mobi app for the first time. This is a normal requirement for
installing a new network profile on an Apple device. The passcode is the same code you use to
unlock your device, if you've enabled that security feature.
2. Take a photo
Is the Eyefi Mobi card in the camera?
Make sure your Eyefi Mobi card is in your camera.
Have you taken any photos yet?
You must take at least one photo during the setup process so your Eyefi Mobi card can connect to
your device.
Are you shooting in JPG?
Eyefi Mobi cards only transfer JPG photos.
Copyright © 2015 Eye-Fi, Inc. | Version 1.6 | 4/1/2015 English [EN]
