Kapitel L
38
WARRANTY
1. The Customer’s main place of residence is in Germany
and the appliance was bought from a dealer located in
Germany.
2. We undertake to repair the appliance free-of-charge, in-
cluding free shipping) if it becomes defective due to a ma-
terial or assembly error within 24 months (within 12 month
if used commercially or used for self-employed professio-
nal purposes) and if notification of the defect is given wit-
hin the warranty period.
A pre-condition of our warranty is that the appliance is al-
ways treated prop-erly. The warranty terms start on the
date of purchase.
3. Parts subject to natural wear (e.g. drive belts, chargeable
batteries, brushes, filters), do not fall under the terms of
the warranty.
4. The warranty will lapse if the appliance is modified or re-
paired by persons we have not authorised. Also, no third
party spare parts or accessories may be used.
5. The main focus of the warranty is on performing repairs or
exchanging defec-tive parts. Repairs on site can only be
demanded for large stationary appli-ances.
When making a warranty claim, the invoice or purchase
receipt from the dea-ler stating the date of purchase must
be presented.
6. If a repair fails and the damage or defect cannot be recti-
fied even after a sec-ond attempt, the appliance will be re-
placed with one of the same value. If nei-ther repair nor re-
placement is possible, the customer is entitled to return
the device and demand reimbursement of the purchase
price. In the event that the appliance is exchanged or the
purchase price reimbursed, a usage fee may be raised for
the period that the appliance was in use.
7. Warranty work does not extend the warranty period or
mark the start of a new warranty period. The warranty
term for installed spare parts ends at the same time as the
warranty period for the whole appliance.
8. The contractual and/or statutory regulations relating to the
correction of faults is not affected by the provisions of the
warranty.
Valid from 1st April 2008
Valid in the Federal Repu-
blic of Germany.
We provide a warranty for
the appliance subject to
the following conditions:
