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Users Manual 211 EEO Dual Fuel
Page 18
Troubleshooting
A crack has appeared in the Hob
surface
Disconnect the cooker immediately
from the power supply and arrange
for its repair. Don’t use the cooker
until after the repair. See the Cus-
tomer care leaflet for how to contact
a service person.
My Hob is scratched
Have you used the correct cleaning
methods?
Pots and pans with rough bottoms,
or coarse particles (salt or sand) be-
tween the pan and the surface of the
hob may cause scratches.
Use the recommended cleaning
methods. Make sure pan bottoms
are smooth and clean. Tiny
scratches are not removable but will
become less visible in time as a re-
sult of cleaning.
Metal markings on the Hob
Do not slide aluminium or copper
pans across the surface. Marks from
aluminium and copper pans as well
as mineral deposits from water or
food can be removed with the clean-
ing cream.
Steam is coming from the oven
When cooking foods with a high wa-
ter content (e.g. oven chips) there
may be some steam visible at the
rear grille. Take care when opening
the oven door as there may be a mo-
mentary puff of steam when the
oven door is opened. Stand well
back and allow any steam to dis-
perse.
The oven fan is noisy
The note of the oven fan may
change as the oven heats up - this is
perfectly normal.
What cleaning materials are
recommended for the cooker?
See the ‘Cleaning’ section of the
Easy Guide for a full list of recom-
mended cleaning materials. We do
not recommend Mr. Muscle, as it
contains chemicals that may dam-
age the surfaces of your cooker.
The knobs get hot when I use the
oven or the grill, can I avoid this?
Yes, this is caused by heat rising
from the oven or the grill, and heat-
ing them up. Don’t leave the oven
door open. Make sure that the grill
pan is pushed right back to the ‘back
stop’ when grilling.
If there is an installation problem
and I don’t get my original installer
to come back to fix it who pays?
You do. Service organisations will
charge for their call outs if they are
correcting work carried out by your
original installer. It’s in your interest
to track down your original installer.
Current Operated Earth Leakage
Breakers
Where the cooker installation is pro-
tected by a 30 milliamp sensitivity
residual current device (RCD), the
combined use of your cooker and
other domestic appliances may oc-
casionally cause nuisance tripping.
In these instances the cooker circuit
may need to be protected by fitting
100mA device. This work should be
carried out by a qualified electrician.
Food is cooking too slowly, too
quickly, or burning
Cooking times may differ from your
previous oven. Check that you are
using the recommended tempera-
tures and shelf positions. See page
15. The oven control settings and
cooking times are intended to be
used only as a guide. Individual
tastes may require the temperature
to be altered either way, to get the
results you want. Try cooking at a
higher temperature setting. Is the
oven roof in?
The oven is not cooking evenly
Do not use a tin or tray larger than
320mm x 305mm.
If you are cooking a large item, be
prepared to turn it round during
cooking.
If two shelves are used, check that
space has been left for the heat to
circulate. When a baking tray is put
into the oven, make sure it is placed
centrally on the shelf.
Check that the door seal is not dam-
aged and that the door catch is
adjusted so that the door is held
firmly against the seal.
A dish of water when placed on the
shelf should be the same depth all
over. (For example, if it is deeper at
the back, then the back of the
cooker should be raised up or the
front lowered). If the cooker is not
level arrange for your supplier to
level it for you.
Oven not coming on when turned
on manually
Is the power on? Is the clock illumi-
nated? If not there may be
something wrong with the power
supply. Is the cooker supply on at
the isolator switch? Is the clock
flashing 0.00? If so set it to the cor-
rect time of day. Has the Timer been
set to AUTO by mistake? If AUTO is
showing on the clock display, press
the ‘cook period’ button and reduce
any set cooking time showing to
0.00, with the (+) and (-) buttons.
Press the button twice. If this
does not solve the problem contact
a service person.
Oven not coming on when
automatic cooking
Timer set correctly but oven knob
left OFF by mistake?
Oven temperature getting hotter as
the cooker gets older
If turning the knob down has not
worked or only worked for a short
time then you may need a new ther-
mostat. This should be fitted by a
service person.
18

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