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T. E.C.
FOR SHIMANO STEPS E8000
ORIGINAL USER GUIDE PEDELEC | EN
Version 1 I 21.12.2016
EPAC ELECTRICALLY POWER ASSISTED CYCLE
BEFORE USING
YOUR PEDELEC FOR THE
FIRST TIME, READ THIS
USER GUIDE
CAREFULLY.
TAILORED
ENERGY
CONCEPT
EN-2 Original User Guide | Pedelec Shimano Steps E8000 Version 1
I. Introduction EN-4
I.I Explanation of the safety
information symbols EN-4
I.II The Pedelec Shimano
Steps E8000 EN-5
II. Information pack EN-5
II.I Booklet and CD EN-6
II.II Component guides EN-6
II.III Service book EN-7
II.IV EU declarations of conformity EN-7
III. Cycle dealers EN-7
IV. Legal regulations for pedelecs EN-7
IV.I International EN-7
IV.II Germany EN-8
IV.II.I Lights EN-8
IV.II.I.I Replacement bulbs EN-9
IV.II.II Disposal EN-9
V. Intended use EN-10
VI. Pedelec weight* EN-10
VI.I Overall weight EN-10
VII. The pedelec and its components EN-11
1. General safety information EN-12
2. Protection from theft,
manipulation and loss EN-14
3.Beforeyourrstride EN-15
3.1 Attaching the pedals EN-16
3.2 Adjusting the saddle height EN-16
3.2.1 Determining the correct
saddle height EN-16
3.2.2 Adjusting the saddle height:
Saddle clamp bolt(s)* EN-17
3.2.3 Adjusting the saddle height:
Quick-release lever* EN-17
3.3 Shifting and tilting
the saddle EN-18
3.3.1 Single-screw supports:
Shifting and tilting
the saddle EN-19
3.3.2 Twin-screw supports:
Shifting and tilting the
saddle EN-19
3.3.3 Clamp attachment: Shifting
and tilting the saddle EN-20
3.4 Adjusting the sprung
seatpost EN-20
3.5 Adjusting the height and
angle of the handlebars EN-20
3.6 Braking EN-21
3.7 Chain EN-21
3.7.1 Checking and adjusting
the chain tension EN-22
3.7.2 Checking for chain wear EN-22
3.7.3 Chain cleaning and
maintenance EN-22
3.8 Gears EN-23
3.9 Wheel EN-23
3.9.1 Changing the wheel EN-23
3.9.1.1 Wheel with axle nut* EN-23
3.9.2 Quick-release wheels* EN-24
3.9.3 Wheel with axle shaft* EN-25
3.9.4 Rims EN-27
3.9.5 Tyres EN-27
3.10 Suspension fork* EN-27
3.10.1 Compression rate EN-27
3.10.2 Rebound damping EN-27
3.10.3 Lockout system EN-28
3.10.4 Air system* EN-28
4. Before every trip EN-28
5. Quick-start guide EN-29
5.1 Charging the battery EN-29
5.2 Switching on the pedelec EN-30
5.3 Battery charge level EN-31
5.4 Changing assist mode EN-31
5.5 Activating push assistance EN-33
5.6 Changing the ride data display EN-34
5.7 Conguringsettingsinthe
main menu EN-34
5.7.1 Accessing the main menu EN-34
5.7.2 Navigating within a menu EN-34
5.7.3 Returning from a menu EN-35
5.8 Switchingothepedelec EN-35
CONTENTS
*dependent on model
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-3
6. Drive unit, display and easy-
reach control EN-35
6.1 Safety information EN-35
6.2 Technical details EN-36
6.3 Overview and basic
functions EN-37
6.3.1 Menu structure EN-38
6.3.1.1 Clearing trip data EN-39
6.3.1.2 Time EN-39
6.3.1.3 Bluetooth LE EN-40
6.3.1.4 Bluetooth LE/ANT EN-41
6.3.1.5 Brightness EN-42
6.3.1.6 Signal EN-42
6.3.1.7 Unit EN-43
6.3.1.8 Language EN-43
6.3.1.9 Settings EN-43
6.3.1.10 Derailleur reset EN-43
6.3.1.11 Quit EN-44
6.4 Tips EN-44
6.4.1 Transporting your pedelec EN-44
6.4.2 Storage EN-45
6.4.3 Cleaning EN-45
7. Battery EN-46
7.1 Safety information EN-46
7.2 Technical data - battery EN-48
7.3 Tips EN-48
7.3.1 Range EN-48
7.3.2 Storage EN-49
8. Battery charger EN-49
8.1 Safety information EN-49
8.2 Technical details EN-51
8.2.1 LED display on the charger EN-52
8.3 Tips EN-52
8.3.1 Cleaning EN-52
8.3.2 Storage EN-52
9. Fault EN-53
9.1 Codes EN-53
9.1.1 Warning codes EN-53
9.1.2 Error codes EN-54
9.2 Drive unit, display
and support switch EN-55
9.3 Battery EN-56
9.4 Charger EN-57
9.5 Gear changes EN-58
10. Torque settings EN-59
*dependent on model
EN-4 Original User Guide | Pedelec Shimano Steps E8000 Version 1
I. Introduction
This user guide contains information on how to use, maintain and look
after your Shimano Steps E8000 pedelec.
DANGER
Beforeusingyourpedelecforthersttime,carefullyreadthisuser
guide. Please also read the other items in the information pack II.
Information pack Page EN-5. Familiarise yourself with the appearance
and meaning of the safety information symbols. Ensure to contact your
cycle dealer III. Cycle dealers Page EN-7 in the event clarication is
required. Failure to comply with safety symbols and instructions can
result in death, very serious injuries and/or damage to the bicycle.
The manufacturer's liability and any warranty are deemed null and
void for any damage or injury caused by a failure to adhere to safety
symbols and instructions.
Ensure that your cycle dealer has provided you with all the documents
included with the bike upon delivery. Keep this user manual and
the other documents in the information pack for future reference.
Please pass on the user manual and information pack to other people
who will use, maintain or repair this pedelec. Refer to your dealer
for mountings and installations which are not described in the user
guides. Failure to do so can lead to uncertainty which may cause
death, severe injuries and/or damage to equipment.
You can download this guide, the “Original
User Guide | General” and parts of the
information pack as PDFs from our website
(www.derby-cycle.com/en/downloads/
downloads.html). There you will also
nd links to the websites of the various
component manufacturers.
You will nd a dealer's user guide for our
cycle dealers on si.shimano.com.
I.I Explanation of the safety information symbols
DANGER
This symbol combined with the signal word "DANGER" indicates
a potentially dangerous situation. Failure to comply with this safety
instruction can result in death or very serious injuries.
WARNING
This symbol in conjunction with the signal word "WARNING"
indicates a potentially dangerous situation. Failure to comply with
this safety warning can result in serious injury.
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-5
I.II The Pedelec Shimano Steps E8000
Your Pedelec Shimano Steps E8000 is an EPAC (electrically power assisted
cycle). When the assist mode is switched on, the electric motor provides
assistance as long as you are pedalling. You can control the degree of
assistance, which is adjusted using various assist modes 5.4 Changing
assist mode Page EN-31. The drive assistance is dependent on the force
and speed of your pedalling and the speed you are travelling. Motor assist
stops as soon as you stop pedalling and when the battery is discharged
or if you reach a speed of 25 km/h. So pedalling harder is required if you
want to travel faster than 25 km/h.
II. Information pack
In addition to this user guide, your Pedelec Shimano Steps E8000 comes
with a booklet and CD, service book, two declarations of conformity and
component guides. The following points describe the contents of the
information pack in more detail.
CAUTION
This symbol combined with the signal word "CAUTION" indicates
a potentially dangerous situation. Failure to comply with this safety
instruction can result in minor injuries.
IMPORTANT
This symbol combined with the signal word "IMPORTANT"
indicates a potentially dangerous situation. Failure to comply with
this safety instruction can result in damage to the pedelec and its
components.
This symbol indicates helpful tips, useful or important
information about the product or its additional uses. It does
not indicate a dangerous or harmful situation.
EN-6 Original User Guide | Pedelec Shimano Steps E8000 Version 1
You will need the Adobe Acrobat Reader software to
read the manuals. It is included on the CD; you can also
download it for free from https://acrobat.adobe.com/uk/en/
acrobat/pdf-reader.html.
The paper version of ‘Original User Guide | General’ can be
ordered free of charge from:
Derby Cycle Werke GmbH
Siemensstraße 1-3
49661 Cloppenburg, Germany
info@derby-cycle.com
II.II Component guides
In the component guides you will nd important information on using
and maintaining the components of your pedelec. They often also provide
information on any warranties. If there is no specic user guide included
for the particular component you are interested in, look in
our “Original User Guide | General” (CD) II.I Booklet and
CD Page EN-6 or on the component manufacturer's website.
You can also nd a list of our component manufacturers at
www.http://www.derby-cycle.com/en/downloads/
downloads.html.
II.I Booklet and CD
The booklet contains a “Quick-start guide”describing how to check the
torque settings, attach the pedals and adjust the height of the saddle. At
the back of the booklet is a CD. The CD includes the "Original User Manual
| General" in several languages, which provides general information on
the dierent types of bikes and their components. If you go online you can
follow a link to our website. The CD can be played on any standard PC or
laptop. Proceed as follows:
Method A
1. Insert the CD.
2. Left-click the shelexec.exe le twice.
3. Select the required language.
4. Select "Open User Guide from CD" or "Check Online for New Version of
User Guide".
Method B
1. Insert the CD.
2. Right-click once "Open Folder to Show Files".
3. Left-click "Start" twice.
4. Select the required language.
5. Select "Open User Guide from CD" or "Check Online for New Version of
User Guide".
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-7
IV. Legal regulations for pedelecs
IV.I International
DANGER
Never ride "hands free". You could fall o and seriously injure or even
kill yourself – and also be liable for prosecution. You must always
have at least one hand on the handlebars.
Alwaysobservetherelevantnationaltracregulations.Otherwise
you run the risk of a serious accident. Before using your pedelec
abroad, nd out about the regulations applicable in that country.
Like all bicycles, the pedelec must comply with the respective national
roadtracregulationsandapplicablestandards.Ifyoucarryout
anytechnicalmodications,bearinmindtherelevantnationaltrac
regulations and applicable standards. If the cut-o speed exceeds
25 km/h and/or the speed of the push support exceeds 6 km/h, the
pedelec will become liable to mandatory registration and insurance.
Technical modications can impair the function of your pedelec,
resulting in damage to components. If this happens while you are
riding the bike you could be severely injured or killed. Furthermore,
it will invalidate the manufacturer's liability, warranty and guarantee
(where applicable).
Observe the respective national regulations regarding
the disposal of the drive system, display, easy-reach
control, pedelec battery and charger. Otherwise you will be
committing an oence and run the risk of a ne.
II.III Service book
In the accompanying service book, you will nd the warranty terms, a
list of wearing parts, a cycle passport, and forms to use for initial sale,
maintenance and owner changes.
DANGER
Keep the service book appropriately up-to-date and adhere to the
maintenance
intervals. Components can fail if wear and damage are
not identied in good time. If this happens whilst you are cycling, you
could injure yourself very seriously or even die. Replace any worn,
damaged or bent components before using the bike again.
II.IV EU declarations of conformity
EU declarations of conformity conrm that we have complied with all of
the safety requirements of the regulations applicable to the pedelec and
the battery charger.
III. Cycle dealers
Refer to your dealer in the event of faulty operation or other problems. On
page 63 you will nd a link to the brand website with all cycle dealers in
your region.
*dependent on model
EN-8 Original User Guide | Pedelec Shimano Steps E8000 Version 1
IV.II.I Lights
In Germany, the requirements for lights on bicycles is regulated in Section
67 of the Road Trac Licensing Regulation (StVZO) and in the Technical
Requirements for vehicle parts. Lights include both battery and dynamo-
powered lights, and include reectors that work without a power supply
and simply reect external light.
Light type Number Position Characteristics
Front light 1 Front White light
The illuminance must be at least 10 lux at
the centre of the beam at a distance of 10
metres.
Reector At least
1
Front White
The reector can be integrated into the
front light.
Rear light 1 Rear Red light
The lowest point of the illuminating
surface must not be lower than 250 mm
above the road surface.
A parking light function is also permitted.
Reector At least
1
Rear Red
The highest point of the illuminating
surface must not be higher than 600 mm
above the road surface.
Large reector 1 Rear Red
The large reector is marked with a Z.
It can be integrated in the rear light.
Reector 2 Per pedal Yellow
They reect light in both directions
(forwards and backwards).
IV.II Germany
The following regulations (not exhaustive) were applicable in Germany
when this guide was compiled (12/2016):
» The motor may only be used as an aid to pedalling, i.e. it may only
"help" when the rider is actively pedalling.
» The average motor power must not exceed 250 W.
» The motor power must continue to fall as the speed of the bike
continues to increase.
» The motor must cut out automatically at 25 km/h.
For you, this means:
» There is no obligation to wear a helmet.
DANGER
In the interests of your own safety, a suitable helmet should always be
worn. A cycle helmet can protect you from severe injuries. Make sure
that the helmet ts properly.
» You do not require a driving licence.
» There is no requirement for compulsory insurance.
» The use of cycle paths is regulated as for normal bicycles.
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-9
IV.II.II Disposal
Do not dispose of the drive system, display, easy-
reach control, pedelec battery or charger in the
household waste. Hand them in at the designated
places (such as a recycling centre, battery collection
point or cycle dealer). This icon is only applicable
in the EU. Comply with local regulations when
disposing of used batteries. If you are unsure,
contact your dealer.
Electrical devices marked
with this symbol must
not be disposed of in
household waste.
Light type Number Position Characteristics
Reector (or
reective wheel
stripe)
At least
2
Per wheel Yellow
Attached to the spokes at an angle of
180˚.
They reect light to the sides.
Reective stripe (or
wheel reector)
1 Per wheel Ring-shaped reecting white stripe.
IV.II.I.I Replacement bulbs
The replacement bulbs you will need depend on the type of lights tted on
your bike. The table below tells you what type of bulb you need:
Type Power supply
Front light (LED,
incandescent)
6 V 2.4 W
Front light halogen 6 V 2.4 W
Rear light 6 V 0.6 W
Rear light with parking light 6 V 0.6 W
Lighting with LED lamps LED lamps are not replaceable
Hub dynamo 6 V 3 W
EN-10 Original User Guide | Pedelec Shimano Steps E8000 Version 1
VI. Pedelec weight*
Pedelecs are heavier than normal bicycles. The exact weight
depends on the equipment tted. If you want to know the
precise weight of your pedelec, we recommend having it
weighed by a cycle dealer. Most dealers have a professional
and accurate cycle weigher.
VI.I Overall weight
DANGER
Do not exceed the permitted overall weight of the pedelec as this can
result in fracturing or failing of important safety parts (such as the
brakes). If this happens while you are riding the bike, it can lead to
severe falls – with fatal consequences.
Total weight = Pedelec weight + Weight of rider + Weight of luggage
Bike type Overall weight permitted Weight of rider**
Pedelec Shimano
Steps E8000 120 kilograms Max. 99 kilograms
** for a pedelec weighing 21 kilograms.
V. Intended use
This bicycle is not designed and equipped for use on public roads. The
equipment stipulated must be tted to the cycle before it may be used on
public roads. It is designed to be used o-road, but not for competitions.
The manufacturer and dealer accept no liability for damage resulting from
any use beyond this denition and/or failure to comply with the safety
information and instructions in the user guide. This applies particularly
to the use of this bicycle in competitions, overloading and the failure to
properly rectify faults. Also included in the denition of intended use are
conformance to the operating, maintenance and repair conditions in the
user guide and service book II.III Service book Page EN-7 stipulated
by the manufacturer. Fluctuations in consumption and battery power,
and a reduction in capacity due to the cycle's age, are commonplace and
technically unavoidable and as such do not represent material defects.
*dependent on model
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-11
VII. The pedelec and its components
*dependent on model
1
2
3
13
12
14
15
16
1718
4
23
5
1 Seat post clamp
2 Seat post
3 Saddle
4 Rail binder bolt
5 Handlebar stem
6 Shifter
7 Handlebars
8 Display
9 Brake lever
10
/ button
11 Suspension fork
12 Disc brake
13 Front wheel hub
14 Tyre
15 Wheel rim
16 Spokes
17 Motor
18 Crank
19 Chain
20 Axle nut
21 F.O.L.D* spring
22 Seat tube
23 Down tube with
integrated battery
24 button
25 Charging socket
8
25
24
19
11
9
10
21
20
7
6
22
24
25
EN-12 Original User Guide | Pedelec Shimano Steps E8000 Version 1
1. General safety information
Comply with the safety and user instructions at the start of the following
sections.
DANGER
We discourage allowing children under the age of 14 years to ride
pedelecs. They may not be able to cope with the speed. Serious
accidents and falls might result.
Wear a cycle helmet. While there is no legal obligation to wear one,
you should always wear a suitable cycle helmet for your own safety. A
cycle helmet can protect you from severe injuries. Make sure that the
helmet ts properly.
Keep your hands and other body parts and clothing away from moving
parts, otherwise you can become ensnared, have a serious fall and
injure yourself.
Adaptyourridingstyletotheprevailingtracconditions,otherwise
you could fall o and involve yourself and others in a serious
accident. Take into consideration the longer braking distances needed
on wet or icy roads. Think ahead, anticipating the actions of other
road users and reduce your speed. Avoid sudden jerky movements of
the handlebars and braking actions. Dismount if you ever feel unsafe.
Only use the bicycle for its intended purpose V. Intended use Page
EN-10, otherwise component failure may result. If this happens whilst
you are cycling, you could injure yourself very seriously or even die.
DANGER
Check that the brakes work and that the handlebars can move freely
before every ride. Do not use the bike if it is not in perfect technical
condition. If you are unsure, ask your cycle dealer to check it over.
Inspect your pedelec before every trip, and after each time it has been
transported anywhere or left unattended 4. Before every trip Page
EN-28. Components might fail if wear and damage are not detected
early enough. If this happens whilst you are cycling, you could injure
yourself very seriously or even die. The additional power means
higher loads are applied to wearing parts on a pedelec than on a
normal cycle. Replace any worn, damaged or bent components before
using the bike again.
Do not exceed the overall weight permitted for the pedelec because
parts important for safety might fracture or fail VI.I Overall weight
Page EN-10. If this happens while you are riding the bike, severe falls
might result – with fatal consequences.
Contact your cycle dealer when wearing parts and other components
need to be replaced. We recommend asking your cycle dealer to as-
semble and adjust the bike.
Otherwise, components could become loose due to a faulty assembly.
If this happens whilst you are cycling, you could injure yourself very
seriously or even die. If you do have to tighten something yourself,
a full list of torque settings is in Section 10. Torque settings Page
EN-59 (strict adherence to which is a requirement).
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-13
CAUTION
Do not open up the motor, display, battery or charger as you could
injure yourself. Parts might also be damaged beyond repair,
invalidating the warranty. Contact your cycle dealer when problems
arise.
IMPORTANT
Always park your pedelec so that it cannot tip over. Components can
be damaged if the bike tips over. If your bike is not equipped with
a kick stand, one can be tted if required. Please contact your cycle
dealer.
Do not clean the pedelec with a water hose or high pressure washer.
Although the components are sealed, damage to the cycle may still
result. Clean the pedelec with a soft damp cloth.
Handle the product with care and avoid heavy shocks.
DANGER
Only use original replacement parts. Replacement parts from other
manufacturers can impair the function of your pedelec. Serious acci-
dents can result.
Ask your cycle dealer to show you how to use, and explain, the
special features of the components. Please also follow the component
guides. We recommend asking your cycle dealer to assemble and
adjust the bike. Otherwise, components could become loose due
to a faulty assembly. If this happens whilst you are cycling, you
could injure yourself very seriously or even die. If you do have to
tighten something yourself, a full list of torque settings is in Section
10. Torque settings Page EN-59 (strict adherence to which is a
requirement).
WARNING
Do not ride in unfavourable lighting conditions (fog, rain, dusk,
darkness) without adequate lights IV.II.I Lights Page EN-8. Failure
to do so can result in accidents and serious injuries.
Alwaysswitchothepedelecandunplugthemotorplugonthemotor
before starting work on the pedelec. You risk being seriously injured
if the system is still switched on.
1. Switch o the pedelec using the button.
2. Remove the motor casing.
3. Unplug the round power supply plug on the motor.
EN-14 Original User Guide | Pedelec Shimano Steps E8000 Version 1
Attachyourpedelectoaxedobject(suchasatree,street
lamp or fence) so that it cannot be carried away.
Quick-releasewheelsshouldbeattachedtoaxedobject
together with the frame. This prevents the wheel from
being stolen. Alternatively, the quick-release levers can be
replaced by an anti-theft device. Contact your cycle dealer if
you have questions on this.
Use a high-quality bike lock. Invest about 10% of the
purchase price of the bike in locks. Your cycle dealer will be
able to t a suitable frame lock if your bike does not already
have one. You can also use other types of bike lock. Ask
your cycle dealer for advice.
Make a note of the important details of your pedelec (e.g.
in the service book II.III Service book Page EN-7, bike
passport) and have it registered by the police. This makes it
easier to describe and identify if stolen.
2. Protection from theft, manipulation and loss
DANGER
Protect your pedelec from unauthorised access. Serious injury may
result if third parties modify components (e.g. the brakes) without
your knowledge. Inspect your pedelec before every trip, and after
each time it has been transported anywhere or left unattended
4. Before every trip Page EN-28. If your bike is damaged, only ride
it again once the damage has been rectied. Your bike will not be
replaced under warranty if lost or stolen.
The following measures can help you to protect your pedelec from theft
and manipulation and to recover it if it has been stolen:
Always lock the bike and battery even if you leave it for
a short while. Ideally, the lock(s) should block the wheel
powered by the motor. Do not leave the key in. To be on the
safe side, you can also remove the battery. A pedelec must
also be secured with a lock when parked outside residential
areas (e.g. in a shed or basement).
Do not park your pedelec in deserted locations –
especially for long periods. If possible, park your pedelec
in private or communal garages or individual bike lockers
which have surveillance.
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-15
Have the police code your pedelec; the address and initials
of the owner are engraved on the frame in an encrypted
form. Coding makes the illegal resale of a bike more dicult
and deters thieves. A coded bike also makes it easier to
identify the owner.
Bicycle theft is often covered by household contents
insurance. Check the terms of your insurance policy as soon
as possible.
3. Beforeyourrstride
Make sure that your pedelec is adjusted to your height and ready to use.
Familiarise yourself with the basic functions of your pedelec.
DANGER
Ask your cycle dealer to show you how to use, and explain, the special
features of the pedelec and its components. Please also follow the
component guides. We recommend having your cycle dealer perform
all assembly and adjustment work. Otherwise, components could
become loose due to a faulty assembly. If this happens whilst you are
cycling, you could injure yourself very seriously or even die. If you do
have to tighten something yourself, a full list of torque settings is in
Section 10. Torque settings Page EN-59 (strict adherence to which is
a requirement).
DANGER
Adjusting the pedelec to your height. If the bike is not correctly
adjusted to your height, you can lose control of the bike and fall
badly.
Practise braking and riding with the assist function in a safe place
beforeventuringintotrac.If you do not familiarise yourself with the
operation and higher speed of your pedelec, you could cause a serious
accident. Ride in ECO mode until you feel condent enough to try the
higher modes 5.4 Changing assist mode Page EN-31. Dismount if you
ever feel unsafe.
IMPORTANT
Do not turn the bike upside down. This may damage the display or
gear lever.
EN-16 Original User Guide | Pedelec Shimano Steps E8000 Version 1
3.2 Adjusting the saddle height
3.2.1 Determining the correct saddle height
1. Sit on the pedelec and at the same time lean against a wall.
2. Turn the foot pedal on the opposite side to the wall to its lowest point.
3. Place your heel on the pedal. Your leg should be fully extended.
4. If your leg is not fully extended when your heel is
on the pedal, raise the saddle. Lower the saddle
if you cannot reach the pedal. The following
sections explain how to adjust the saddle height
on your bike. The seatpost can be fastened using
the saddle clamp bolt 3.2.2 Adjusting the
saddle height: Saddle clamp bolt(s)* Page EN-17 or
quick-release lever 3.2.3 Adjusting the saddle
height: Quick-release lever* Page EN-17.
WARNING
Seatpost marking
The seatpost is marked to indicate how far you
may pull it out from the frame. Never pull the
seatpost further out than the marking. This could
cause it to bend or break, and cause you to fall.
For 3. Extend leg
3.1 Attaching the pedals
1. Screw the right-hand pedal (marked ‘R’) into the right-hand pedal
crank in a clockwise direction.
2. Screw the left-hand pedal (marked ‘L’) anticlockwise into the left-hand
pedal crank.
DANGER
Screw the pedals in straight, otherwise you could damage the thread
on the pedal crank; if this happens when you are cycling, a severe fall
could result.
3. Tighten both pedals towards the front wheel with a torque setting of
35-55 Nm.
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-17
3.2.2 Adjusting the saddle height: Saddle clamp bolt(s)*
1. Undo the saddle clamp bolt(s) by turning
it/them anticlockwise with an Allen key.
2. Move the seatpost into the right position.
3. Tighten the saddle clamp bolt(s) again
by turning it/them clockwise 10.
Torque settings Page EN-59.
4. Test the tightness of the saddle by trying
to twist it.
For 1. Loosen the saddle clamp bolt(s)
For 3. Tighten the saddle clamp bolt(s)
3.2.3 Adjusting the saddle height: Quick-release lever*
DANGER
Thequick-releaselevermustbecorrectlyclosedbeforeyouseto.
Otherwise the seatpost can loosen or fracture – if that happens while
you are riding the bike you could fall o, resulting in serious injuries.
1. Open the quick-release lever by
swinging the lever by 180˚. You will
now usually be able to see the word
‘OPEN’ on the inside of the lever.
2. Close the quick-release lever by
swinging the lever by 180˚. You will
now usually be able to see the word
‘CLOSE’ on the outside of the lever.
Quick-release lever
For 1. Quick-release lever open
For 2. Quick-release lever closed
*dependent on model
EN-18 Original User Guide | Pedelec Shimano Steps E8000 Version 1
3.3 Shifting and tilting the saddle
DANGER
Never clamp the saddle in the curve of the saddle rail; always do it in
the straight section. Only shift the saddle within the straight section
(g.1). Saddles that stay clamped outside this area can fail (g. 2).
correct
Clamping screw
Fig. 1
wrong
Fig. 2
Use a torque wrench to tighten the clamping screws. Observe the
specied torque setting. If no value is shown on the component, use
the torque settings from the following table:
Thread Tightening torque [Nm]
M5 / M6 / M8 M5: 5.5 / M6: 5.5 / M7: 14 / M8: 20
Failure to comply can result in screws/bolts becoming loose, tearing
away or fracturing. If that happens while you are riding the bike,
components may come o and you could have a severe crash. If
screws are overtightened, components can also be damaged.
DANGER
It should be hard enough to close the quick-release lever that you
need to use the ball of your hand (120 N: corresponds to a weight
force of 12 kg). You should have the mark of the lever imprinted on
your hand. Otherwise, it could open when you are cycling, which
could lead to the seatpost coming loose and causing you to fall. If you
close the quick-release lever too tightly, the seatpost can break; if this
happens when you are cycling, you could fall.
Quick-release le-
ver is too easy to
close
1. Turn the adjustment nut
clockwise.
2. Swing the quick-release
lever closed again.
Quick-release lever
Adjustment nut
Quick-release lever opened
Quick-release le-
veristoostito
close
1. Turn the adjustment nut
anticlockwise.
2. Swing the quick-release
lever closed again.
3. Try to twist the saddle to check that it is rmly xed.
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-19
3.3.1 Single-screw supports: Shifting and tilting the saddle
1. Loosen the clamping screw by turning it
anticlockwise. Turn the screw completely
two to three times at most or the whole
mechanism could fall apart.
2. Move the saddle backwards or forwards as
required.
3. Tilt the bicycle saddle to the desired angle.
4. Tighten the clamping screw by turning it clockwise with a torque
wrench.
5. Ensure that the newly-tightened saddle does not tip; test it by pressing
down on the front and back alternately.
3.3.2 Twin-screw supports: Shifting and tilting the saddle
DANGER
Screw the clamping screws fully in a straight position in the nuts.
Failure to do so can result in the screws tearing out of the nuts.
correct
Clamping screw
wrong
For 1. Loosen the clamping screw
1. To move the saddle, loosen the front
and rear screws by turning them
anticlockwise. Turn the screws
completely two to three times at
most or the whole mechanism could
fall apart.
2. Move the saddle backwards or
forwards as required.
3. Tighten the screws using a torque wrench to turn them clockwise.
4. To alter the angle of the saddle, loosen the front screw by turning it
anticlockwise. Turn the screw completely two to three times at most or
the whole mechanism could fall apart.
5. Tighten the front screw by the same number of turns.
6. Ensure that the newly-tightened saddle does not tip; test it by pressing
down on the front and back alternately.
For 1. Loosen screws
EN-20 Original User Guide | Pedelec Shimano Steps E8000 Version 1
3.4 Adjusting the sprung seatpost
DANGER
It is best to ask your cycle dealer to adjust the suspension elements of
the seatpost.
1. Remove the seatpost.
2. Tighten the suspension adjustment screw with an Allen key (6 mm
AF) in the clockwise direction to reduce the suspension or loosen
anticlockwise to increase the suspension.
DANGER
The suspension adjustment screw must not
protrude from the seatpost, otherwise the
screw/seatpost can loosen – if this happens
while riding you could fall o, resulting in
serious injuries.
Suspension
adjustment
screw
Screw must not protrude
from the seatpost
3.5 Adjusting the height and angle of the handlebars
DANGER
Ask your cycle dealer to perform these adjustments. You can otherwise
run the risk of loosening the handlebars which could lead to a fall
causing severe injuries.
3.3.3 Clamp attachment: Shifting and tilting the saddle
1. Turn the clamping nut clockwise
to loosen it. You may need to
keep the nut on the other side in
place with a second key.
2. Move the saddle backwards or
forwards as required.
3. Tilt the bicycle saddle to the desired angle.
4. Turn the clamping nut clockwise to tighten it. You may need to keep
the nut on the other side in place with a second key. Observe the
correct torque setting.
5. Ensure that the newly-tightened saddle does not tip; test it by pressing
down on the front and back alternately.
For 1. Loosen clamping nut
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-21
3.6 Braking
Make sure that you can always reach the brakes comfortably and that you
are familiar with their operation and position. Note which brake lever
operates the front and rear brakes. If your pedelec is tted with a back
pedal or coaster brake, you can operate it by pedalling backwards.
DANGER
Practisebrakinginasafeplacebeforeventuringintoroadtrac.In
some instances, the braking eect can be dierent or stronger than
what you are used to. If you do not take the time to familiarise yourself
with the braking eect, you could cause a serious accident. Practise
until you feel safe. Dismount if you ever feel unsafe.
Rim brake
Rim brakes: Avoid continual, uninterrupted
braking on long downhill stretches because
it causes the braking eect to diminish and/
or tyre damage. Brake intermittently with
intervals in between to allow the airow to
cool the braking system.
If necessary, make regular stops to ensure
adequate cooling.
Replace the brake pads when they reach the safe wear limit. Using
worn brake pads can result in serious injuries with fatal consequences.
CAUTION
Disc brake
Disc brakes: Avoid touching the brake discs
after intensive use of the brakes they can
become very hot. You could burn yourself if
you touch them.
3.7 Chain
Bicycle chain
WARNING
Alwaysswitchothepedelecandunplugthemotorplugonthemotor
before starting work on the pedelec. You risk being seriously injured if
the system is still switched on.
1. Switch o the pedelec using the button.
2. Remove the motor casing.
3. Unplug the round power supply plug on the motor.
EN-22 Original User Guide | Pedelec Shimano Steps E8000 Version 1
CAUTION
Check the chain for signs of wear before every trip. A worn or
damaged chain can break. If this happens while you are riding the
bike, you can easily injure yourself.
3.7.1 Checking and adjusting the chain tension
Measuring the chain tension
1. Switch o the pedelec.
2. Press the chain up or down at its tautest point. The tension is correct if
you can move the chain up and down by about 5 mm.
3. Check the chain at four or ve points over a complete revolution of the
crank.
Adjusting the chain tension
1. Switch o the pedelec.
2. Undo the rear wheel nuts.
3. Remove the brake anchor as required.
4. Pull the rear wheel back in the drop-outs until the chain just has the
permissible amount of play.
5. Carefully tighten all bolts in a clockwise direction to a torque setting
of 35 – 40 Nm. Make sure the wheel is retted straight.
3.7.2 Checking for chain wear
1. Switch o the pedelec.
2. Check chain wear with a chain wear indicator or a vernier calliper.
3. Replace the chain if it is worn.
3.7.3 Chain cleaning and maintenance
Lubricate the chain after riding in the rain. Clean
and lubricate it when you clean the wheel. Under no
circumstances use basic or acidic cleaners to remove rust.
Using cleaners of this kind can damage the chain.
1. Switch o the pedelec.
2. Brush the chain coarsely with a hand brush.
3. Then remove the old chain oil with a dry cloth.
4. Now you can oil the chain. Follow the application instructions from the
chain oil supplier.
5. When you have nished, turn the crank to distribute the chain oil.
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-23
3.8 Gears
The gears are operated by controls (gear lever, twist grips, buttons, etc.)
on the handlebars. Switching gears allows you to change gears on your
bicycle and hence adapt the transmission ratio to riding conditions. For a
straight, level stretch, a high transmission ratio (high gear) makes sense in
order to achieve higher speeds and avoid having to pedal too much. Once
you go up a slope, a lower transmission ratio (lower gear) is more useful,
as this allows you to climb the slope with less eort. Select the gears so
that your legs are always moving at a steady pace.
Derailleur
This system lifts the chain on to a
sprocket when the gear is changed. The
chain must continue moving so that the
teeth of the sprocket can engage with the
chain links easily and smoothly. For a
successful gear change, therefore, you
must keep pedalling forwards, never
backwards – but at the same time pedal
lightly without force.
IMPORTANT
You should clean the pinions at regular intervals with a neutral
cleaner. Cleaning with a neutral cleaner and then lubricating can
eectively extend the life span of the pinions and chain.
Derailleur
3.9 Wheel
DANGER
Check that the wheels are securely mounted on the bicycle before
riding. If the wheels are not securely mounted, they can come loose
during the ride and cause serious injury.
3.9.1 Changing the wheel
3.9.1.1 Wheel with axle nut*
Removing the rear wheel
1. Switch o the pedelec.
2. Change the gear to the one recommended by the gear manufacturer for
disassembly.
3. Remove the gear shift cable from the rear wheel.
4. Undo the axle nuts using a 15 mm spanner, turning anticlockwise.
5. Take o the chain.
6. Remove the rear wheel.
*dependent on model
EN-24 Original User Guide | Pedelec Shimano Steps E8000 Version 1
Replacing the rear wheel
1. Attach the chain.
2. Insert the rear wheel centrally in the drop-outs as far as it will go.
3. Re-attach the gear shift cable.
4. If necessary, fasten the brake anchor.
5. Tighten the axle nuts using a 15 mm spanner, turning clockwise.
6. Reinsert the battery.
3.9.2 Quick-release wheels*
DANGER
Quick-release lever and
brake disk collide
wrong
Front wheel: The quick-release lever must be
positioned on the opposite side to the brake disc
(wheretted).If the quick-release lever is on
the same side as the brake disc, there is a risk
that they can clash and lock the front wheel (see
diagram), which can cause a serious accident.
Allquick-releasesystemsmustbecorrectlytightenedbeforeyouseto.
Otherwise the components can loosen – if that happens while riding you
could fall o, resulting in serious injuries.
Removing the front wheel
1. Switch o the pedelec.
2. Open the axle lever by folding it by
180˚. You will now usually be able to
see the word ‘OPEN’ on the inside of
the lever.
3. Undo the adjustment nut by turning it
slightly anticlockwise.
If your bike is fitted with rim brakes it is sensible to release
them before you remove the front wheel. Otherwise you may
not be able to remove the front wheel.
4. Remove the front wheel.
Quick-release lever
Adjustment nut
For 2. Open the quick-release lever
*dependent on model
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-25
Replacing the front wheel
1. Insert the wheel into the front fork ends.
2. Gently turn the adjustment nut on
the quick-release lever in a clockwise
direction.
3. Close the quick-release lever by
swinging the lever back 180˚.
You will now usually be able to see the
word ‘CLOSE’ on the outside of the
lever.
DANGER
It should be hard enough to close the quick-release lever that you
need to use the ball of your hand (120 N: corresponds to a weight
force of 12 kg). You should have the mark of the lever imprinted on
your hand. Otherwise it could open when you are cycling, which could
lead to the wheel becoming loose and cause you to fall.
Quick-release lever is too
easy to close
1. Open the quick-release lever.
2. Turn the adjustment nut clockwise.
3. Swing the quick-release lever closed again.
4. Repeat if necessary.
Quick-release lever is not
easy to close
1. Open the quick-release lever.
2. Turn the adjustment nut anticlockwise.
3. Swing the quick-release lever closed again.
4. Repeat if necessary.
Quick-release lever
Adjustment nut
For 3. Close the quick-release lever
Quick-release levers cannot be closed by simply turning the
lever.
DANGER
If you have released the rim brakes to remove the wheel, you must
close them again, otherwise you will not be able to brake and run the
risk of serious injury.
3.9.3 Wheel with axle shaft*
Removing the front wheel
1. Switch o the pedelec.
2. Open the quick-release lever on the
front wheel by turning it down 180˚.
3. Hook the quick-release lever into the slot and turn it anticlockwise
until the quick-release axle protrudes from the axle hole about 1 cm.
4. Lift out the front wheel and remove the quick-release axle.
Quick-release lever
*dependent on model
EN-26 Original User Guide | Pedelec Shimano Steps E8000 Version 1
If your bike is fitted with rim brakes you must release them.
Alternatively, you can deflate the front tyre. Otherwise you
may not be able to remove the front wheel.
5. Remove the front wheel.
Replacing a wheel
1. Apply a thin layer of grease to the quick-release axle.
2. Push the wheel into the front forks
and align with the axle holes.
3. Reinsert the quick-release axle.
4. Move the quick-release lever to the open position.
5. Hook the quick-release lever into the slot and turn it clockwise.
This will screw the axle in the thread. Ensure that the wheel is
correctly centred.
6. Close the quick-release lever by swinging the skewer back 180˚.
Quick-release lever
DANGER
It should be hard enough to close the quick-release lever that you
need to use the ball of your hand (120 N: corresponds to a weight
force of 12 kg). You should have the mark of the lever imprinted on
your hand. Otherwise it could open when
you are cycling, which could
lead to the wheel becoming loose and cause you to fall.
Quick-release lever is too easy to
close
1. Open the quick-release lever.
2. Hook the quick-release lever into the slot
and turn it clockwise. This will screw the
axle in the thread. Make sure that your
wheel is correctly centred.
3. Close the quick-release lever.
4. Repeat if necessary.
Quick-release lever is not easy to
close
1. Open the quick-release lever.
2. Hook the quick-release lever into the slot
and turn it anticlockwise until the quick-
release axle protrudes slightly from the
axle hole.
3. Close the quick-release lever.
4. Repeat if necessary.
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-27
3.9.4 Rims
Cleaning
1. Switch o the pedelec.
2. Brush the rims with a hand brush. Heavier soiling can be removed with
a soft, damp cloth.
IMPORTANT
When you are cleaning the rims, make sure that no water gets into the
motor. Water ingress can damage the motor.
3. Leave to dry.
3.9.5 Tyres
DANGER
Donoteitheroverinateorunderinatethetyres. If the air pressure
is too high, this could lead to a worst-case scenario of the tyres
bursting and you could fall. On the other hand, if the air pressure
is constantly too low, the tyre can wear prematurely. The maximum
permissible pressure is marked on the side of the tyre in bar and psi
(pounds per square inch). You can measure the tyre pressure yourself
by using a tyre gauge. Alternatively, you can contact your cycle dealer.
3.10 Suspension fork*
Please observe the contents of the fork manufacturer's user
guide!
3.10.1 Compression rate
The compression rate refers to the speed
at which a spring is compressed. To
adjust the compression rate, move the
rotary controller towards - (= greater
compression rate) or + (= lower
compression rate).
3.10.2 Rebound damping
Rebound damping describes the speed at which a spring expands. To
adjust the rebound damping, rotate the red setting wheel on the underside
of the fork to the open position (= greater spring expansion speed) or to
the closed position (= lower spring expansion speed).
Adjust the compression rate
*dependent on model
EN-28 Original User Guide | Pedelec Shimano Steps E8000 Version 1
3.10.4 Air system*
On some suspension forks it is possible to
alter the air pressure. You will need assis-
tance from your cycle dealer to do this, or if
you feel condent of doing it yourself, a sus-
pension fork pump with a pressure gauge
and the suspension fork manufacturer's in-
stallation manual. The valve with cap (e.g.
marked ‘AIR’) is usually located on the left-
hand side of the fork.
4. Before every trip
DANGER
Replace any damaged (e.g. cracks, grooves) or bent components
before using the bike again. Not doing so can lead to essential parts
failing and cause a serious fall.
Do not use the bike if it is not in perfect technical condition. If you are
unsure, ask a cycle dealer to check it over.
We recommend asking your cycle dealer to assemble and adjust the
bike. Otherwise, components could become loose due to a faulty as-
sembly. If this happens whilst you are cycling, you could injure your-
self very seriously or even die.
Inspect your pedelec before every trip, and after each time it has been
transported anywhere or left unattended. Use the following checklist to
help you.
Adjust air pressure
3.10.3 Lockout system
If your suspension forks are tted with a
lockout system, it is possible to lock the
suspension. There are some riding situa-
tions where that can be useful: for exam-
ple, if you are riding up a hill or if you
are standing up from the saddle when
accelerating. To switch the suspension
to xed, turn the rotary control to ‘LOCK’
(or alternatively: $). To reactivate the
suspension, turn the control to the
‘OPEN’ position.
LOCK/$ Suspension locked
OPEN Suspension activated
DANGER
Do not ride over rough terrain with the suspension locked. It can
damage the suspension forks. A broken fork could cause you to fall o
and seriously injure yourself.
Locking the suspension
*dependent on model
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-29
5. Quick-start guide
DANGER
When riding your pedelec, make sure that you are completely familiar
with the starting characteristics of the vehicle before riding on public
roads with multiple lanes and footpaths. If the bicycles start suddenly,
this can cause accidents.
Do not pay excessive attention to the display while riding, as this can
lead to accidents.
5.1 Charging the battery
DANGER
Readandfollowtheinformationonthechargerspecicationplate,
otherwise there is a risk of misuse resulting in serious injuries.
Damaged batteries must not be charged.
1. Connect the power cable to the battery charger.
2. Connect the charging cable to the charging socket on the top tube (it
clicks into place).
Checklist
Type Characteristics
Frame / forks Check the frame and forks for visible warping, cracks and
damage.
Handlebars / front stem Check they are seated securely.
Check that the bell is working and attached correctly and
securely.
Saddle / seatpost Check that the quick-release levers / through-axles (if available)
are secure.
Wheels Check the condition (damage, foreign bodies), concentricity and
pressures of the tyres.
The maximum permissible pressure is marked on
the side of a tyre in bar and psi (pounds per square
inch). Tyres should not be inated above or below this
pressure.
Check the valves are seated securely.
Visually inspect the rims for damage and wear.
Check that the quick-release levers / through-axles (if available)
are secured correctly.
Chain Check the chain, pinions and sprockets for wear and damage.
Brakes Check that the brake system (including brake levers) is working
and attached correctly and securely.
Visual inspection of the brake pads/disks.
Lighting* Check that the light system is adjusted and in working order.
Check that reectors are axed in accordance with applicable
national trac regulations.
Threaded joints Check that all threaded joints are tightened as specied.
Luggage Check it is attached securely.
*Before use on public roads
EN-30 Original User Guide | Pedelec Shimano Steps E8000 Version 1
Charging socket on down tube
For 2. Charging the battery
3. Insert the mains plug into a power socket. The green LED on the
charger ashes continuously . The button on the top tube is lit
blue.
4. The charger switches o once the battery is fully charged. The green
LED on the charger is continually on . The button on the top tube is
lit blue.
If the charger remains connected to the battery, the charger
regularly checks whether the battery is still fully charged.
The LED on the battery charger then begins to ash green
again. After checking and ascertaining that the battery is
full, the charger switches back and is continuously lit.
5. Remove the power cable from the socket after completing the charging
process.
6. Remove the charging cable from the charging socket on the top tube.
5.2 Switching on the pedelec
DANGER
Only ride the pedelec when you can safely reach the brakes 3.6
Braking Page EN-21.
IMPORTANT
Do not put your feet on the pedals when switching on the system. This
can cause system errors.
IferrorW013appears,pleaseswitchthesystemoandonagain–
after removing your feet from the pedals.
The system can only be activated if the battery is suciently
charged.
1. Press and hold the button until the button is lit blue.
Switching on from Sleep mode (waking up)
If the bicycle has not been used for more than
2 hours, press the button on the top tube for
three seconds. Wake-up is indicated by the
brief ashing of the button before System
start-up. Please press the button for three
seconds. An acoustic signal is heard. The
Shimano Steps logo appears on the display
monitor, followed shortly thereafter by the
main page.
Display button
km
Main page
button
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-31
Symbol Battery charge level
81 – 100 %
61 – 80 %
41 – 60 %
21 – 40 %
1 – 20 %*
0 %
* The battery charge level display ashes red when the remaining charge falls below this level.
5.4 Changing assist mode
1. You must be in the start menu to change
the assist mode. Select the level of assist
you require by briey pressing the /
buttons.
For 1.
Press the / button
Switching on from standby
Press the button on the top tube for two
seconds. The button is lit blue. An acoustic
signal is heard. The Shimano Steps logo
appears on the display monitor, followed
shortly thereafter by the main page.
5.3 Battery charge level
km/h
BOOST
Display of battery charge level
The battery charge level is shown in the top left
of the display. Information is displayed on a
battery-shaped icon with ve segments, telling
you how full the battery is charged. The lower
the battery charge level, the fewer segments
are displayed. If the battery drops below its
minimum charge level, the support system will
rst switch to ECO, and if the charge drops
further, the motor support will switch o.
Display button
Shimano Steps logo
km
Main page
EN-32 Original User Guide | Pedelec Shimano Steps E8000 Version 1
You can choose between:
Display
message Assist Power
consumption Tip
BOOST
km/h
BOOST
Assist function is working hard. High Use BOOST when climbing steep hills, for example.
TRAIL
km/h
TRAIL
Assist is working with medium power. Medium Use TRAIL on gentle slopes or even surfaces, for example.
ECO
km/h
ECO
Assist is working with low power Low Use ECO on extended even surfaces, for example.
km/h
ECO
When the charge level drops below 10%, the
system switches automatically to ECO mode. Assist
is working with low power.
Low Use ECO on extended even surfaces, for example.
OFF This mode provides no pedal assistance when the
system is switched on.
Very low Set the assistance to OFF to reduce battery consumption (for
example, when the charge level is low).
GO Push assistance 5.5 Activating push assistance Page EN-33
2. Assist starts working as soon as you start pedalling. Assistance is
deactivated as soon as you stop pedalling or you reach a speed of
25 km/h.
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-33
2. Release the button once GO is
displayed.
3. Press and hold the button again
to activate push assistance. Push
assistance remains active as long as
the button is pressed.
If the bicycle is not moved once GO has been activated,
push assistance deactivates automatically. To activate GO
mode again, release the button briey and then press and
hold it again.
If the button is not pressed for one minute or longer, the
support mode which was activated before switching to GO
will appear once again.
4. To quit push assistance, release the button and press the button
briey. The support mode which was activated before switching to GO
mode will now be displayed.
Intelligent push assistance
Intelligent push assistance is activated when an electrical switching
system (XT Di2, XTR Di2) is connected. The system provides individual
drive assistance in order to recognise the gear ratio. The function provides
the rider with greater torque on sharp inclines in low gear.
For 2.
Push assistance display
WALK
km/h
5.5 Activating push assistance
Push assistance helps you when you are pushing the bike.
WARNING
Push assistance may only be used when pushing the pedelec.
Otherwise you could seriously injure yourself. Push assistance is not
designed to be used when someone is sitting on the pedelec.
Push assistance helps you when pushing the bike (up to
max. 6 km/h). This is particularly helpful when you want to
push your pedelec uphill. Push assistance can be activated
from any mode.
1. Press and hold the button until GO is
displayed.
If it is not possible to switch to GO mode, a warning sound
will be heard. This can occur for example when the bicycle
is underway, or when pressure is being exerted on the
pedals.
For 1.
Keep the button pressed
EN-34 Original User Guide | Pedelec Shimano Steps E8000 Version 1
5.7 Conguringsettingsinthemainmenu
You cannot navigate to the main menu, nor can you
congure any settings in this menu when the bicycle is
being moved or ridden.
To congure settings in the main menu, the system must be
switched on, and the start screen must be visible.
5.7.1 Accessing the main menu
1. If the start screen is displayed, press the Display button for three
seconds. You are now in the main menu.
Press the display button
for three seconds
Setting
Clock
Bluetooth LE
Clear
Main menu
km/h
BOOST
Main page
5.7.2 Navigating within a menu
1. Use the / buttons to navigate to the required option.
The option selected is shown with a light background.
2. To conrm your selection, press the Display button briey.
You will then either move to the next lowest menu level or conrm your
setting.
5.6 Changing the ride data display
BOOST
TRIP
km
Ride data display
Press the display button briey
If you want to display dierent ride data on the
main page, press the Display button briey. Each
press will display new ride data. This always
appears in the same sequence:
TRIP Driving route
TOTAL Total kilometres
RADIUS Range
TIME Travel time
Ø km/h Average speed
MAX Maximum speed
PEDAL FREQUENCY Number of crank rotations
TIME Current time
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-35
6. Drive unit, display and easy-reach control
6.1 Safety information
DANGER
Do not let yourself become distracted by the display. If you do not ful-
ly concentrate on the trac, you risk being involved in a serious acci-
dent or fall with fatal consequences.
WARNING
Donotattemptanymodicationstothedriveunit.Forexample,itis
notpermittedtoraisethecut-ospeedabove25km/h.Furthermore,
the speed of the push assistance must not exceed 6 km/h. Pedelecs
with modied drive power may no longer comply with the legal
requirements of their relevant country. You may be liable to
prosecution if you ride on public roads with a “tuned” pedelec. There
is also the risk of a technical failure. Modied bikes of this type are
excluded from the warranty and guarantee.
Never attempt to modify the system yourself, as this can cause prob-
lems with the system's operation.
5.7.3 Returning from a menu
1. Use the / buttons to navigate to the “Quit” option. It has a light
background when selected.
2. Conrm by pressing the Display button. You return to the next highest
level.
5.8 Switchingothepedelec
1. Press the button on the top tube for two seconds. The Shimano
Steps E8000 switches o.
You can switch your Pedelec Shimano Steps E8000 o
from any menu level. The start menu does not need to be
displayed for this.
The last congured settings remain saved.
If the pedelec is not moved for 10 minutes or so, the
Shimano Steps E8000 switches to Standby mode after 10
minutes. After two hours, the Pedelec switches to Sleep
mode.
EN-36 Original User Guide | Pedelec Shimano Steps E8000 Version 1
6.2 Technical details
Drive unit
Type Brushless electric motor (DU-E8000)
Free-wheel
Nominal power 250 W
Max. torque 70 Nm
Nominal voltage 36 V
Cut-ospeed 25 km/h
Permissible ambient
temperature in operation
-10 to +40 °C
Storage temperature -10 to +50 °C
Recommended storage
temperature
18 to 23 °C
Protection class IP 54
Weight 2.88 kg
CAUTION
Do not open the drive unit. There is a risk of electric shock. It will also
invalidate any warranty claim. Only have repairs to the drive unit car-
ried out by trained cycle dealers.
Do not touch the motor after riding at full load. It can become very
hot. You could burn yourself if you touch it.
IMPORTANT
All components mounted on the drive unit, and all other drive
components, may only be replaced with identical components or those
approved specially for your pedelec by the manufacturer. Otherwise it
may result in overloading and damage.
Do not open the display; you may damage it beyond repair.
At low temperatures, the display can react slowly. Observe
the operating temperature of the display 6.2 Technical
details Page EN-36.
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-37
Display
Type Colour LCD display (SC-E8000)
Permissible ambient
temperature in opera-
tion
-10 to +40 °C
Storage temperature -10 to +50 °C
Recommended storage
temperature
18 to 23 °C
Protection class IP 54
Languages EN | FR | DE | NL | IT | ES
/ buttons
Type Easy-to-reach control with two buttons (SW-E8000-L)
Permissible ambient
temperature in opera-
tion
-10 to +40 °C
Storage temperature -10 to +50˚C
Recommended storage
temperature
18 to 23 °C
Protection class IP 54
6.3 Overview and basic functions
km/h
BOOST
34
1 2
5
6
Display button
Display
No. Function
1Battery charge level 5.3 Battery charge level Page EN-31
2Gear ratio (only when the DI2 electronic control system is in use) 3.8 Gears Page
EN-23
3Assist
4Display button
5Assist mode 5.4 Changing assist mode Page EN-31
6Ride data 5.6 Changing the ride data display Page EN-34
EN-38 Original User Guide | Pedelec Shimano Steps E8000 Version 1
/ buttons
Button Function
button a) ↑ Increase value / scroll up.
button a) ↓ Decrease value/scroll down.
b) Push assistance
6.3.1 Menu structure
Main menu Sub-level 1 Sub-level 2
Delete
6.3.1.1 Clearing trip data
Page EN-39
Quit
Trip OK
Cancel
Time
6.3.1.2 Time Page EN-39
Hour: 00 to 23
Minute: 00 to 59
Bluetooth LE 6.3.1.3 Blue-
tooth LE Page EN-40
Start
Cancel
Bluetooth LE/ANT
6.3.1.4 Bluetooth LE/ANT
Page EN-41
Brightness
6.3.1.5 Brightness Page EN-42
1 to 5
Signal
6.3.1.6 Signal Page EN-42
ON
OFF
Unit
6.3.1.7 Unit Page EN-43
km
mile
Language
6.3.1.8 Language Page EN-43
English
Français
Deutsch
Nederlands
Italiano
Español
Settings
6.3.1.9 Settings Page EN-43
OK
Cancel
Derailleur reset
5.7 Configuring settings in the
main menu Page EN-34
OK
Cancel
Quit
6.3.1.11 Quit Page EN-44
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-39
6.3.1.1 Clearing trip data
Under this main menu item, you can reset the 5.6 Changing the ride data
display Page EN-34 TRIP (travel route), TIME (travel time), Ø km/h (average
speed) and MAX (maximum speed) ride data to their default values.
Proceed as follows:
1. Navigate to the "Delete" item as described in "Conguring settings in
the main menu".
2. Select "TRIP" using the / buttons. The selection is highlighted
white.
3. Conrm by pressing the Display button.
You can choose between:
OK TRIP, TIME, Ø km/h and MAX are deleted.
Cancel The deletion process is interrupted.
4. Select the required option using the / buttons.
The selection is highlighted white.
5. Conrm by pressing the Display button. You return to sub-level 1.
6.3.1.2 Time
Proceed as follows to set or change the time:
1. Navigate to the "Time" item as described in "Conguring settings in
the main menu".
You can choose between:
Hour 00 to 23
Minute 00 to 59
Clock
Set minutes
Clock
Set hours
2. Use the / buttons to select the values required. The selection is
highlighted white.
Press the or button down continuously to change the
values rapidly.
3. Conrm by pressing the Display button briey. You move to the next
option.
4. Once you conrm the minutes by pressing the Display button, you will
return to the main menu.
EN-40 Original User Guide | Pedelec Shimano Steps E8000 Version 1
6.3.1.3 Bluetooth LE
Bluetooth LE is radio technology which allows devices within a radius
of approximately 10 metres to connect to each other. You can connect
the Pedelec display via Bluetooth LE to your smartphone or tablet and
exchange data between the two. To do this, you must however rst install
the "E-Tube Project" app on your smartphone or tablet.
Download and install "E-Tube Project"
1. You can download the "E-Tube Project" app from e-tubeproject.
shimano.com. You will also nd installation and operating instructions
for the app there.
Connecting the Pedelec display to the smartphone/tablet
No connection can be established between the display and
your smartphone/tablet while loading.
To connect your Shimano Steps E8000 to a PC, you will need
SM-PCE1 and SM-JC40/JC41.
1. Launch "E-Tube Project" on your smartphone or tablet.
2. Set the app to receive Bluetooth LE signals.
3. Switch the Shimano Steps E8000 system on using the button. The
Bluetooth LE connection launches automatically. Once the connection
is successful, the Shimano Steps logo will appear on the display
screen. Then appears the name of the unit in "E-Tube Project".
Bluetooth LE: connected
The Pedelec display does not connect to the smartphone/tablet
If the connection cannot be established successfully, for example if
the signal is too weak, the connection can also be launched from the
"Bluetooth LE" main menu item.
1. Navigate to "Bluetooth LE" as described in 5.7 Configuring settings
in the main menu Page EN-34.
You can choose between:
Start Start the Bluetooth LE transfer.
Cancel The connection process is interrupted.
2. Select "Start" using the /
buttons. The selection is highlighted
white.
For 2.
Bluetooth LE: Start transfer
Bluetooth LE
Abbrechen
Start
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-41
3. Conrm by pressing the Display button. The Bluetooth LE connection
starts. Once the connection is successful, select the device name from
the list on screen. If the connection is not successful, "Connection
failure" will appear on the display.
Bluetooth LE
Connect failure
For 3. Bluetooth LE connection failure
Bluetooth LE
Now connecting
To setting
For 3. Bluetooth LE connection initiating
4. Regardless of whether the connection is successful or not, press the
Display or / buttons. Otherwise, the display screen will switch back
automatically to the menu overview after a short time.
Interrupt the connection between the Pedelec display and smartphone/
tablet
You have three ways in which to interrupt the Bluetooth LE connection:
Pressing the Display button
Press the Display button. The connection is interrupted and the main menu
appears.
Cancel
Otherwise, navigate from the "Bluetooth LE" main menu item to "Cancel".
Stop transfer from smartphone/tablet
Otherwise, interrupt the transfer from your smartphone or tablet. The
display exits connection mode and switches to normal operating mode.
6.3.1.4 Bluetooth LE/ANT
Exactly like Bluetooth LE, ANT is radio technology for transferring data
between dierent devices. This launches automatically when the system
is switched on using the button. ANT sends the following information
to the display: Battery charge level, setting values and positions for front
derailleur and rear derailleur.
You can display the current status of the wireless connection on the
display screen. Proceed as follows:
1. Navigate to "Bluetooth LE/ANT" as described in 5.7 Configuring
settings in the main menu Page EN-34.
2. Press the Display button to display the current status of the wireless
connection.
Three dierent display texts may appear:
Display Connection status
Shimano Steps logo Connected via Bluetooth LE
ANT Connected via ANT
Not connected Not connected
Bluetooth LE / ANT
ANT
Connected via ANT
Disconnected
Bluetooth LE / ANT
Not connectedConnected via Bluetooth LE
3. Conrm and return to the main menu by pressing the Display button.
EN-42 Original User Guide | Pedelec Shimano Steps E8000 Version 1
6.3.1.6 Signal
The beeping tone which is heard when any button is pressed can be
deactivated.
1. Navigate to "Signal" as described in 5.7 Configuring settings in the
main menu Page EN-34.
You can choose between:
ON Activate acoustic signal
OFF Deactivate acoustic
signal
2. Press the Display button to save the settings. You return to the main
menu.
Even when the acoustic signal is deactivated, a signal will
be heard when an operating error, system error, etc., occurs.
Beep
OFF
ON
Activate acoustic signal
Very rarely, certain equipment (televisions, PCs, radios,
etc.) or places (level crossings, TV broadcast stations,
radar stations, etc. ) can cause electromagnetic waves and
interference which can disrupt the transfer.
6.3.1.5 Brightness
You can adjust the brightness of the display to improve legibility:
1. Navigate to "Brightness" as described in 5.7 Configuring settings in
the main menu Page EN-34.
You can choose between:
Brightness
Darker – Brighter
Selected
brightness
2. Use the / buttons to select the brightness required. The selected
brightness is shown in a framed box.
3. Press the Display button to conrm. You return to the main menu.
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-43
6.3.1.7 Unit
1. Navigate to the "Unit" item as described in "Conguring settings in the
main menu".
You can choose between:
km Display in kilometres
mile Display in miles
2. Use the / buttons to select the unit required. The option selected is
shown with a white background.
3. Press the Display button to conrm. You return to the main menu.
6.3.1.8 Language
The "Language" main menu item allows you to select the language in
which the display text appears.
1. Navigate to "Language" as described in 5.7 Configuring settings in
the main menu Page EN-34.
You can choose between:
» English
» Français
» Deutsch
» Nederlands
» Italiano
» Español
Beep
OFF
ON
Activate km
Language
Français
Deutsch
English
Select English
2. Use the / buttons to select the language required.
The language selected is shown with a white background.
3. Press the Display button to conrm. You return to the main menu.
6.3.1.9 Settings
You can use the "Settings" main menu item to set the electronic gear shift
on your Pedelec – if you have one.
6.3.1.10 Derailleur reset
A violent fall can disrupt the mechanical connection in the derailleur, and
the derailleur can easily fold inward. Proceed as follows to return this to
the correct position:
1. Navigate to the main menu item
"Derailleur reset" as described in
5.7 Configuring settings in the main
menu Page EN-34.
You can choose between:
OK The derailleur returns to the correct position.
Cancel The adjustment process is interrupted.
2. Use the / buttons to select the desired option. This has a white
background.
3. Press the Display button to conrm.
Cancel
RD protection reset
For 1.
Bring derailleur back to the correct
position
EN-44 Original User Guide | Pedelec Shimano Steps E8000 Version 1
The derailleur can be nely adjusted using the / buttons.
The pedals should be rotated during this process. This step
is normally only required if the chain has become tangled,
or if other parts, for example the hanger as well as the
derailleur, have been pressed inward.
RD protection reset
Making ne adjustments to the derailleur
6.3.1.11 Quit
Return to the main menu screen. Closes the menu display and returns to
the start page.
6.4 Tips
6.4.1 Transporting your pedelec
WARNING
Remove panniers and other attachments when transporting the
pedelec, as they can come o and cause serious accidents.
By car: The bike rack must be designed for the higher weight of the
pedelec VI.I Overall weight Page EN-10, otherwise it can break and
cause a serious accident. It is imperative to follow the guidance of
the bike rack manufacturer.
IMPORTANT
Pedelecs carried on a rear-mounted bike rack must have suitable
weather protection. Water ingress can damage the motor and its
components. Suitable covers are available from your dealer and
online.
Bus, train and plane: Find out from your travel company
well in advance if their regulations allow you to take your
pedelec with you.
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-45
6.4.2 Storage
1. Store the pedelec in a dry, not excessively warm room. The battery
should not be exposed to direct sunshine. The recommended storage
temperature range is 18 to 23 °C.
6.4.3 Cleaning
WARNING
Beforecleaning,switchothesystemusingthe button on the top
tube. Warning: Accidental activation of the button can result in
severe injuries.
IMPORTANT
Do not clean the pedelec and its components with a water hose or high
pressure washer. Damage may still result even though the components
are sealed. Clean the bike with a soft damp cloth.
Do not immerse the drive unit or components into water. Damage may
still result even though the components are sealed.
Do not use any cleaners which contain alcohol or solvent, or which
scour. No coarse sponges or brushes may be used either. They leave
scratches and cause the surface to become matt. Clean the bike with a
soft damp cloth.
Do not allow dirt to dry out. It is best to clean the cycle
immediately after your ride.
Drive unit
CAUTION
Do not clean the drive unit when it is warm (e.g. straight after a ride).
You may burn yourself otherwise. Wait until the drive unit has cooled
down.
1. Switch o the system using the button on the top tube.
2. Clean the outside of the drive unit with a soft, damp cloth.
Display and easy-reach control
1. Clean the outside of the display and easy-reach control with a soft,
damp cloth.
EN-46 Original User Guide | Pedelec Shimano Steps E8000 Version 1
7. Battery
7.1 Safety information
WARNING
Only operate your pedelec with a suitable original battery. The use of
other batteries can cause explosions, serious burns and res. Further
consequences can include malfunctions and a limited battery life. You
can nd a list of approved batteries in 7.2 Technical data - battery
Page EN-48.
Only use the correct original battery charger to charge your battery.
The use of other battery chargers can cause explosions, serious burns
and res. Further consequences can include malfunctions and a
limited battery life. You can nd a list of permitted chargers in 9.4
Charger Page EN-57.
Keepbatteriesawayfromsparksandres.Preventbatteriesfrom
heating up too much. They can explode and cause serious burns and
res. Further consequences can include malfunctions and a limited
battery life. Keep batteries away from sources of heat (e.g. direct
sunlight and radiators). When charging the battery, ensure there is
adequate ventilation and observe the permitted ambient temperature
range: 0 - 40˚C. Do not extinguish a burning battery with water, only
the surrounding burning material. Fire extinguishers with metal re
powder (Class D) are more suitable.
WARNING
Batteries must not be destroyed, shredded, taken apart, opened up
or repaired. They can leak, explode and cause serious burns and
res. Contact your cycle dealer for help if you have problems with the
battery.
Damaged batteries must not be charged, used or transported.
» They can explode and cause serious burns and res.
» Gases can be released and irritate the airways. Ensure there is a
supply of fresh air and consult a doctor in the event of discomfort.
» Liquid can escape and cause skin irritation. Prevent contact with
it. In the event of any contact, rinse the liquid o your skin and
clothing with clean water (such as tap water). If the liquid gets
into the eyes, ush out with plenty of water without rubbing, and
seek medical help.
Do not send batteries by post. Batteries are dangerous goods that
under certain conditions may explode, causing severe burns and res.
Only trained personnel may prepare and transport batteries. If you
have a complaint about a battery, please always go through your cycle
dealer. Dealers are able to have batteries collected free of charge
under hazardous goods regulations.
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-47
CAUTION
Batteries must not be immersed in water. This presents a risk of
explosion. Do not extinguish a burning battery with water, only the
surrounding burning material. Fire extinguishers with metal re
powder (Class D) are more suitable. If it is possible to take the battery
safely outside, smother the re with sand. But you need not be afraid
of the battery exploding under you when you ride the cycle through
rain. The battery is sealed to prevent moisture and spray water from
entering.
IMPORTANT
Batteries must not be subjected to mechanical impact. This poses a
risk of damage. A battery can still be damaged after a drop or impact
even if there are no visible signs of damage. A battery which looks ne
on the outside should therefore also be subjected to an inspection.
Please contact your cycle dealer.
Perform a ‘learning cycle’: A new, fully charged battery should be
run down once until the motor assist stops and without recharging in
between. In that way the battery ‘learns’ its capacity, and the actual
capacity will agree with the level indicated on the battery status
display. As soon as the battery enters Sleep mode, press the battery
button for one second. Then the learn cycle can be continued. Please
perform a learn cycle every six months or 5,000 kilometres. When the
battery becomes older and you do not repeat the cycle from time to
time, the dierence between actual battery capacity and charge level
display will become greater and greater.
IMPORTANT
Only use the battery to operate this pedelec, otherwise there is a risk
of damage to the device.
Batteries are subject to the dangerous goods regulations.
Private users are permitted to transport them on the
road without further conditions. When transported by
commercial third parties (such as by air, freight forwarders
and logistics rms), special requirements of packaging
and labelling must be observed. Please contact your cycle
dealer if you have any questions about transportation.
EN-48 Original User Guide | Pedelec Shimano Steps E8000 Version 1
7.2 Technical data - battery
Type DCW-03 lithium ion battery (optional external
additional battery DCW-04)
Position Down tube (completely integrated)
Nominal capacity 10.5 Ah
Power 378 Wh
Nominal voltage 36 V
Weight 2100 g
Charge time* Approx. 3 hours
Charge cycles 1100
Cell Li-ion
Permissible ambient
temperature in operation
-10 to +40 °C
Permissible ambient
temperature for charging
0 to 40 °C
Storage temperature -10 to +50 °C
Recommended storage
temperature
18 to 23 °C
7.3 Tips
7.3.1 Range
Various factors determine how far you can go with your battery:
When you go on a long trip it is worth taking a spare battery
or battery charger with you.
Assist mode: You consume the most battery power in the highest assist
mode. The range decreases, the higher the selected assist mode.
Vary the assist modes you use. If there is a tailwind when
going downhill or on the level, you can still go fast with a
lower assist mode.
Tyre pressure: If the tyre pressure is too low it is harder for the tyres to
rotate. The drive unit needs to provide more assistance and the range
decreases.
Riding style: A low pedalling speed combined with high gears results in
high power consumption.
Change down in good time to maintain constant cadence,
especially when starting.
* With a 4 A charger, until battery is
fully charged (95% battery capacity).
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-49
Yourtnesslevel: The tter you are, the less assistance you will need.
Total weight: The lower the total weight supported by the bike, the easier
it will be to ride VI.I Overall weight Page EN-10.
Outside temperatures: The lower the outside temperatures (e.g. cold in
winter), the shorter the range.
Route selected: You need to pedal harder when cycling uphill or against
strong head wind. This is registered by the power sensor, which in turn
requires the motor to work harder.
7.3.2 Storage
1. Store the pedelec in a dry, not excessively warm room. The battery
should not be exposed to direct sunshine. The recommended storage
temperature range is 18 to 23 °C.
IMPORTANT
The battery should not be stored in a fully charged state. A charge
level between 50 and 70% is ideal. Since the battery loses charge
very slowly, you should recharge it when only one or two segments
are lit, but after six months at the latest.
8. Battery charger
8.1 Safety information
DANGER
Battery chargers are not a toy and must not be used by children
undertheageof8years.Olderchildrenmustbesucientlytrained
on how to use the battery charger. People who, because of their
physical, sensory or intellectual capabilities, or because of their lack
of experience or knowledge, are unable to use battery chargers, are
prohibited from using them unless supervised or under the instruction
of a responsible person. Otherwise there is a risk of mishandling with
consequential very serious injuries.
WARNING
Only use the correct, original charger to charge the battery. The use of
other battery chargers can cause explosions, serious burns and res.
Further consequences can include malfunctions and a limited battery
life. You can nd a list of permitted chargers in 9.4 Charger Page
EN-57.
Only charge the correct, original battery with the charger. The use of
other batteries can cause explosions, serious burns and res. Further
consequences can include malfunctions and a limited battery life. You
can nd a list of approved batteries in 7.2 Technical data - battery
Page EN-48.
EN-50 Original User Guide | Pedelec Shimano Steps E8000 Version 1
WARNING
Check the charger, cable and plug before each use. Do not use the
charger if you detect signs of damage. Do not open the charger
yourself,andonlyhaveitrepairedbyqualiedexpertsusingoriginal
spare parts. This poses a risk of re and explosion. Damaged chargers,
cables and plugs also increase the risk of electric shock.
The charger is only intended to be used indoors. Keep the charger
away from rain and moisture, and high air humidity. Do not use it
on a damp surface. If water gets into the charger there is a risk of
electric shock. If water has penetrated the casing, unplug the device
immediately and have it checked out by your dealer. Condensation
might form on the charger when the temperature suddenly changes
from cold to warm. When this happens, wait about an hour. This
is the time a charger needs to reach the temperature of the warm
surroundings. Prevent this happening by storing the charger where it
is used.
The plug must not be plugged in or removed when wet. Failure to
comply with this point can cause an electric shock. If water escapes
onto the plug, dry this thoroughly before plugging in.
WARNING
The charger may not be covered during the charging process. Do
notusethechargeronmaterialswhichcancatchreeasily(suchas
paper and textiles) or within a combustible environment. This also
applieswhenthebatteryischargedwhenttedtothepedelec.Inthis
case,thepedelecmustbepositionedsuchthatapotentialrecannot
spreadquickly(exercisecautionwithcarpetedoors).Donotexpose
the battery and pedelec to direct sunshine above 40 degrees. The
charger heat generated during the charge process represents a risk
of re. When the temperature is higher than 85˚C, or there is smoke
or an unusual smell, immediately unplug the mains connector of the
charger from the socket and disconnect the battery from the charger.
An overheated battery is damaged and may not be used again. Always
stay with the charger when it is in use.
Keepbatterychargersawayfromsparksandres. It can explode
causing severe burns and res. Further consequences can include
malfunctions and a reduced service life. Ensure there is adequate
ventilation for charging.
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-51
IMPORTANT
The mains voltage must match the supply voltage of the battery
charger, otherwise there is a risk of damage to the device. The supply
voltage for the charger is specied on the label on the back of the
device.
Do not charge batteries for a long period if they are already fully
charged or are not being used. Electrical storms, voltage uctuations
and short circuits can damage the battery.
Keep the battery charger clean. If the contacts are dirty, the dirt can
burn during charging, leaving burn marks. The charger may need to be
replaced in such cases 8.3.1 Cleaning Page EN-52.
8.2 Technical details
Battery charger
Battery voltage 36 V
AC input voltage 230 - 240 V
Frequency 50 - 60 Hz
Max. DC output voltage 42 V
Max. charge current 4 A
Dimensions ( L | W | H ) 206 mm | 94 mm | 61 mm
Permissible ambient
temperature when charging
0 to +40 °C
Storage temperature -10 to +50 °C
Recommended storage
temperature
18 to 23 °C
Weight 753 g
Protection class The charger is only intended to be used
indoors. Keep the charger away from rain
and moisture. Water penetrating into the
charger poses a risk of electric shock.
LEDs
Mains connector
Charging cable
Power cable
EN-52 Original User Guide | Pedelec Shimano Steps E8000 Version 1
The charging display symbols can vary. If you are not sure
what the symbols mean, contact your cycle dealer.
8.2.1 LED display on the charger
The LEDs on the battery charger display the state of the charger.
Symbol Description Meaning
!
The green LED ashes. The battery charger is
connected to the mains
network.
!
The green LED ashes
rapidly.
The battery is charging.
!
The green LED is lit
continuously.
The battery is fully charged.
!
The red LED ashes rapidly. Charging fault
8.3 Tips
8.3.1 Cleaning
DANGER
Always unplug the charger from the mains before cleaning and
especially before wiping it, otherwise you could get an electric shock
if you touch the contacts.
IMPORTANT
Do not immerse the charger in water. Damage may still result even
though the components are sealed.
Do not use any cleaners which contain alcohol or solvent, or which
scour. No coarse sponges or brushes may be used either. They leave
scratches and cause the surface to become matt. Clean the charger
with a soft damp cloth.
1. Remove the charging cable from the battery charging socket.
2. Unplug the charger from the mains socket.
3. Clean the casing with a slightly damp, soft cloth.
4. If the contacts are dirty, clean them with a soft dry cloth.
8.3.2 Storage
1. Store the battery charger in a dry, not excessively warm room. The
charger should not be exposed to direct sunshine. The recommended
storage temperature range is 18 to 23 °C.
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-53
9. Fault
9.1 Codes
9.1.1 Warning codes
Display of a warning code
Warning codes appear in the top centre of the display. They disappear when the problem has been resolved. Follow the
solution listed in the table in order to resolve the problem.
Warning code Description Cause Remedy
W010 Pedal assistance may be lower
than normal.
Motor is too hot. Ride without assistance until the motor cools o. If the warning code reappears, contact your
dealer.
W011 No riding speed is displayed. The switch-o speed is maybe
lower than normal.
Check whether the speed sensor is installed correctly. If the warning code reappears, contact your
dealer.
W013 Pedal assistance may be lower
than normal.
The torque sensor is possibly
not fully initialised.
Replace the support switch in the gear shift or only switch on one support switch and then switch
the system on again. If the warning code reappears, contact your dealer.
W032 The pedal assistance provided
in [GO] mode is maybe lower
than normal.
An electrical gear shift is
maybe installed instead of a
mechanical gear shift.
Reinstall the derailleur for which the system was designed. If the warning message reappears,
contact your dealer.
EN-54 Original User Guide | Pedelec Shimano Steps E8000 Version 1
9.1.2 Error codes
Display of an error code
If resetting the battery power does not resolve the problem, or the same problem occurs frequently, contact
your dealer.
Error code Description Cause Remedy
E010 No pedal assistance when
riding.
System fault Press the button to restart the system. If the error code reappears, contact your dealer.
E011 No pedal assistance when
riding.
System fault Press the button to restart the system. If the error code reappears, contact your dealer.
E013 No pedal assistance when
riding.
An anomaly has been detected
in the drive unit rmware.
Please contact your cycle dealer.
E014 No pedal assistance when
riding.
The speed sensor may be
incorrectly installed.
Please contact your cycle dealer.
E020 No pedal assistance when
riding.
A communication error between
the battery and drive unit has
been detected.
Check that the cable linking the battery and drive unit is correctly connected. If the error code
reappears, contact your dealer.
E021 No pedal assistance when
riding.
The battery connected to the
drive unit complies with system
standards, but is not supported.
Press the button to restart the system. If the error code reappears, contact your dealer.
E022 Switch o of all system
functions.
The battery connected to the
drive unit does not comply with
system standards.
Press the button to restart the system. If the error code reappears, contact your dealer.
E043 No pedal assistance when
riding.
The display rmware may be
corrupted.
Please contact your cycle dealer.
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-55
9.2 Drive unit, display and support switch
Description Cause Remedy
No support is provided. a) The battery is not suciently charged. a) Check the battery charge. If the battery is almost empty, recharge it.
b) Do you take long slopes or ride for extended periods with
heavy loads in summer weather? The battery may be too hot.
b) Switch o the system, wait a while, and then try again.
c) The motor (DU-E8000), display (SC-E8000) or support switch
(SC-E8000-L) may be incorrectly connected, or there may be a
problem with one or more of them.
c) Contact your dealer.
d) Speed too high. d) Check the display. There is no assistance at speeds in excess of 25 km/h.
e) Are you pedalling? e) The bicycle is not a motorcycle. You must also use the pedals.
f) Is the assistance mode switched OFF? f) Set the assistance mode to any mode other than OFF. If you continue to feel that no
assistance is provided, contact your dealer.
g) Is the system switched on? g) Press the ON/OFF button to switch on the system again. If you continue to feel that no
assistance is provided, contact your dealer.
The pedals are dicult to use. a) Tyre pressure too low. a) Pump up the tyres.
b) Assistance mode set to OFF. b) Set the assistance mode to BOOST. If you continue to feel that no assistance is
provided, contact your dealer.
c) The battery is not suciently charged. c) Check the degree of assistance again after charging the battery. If you continue to feel
that no assistance is provided, contact your dealer.
d) Did you switch the system on with your foot on the pedal? d) Switch the system on again, without applying any pressure to the pedal. If you
continue to feel that no assistance is provided, contact your dealer.
EN-56 Original User Guide | Pedelec Shimano Steps E8000 Version 1
Description Cause Remedy
No display a) No power a) Press the button.
b) The battery is not suciently charged. b) Charge the battery and try again.
c) The battery is charging. c) The system cannot be switched on when the battery is charging. Wait until the battery
is completely charged, or interrupt the charging process.
d) The display is not properly mounted on the bracket. d) Install the bicycle computer correctly.
e) The power cable connector is not properly connected. e) Check whether the power cable connector which connects the motor unit to the drive
unit is disconnected. If you are unsure, contact your dealer.
f) A component which the system does not recognise has been
connected.
f) Contact your dealer.
Three acoustic signals are
heard.
This indicates an error or a warning. Follow the instructions relating to the relevant code.
There is signal interference. This is not a fault. Turn o the signal.
Two audible signals are heard
when the assistance button is
pressed. In addition, it is not
possible to press the button.
The operation of the pressed button has been deactivated. This is not an error.
9.3 Battery
Description Cause Remedy
The battery does not charge. a) The battery charger plug is not rmly inserted into the socket. a) Unplug the battery charger power plug from the socket. Reinsert the plug. Repeat the
charging process. If it is still not possible to charge the battery, contact your dealer.
a) The battery charger charging connector is not rmly inserted
into the battery.
b) Unplug the battery charger charging connector from the battery charging socket, and
reinsert. Repeat the charging process. If it is still not possible to charge the battery,
contact your dealer.
c) Damaged battery. c) Damaged batteries must not be charged or used for any other purpose. Contact
your cycle dealer. The battery may have to be replaced.
d) Battery charger is faulty. d) Have your charger checked out by your cycle dealer; it may have to be replaced.
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-57
Description Cause Remedy
The battery is hot. The battery temperature may exceed the operating temperature
range.
Interrupt the charging process, wait a while, and try charging again. If the battery is too
hot to touch, there may be a problem with the battery. Please contact your cycle dealer.
An unusual smell is noticeable. The battery may be faulty. Stop using the battery immediately, and contact your dealer.
Smoke is coming from the
battery.
The battery may be faulty. Stop using the battery immediately, and contact your dealer.
The battery seems to discharge
more rapidly than it used to.
The battery may have reached the end of its usable life. Replace it with a new battery.
The travel range appears too
short.
The travel range depends on:
» Ride prole
» Assistance mode
» Tyre pressure
» Riding style
» Physical condition
» Overall weight
» Outside temperatures
» Battery capacity. A much shorter service life after the
charging process indicates that the battery has lost
considerable capacity. The battery may have to be replaced.
Discuss how to proceed with your cycle dealer.
» The route selected
There are many reasons why the travel range may appear too short.
9.4 Charger
Description Cause Remedy
The battery charger is hot. The battery charger temperature may exceed the operating
temperature range.
Interrupt the charging process, wait a while, and try charging again. If the problem re-
occurs, contact your dealer.
The charging process will not
start.
The battery may have reached the end of its usable life. Replace it with a new battery.
The battery charger is warm. If the battery charger is used to charge batteries continuously, it
can become warm.
Wait awhile before using the battery charger again.
EN-58 Original User Guide | Pedelec Shimano Steps E8000 Version 1
9.5 Gear changes
Description Cause Remedy
No gear is displayed. The gear is only displayed when the electronic gear shift is in use. Check whether the power supply cable is disconnected. If you are unsure, contact your
dealer.
When using an electronic gear
shift, pedal assistance seems to
be weaker when changing gears.
The pedal assistance is set to an optimum level by the computer. This is not an error.
A noise can be heard after
changing gear.
Please contact your cycle dealer.
A noise can be heard from the
rear wheel during normal riding.
Gear changing is not set correctly. a) Mechanical gear shift: Adjust the tensioning of the gear shift cable.
b) Gear shifting: Please contact your cycle dealer.
When you bring the bicycle to a
stop, the gear does not move to
the Start mode position.
Excessive pressure is being applied on the pedals. Only apply gentle pressure to the pedals when changing gear.
The front or rear lights do not
light, even when the button is
pressed.
E-TUBE PROJECT may be set incorrectly. Please contact your cycle dealer.
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-59
Screwxing Thread Tightening torque (Nm)
Pedal crank screw M6 10
Pedal crank arm, aluminium M6 12 – 14
Pedal 9/16 40
Ahead stem angle adjustment M6 8 – 10
Ahead stem handlebar clamp M5 / M6 / M7 M5: 5 / M6: 10 / M7: 14
Ahead stem steerer tube M5 / M6 / M7 M5: 5 / M6: 10 / M7: 14
Saddle clamp bottom M5 / M6 / M8 M5: 5 / M6: 10 / M8: 20
Disc brake calliper, Shimano, IS and PM M6 6 – 8
Disc brake calliper, AVID, IS and PM M6 8 – 10
Disc brake calliper, Magura, IS and PM M6 6
Gear lever clamp M5 5
Brake lever clamp M5 Ref. manufacturer's spec.
Cassette xing ring N/A 30 – 40
Screw-on handlebar plugs M4 / M5 M4: 3 / M5: 5
Motor bolts M8 25
10. Torque settings
DANGER
Only use appropriate tools to tighten screws and bolts. Observe
thespeciedtorquesetting.Thecomponentmanufacturer'storque
settings take precedence (where available). Failure to comply can
result in screws/bolts becoming loose, tearing away or fracturing. If
that happens while you are riding the bike, components may come
o and you could have a severe crash. If screws are overtightened,
components can also be damaged. Tighten all screws and bolts
that are relevant for safety with a torque wrench. This indicates the
corresponding torque in newton metres (Nm).
If no values are shown on the component or component manuals, use the
torque settings from the following table.
EN-60 Original User Guide | Pedelec Shimano Steps E8000 Version 1
Notes
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-61
Notes
EN-62 Original User Guide | Pedelec Shimano Steps E8000 Version 1
Notes
Original User Guide | Pedelec Shimano Steps E8000 Version 1 EN-63
Notes
Anleitungen, Service-Heft und Konformitätserklärungen
zum Download als PDF:
User guides, service book and declarations of conformity
are available for download in PDF format at:
Manuels, carnet de maintenance et déclarations
de conformité pour téléchargement au format PDF :
www.derby-cycle.com/en/downloads/downloads.html
Finden Sie Ihren Fachhändler in Ihrer Nähe:
Find dealers:
Trouver un revendeur :
www.focus-bikes.com
DERBY CYCLE WERKE GMBH
Siemensstraße 1-3
49661 Cloppenburg, Germany
www.derby-cycle.com
© Copyright, reprinting, duplication and distribution, in whole or in part only with consent from Derby Cycle Werke GmbH.
Subject to misprints, errors and technical alterations.
www.focus-bikes.com
1973K0017044
57

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