Bedienungsanleitung Foscam FI9816P V3 (Seite 84 von 87) (Englisch)

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 If returned products are found defective, we will replace the product and assume the shipping cost

for sending back the replacement unit to customers.

 If for any reason, we are unable to provide a replacement of the original returned item(s). You will

have a choice for a “Substitute” item at the same equal value.

 We do not provide exchange and replacement due to normal hardware upgrade according the

market after 14 days after the product is delivered.

 Our technicians will test the product before send out the replacement, any other demand for more

than two times replacement for the same product during replacement limit will be rejected.

 Replaced products are warranted from the balance of the former warranty period.

Warranty Forfeiture

 Warranty is void if purchase from unauthorized distributor or reseller.

 Warranty is void if trade-mark, serial tags, product stickers have been removed, altered or tampered

with.

 Warranty is void for mishandling, improper use, or defacing the product.

 Warranty is void for physical damage, altered, either internally or externally, improper or inadequate

packaging when returned for RMA purposes.

 Warranty is void if damage has resulted from accident, dismantle, abuse, or service or modification

by someone other than the appointed vendor, souse, fission or the spare part has been over the

period of warranty.

 Warranty is void if product is damaged due to improper working environment or operation. (For

example, improper temperature, humidity, unusual physical or electrical stress or interference,

failure or fluctuation of electrical power, static electricity, using wrong power adapter, etc.)

 Warranty is void if damaged by the use of parts not manufactured or sold by FOSCAM.

 Damage caused by improper installation of third-party products.

 Warranty is void if damaged for irresistible cause, such as earthquake, fire, lightning, flood, etc.

 Product beyond limited warranty.

Shipping Fee



If products are defective or damaged under normal use or operation in the replacement limit,

distributors or resellers are responsible for the shipping cost the product back to customers,

customers should assume the shipping cost send the product to the point-of-purchase.



During replacement limit, if customers ask for replacement due to the product does not fit for

customer’s personal expectation, customers should responsible for both shipping fee.



Customers shall be responsible for both shipping fee if their product beyond the replacement limit

but still in warranty limit.

Repair Service Out Of Warranty

 FOSCAM provide extra repair service for product that out of warranty, it is chargeable. The total fee

contains device cost and service fee. Device cost (including accessories) is the standard uniform

price provide by FOSCAM.

 Different region may have different service fee, please contact the point-of-purchase to confirm that

before you ask for this service.

 Our technicians will quote the total price after detect the product, If customers refused to repair after

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Foscam FI9816P V3 Seite 84

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