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5. Save the le and disconnect the
device from your PC.
Viewing Personal Dictionaries
1. In Personal Dictionary, press /
in the dictionary you want and then
press
enter
.
2. Press / to select the entry you
want to view and press
enter
.
• Youcanalsotypeinthe“Find:”eld to
look for a word.
Editing Personal Dictionaries
Use the following soft keys.
• DELETE:Deletesadictionaryorword
entry.
• DEL ALL:Erasesalldictionariesor
word entries.
• EDIT:Editsawordentry.
• RENAME:Renamesadictionary.
4.4 Grammar Guides
1. In the Learn menu, press / to
select Grammar Guides and then
press
enter
.
2. Press / to select the topic you
want to study and then press
enter
.
• Whensub-topicsareavailable,
repeat the step above for further
selections.
• See1.4 Browsing in the Device.
3. Press
FN
+ / to view the
previous or next topic.
4. Press
back
to go to the list of topics
or MAIN to go to main menu of
grammar guides.
Quizzes
Manysectionsinthegrammarguide
includeaquiz.PressQUIZ to go to the
quiz.Ifatopiccontainsmultiplequizzes,
you will see more than one QUIZ soft key.
Afterthequiz,pressCLOSE to return to
the topic you were reading.
4.5 Using Additional References
Your device contains additional
referencesonwriting.Theyinclude:
• GoodWritingGuide
• LanguageinAction
• RhetoricallySpeaking
• WordPower
• WriteonTarget
1. In the Learn menu, press /
to select one of the additional
references and then press
enter
.
2. Press / to select the topic you
want to study and then press
enter
.
• Whensub-topicsareavailable,
repeat the step above for further
selections.
• See1.4 Browsing in the Device.
3. Press PREV or NEXT to view the
previous or next topic.
4. Press
back
to go to the list of topics
or MAIN to go to main menu of the
current reference.
4.6 Finding Idioms, Usage
Examples and Denitions
Your device can locate idioms, usage
examplesanddenitions.Youcanuse
multiple words for searching.
1. In the Learn menu, press / to
select Usage Examples, Idiom Search
or Denition Search and then press
enter
.
2. Type a word.
• Witheachletteryoutype,theresulting
list of potential matching entries is
refreshed. If the letters you typed
match an entry in the word list, it is
automaticallyhighlighted.Or,press
/ to select another word entry you
see in the word list.
• Press RANGE to select a multiple word
search option.
All = Look for entries with the search
words, whenever they appear.
Items following specied order = Look
for entries with the search words, in
the order as you type.
Input words are in successions = Look
for entries with the search words, in
the word successions as you type.
3. Press
enter
.
• If there are multiple results within an
entry, press / to select the one you
want and then press
enter
.
4. Press DICT to go to the dictionary
containing the current entry.
• Press
back
to return from the
dictionary.
5. Press
clear
to start a new search.
4.7 Search History
Thedevicestoresthemostrecently
browsed entries in the dictionaries.
1. In the Learn menu, press / to
select History and then press
enter
.
• Asashortcut,press
FN
+ .
2. Press / to select an entry and
then press
enter
.
Editing History
Use the following soft keys.
• DELETE: Deletestheselectedentry.
• CLEAR:Clearstheentirehistory.
5. SOLVE menu
Your device contains three solvers to help
youndwords.
5.1 Anagram Solver
AnagramSolverbuildswordsusingall
letters you enter.
1. In the Solve menu, press / to
select Anagram Solver and then
press
enter
.
2. Type a group of letters (e.g., ptosrte)
and then press BUILD or
enter
.
• Thelistofanagramsthatmatchthe
entered group of letters is displayed.
• PressGLOBAL to look for the letters in
GlobalSearch.
3. Use the direction keys to scroll
through the list of results, if
necessary.
• PressDEFtolookupthedenitionof
an anagram. Press
back
to return to
the solver.
4. Press NEW to start a new search.
5.2 Crossword Solver
UseCrosswordSolvertondwords
where you only know some of the letters.
1. In the Solve menu, press / to
select Crossword Solver and then
press
enter
.
2. Type a pattern of letters (e.g.,
con?e??) and then press
enter
.
• “?”replacesasingleletterinaword.
• Thelistofwordsthatmatchthe
entered pattern is displayed.
3. Press / to select the word you
want from the list and then press
enter
.
• Press
back
to return to the solver.
4. Press CLEAR to start a new search.
5.3 Word Builder
Word Builder generates a list of words
that can be made from any number of the
letters you enter.
1. In the Solve menu, press / to
select Word Builder and then press
enter
.
2. Type a group of letters (e.g., ptyssti)
and then press BUILD or
enter
.
• Alistofwordsthatcanbespeltusing
any number of the entered letters is
displayed.
• PressGLOBAL to look for the letters in
GlobalSearch.
3. Use the direction keys to scroll
through the list of results, if
necessary.
• PressDEFtolookupthedenitionof
an anagram. Press
back
to return to
the builder.
4. Press NEW to start a new search.
6. GAMES menu
6.1 Playing the Games
Changing Game Settings
1. In the Games menu, press / to
select Game Settings and then press
enter
.
2. Press / to select one of the
settings. Press to show the
options in a setting. Press / to
select one of the options and then
press
enter
.
• Skill level determines the level of
diculty.
3. Press
back
when done.
6.2 Selecting a Game
In the Games menu, press / to select
the game of your choice and press
enter
.
6.3 Game Instructions
After a game is selected, press
FN
+
menu
to learn the game instructions.
7. TOOLS menu
7.1 Changing the Settings
1. In the Tools menu, press / to
select Settings and then press
enter
.
2. Press / to select one of the
following settings:
• Shuto determines how long your
device stays on if no key is pressed.
• Contrast determines how dark or light
the screen is.
• Type size determinesthesizeofscreen
type.
• Learn a Word determines whether or
not you would like to be greeted with
a word selected from the dictionaries
every time you turn on the device.
• Time setup allows you to set the clock.
3. Press / to select an option
(except for Time Setup).
4. Press CLOSE when done.
Setting the Time and Date
1. Press when Time setup is selected
in the screen for settings.
2. Press / to select the setting you
want.
• When Date or Time is selected, press
, then press / to move between
eldsinthepop-upwindow.Press
/ to adjust the values. Press
enter
when done.
• When Date Format or Time Format
is selected, press / to select the
desired date or time display style.
• When Home City or World City is
selected, press , then press / to
select a city and press
enter
. You can
also press a letter to go directly to that
part of the list.
• When Home City DST or World City
DST is selected, press / to turn
DaylightSavingTimeonoro.
3. Press
back
when done.
7.2 Using the Clock
1. In the Tools menu, press / to
select Clock and then press
enter
.
• Theclockdisplaysbothhomeand
world times.
Setting Date and Time
1. In the clock, press SETUP.
2. Press / to move between elds
and / to adjust values.
3. Press 12HR or 24HR to select the
time format.
4. Press SAVE when done.
Setting Cities
1. In the clock, press CITY.
2. Press / to move between home
or world city.
3. Press
enter
and then press /
to select a city from the pop-up
window and then press
enter
.
• You can also press a letter to go
directly to that part of the list.
4. Press DST ON or DST OFF to activate
or deactivate the Daylight Saving
Time.
5. Press SAVE when done.
7.3 Using the Currency
Converter
1. In the Tools menu, press / to
select Currency Converter and then
press
enter
.
2. Press / to select a currency.
3. Enter the numbers for conversion.
• Press T for a decimal. As you type the
numbers, the equivalent value in other
currencies shows automatically.
4. Press
clear
or NEW to start a new
conversion. Press CLOSE to exit.
Adjusting Exchange Rates
1. Press SETUP in the currency
converter.
2. Press / to select an exchange
rate you want to change.
3. Press
clear
to clear the selected rate.
4. Enter a new exchange rate.
5. Press SAVE.
• Toquitwithoutsaving,pressCLOSE.
• PressDEFAULT to reset all rates to
default values.
7.4 Using Phone Book
Adding Entries
You can save up to 100 entries in the
phone book.
1. In the Tools menu, press / to
select Phone Book and then press
enter
.
2. Press NEW.
3. Enter the appropriate information
in the available elds.
• See 3.6 Hints on Inputting Words.
• Press or
enter
toadvancetothenext
eld.
4. When done, press SAVE.
• Toquitwithoutsaving,pressCLOSE.
Viewing and Editing
• In Phone Book, press / to select
the entry you want to view and press
enter
. You can also type a keyword to
look for an entry.
• Usethefollowingsoftkeystoeditthe
entries:
DELETE:Deletesaselectedentry.
DEL ALL:Erasesallentries.
EDIT:Editsaselectedentry.
Using a Password
Useapasswordtopreventunauthorized
access. Always write the password in a
safe,separatelocation.Toprotectyour
information, please make regular copies
ofyourdataonyourPC.See9.4 Backing
Up Your Data.
1. In Phone Book, press PASSWD.
2. At the prompt, type a password of
up to eight characters and press
enter
.
3. Re-enter the same password and
press CONFIRM or
enter
.
• Yourpasswordisnowset.
• Tochangethepassword,repeatsteps
2-3.
• Todisablethepassword,deletethe
existingpasswordatboth password
prompts.
7.5 Using the Calculator
• Inthe Tools menu, press / to select
Calculator and then press
enter
.
• Totypeanumber,usethenumber
keys.
• Toperformmathsfunctions(e.g.+,–,
x,÷,sin,cos,tan,%,EXP,log)usethe
keys with mathematical signs printed
on the top right corner.
• Toerasethelasttypednumber,press
back
.Toperformanoperation,press
enter
.Toclearonlythelastoperation,
press CE.Toclearalloperations,press
AC or
clear
.
7.6 Using the Metric Converter
1. In the Tools menu, press / to
select Metric Converter and then
press
enter
.
2. Press / to select a conversion
category and then press
enter
.
3. In the selected category, press /
to select a measurement unit.
4. Enter the numbers for conversion.
• Press T for a decimal. As you type the
numbers, the equivalent value in other
units shows automatically.
5. Press
clear
or NEW to start a new
conversion. Press CLOSE to exit.
8. General Controls
8.1 Headphone Jack
Theheadphonejackislocatedonthe
right of the device for 3.5 mm, 35 ohm
impedance stereo headphones. Caution:
Monophonicheadphoneswillnotwork
with this unit.
8.2 USB Port
TheUSBportislocatedontheleftofthe
deviceforamini-USB1.1compatible
connection.See9.1 Connecting to a PC.
8.3 Adjusting Sound Volume
Press
FN
+ to show the volume
control menu. Press / to adjust the
volume and then press
back
.
8.4 Changing Size of Screen
Type
Press repeatedlytochangethesize
of the screen type.
8.5 Help is Always at Hand
You can view a help message at any
screen by pressing
FN
+
menu
.Toexit
help, press
back
.
8.6 Resetting Your Device
If the keyboard fails to respond, or if the
screen performs erratically, use a paper
clip to gently press the reset button
located on your unit to reset your device.
Warning! Pressing the reset button
with more than light pressure may
permanently disable your unit. In
addition, resetting the unit erases
settings and information you may have
entered.
9. PC Connections
9.1 Connecting to a PC
1. Turn on your device.
2. Connect the wide end of a USB cable
(not included) to a USB port on your
PC and the smaller end to the USB
port on your device.
• You see a “Franklin connects” icon
on the screen of your device when
itisproperlyconnectedtoyourPC.
Thekeyboardonyourdeviceisnow
disabled.
• Thersttimeyouplugyourdevice
intoyourPC,softwaredriversmay
install.Thishappensautomatically.
When the drivers are installed your
PCwillletyouknowthatyourdevice
is ready to use. A window may also
be opened displaying the available
folders on your device. If you need
tondit,lookforadrivelabelled
“FRANKLIN”.
9.2 Copying Files to Your Device
Your device is not limited to the books
it comes with. You can transfer personal
dictionaries. You can also save copies of
yourdatatoanotherlocationonyourPC
to backup important information.
Trycopyingapersonaldictionary(.txt
le)toyourdevice:
1. Make sure your device is connected
to your PC.
See9.1 Connecting to a PC.
2. On your PC, use Windows
Explorer to nd the drive labelled
“FRANKLIN” and double-click it to
open it.
3. Double-click “PersonalDict” to open
that folder.
4. Navigate on your PC to where you
store .txt les.
5. Right-click the .txt le you want to
copy to your device and then click
“Copy” from the pop-up menu.
6. Right-click in the “PersonalDict”
window and then click “Paste” from
the pop-up menu.
7. Close the open folders.
8. Unplug the USB cable from your PC
and the device.
9.3 About Your Device Folders
When you connect your device to
yourPC,youcanseeanassortmentof
folders for storing various types of data.
Remember,“PersonalDict”isalways
thelocationstosaveany.txtformatted
personal dictionaries so they appear on
your device. Any other available folders
willcontainthesavedmaterialfromMy
Word List, the Phone book and other
features.
9.4 Backing Up Your Data
While your device is connected to your
PC,copyanyorallofthefoldersand
thenpastethemtoalocationonyourPC
where you want to save them.
9.5 Restoring Your Data
If you accidentally erase information or it
is lost while replacing the batteries, you
can restore your data by connecting your
devicetoyourPC.Next,ndthelocation
onyourPCwhereyousavedabackup
copyofyourinformation.Copythe
information and then paste them in the
window containing your device’s folders.
Youcanthenre-accessyourpreviously
saved information.
10. Additional Information
10.1 Specications
Model: DMQ-2110 Collins Speaking
Reference Library
Batteries: 2xAAA(included)
Size:129x78x19mm
Weight: 168 g
ISBN: 978-1-59074-712-4
©2006-2012FRANKLINELECTRONIC
PUBLISHERS,INC.
Burlington,N.J.08016-4907U.S.A.All
rights reserved.
Franklin Electronic Publishers
(Deutschland)GmbH
Kapellenstrasse13,85622Feldkirchen,
Germany
©HarperCollinsPublishers2005-2010.All
rights reserved.
©1994-2011EncyclopædiaBritannica,
Inc. All rights reserved.
©2009AcapelaGroupS.A.Allrights
reserved.
ImportedtotheEuropeanCommunity
by:FranklinElectronicPublishersGmbH
Kapellenstr.13,85622Feldkirchen,
Germany
DistributedbySEIKOU.K.Limited,SC
House,VanwallRoad,Maidenhead,
Berkshire,SL64UW
10.2 Product Care
Your device is designed to be light,
compact,anddurable.However,itisan
electronic device and must be treated
carefully. Putting unnecessary pressure
on it or striking the device against other
objects can cause damage.
In order to avoid damage to your device,
please:
• Keepthelidclosedwhenyouarenot
usingit.Thiswillprotectthescreen
from being broken, scratched or
marred in any way.
• Donotdrop,crush,bend,orapply
excessiveforcetothedevice.
• Donotexposeyourdeviceto
moisture,extremeorprolonged
heat, cold, humidity, or other adverse
conditions. Avoid storing it in damp,
humid,orwetplaces.Thedeviceisnot
waterproof.
• Cleanthedevicebysprayingamild
glass cleaner onto a cloth and wiping
itssurface.Donotsprayliquids
directly on your device.
• Shouldthedevice’sdisplayglass
break, properly dispose of the product
avoiding contact with your skin, and
then wash your hands immediately.
• Pleasekeepscreenprotectorsand
plastic bags away from babies
and children to avoid danger of
suocation.
10.3 Recycling and Disposal
Device Disposal
Thisdeviceshouldbedisposedof
through your local electronic
productrecyclingsystem-donot
throw in the rubbish bin.
Packaging Disposal
Please save this User’s Guide and all
packing materials, as they contain
important information. In case of
disposal, please refer to your local
recycling system.
Battery Disposal
Donotdisposeofbatterieswith
normal household waste. Please
obey your local regulations when
disposing of used batteries. Please visit
www.franklin.com/eu to contact Franklin
or its distributors to get info for battery
disposaland/orreplacement.However,
shippingandhandlingexpensesmight
apply.
Thisunitmaychangeoperatingmodes,
lose information stored in memory,
or fail to respond due to electrostatic
discharge or electrical fast transients.
Normaloperationofthisunitmaybe
re-establishedbypressingthereset
key, by pressing
, or by removing
and replacing the battery.
10.4 FCC Notice (U.S.)
ThisdevicecomplieswithPart15oftheFCCRules.
Operationissubjecttothefollowingtwoconditions:
(1)Thisdevicemaynotcauseharmfulinterference,
and(2)Thisdevicemustacceptanyinterference
received, including interference that may cause
undesired operation.
Warning:Changesormodicationstothisunitnot
expresslyapprovedbythepartyresponsiblefor
compliance could void the user’s authority to operate
the equipment.
Note: Thisequipmenthasbeentestedandfound
tocomplywiththelimitsforaClassBdigitaldevice,
pursuanttoPart15oftheFCCRules.Theselimitsare
designed to provide reasonable protection against
harmfulinterferenceinaresidentialinstallation.This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interferencetoradiocommunications.However,
there is no guarantee that interference will not occur
in a particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipmentoandon,theuserisencouragedtotry
to correct the interference by one or more of the
followingmeasures:
1) Reorient or relocate the receiving antenna. 2)
Increase the separation between the equipment and
receiver.3)Connecttheequipmentintoanoutleton
acircuitdierentfromthattowhichthereceiveris
connected.4)Consultthedealeroranexperienced
radio/TVtechnicianforhelp.
Note: Thisunitwastestedwithshieldedcableson
theperipheraldevices.Shieldedcablesmustbeused
with the unit to ensure compliance.
Note: Themanufacturerisnotresponsibleforany
radioorTVinterferencecausedbyunauthorized
modicationstothisequipment.Suchmodications
could void the user’s authority to operate the
equipment.
11. License Agreement (U.S.)
READTHISLICENSEAGREEMENTBEFOREUSING
THEPRODUCT.YOURUSEOFTHEPRODUCTDEEMS
THATYOUACCEPTTHETERMSOFTHISLICENSE.IF
YOUDONOTAGREEWITHTHESETERMS,YOUMAY
RETURNTHISPACKAGEWITHPURCHASERECEIPT
TOTHEDEALERFROMWHICHYOUPURCHASED
THEPRODUCTANDYOURPURCHASEPRICEWILLBE
REFUNDED.PRODUCTmeansthesoftwareproduct
and documentation found in this package and
FRANKLINmeansFranklinElectronicPublishers,Inc.
Limited Use License
AllrightsinthePRODUCTremainthepropertyof
FRANKLIN.Throughyourpurchase,FRANKLINgrants
youapersonalandnonexclusivelicensetouse
thisPRODUCT.Youmaynotmakeanycopiesofthe
PRODUCTorofthedatastoredthereinatthetime
of purchase, whether in electronic or print format.
Suchcopyingwouldbeinviolationofapplicable
copyright laws. Further, you may not modify, adapt,
disassemble, decompile, translate, create derivative
works of, or in any way reverse engineer the
PRODUCT.Youmaynotexportorre-export,directly
orindirectly,thePRODUCTwithoutcompliancewith
appropriategovernmentalregulations.ThePRODUCT
containsFranklin’scondentialandproprietary
information which you agree to take adequate steps
toprotectfromunauthorizeddisclosureoruse.This
licenseiseectiveuntilterminatedbyFranklin.This
license terminates immediately without notice from
FRANKLINifyoufailtocomplywithanyprovisionof
this license.
12. Warranty Information
12.1 Disclaimer of Warranties
Exceptasspecicallyprovidedherein,Franklinmakes
nowarrantyofanykind,expressorimplied,with
respect to this product.
12.2 Limited Warranty (U.S.)
LIMITED WARRANTY, DISCLAIMER OF
WARRANTIES, AND LIMITED REMEDY
FRANKLINWARRANTSTOTHEORIGINALPURCHASER
THATTHISPRODUCTWILLBEFREEFROMDEFECTS
INMATERIALSANDWORKMANSHIPFORAPERIOD
OFONE(1)YEARFROMTHEORIGINALDATEOF
PURCHASEASEVIDENCEDBYACOPYOFTHESALES
RECEIPT.THISLIMITEDWARRANTYDOESNOTCOVER
DAMAGEDUETOACTSOFGOD,ACCIDENT,MISUSE,
ABUSE,NEGLIGENCE,MODIFICATION,UNSUITABLE
ENVIRONMENT,ORIMPROPERMAINTENANCE.THE
SOLEOBLIGATIONANDLIABILITYOFFRANKLIN,
ANDTHEEXCLUSIVEREMEDYUNDERTHISLIMITED
WARRANTY,ISREPAIRORREPLACEMENTATTHESOLE
OPTIONOFFRANKLINANDTHISREMEDYAPPLIES
ONLYINTHECASEINWHICHFRANKLINDETERMINES
THATTHEPRODUCTWASDEFECTIVEANDTHAT
THEDEFECTAROSEWITHINTHEDURATIONOFTHE
LIMITEDWARRANTY.THISREMEDYISTHEEXCLUSIVE
REMEDYFORBREACHOFTHISWARRANTY.THIS
WARRANTYGIVESYOUCERTAINRIGHTS;YOUMAY
ALSOHAVEOTHERRIGHTSTHATMAYVARYFROM
JURISDICTIONTOJURISDICTION.
EXCEPTFORTHELIMITEDWARRANTYEXPRESSLY
RECITEDABOVE,THISFRANKLINPRODUCTIS
PROVIDEDONAN“ASIS”BASIS,WITHOUTANYOTHER
WARRANTIES,EXPRESSORIMPLIED,INCLUDING,BUT
NOTLIMITEDTO,WARRANTIESOFMERCHANTABLE
QUALITY,MERCHANTABILITY,ORFITNESSFOR
APARTICULARPURPOSE,ORTHOSEARISINGBY
LAW,STATUTE,USAGEOFTRADE,ORCOURSE
OFDEALING.THISWARRANTYAPPLIESONLYTO
PRODUCTSMANUFACTUREDBYORFORFRANKLIN
ANDSPECIFICALLYDOESNOTINCLUDEBATTERIES,
CORROSIONOFBATTERYCONTACTSORANYOTHER
DAMAGECAUSEDBYBATTERIES.FRANKLINSHALL
NOTHAVEANYLIABILITYTOTHEPURCHASEROR
ANYOTHERPERSONORENTITYFORANYINDIRECT,
INCIDENTAL,SPECIAL,ORCONSEQUENTIAL
DAMAGESWHATSOEVER,INCLUDING,BUTNOT
LIMITEDTO,LOSSOFREVENUEORPROFIT,LOST
ORCORRUPTEDDATA,OROTHERCOMMERCIAL
ORECONOMICLOSS,EVENIFFRANKLINHASBEEN
ADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES,
OREVENIFOTHERWISEFORESEEABLE.FRANKLINIS
NOTRESPONSIBLEFORCLAIMSBYATHIRDPARTY.
FRANKLIN’SMAXIMUMAGGREGATELIABILITY
SHALLNOTEXCEEDTHEAMOUNTPAIDFORTHE
PRODUCTASEVIDENCEDBYTHESALESRECEIPT.
SOMESTATES/JURISDICTIONSDONOTALLOW
THEEXCLUSIONORLIMITATIONOFLIABILITYFOR
CONSEQUENTIALORINCIDENTALDAMAGES,SO
THEABOVELIMITATIONMAYNOTAPPLYTOYOU.
IFTHELAWSOFTHERELEVANTJURISDICTIONDO
NOTPERMITFULLWAIVEROFIMPLIEDWARRANTIES,
THENTHEDURATIONOFIMPLIEDWARRANTIESAND
CONDITIONSARELIMITEDTOTHEDURATIONOFTHE
EXPRESSWARRANTYGRANTEDHEREIN.
WarrantyService:Ifyouthinkyourproductis
defective,callFranklin’sCustomerServiceDesk,
1-800-266-5626,torequestareturnmerchandise
authorization(“RMA”)number,beforereturningthe
product(transportationchargesprepaid)to:
Franklin Electronic Publishers, Inc.
Attn:ServiceDepartment
OneFranklinPlaza
Burlington,NJ08016-4907
If you return a Franklin product, please include your
name, address, telephone number, a brief description
of the defect and a copy of your sales receipt as proof
of your original date of purchase. You must also write
theRMAprominentlyonthepackageifyoureturn
theproduct;otherwisetheremaybealengthydelay
in the processing of your return. Franklin strongly
recommends using a trackable form of delivery to
Franklin for your return.
12.3 Limited Warranty (EU and
Switzerland)
Notwithstandingthedisclaimerofwarrantiesabove,
thisproduct,excludingbatteriesandliquidcrystal
display(LCD),isguaranteedbyFranklintobefreeof
defects in materials or workmanship for a period of
one year from the date of purchase. It will be repaired
or replaced with an equivalent product (at Franklin’s
option) free of charge for any defect in workmanship
or materials during that time.
Thiswarrantyexplicitlyexcludesdefectsdueto
misuse,accidentaldamage,orwearandtear.This
warrantydoesnotaecttheconsumer’sstatutory
rights.
12.4 Limited Warranty (outside
U.S., EU and Switzerland)
Notwithstandingthedisclaimerofwarrantiesabove,
thisproduct,excludingbatteriesandliquidcrystal
display(LCD),isguaranteedbyFranklintobefreeof
defects in materials or workmanship for a period of
one year from the date of purchase. It will be repaired
or replaced with an equivalent product (at Franklin’s
option) free of charge for any defect in workmanship
or materials during that time.
ProductspurchasedoutsidetheUnitedStates,the
EuropeanUnionandSwitzerlandthatarereturned
under warranty should be returned to the original
vendor with proof of purchase and description of
fault.Chargeswillbemadeforallrepairsunlessvalid
proof of purchase is provided.
Thiswarrantyexplicitlyexcludesdefectsdueto
misuse,accidentaldamage,orwearandtear.This
warrantydoesnotaecttheconsumer’sstatutory
rights.
12.5 Limited Warranty
(Australia)
Ourgoodscomewithguaranteesthatcannotbe
excludedundertheAustralianConsumerLaw.You
are entitled to a replacement or refund for a major
failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled
to have the goods repaired or replaced if goods fail
to be of acceptable quality and the failure does not
amount to a major failure.
Thisproduct,excludingbatteriesandliquidcrystal
display(LCD),isguaranteedbyFranklintobefreeof
defects in materials or workmanship for a period of
one year from the date of purchase.
If you think your product is defective, please contact
Franklintoarrangeforrepairorreplacement:
FRANKLINELECTRONICPUBLISHERS(AUST)PTYLTD.
Unit4,25GibbesStreet,
Chatswood,NSW2067,Australia
Contactperson:ServiceManager
Tel:1800882588
Email:service_au@franklin.com
Chargeswillbemadeforallrepairsunlessvalidproof
of purchase is provided. Your product will be repaired
or replaced with an equivalent product (at Franklin’s
option) free of charge for any defect in workmanship
or materials during that time.
Therepairofyourgoodsmayresultinthelossofany
user-generateddata.Pleaseensurethatyouhave
made a copy of any data saved on your goods. Goods
presented for repair may be replaced by refurbished
goods of the same type rather than being repaired.
Refurbished parts may be used to repair the goods.
Thiswarrantyexplicitlyexcludesdefectsdueto
misuse,accidentaldamage,orwearandtear.This
warrantydoesnotaecttheconsumer’sstatutory
rights.
SES-28006-00RevAPrintedinChina
DMQ2110_A_english.indd 2 18/07/2012 9:16 AM
2

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