WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES,
OR THEY ARE OTHERWISE FORESEEABLE. WE ARE ALSO NOT
RESPONSIBLE FOR CLAIMS BY ATHIRD PARTY. OUR MAXIMUM
AGGREGATE LIABILITY TO YOU, AND THAT OF OUR DEALERS AND
SUPPLIERS, SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR
THE FRANKLIN PRODUCT AS EVIDENCED BY YOUR PURCHASE
RECEIPT. YOU ACKNOWLEDGE THAT THIS IS A REASONABLE ALLO-
CATION OF RISK. SOME STATES/COUNTRIES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY
TO YOU. IF THE LAWS OF THE RELEVANT JURISDICTION DO NOT
PERMIT FULL WAIVER OF IMPLIED WARRANTIES, THEN THE DURA-
TION OF IMPLIED WARRANTIES AND CONDITIONS ARE LIMITED TO
THE DURATION OF THE EXPRESS WARRANTY GRANTED HEREIN.
(C) WARRANTY SERVICE: UPON DISCOVERING A DEFECT, YOU MUST
CALL FRANKLIN’S CUSTOMER SERVICE DESK, 1-800-266-5626, TO
REQUEST A RETURN MERCHANDISE AUTHORIZATION (“RMA”) NUM-
BER, BEFORE RETURNING THE PRODUCT (TRANSPORTATION
CHARGES PREPAID) TO:
FRANKLIN ELECTRONIC PUBLISHERS, INC.
ATTN: SERVICE DEPARTMENT
ONE FRANKLIN PLAZA
BURLINGTON, NJ 08016-4907
IF YOU RETURN A FRANKLIN PRODUCT, PLEASE INCLUDE A NOTE WITH
THE RMA, YOUR NAME, ADDRESS, TELEPHONE NUMBER, A BRIEF
DESCRIPTION OF THE DEFECT AND A COPY OF YOUR SALES RECEIPT
AS PROOF OF YOUR ORIGINAL DATE OF PURCHASE. YOU MUST ALSO
WRITE THE RMA PROMINENTLY ON THE PACKAGE IF YOU RETURN THE
PRODUCT, OTHERWISE THERE MAY BE A LENGTHY DELAY IN THE PRO-
CESSING OF YOUR RETURN. WE STRONGLY RECOMMEND USING A
TRACKABLE FORM OF DELIVERY TO FRANKLIN FOR YOUR RETURN.
LBD-28004-00
Rev. A
41
