8382
Troubleshooting Possible causes Solutions
The camera does not
emit any sound.
i The camera volume is set too low.
i The microphone was blocked during
shooting/recording.
i There is something covering the speaker
during playback.
i Adjust the volume.
i Take care not to block the microphone
during shooting/recording.
i Ensure that the speaker is uncovered.
Frame erase does not
erase the frame.
The ERASE ALL
function does not erase
all the frames.
i DPOF settings are specified for some
frames.
i Some frames may be protected.
i Cancel the DPOF settings and try again
(➡P.50).
i Remove the protection.
There is no image or
sound on the TV.
i An A/V cable was connected during
movie playback.
i The camera is not connected to the TV
correctly.
i “TV” is selected as the TV input.
i The TV volume is turned down.
i Connect the camera and TV correctly.
i Connect the camera and TV correctly.
i Set the TV input to “VIDEO”.
i Adjust the volume.
When the camera is
connected to a personal
computer (PC), the shot
image appears on the
camera’s LCD monitor.
i The special FinePix M603 USB cable is
not properly connected to the computer
or camera.
i The PC is not switched on.
i Set up the camera and the special
FinePix M603 USB cable correctly.
i Switch the PC on.
Nothing happens when I
use the camera
switches.
i Camera malfunction.
i The battery is exhausted.
i Briefly remove the battery or disconnect
the AC power adapter. Then reload the
battery or reconnect the AC power
adapter and try again.
i Load a fully charged battery.
The camera no longer
works correctly.
The camera has suffered an unforeseen
problem.
Briefly remove the battery or disconnect the
AC power adapter. Then reload the battery
or reconnect the AC power adapter and try
again.
I cannot shoot movies
continuously.
Is the “MOVIE RECORDING HAS
STOPPED CANNOT RESTART A WHILE”
warning displayed?
Switch the camera off and stop using it for
about 30 minutes until it has cooled down.
Note that you can still shoot still images
during this time.
Troubleshooting eIf you think the camera is faulty, check the following once more
Troubleshooting Possible causes Solutions
I tried to charge the
battery but the self-timer
lamp does not light.
i There is no battery in the camera.
i The camera and AC power adapter are
not connected correctly.
i Load the battery.
i Connect the camera and AC power
adapter correctly.
The self-timer lamp
flashes during charging
and I can’t charge the
battery.
i The battery terminals are dirty.
i The battery is faulty or flat.
i The slot cover is not closed properly.
i Take the battery out briefly and then
reload it.
i Wipe the battery terminals with a clean,
dry cloth.
i Fit a new battery. If the battery still fails to
charge, contact an authorized FUJIFILM
service center.
i Close the slot cover properly.
No power.
i The battery is exhausted.
i The AC power adapter plug has come
out of the power outlet.
i The battery is loaded the wrong way
round.
i The slot cover is not closed properly.
i Load a fully charged battery.
i Plug the adapter back in.
i Load the battery in the correct direction.
i Close the slot cover properly.
Power cuts out during
operation.
The battery is exhausted. Load a fully charged battery.
Battery runs out quickly.
i Camera is being used in extremely cold
conditions.
i The terminals are soiled.
i The battery is flat.
i Put the battery in your pocket or another
warm place to heat it and then load it into
the camera just before you take a picture.
i Wipe the battery terminals with a clean,
dry cloth.
i Load a fully charged battery.
No photograph is taken
when the shutter button
is pressed.
i No a media is loaded.
i The media is fully recorded.
i The media is not formatted.
i The xD-Picture Card contact area is
soiled.
i The media is damaged.
i The Auto Power Off function switched the
camera off.
i The battery is exhausted.
i Load a media.
i Insert a new media or erase some
unwanted frames.
i Format the media.
i Wipe the xD-Picture Card contact area
with a clean dry cloth.
i Load a new media.
i Switch the camera on.
i Load a fully charged battery.
I can’t use the flash to
take pictures.
i The shutter button was pressed while the
flash was charging.
i The Suppressed Flash mode is selected.
i Wait until charging is completed before
pressing the shutter button.
i Set the flash mode to Auto, Red-eye
Reduction or Forced Flash (The flash
cannot be used in some modes).
I can only select
“Suppressed Flash” flash
mode.
Continuous shooting is selected. Set continuous shooting to OFF.
I can only select the
“
1
” quality setting.
i The sensitivity is set to 800 or 1600
(high-sensitivity photography) in the
Photography menu.
i The continuous shooting option in the
photography menu is set to “MEGA
Continuous Shooting”.
i In the Photography menu, set the
sensitivity to 400 or less.
i Set the continuous shooting option to
something other than “MEGA Continuous
Shooting”.
The photographed
image is dark even
though I used the flash.
i The subject is too far away.
i Your finger was covering the flash/flash
control sensor.
i Move to within the effective flash range
before taking the shot.
i Hold the camera correctly.
The image is blurred.
i The lens is dirty.
i You photographed scenery with Macro
mode selected.
i You took a close-up shot without
selecting Macro mode.
i You are shooting a subject that is not
suited to autofocusing.
i Clean the lens.
i Cancel Macro mode.
i Select Macro mode.
i Use AF/AE lock to take the shot.
There is speckling on the
image.
The shot was taken with a slow shutter
speed (long exposure) in a high-
temperature environment.
This is a characteristic of CCDs and does
not indicate a camera fault.
