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The playback image is
blurred.
i The lens is dirty.
i The camera is not focused.
i Clean the lens.
i Focus the camera correctly (➡P.30).
I cannot format the
SmartMedia or Microdrive.
i The SmartMedia or Microdrive is write-
protected.
i The media is damaged.
i Remove the write-protection (Peel off the
write-protect sticker).
i Use a new media.
I cannot erase all the
frames.
i The frame is protected. i Remove the frame protection.
Nothing happens when I
use the camera switches
and dials.
i Camera malfunction.
i The batteries are flat.
i Remove the power supply (the batteries)
and then reload them and try again.
i Fit new batteries.
No image appears on
the color LCD monitor
when I press the “
d
”
button.
i There is no media loaded.
i There is no photography data recorded
on the media.
i Insert a media that contains some
photography data.
There is no image on the
TV screen.
i The camera and TV are not connected
correctly.
i “TV” is selected as the TV input.
i Connect the camera and TV correctly.
i Set the TV input to “VIDEO”.
Troubleshooting Possible causes Solutions
The camera won’t switch
on.
i The batteries are exhausted.
i The batteries are loaded the wrong way
round.
i The AC power adapter is not connected
correctly.
i Load new or fully charged batteries.
i Reload the batteries correctly
i Reconnect the adapter correctly and plug
the adapter plug into the mains power outlet.
Batteries run out quickly.
i You are using the camera in extremely
cold conditions.
i The battery terminals are soiled.
i The battery terminals were soiled when
the batteries were charged.
i The batteries were charged after having
not been used for a long period.
i The rechargeable batteries have reached
the end of their operating lives.
i Put the batteries in your pocket or another
warm place to heat them and then load
them into the camera just before you take
a picture. Note that alkaline batteries
cannot be used at very low temperatures.
i Remove the batteries from the camera and
wipe the battery terminals with a clean, dry
cloth before reloading the batteries.
i Wipe the battery terminals with a clean,
dry cloth before charging.
i Due to their nature, the batteries may not
be fully charged. Charge and use the
batteries several times to restore them to
normal operation.
i Load new fully charged batteries.
No photograph is taken
when the shutter button
is pressed.
i The focus is not set in AF-S mode (“●”
focus indicator not lit).
i No media is loaded.
i The media is full and no further data can
be recorded.
i The SmartMedia is write-protected.
i The media is not formatted.
i The SmartMedia contact surface (the
gold-colored area) is soiled.
i The media is damaged.
i The Auto Power Off function has
switched the camera off.
i The batteries are flat.
i The camera will not focus.
i You are trying to take pictures using the
built-in flash when there are no lithium
batteries loaded in the camera.
i An error occurred.
i Use AF lock to set the focus and check
that the “●” focus indicator is lit before
taking the shot.
i Load a media.
i Load a new media or erase some frames.
i Remove the write-protection.
i Format the media.
i Clean the SmartMedia contact surface
(the gold-colored area) with a clean dry
cloth.
i Load a new media.
i Switch the camera on.
i Fit new batteries.
i Set the focusing mode to manual (M),
focus on the subject manually and take
the picture.
i Close the built-in flash and then take the
picture.
i Refer to the warning displays on P.114-
117 and take the appropriate action.
I can’t use the flash to
take pictures.
i The flash is set to Suppressed Flash
mode. (The flash is closed.)
i You pressed the shutter button while the
flash was charging.
i You are trying to take pictures using the
built-in flash when there are no lithium
batteries loaded in the camera.
i The flash pops up.
i Wait until charging is completed before
pressing the shutter button.
i Use lithium batteries.
Power cuts out during
operation.
i The batteries are exhausted. i Load new or fully charged batteries.
Troubleshooting eIf you think the camera is faulty, check the following once more
Troubleshooting Possible causes Solutions
The playback image is
too dark even though I
used the flash.
i The subject is too far away.
i Something is obstructing the flash.
i Move closer to the subject.
i Remove the lens hood.
