fi-5120C / fi-5220C Image Scanner Operator Guide
TROUBLE SHOOTING
CONTENTS MAP
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6.3 Remedying Typical Troubles
Symptom: Paper jams occur frequently.
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Do the documents satisfy the conditions
described on "7.2 Document Quality"?
NO
Use documents that satisfy the quirements.
(*1)
YES
Is there any debris in the ADF?
YES
Clean the ADF or remove debris from the ADF.
(*2)
NO
Are all the consumables (Pick roller and Pad
ASSY) installed correctly?
NO
Correctly install the consumables (Pick roller
and Pad ASSY), if needed. (*3)
YES
Is any of consumables (Pick roller, Pad ASSY)
dirty?
YES
Clean the dirty consumable. (*2)
NO
Is any of consumables (Pick roller and Pad
ASSY) worn out? (Check the consumable
counter)
YES
Replace the consumable, if needed. (*3)
NO
If you cannot solve the problem after taking
measures, check the items in "6.4 Items to
check before contacting the dealer where you
bought the scanner" and contact the dealer or
an authorized FUJITSU scanner service
provider.
*1) For details on requirements, see "
7.2 Document Quality".
*2) For details on how to clean the ADF, see "
4.3 Cleaning the ADF".
*3) For details on how to attach the consumables, see "5 REPLACING CONSUMABLES".
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