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Steam Oven
BS 220/221
BS 224/225
Gaggenau Instruction Manual
3
Safety Notes 4
Before Use 4
Intended Use 4
Safety while Steaming 4
Damage to the Appliance 4
Operating for the First Time 5
Avoiding Damage to the Appliance and the
Cabinet 5
Steam Oven and Cabinet Fronts 5
Avoiding Damage to the Oven Interior 5
Features of your New Steam Oven 6
Steam Oven 6
Display and Controls 7
Keys 7
Accessories 8
Heating Modes 9
Water Tank 10
First Settings after Installation 11
Note 11
Setting the Clock 11
Choosing the Time Format 11
Temperature Unit °C or °F 11
Setting the Water Hardness 12
Exiting Menu and Saving Settings 12
Calibration 13
Calibrating the Steam Oven 13
Note 13
Activating the Steam Oven 14
Standby 14
Activating the Steam Oven 14
Setting the Steam Oven 15
Setting the Temperature and Heating Mode 15
Note 16
Current Oven Temperature Display 16
After Every Use 16
Cooking Table 17
Timer 25
Calling up the Timer Menu 25
Timer 25
Stopwatch 26
Cooking Time Duration 27
Cooking Time End 28
Child Lock 29
Activating the Child Lock 29
Deactivating the Child Lock 29
Note 29
Safety Deactivation 30
Changing the Basic Settings 31
Note 31
Example: Changing the Standby Screen 31
Basic Settings 32
Care and Manual Cleaning 33
Safety Notes 33
Oven Interior 33
Cooking Inserts 33
Racks 33
Water Tank 33
Glass Front 33
Door Seal 33
Cleaning Function 34
How to Proceed 34
Note 34
Descaling Program 36
How to Proceed 36
Tip 37
Trouble Shooting 38
Error Messages 38
Power Cut 39
Exhibition Mode 39
Table of Contents
4
Before Use
The appliance is only guaranteed safe to use if
installed by a specialist in accordance with the
installation instructions. The installer is liable for
any damage resulting from incorrect installation.
The appliance may only be connected by a licensed
specialist. The local electricity supplier’s
regulations and construction regulations apply.
Read the instruction manual carefully before
operating the appliance. Only then will you be able
to operate your appliance safely and correctly.
Keep the instruction and installation manual for
future reference.
Do not connect the appliance if it has been
damaged.
Intended Use
This appliance is intended only for domestic use.
Only use the appliance to prepare meals. Do not
use the appliance to heat up the room in which it is
installed.
Never allow children to play with the appliance.
Do not let adults or children operate the appliance
unsupervised:
if they are mentally or physically unable to use
the appliance safely and correctly
if they don’t have the knowledge and experience
to use the appliance safely and correctly.
Safety while Steaming
Warning, risk of burns! Do not touch hot interior
surfaces of oven. Keep children away.
Warning, risk of fire! Do not store flammable
products in the oven. Only leave the parts needed
inside the oven during use.
Warning, if preparing food with alcoholic beverages
(for example rum, cognac, wine, etc.). Remember
that alcohol evaporates at high temperatures. It is
possible that vapours released by the alcohol can
catch fire.
Warning! Hot steam can escape during use. Do not
touch the ventilation openings.
Warning! Hot steam can escape when opening the
oven door. Hot water may drip from the door. Keep
children away.
Warning! Use an oven glove to take the cooking
inserts out of the hot oven. Hot liquid may spill over
when taking out the cooking inserts.
Warning, risk of burns! The inside of the door gets
very hot during operation; observe appropriate
caution when opening the appliance. The open door
can swing back.
Do not trap connecting cables of electrical
appliances in the hot oven door. The cable
insulation can melt. Risk of short-circuiting!
Damage to the Appliance
If the appliance is damaged, switch off the
corresponding household fuse. Call after-sales
service.
Incorrect repairs are dangerous. Repairs must be
carried out by one of our experienced after-sales
engineers.
Safety Notes
$
5
Remove the packaging from the appliance and
dispose of it according to local regulations.
Be careful to remove all accessories from the
packaging. Keep packaging elements and plastic
bags away from children.
Check the appliance for transport damage after
unpacking it. Do not connect the appliance if it has
been damaged.
The appliance must be connected by an authorised
specialist. No warranty claims can be lodged for
any damage resulting from incorrect connection.
Observe the installation instructions.
Thoroughly clean the appliance before using it for
the first time. This will eliminate any ‘newness’
smells and soiling.
This appliance is labelled in accordance
with the European Directive 2002/96/EG
concerning used electrical and electronic
appliances (waste electrical and electronic
equipment – WEEE). The guideline
determines the framework for the return and
recycling of used appliances as applicable.
Avoiding Damage to the Appliance
and the Cabinet
Steam Oven and Cabinet Fronts
Do not cover the ventilation openings of the steam
oven.
Do not take off the door seal. A damaged door seal
must be changed immediately.
After taking the food out of the oven, allow the oven
to cool down with the door closed. Do not leave the
oven door half open, the hot air can cause damage
to adjacent cabinets. The cooling fan will continue
to run for a while and will then switch off
automatically.
Avoiding Damage to the Oven
Interior
The interior of your new steam oven is made out of
high grade stainless steel. However, lack of care
and maintenance might cause corrosion.
Observe the following tips to avoid corrosion in the
oven. No warranty claims can be lodged for any
damage resulting from non compliance with these
notes.
Clean and dry the oven interior after it has
cooled down.
Aggressive cleaners may cause corrosion. Only
use hot soapy water to clean the oven interior.
Use the cleaning aid.
Do not use oven cleaner or caustic cleaners.
Do not use cleaners containing chloride.
For regular care of the stainless steel interior
we recommend the Gaggenau oven care
product. Please observe the notes in the
cleaning chapter.
Salt in the oven reacts aggressively. Salt
residues on the oven interior may cause spots
of corrosion. Always remove residues
immediately.
Spicy sauces (e.g. ketchup, mustard) and
salted food (e.g. salted roasts) contain chloride
and acids. These act aggressively on stainless
steel. Always clean the oven interior after use.
If your tap water contains a high chloride
content (>40 mg/l) we recommend you use
non-carbonated bottled water with a low
chloride content instead. Refer to your local
water supply company for information
concerning your tap water.
Only use original accessories in the oven
interior. Rusting materials (e.g. serving plates,
cutlery) may cause corrosion of the oven
interior.
Only use original small parts (e.g. knurled
nuts). Order small parts from our after-sales
service, should you loose any.
Operating for the First Time
Features of your New Steam Oven
6
Steam Oven
This manual applies to
different models.
The pictures of this manual
show the model BS 224/225.
The operation is identical for
all models.
The water tank is on the
opposite side to the door
hinge.
The models BS 220/221 feature
display and controls on the
bottom front.
These models are especially
suitable for installation above an
oven.
The models BS 224/225
feature display and controls
on the top front.
These models are especially
suitable for single installation.
3012
3012
Display and controls
Ventilation openings Air flap
Evaporating
dish
Door seal Water tank
7
Display and Controls
3012
Temperature selector
You can turn the
temperature selector to
the right or left.
Temperature range is
between 30 and 100 °C.
First position to the right:
switches on light
First position to the left:
operates special functions
(cleaning aid, descaling)
Function selector
Use the left knob to select
the cooking mode you will
use to prepare your meal.
You can turn the knob to
the right or left.
Display
In the top part of the display
is the status bar or a call up
menu. The lower part shows
the different settings.
Touch keys
The keys on the left and
right beside the display
are touch sensitive. The
function of the keys
depends on the chosen
setting. The icon beside
the key shows the function
of the key.
Keys
Symbol Function
g move right
f move left
b save selected values / start
j cancel
d increase values
e decrease values
q timer menu
c basic settings menu
a call up current oven temperature
o child lock activate
p child lock deactivate
l timer stop
m timer start
8
As standard, your appliance comes with the
following accessories:
Stainless steel cooking insert GN 2/3,
40 mm deep
Stainless steel cooking insert GN 2/3,
perforated, 40 mm deep
Wire rack
You can order the following special accessories:
KB 220-000: Stainless steel cooking insert
GN 2/3, 40 mm deep
KB 220-324: Stainless steel cooking insert
GN 2/3, perforated, 40 mm deep
KB 220-114: Stainless steel cooking insert
GN 1/3, 40 mm deep
KB 220-124: Stainless steel cooking insert
GN 1/3, perforated, 40 mm deep
GR 220-046: Wire rack
Accessories
9
Display Heating mode Use
Steaming Suitable for fish, vegetables and side dishes,
temperature 30 - 100 °C extracting fruit juices and blanching. The dishes
are completely surrounded by steam.
Dough proofing Raising yeast dough, the perfect temperature
temperature 30 - 50 °C setting is 38 °C. The moisture distributes the
heat evenly and avoids the surface of the
dough drying out.
Defrosting Even and gentle defrosting of vegetables, meat,
temperature 40 - 60 °C fish and fruit. The food will not dry out and will
keep its shape.
Regenerating Gently refresh previously prepared dishes.
temperature 60 - 100 °C The moisture keeps the food from drying out.
Low-temperature steaming Gentle cooking of meat or poultry.
temperature 70 - 90 °C
Cleaning aid, The cleaning aid loosens soiling with steam.
descaling
Heating Modes
100
100
70
40
50
90
60
100
When you open the door of the oven, you will find
the water tank on the side. Depending on the
model, the tank is on the right or left side.
Before use, fill the water tank to the MAX marking
with fresh, cold water.
If the water in your area is very hard, it is better to
use filtered water or non-carbonated bottled water.
Do not use distilled water or other liquids.
Firmly close the lid of the tank. This is important for
the correct functioning of the oven.
Fully insert the water tank until it engages.
If the water tank is empty, the heating stops.The
L symbol appears on the display and three dashes
instead of the temperature are shown.
Open the oven door (Caution: steam might
escape). Slowly pull out the water tank from the
slot. A small amount of water might drip from the
valve. Hold the water tank level when you pull it out.
Fill the water tank to the MAX marking and re-insert
it.
Empty the water tank after every use and leave it to
dry with the lid open. Keep the seal in the lid clean
and dry after every use. Dry the slot for the tank
after every use.
Note:
Do not heat up the water tank in the oven to dry it!
This will damage the water tank.
Water tank
10
11
First Settings after Installation
When your new steam oven has been connected,
the first settings menu appears on the display.
You can set the
clock,
time format,
temperature unit,
water hardness.
Note
The first settings menu appears only after the
appliance has been connected or if the appliance is
without electricity for several days.
Refer to the chapter basic settings if you wish to
change these parameters at any time.
Setting the Clock
The clock function appears on the screen.
Using the
d / e keys set the correct time.
Choosing the Time Format
1 Using the menu key g select the time fomat
setup menu.
2 The time fomat can be either 12 hour format
(AM/PM) or 24 hour format. The 24 hour format
is pre-selected.
You can change the time format using the
d / e
keys.
Temperature Unit °C or °F
1 Using the menu key g select the temperature
unit function l. °C is pre-selected.
2 You can change the temperature unit using the
d / e keys.
00
8
0024
12
Setting the Water Hardness
1 Use the test kit included to test the water
hardness of your tap water. Fill the phial with
mains water up to the 5 ml marker.
2 Add indicator solution drop by drop until the
colour changes from purple to yellow.
Carbonate hardness content:
1 drop = 1°KH = 1.25°e = 1.8°f
Please note: count the number of drops that
are necessary and gently shake the phial after
each drop.
3 Use the
d / e keys to enter the value between
1 and 18. Pre-set value is 12. Depending on
the value entered the appliance will calculate
the intervals for descaling.
Exiting Menu and Saving Settings
Touch the b key to exit the menu. All settings are
saved.
The appliance is on standby. The standby screen
appears.
12
13
The boiling point depends on the air pressure. The
higher the altitude, the lower the air pressure, and
also the boiling point.
During the first steaming after installation, the
appliance calibrates the boiling point. During
calibration, the appliance is adjusted to the
pressure of the altitude where the appliance is
installed.
Calibrating the Steam Oven
1 Remove all accessories from the oven (cooking
inserts, wire rack). The oven must be empty
and cold.
2 Fill the water tank to the MAX marking with
cold water. Firmly close the lid. Fully insert the
water tank until it engages.
3 Turn the temperature knob to 100 °C and the
function knob to steaming.
The steam oven starts to calibrate. During
calibration more steam might escape from the oven
than during normal use. Calibration takes about
15 minutes.
Note
If the oven has not yet been calibrated, sis
shown beside the current oven temperature when
you press the
a info key.
Do not interrupt the calibration cycle. Do not open
the oven door during calibration.
Should the calibration process be interrupted by
opening the door or switching off the appliance, the
steam oven will not function. Switching on the
appliance will automatically restart calibration until
the operation has been completed. The steam oven
will not function until it has been calibrated.
Recalibration is not necessary after a power failure.
Recalibrate the appliance manually if you should
move home to a different altitude.
Disconnect the appliance from the electricity
for a few seconds (switch off the household
fuse or the circuit breaker in the fuse box).
Within 3 minutes after reconnecting the
appliance, go to the basic settings menu and
activate exhibition mode, then deactivate
exhibition mode again.
Now it is possible to recalibrate the appliance.
Calibration
74
21
Steaming Poultry
Dish Cooking Temperature Moisture Cooking time
insert in °C in % in minutes
Stuffed chicken breast, 200 g each unperforated 100 100 10-15
Poussins, quails, pigeons, 300 g each perforated 100 100 25-30
Turkey breast, 300 g each perforated 100 100 12-15
Side Dishes / Rice
The cooking time is a rough value. Observe the manufacturer’s recommendations.
Dish Cooking Temperature Moisture Cooking time
insert in °C in % in minutes
Basmati rice (250 g + 500 ml water) unperforated 100 100 20-25
Cous-cous (250 g + 250 ml water) unperforated 100 100 5-10
Dumplings, 90 g each perforated 95-100 100 25-30
Long grain rice (250 g + 500 ml water) unperforated 100 100 25-30
Brown rice (250 g + 375 ml water) unperforated 100 100 25-35
Lentils (250 g + 500 ml water) unperforated 100 100 25-35
Fresh pasta, cooled perforated 100 100 5-7
Fresh pasta, with filling, cooled perforated 100 100 5-10
Pre-soaked white beans (250 g + 1 l water) unperforated 100 100 55-65
Dessert
Dish Cooking Temperature Moisture Cooking time
insert in °C in % in minutes
Crème Brulée, 130 g each soufflé dishes / perforated 90-95 100 35-40
Yeast dumplings, 100 g each unperforated 100 100 20-30
Flan/Crème Caramel*, 130 g each soufflé dishes / perforated 90-95 100 25-30
Compote unperforated 100 100 5-15
Milk rice (250 g rice + 625 ml milk) unperforated 100 100 35-45
*Cover crème caramel or flan with heat-resistant cling film or aluminium foil.
22
Miscellaneous
Dish Cooking Temperature Moisture Cooking time
insert in °C in % in minutes
To desinfect baby bottles or jam jars wire rack 100 100 20-25
Eggs, size M (5 eggs) perforated 100 100 8-15
Cooked-egg-garnish*, 500 g glass dish / wire rack 90 100 25-30
Semolina dumplings unperforated 90-95 100 8-10
*Cover cooked-egg-garnish with heat-resistant cling film or aluminium foil.
Regenerating (Reheating)
Reheat previously prepared dishes without loss of quality. Select the “Regenerating” heating mode.
The given values are for dishes reheated on a plate. To regenerate larger amounts use the unperforated
cooking insert. You will need to increase the time.
Dish Cooking insert Temperature Cooking time
in °C in minutes
Vegetables (on a plate) wire rack 90-100 7-10
Side dishes (pasta, potatoes, rice)* wire rack 100 10-12
*Side dishes: not suitable are baked or deep fried foods like french fries or potato croquettes.
Dough Proofing
Raising yeast dough and other dough mixtures without drying out. Do not cover the bowl.
Select the “Dough Proofing” heating mode.
The raising time is a rough value. Leave the dough until it has doubled in size.
Dish Cooking insert Temperature Cooking time
in °C in minutes
Dough mixture (for example yeast dough, bowl / wire rack 38 25-45
baking ferment, sour dough mixture)
23
Defrosting
Select the “Defrosting” heating mode.
The defrosting time given is a rough value. The defrosting time depends on the size, weight and shape
of the frozen food. Always freeze your food flat or in single pieces, this shortens the defrosting time.
Take the food out of the packaging before defrosting.
Only defrost the amount that you will need to prepare.
Please observe: defrosted food might not keep and will deteriorate more quickly than fresh food.
Immediately prepare defrosted food and cook it thoroughly.
Poultry, fish and meat: Important! Always insert an unperforated cooking insert one level below the
food. Pour away the defrosting liquid of meat and poultry. Clean the sink afterwards and rinse with
plenty of water. Clean the cooking insert in hot soapy water or in the dishwasher.
Dish Cooking insert Temperature Cooking time
in °C in minutes
Berries, 300 g perforated 40-45 3-4
Roast , 1000 g perforated 40-45 45-60*
Fish fillet, 150 g each perforated 40-45 5-10*
Vegetables , 400 g perforated 40-45 5-7
Goulash , 600 g perforated 45-50 30-45*
Chicken , 1000 g perforated 45-50 45-60*
Chicken legs, 400 g each perforated 45-50 20-30*
*After the time has elapsed, leave the food inside the oven for 10-15 minutes after switching off. This ensures the
food is thawed right through.
Preserving
Cook the fruit or vegetables immediately after buying or picking. A prolonged storage will reduce the
vitamins and might lead to fermenting.
Only use good quality fruit and vegetables.
Check and clean the preserving jars, rubber seals and clamps.
Disinfect the clean jars in the oven for 20-25 minutes at 100°C / 100% moisture before using them for
preserving.
Open the oven door after the cooking time has elapsed. Leave the jars to cool down completely before
taking them out of the oven.
Dish Cooking Temperature Moisture Cooking time
insert in °C in % in minutes
Fruit, vegetables (in closed perforated 100 100 35-40
preserving jars 0.75l)
Extracting Juice
Place the fruit or berries in the perforated cooking insert. Insert the perforated cooking insert with the
fruit on the second level from below. Place the deep unperforated cooking insert one level lower to
collect the juice.
Leave the fruit in the oven until no more juice comes out.
You can squeeze the food in a dish towel afterwards to gain the remaining juice.
Dish Cooking insert Temperature Moisture Cooking time
in °C in% in minutes
Berry fruit perforated 100 100 60-120
Preparing Yogurt
Heat pasteurised milk on the hob to 90 °C to avoid damaging the yogurt bacteria. You do not need to
heat up long-life milk. (Note: the time needed for maturing will be lengthened if you use cold milk to
produce the yogurt).
Important! Cool the milk in a bain-marie until it reaches 40 °C to avoid destroying the yogurt bacteria.
Stir natural yogurt (use yogurt with yogurt bacteria) into the milk (1-2 teaspoons for every 100 ml).
In the case of yogurt ferment, pay attention to the notes on the packet.
Pour the yogurt into clean jars.
Disinfect the clean yogurt jars in the oven for 20-25 minutes at 100°C / 100% moisture before filling
them with yogurt. Note: let the jars and the oven cool down before filling the jars with yogurt to put
them in the oven.
On completion, place the yogurt in the fridge.
Add skimmed milk powder to the milk before heating it (1-2 tablespoons per litre) to get a more solid
yogurt.
Dish Cooking insert Temperature Moisture Cooking time
in °C in% in minutes
Fresh yogurt (in closed jars) perforated 45 100 240-360
24
25
Using the timer menu you can set the following:
M timer
N stopwatch
P cooking time duration (not during stand-by)
O cooking time end (not during stand-by)
Calling up the Timer Menu
Touch the key beside the symbol q to call up the
timer menu.
If the appliance is on standby, touch any key. Now
the display is activated. The info
a and timer q
symbols are shown.
Touch the key next to the timer symbol
q. The timer
menu appears.
Timer
The timer counts down independently of all other
settings of the appliance. You can enter a maximum
value of 90 minutes.
Setting the Timer
1 Call up the timer menu. The timer function M is
shown on the display.
2 Using
d or e set the desired duration.
3 Start using the
b key.
The timer menu is closed.
A signal sounds when the time has elapsed. Touch
the
q key to switch off the signal.
Note
To cancel an active timer:
Call up the timer menu, select the timer function M
and touch the j key.
Timer
00
25
30
12
100
100
26
Stopwatch
The stopwatch will count the elapsed time up to
90 minutes.
The pause function pauses the stopwatch.
The stopwatch runs independently of all other
settings of the appliance.
Starting the Stopwatch
1 Call up the timer menu.
2 Using f or g select the stopwatch function N.
3 Start using the
m key.
The timer menu is closed.
The timer menu is closed immediately when you
touch the b key.
Pausing the Stopwatch
1 Call up the timer menu.
2 Using f or g select the stopwatch function N.
3 Touch the
l key. The counter stops. The key
reverts to start m.
4 Start again using the m key. The counter
continues.
After 90 minutes the time reverts to 00:00 minutes.
The symbol
N in the status bar disappears. The
stopwatch is switched off.
Note
To cancel the stopwatch:
Call up the timer menu, select the stopwatch
function N and touch the j key.
0000
100
100
000
8
27
Cooking Time Duration
If you set a cooking time duration for your meal, the
appliance switches off automatically after the
selected time.
This enables you to leave the kitchen while the meal
is being prepared.
You can select a cooking time between 1 minute
and 23 hours 59 minutes.
Select the temperature and heating mode and place
your meal in the oven.
Switching off Automatically
1 Call up the timer menu.
2 Using
f or g select the cooking time duration
function P.
3 Using d or e set the required cooking time.
4 Start the program using the b key.
The timer menu is closed. Temperature and heating
mode are shown on the display.
After the time has elapsed the appliance switches
off. A signal sounds. Touch the
q key or open the
appliance door to switch off the signal.
Note
The cooking times given in the cooking table are for
a preheated oven. Add about 5 minutes to the
cooking time if the oven has not been preheated.
To cancel the cooking time:
Call up the timer menu. Touch the
j key, then
touch b to confirm.
To change the cooking time:
Call up the timer menu. Change the time with
d or
e , then touch b to confirm.
To stop the program:
Switch the temperature knob off.
20
01
100
100
28
Cooking Time End
You can program a cooking time end. Example: it is
13:30. The meal will take 40 minutes to cook and
must be ready at 15:30.
Set the cooking time duration and set the cooking
time end to 15:30. The electronics will calculate the
start time. The appliance will start automatically at
14:50 and switch off at 15:30.
Please note that food which can easily go off
should not stay in the oven too long.
Note:
Always set the desired temperature, heating mode
and cooking time duration first. Only by setting
these values can the cooking time end be
programmed.
Switching on and off Automatically
1 Set the required cooking time.
2 Using
g select cooking time end O. The switch
off time appers on the display.
3 Using
d set a later switch-off time.
4 Start using the b key. The timer menu is
closed.
Temperature and operating mode appear on the
display. The appliance is on standby and will start
automatically. After the cooking time duration it will
switch off.
After the time has elapsed the appliance switches
off. A signal sounds. Touch the
q key, open the
appliance door or switch off the temperature
selector to switch off the signal.
Note
To cancel the cooking time:
Call up the timer menu. Touch the j key, then
touch b to confirm. Cooking time duration and end
are cancelled.
To stop the program:
Switch the temperature knob off.
If the
P symbol flashes:
You have not set the cooking time duration. Always
set the cooking time duration first.
30
15
100
100
33
Care and Manual Cleaning
Safety Notes
$ Warning! Do not clean the hob using high
pressure cleaners or steam jets.
$ Warning, risk of burns! Before cleaning, wait
until the appliance has cooled down.
Oven Interior
Important! Do not spray cleaning agents into the
air flap on the top of the oven interior!
Clean the oven interior with a cloth/sponge and a
small amount of hot soapy water. Avoid residues
burning in. After cleaning, leave the door open until
the oven has dried.
For regular care of the stainless steel oven interior
we recommend the Gaggenau oven care product
which is available through our after sales service or
your specialist dealer (order number 667 027).
Please observe the included instructions for use of
the product.
Do not scrape off baked-in remainders of food.
Instead, moisten them with a wet cloth and
detergent.
If the oven is heavily soiled use the cleaning aid
function for best results.
Do not use non-suitable cleaning agents:
scouring cleaning agents
nitro polishing agents
oven cleaner
cleaners containing chloride
abrasive sponges or objects
Cooking Inserts
Clean the cooking inserts in hot soapy water or in
the dishwasher.
Soak baked-in remainders of food and clean with a
brush.
Racks
You can take the racks out for easier cleaning.
Undo the knurled nuts and pull out the racks to the
front.
Clean the racks in a dishwasher.
Water Tank
Clean the water tank with hot soapy water. Leave it
to dry with the lid opened. Keep the seal in the lid
clean and dry after every use.
Dry the slot in the oven after every use.
Glass Front
Clean the glass front with a soft cloth and glass
cleaner. Do not wipe the glass front with a soaking
wet cloth as water might enter behind the glass.
Do not use aggressive, scouring cleaning agents or
glass scrapers. They can scratch the surface and
destroy the glass.
A rainbow coloured shimmer may be seen on the
front glass. This is the heat resistant coating.
Only clean the display with a soft cloth. Do not wipe
the display with a soaking wet cloth as water might
enter behind the screen.
Door Seal
Always keep the door seal clean and free of food
remains.
Do not use aggressive cleaning agents (e.g. oven
cleaner) on the door seal. They can destroy the
door seal.
Do not remove the door seal.
38
In case of a malfunction first check the household
fuses. If the power supply is functioning correctly
contact your dealer or Gaggenau after-sales
service.
Please specify the E number and FD number of the
appliance when calling our after-sales service. You
find these numbers on the rating plate of the
appliance.
Repairs may only be carried out by authorised
technicians, in order to guarantee the electrical
safety of the appliance.
$ Warning! Incorrect repairs may result in serious
injury to the user.
All poles of the appliance must be disconnected
from the electricity when being repaired (switch off
the household fuse or the circuit breaker in the fuse
box).
For technical reasons the lamp cover cannot be
removed. Lamp must only be replaced by
Gaggenau after-sales service.
Important! Do not remove the lamp cover.
Non compliance with these recommendations
results in the warranty coverage becoming invalid.
Error Messages
If a malfunction occurs and the appliance does not
heat up, an error code will flash on the display.
If E003, E303, E115 or E215 flashes on the
display the appliance is too hot. Switch off the
appliance and let it cool down.
If a different error code flashes on the display call
the after-sales service. Please specify the error
code and the appliance type. You find the appliance
type on the rating plate.
Switch off the temperature knob.
Note:
The short timer and stop clock can still be used.
Trouble Shooting
104
E
39
Power Cut
The appliance bridges a power cut of up to
5 minutes. The operation continues.
After a longer power cut the appliance will switch
off the operation. The
x symbol appears on the
display and three dashes instead of the
temperature.
Switch off the temperature knob and switch the
appliance back on.
The “first settings” menu reappears if the appliance
is without electricity for several days. You have to
reset the clock.
Note: The basic settings remain stored even if the
appliance is without electricity for several days.
Exhibition Mode
If the x symbol appears on the standby screen,
exhibition mode is activated. The appliance does
not heat up.
Disconnect the appliance from the electricity for a
few seconds (switch off the household fuse or the
circuit breaker in the fuse box). Within 3 minutes
after reconnecting the appliance, go to the basic
settings menu and deactivate exhibition mode.
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3012
33

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