Bedienungsanleitung Gaggenau CX492100 (Seite 55 von 56) (Englisch)

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en Trouble shooting

Demo mode

If the ° symbol appears at the top of the display, this

means that demo mode is activated. The appliance will

not heat up. Disconnect the appliance from the power

supply and then wait for a few seconds before

reconnecting it. Then deactivate demo mode in the

basic settings menu within the next 3 minutes. See the

section entitled ~ "Basic settings"

The cooking sensor has overheated and the cooking

zone has been switched off. “‰ƒ‹ƒ

Wait until the cooking sensor has cooled down sufficiently before acti-

vating the function again.

The cooking sensor has overheated and the adjacent

cooking zones have been switched off. “‰ƒ‹„

If you are not using the cooking sensor, remove it from the cookware and

keep it away from the other cooking zones and sources of heat. Switch

the cooking zones back on.

The battery in the cooking sensor is almost flat.

“‰ƒ‹…

Replace the 3 V CR2032 battery. See section ~ "Replacing the

battery"

The connection to the cooking sensor has been bro-

ken. “‰ƒ‹†

Switch the function off and then on again.

The cooking sensor is faulty. “‰ƒ‹‡ Inform the technical after-sales service.

The cooking sensor indicator does not light up and the

cooking sensor is not responding.

Replace the 3 V CR2032 battery. See section ~ "Replacing the

battery"

If this does not solve the problem, press and hold the symbol on the

cooking sensor for 8-10 seconds and then reconnect the cooking sen-

sor to the hob. See section ~ "Connecting the wireless

temperature sensor to the control panel"

If the problem still persists, contact the technical after-sales service.

The sensor indicator flashes twice. The battery in the

cooking sensor is almost flat. You may be interrupted

the next time you cook by the battery running out.

Replace the 3 V CR2032 battery. See section ~ "Replacing the

battery"

The sensor indicator flashes three times. The connec-

tion to the cooking sensor has been broken.

Press and hold the symbol on the cooking sensor for 8-10 seconds and

then reconnect the cooking sensor to the hob. See section

~ "Connecting the wireless temperature sensor to the control

panel"

The hob is unable to connect to your home network or

the extractor hood. “ˆ‹‚‹

Switch the hob off and then on again.

If the message appears again, contact our technical after-sales service.

The operating voltage is incorrect/outside of the nor-

mal operating range. “Š‹‹‹/“Š‹‚‹

Contact your electricity supplier.

The hob is not connected correctly —…‹‹ Disconnect the hob from the mains. Make sure that it has been con-

nected as shown in the circuit diagram.

Problem Solution

Customer service en

Customer service

Our after-sales service is there for you if your appliance

needs to be repaired. We will always find an appropriate

solution, also in order to avoid after-sales personnel

having to make unnecessary visits.

Product number (E no.) and

production number (FD no.)

Please quote the E number (product number) and the

FD number (production number) of your appliance when

contacting our after-sales service.

The rating plate bearing these numbers can be found:

▯On the appliance certificate.

▯On the underside of the hob.

The product number (E no.) can also be found on the

glass-ceramic hob. You can check the after-sales

service index (KI) and production number (FD no.) by

going to the basic settings. Refer to the section entitled

~ "Basic settings" to find out how to do this.

Please note that a visit from an after-sales service

engineer is not free of charge in the event that the

appliance has been misused, even during the warranty

period.

Please find the contact data of all countries in the

enclosed customer service list.

To book an engineer visit and product advice

Trust the expertise of the manufacturer, and rest

assured that the repair will be carried out by trained

service technicians using original spare parts for your

domestic appliance.

GB 0344 892 8988

Calls charged at local or mobile rate.

IE 01450 2655

0.03 € per minute at peak.

Off peak 0.0088 € per minute.

AU 1300 368 339

NZ 09 477 0492

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