Bedienungsanleitung Gaggenau DF481100 (Seite 64 von 68) (Englisch)

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en Customer Service

We will always find an appropriate

solution and try to avoid unnecessary

visits being made by a Customer Ser-

vice technician.

With any warranty claims, we will

make sure that your appliance is re-

paired by trained after-sales techni-

cians using genuine spare parts, in-

cluding after the manufacturer's war-

ranty has expired.

For safety reasons repairs to the ap-

pliance should only be carried out by

trained specialist staff. The warranty

claim becomes void if repairs or in-

terventions have been carried out by

persons not authorised by us for that

purpose or if our appliances have

been fitted with spare, supplementary

or accessory parts that were not

genuine parts and then resulted in a

defect.

Function-relevant genuine spare parts

according to the corresponding Eco-

design Order can be obtained from

Customer Service for a period of at

least 10 years from the date on

which your appliance was placed on

the market within the European Eco-

nomic Area.

Note:Under the terms of the manu-

facturer's warranty the use of Cus-

tomer Service is free of charge.

Detailed information on the warranty

period and terms of warranty in your

country is available from our after-

sales service, your retailer or on our

website.

If you contact Customer Service, you

will require the product number (E-

Nr.), the production number (FD) and

the consecutive numbering (Z-Nr.) of

your appliance.

The contact details for Customer Ser-

vice can be found in the enclosed

Customer Service directory or on our

website.

Product number (E-Nr.), pro-

duction number (FD) and con-

secutive numbering (Z-Nr.)

You can find the product number (E-

Nr.), the production number (FD) and

the consecutive numbering (Z-Nr.) on

the appliance's rating plate.

The rating plate is located inside the

appliance door.

Make a note of your appliance's de-

tails and the Customer Service tele-

phone number to find them again

quickly.

AQUA-STOP guarantee

In addition to warranty claims against

the seller under the purchase agree-

ment and in addition to our manufac-

turer's warranty, we offer compensa-

tion under the following conditions.

¡If our Aqua-Stop system is defect-

ive and causes water damage, we

will make good the damage for

private users. To ensure protection

from water damage, the appliance

must be connected to the power

supply.

¡The liability guarantee is valid for

the service life of the appliance.

¡A claim can only be made under

the guarantee if the appliance has

been correctly installed and con-

nected with Aqua-Stop according

to our instructions; this also in-

cludes correctly fitting the Aqua-

Stop extension (genuine access-

ory). Our guarantee does not cover

defective supply lines or fittings up

to the Aqua-Stop connection on

the tap.

¡If your appliance is fitted with

Aqua-Stop, you can in principle

leave your appliance unattended

during operation and the tap

turned on afterwards. The tap only

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Gaggenau DF481100 Seite 64

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