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Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following information.
Customer service will charge you for advice – even if the appliance is still under guarantee!
Fault Possible cause Remedial action
The light does not work. The bulb is defective. Replace bulb.
1. Pull out mains plug or switch off fuse.
2. Slide cover forwards and remove.
3. Change the bulb.
(Replacement bulb: 220-240 V a.c.,
E14 bulb holder, see defective bulb for wattage.)
Light switch is jammed. Check whether it can be moved.
Floor of the refrigerator
compartment is wet.
The condensation channels
or drainage hole are blocked.
Clean the condensation channels and the drainage
hole. See chapter “Cleaning the appliance”.
The temperature in the
refrigerator compartment is
too cold.
Temperature controller has been set
too high.
Set temperature controller lower.
