34
Containers or storage areas wobble or stick
Please check the removable parts and re-insert them
correctly if required.
Bottles or receptacles are touching each other
Move the bottles or receptacles slightly away
from each other.
Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following information.
Customer service will charge you for advice – even if the appliance is still under guarantee!
Fault Possible cause Remedial action
Temperature differs greatly
from the set value.
In some cases it is adequate to switch off
the appliance for 5 minutes.
If the temperature is too high wait a few hours
and check whether the temperature has approached
the set value.
If the temperature is too low check the temperature
again the next day.
The light does not work. The bulb B is defective. Replace bulb.
1. Switch the appliance off.
2. Pull out mains plug or switch off fuse.
3. Slide cover forwards and remove.
4. Change the bulb.
(Replacement bulb: 220–240 V a.c., E14 bulb
holder, see defective bulb for wattage.)
Light switch A is jammed. Check whether it can be moved.
The frozen food is frozen
solid.
Loosen frozen food with a blunt object. Do not use
a knife or pointed object.
There is a thick layer of frost
in the freezer compartment.
Defrosting the freezer compartment (see chapter
Defrosting). Always ensure that the freezer
compartment door is closed properly.
Floor of the refrigerator
compartment is wet.
The condensation channel or drainage
hole are blocked.
Clean the condensation channel and the drainage
hole. See chapter Cleaning the appliance.
The temperature
in the refrigerator
compartment is too cold.
Freezer compartment door is open. Close the freezer compartment door. The freezer
compartment door engages audibly.
Temperature has been set too low. Increase the temperature.
Fast freezing is switched on. Switch off fast freezing.
The refrigeration unit is
switching on more frequently
and for longer.
Frequent opening of the appliance or
the freezer compartment door.
Do not open the appliance unnecessarily.
The ventilation openings have been
covered.
Remove obstacles.
Large quantities of fresh food are
being frozen.
Do not exceed max. freezing capacity.
